Jeep Cherokee Complaints (1999)

366 consumer complaints on file.

#10381851February 5, 2011
ENGINE AND ENGINE COOLING
1999 JEEP CHEROKEE, UNIT 1 WAS EAST BOUND. THE DRIVER NOTICED SMOKE COMING FROM THE VEHICLE AND PULLED TO THE BERM WHERE THE VEHICLE CAUGHT FIRE *BF THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE, DUE TO THE EXTENT OF THE DAMAGE. (OHIO TRAFFIC CRASH REPORT # 10-0792-91) UPDATED 02/15/11 *BF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10367756November 24, 2010
VISIBILITY
MY 1999 JEEP CHEROKEE DOES NOT DEFROST RIGHT-HAND SIDE OF FRONT WINDOW. LEFT -HAND SIDE WORKS VERY WELL. THIS HAPPENED BEFORE THIS YEAR, BUT SEEMED TO WORK OK AT END OF 2009. HAVE TRIED TO MOVE SELECTOR CONTROL BACK AND FORTH, DID NOT HELP AT ALL. TAKES SOME TIME FOR THE LEFT-HAND SIDE OF DEFROSTER TO CLEAR RIGHT-HAND SIDE. MY FRIEND HAD A 1998 DODGE DURANGO AND A 1996 DODGE STEALTH THAT DID THE SAME THING. COULD THIS BE A CHRYSLER MANUFACTURING PROBLEM? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364951November 9, 2010
SEAT BELTS:FRONT, AIR BAGS
1999 JEEP CHEROKEE. ATTORNEY WRITES ON BEHALF OF CONSUMER WHO DIED IN A CRASH RELATED TO SEAT BELT AND AIRBAG ISSUES *TGW THE DECEDENT WAS DRIVING ON A CLEAR DAY ON A DRY HIGHWAY, WHEN SHE SUDDENLY HIT A MEDIAN AND THE VEHICLE ROLLED SEVERAL TIMES. ACCORDING TO THE ATTENDING PHYSICIAN, THE DECEDENT WAS TOO SMALL TO BE PROTECTED BY THE SEAT BELT AND SHOULDER HARNESS AND/OR THE AIR BAGS. THE DRIVER DIED FROM INTERNAL INJURIES CAUSED BY THE SEAT BELT /AIR BAG NOT BEING PROPERLY DESIGNED TO PROTECT SOMEONE THAT SMALL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10323257March 31, 2010
SEATS
MY 1999 JEEP CHEROKEE HAS A BROKEN DRIVER'S SEAT PAN. I WAS COMING TO A RED LIGHT AND I HEARD A SNAP SOUND. I WENT TO INVESTIGATE AND NOTICED THAT THE METAL SEAT PAN IS CRACKED ALL AROUND THE WHERE THE BOLT HOLDS IT IN THE SEAT TRACK. NOW THE SEAT ROCKS A LITTLE BIT, AND IT'S GOING TO BE A MATTER OF TIME BEFORE THE OTHER CORNERS CRACK DUE TO THE INCREASED STRESS. I HAVE NOT YET CORRECTED THE FAILURE. BUT IN ORDER TO DO SO, I WILL NEED A WHOLE NEW SEAT. THIS IS A SAFETY ISSUE BECAUSE IF THESE BREAK, IT WILL MEAN NOTHING IS HOLDING THE SEAT IN PLACE. I KNOW A LOT OF PEOPLE IN THE JEEP COMMUNITY THAT HAVE THE SAME PROBLEM WITH THE SEAT PANS BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318552March 10, 2010
AIR BAGS:FRONTAL
PASSENGER AIR BAG WENT OFF WHILE DRIVING DOWN THE ROAD IN MY 1999 JEEP CHEROKEE CHRYSLER INVESTIGATED AND SAID THAT NOTHING WAS WRONG AND WON'T DO ANYTHING TO REPAIR. BUT I KNOW THERE WAS SOMETHING WRONG BECAUSE SMOKE CAME OUT OF THE AIR BAG MODULE AND STILL SMELL BURNING WIRES DEALERSHIP SAID THAT JEEP HAD KNOWN RECALL THAT SAID WAS PERFORMED AND NEVER WAS FOUND RECALL ON YOUR WEB SITE IT SAID POSSIBLE AIR BAG LIGHT OR AIR BAG DEPLOYMENT DO TO CORROSION AND THE MODULE WAS SUPPOSED TO BE MOVED TO TRANSMISSION TUNNEL BUT NEVER WAS DONE AND YOU CAN SEE CORROSION ALL OVER MODULE. AND CHRYSLER WOULD NOT SAY IF IT IS SAFE TO DRIVE I WOULD LIKE TO KNOW WHAT I SHOULD DO THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287203October 13, 2009
UNKNOWN OR OTHER
MY 1999 JEEP CHEROKEE SPORT 4DR AUTOMATIC HAS STALLED WHILE DRIVING 6 TIMES IN THE LAST FEW MONTHS. MOST TIMES IN HEAVY TRAFFIC, WITH ONE TIME WHILE I WAS ON A HIGHWAY ON RAMP. USUALLY IT RESTARTS AFTER A PERIOD OF 2 MINUTES TO 12 HOURS. I DID HAVE TO HAVE IT TOWED ONCE AS IT WOULD NOT RESTART. I HAVE HAD IT INTO THE REPAIR SHOP 3 TIMES AND THE COMPUTER SCAN CONTINUALLY SHOWS NO PROBLEMS. MY MECHANIC REPLACED THE IGNITION CONTROL MODULE AT MY INSISTENCE EVEN THOUGH HE WASN'T SURE THAT WAS THE PROBLEM. IT WASN'T, AS IT HAPPENED AGAIN A FEW DAYS AGO IN THE MIDDLE OF THE NIGHT. I HAD NO CELL PHONE AND HAD TO WALK 4 MILES TO GET HOME. AFTER RESEARCH ONLINE I SEE IT IS A PROBLEM WITH MANY YEARS, MAKES AND MODELS OF JEEPS AND YET NO SOLUTION CAN BE FOUND ANYWHERE. I CALLED JEEP CUSTOMER SERVICE AND THEY SAID THEY CAN'T DO ANYTHING FOR ME UNLESS I TAKE IT TO A JEEP DEALER, WHICH I CAN'T AFFORD. OBVIOUSLY THERE IS AN ISSUE AND I WAS HOPING TO FIND AN ANSWER WITH YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281406August 22, 2009
SEATS
1999 JEEP CHEROKEE SPORT DRIVER SEAT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280616August 17, 2009
EQUIPMENT
LIKE MOST JEEP CHEROKEE OWNERS, I HAD TO PAY A HUGE REPAIR BILL TO GET THE AIR CONDITIONER TO WORK. ALMOST $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280486August 14, 2009
ELECTRICAL SYSTEM
RANDOMLY WHILE DRIVING THE SPEEDOMETER AND TACHOMETER (ACTUALLY ALL GAUGES) WILL STOP WORKING, THE AIRBAG LIGHT COMES ON AND SOMETIMES THE CHECK ENGINE LIGHT COMES ON TOO. IF YOU HIT THE DASHBOARD (SOMETIMES IT TAKES SEVERAL HITS) THE GAUGES WILL START WORKING AGAIN AND THE AIRBAG LIGHT GOES OFF. HAVEN'T HAD IT CHECKED BY A SHOP YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268697May 14, 2009
SEATS
1999 JEEP CHEROKEE SPORT FRONT SEAT FRAME HAS BROKEN CAUSING SEAT TO SHIFT FORWARD AND BACKWARD AS YOU DRIVE, NOTICE FRAME HAS COME LOOSE FROM POPPING RIVET. I HAVE FILED THIS COMPLAINT BECAUSE I HAVE NOTICED A NUMBER OF PEOPLE WITH THE SAME PROBLEM AND SAME CAR WHICH WOULD INDICATE A MANUFACTURE DEFECT IN THE DESIGN OF THE SEAT FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266085April 20, 2009
EQUIPMENT, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE FACTORY INSTALLED AMPLIFIER CAUGHT FIRE WHILE DRIVING 75 MPH. HE HAD TO DISCONNECT THE BATTERY TO STOP THE SPARKS AND FLAMES COMING FROM THE AMP. HE ALSO HAD TO CUT THE WIRES THAT WERE CONNECTED TO THE AMP AND REMOVE THE FUSE FOR THE RADIO. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE AMP IS POSITIONED UNDERNEATH THE REAR PASSENGER SEAT WHERE THE CHILD SAFETY SEAT IS LOCATED. THE CURRENT AND FAILURE MILEAGES WERE 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10258142February 9, 2009
SEATS
I WAS DRIVING HOME FROM CLASS TODAY WHEN I HEARD MY SEAT POP. AFTER THAT MY SEAT BECAME WOBBLY AND UNSECURE. WHEN I GOT HOME I WENT TO CHECK IT OUT AND THE WELD WAS RIPPED OUT CAUSING THE PROBLEM. WHAT FRIGHTENS ME IS I DID NOT DO ANYTHING UNUSUAL AND IF I GOT IN AN ACCIDENT I COULD HAVE BEEN SEVERELY INJURED OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255082January 14, 2009
SEATS
I SAT DOWN IN THE DRIVER'S SEAT AND LEANED SLIGHTLY BACK AGAINST THE BACKREST AND THE SEAT BROKE WHERE IT ATTACHES TO ITS RAILS. UPON INSPECTION IT WAS BROKEN AT THREE PLACES ON THE FRAME OF THE CHAIR ITSELF. THIS COULD HAVE BEEN A MAJOR SAFETY INCIDENT IF IT HAD HAPPENED WHILE I WAS DRIVING THE VEHICLE. JEEP SHOULD ISSUE A SAFETY RECALL AS THIS IS A SUBSTANDARD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253177December 30, 2008
SEATS
THE DRIVER'S SEAT HAS BROKEN AND HAS BECOME VERY WOBBLY AND UNSTABLE. I DRIVE THE VEHICLE NORMAL AND I AM NOT AN OBESE PERSON. THE SEAT STARTED OUT JUST MAKING CREAKING NOISES, THEN IT BROKE IN ONE SPOT AND HAS SINCE BROKEN IN A SECOND SPOT. AFTER DOING SOME EXTENSIVE RESEARCH I HAVE FOUND THAT THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THIS, YET THERE IS NO RECALL. PRICE TO FIX IS BETWEEN $400-800 AT A DEALERSHIP. IF I WERE TO GET IN AN ACCIDENT WITH THE SEAT IN THE CONDITION IT IS IN, I COULD HAVE WORSE INJURIES THAN IF THE SEAT WAS HOW IT SHOULD BE. I THINK THAT DUE TO THE FACT OF HOW MANY PEOPLE HAVE THIS PROBLEM WITH THE CHEROKEE/GRAND CHEROKEE, THERE NEEDS TO BE A RECALL SINCE IT'S A SAFETY ISSUE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247778November 5, 2008
LATCHES/LOCKS/LINKAGES
INSURED DRIVER WAS DRIVING 30 MPH WHEN HOOD FLEW UP AND SMACKED INTO DRIVER'S WINDSHIELD. DRIVER WAS ABLE TO STOP AND AVOID STRIKING ANYTHING. DRIVER WAS INFORMED BY SHOP THAT HOOD LATCH WAS DEFECTIVE. DRIVER HAD DUCT TAPE IN CAR SO SHE TAPED HOOD DOWN AND DROVE HOME. $1703.89 IN RESULTING DAMAGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244514October 6, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
FOG LIGHT SWITCH. WENT TO THE DEALER TO GET ANOTHER SWITCH , I WAS TOLD THAT THE SWITCH # HAD BEEN CHANGED AND THE IT IS $186.00 WHICH INCLUDES WIRING" I ASKED IF THE WIRING IS RECALLED HE SAID " NO" SO I BOUGHT THE SWITCH FOR $45.00 AND IT SEEMS TO WORK. I WAS WONDERING IF DODGE KNOWS THAT THE WIRING IS BAD? I HAVE SEEN A JEEP IN THE JUNK YARD THAT HAS A DASH FIRE STARTING IN THAT AREA? YOUR HELP IS REQUIRED FOR OUR SAFETY & PEACE OF MIND! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241162September 6, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I HAVE REPLACED THE BACK CLASP LATCH ONCE DRIVER DOOR AND PASSENGER DOOR PINS AND LATCHES BOTH DOORS 2X THE COST OF EACH IS ABOUT $200 EACH. THE BACK HATCH DOESN'T STAY UP WHEN COLD SO I HAVE HIT MY HEAD SEVERAL TIMES. THE FRONT AND PASSENGER DOOR WON'T STAY OPEN WHEN PINS OR MECH THAT HOLDS DOOR OPEN GOES OUT SO HAVE BEEN HIT BY DOOR, OR SWINGS TOO FAR AND HAS DAMAGED OUTSIDE FRONT WHEEL PANEL. THE PINS AND DOOR MECH ON BOTH THE FRONT AND PASSENGER AND ONE OF THE BACK DOOR IS OUT AGAIN. I FEEL THAT IS A DEFECT, HOWEVER I CALLED CHRYSLER AND FILED A COMPLAINT THEY HAVE DONE NOTHING THIS IS ON MY 1999 JEEP CHEROKEE AND ALSO ON MY HUSBANDS 1998 JEEP CHEROKEE HE HAS DRIVER DOOR AND BACK HATCH DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238989August 20, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
HAVE REPLACED THE EVAPORATOR, CONDENSER, COMPRESSOR, DRYER, BELTS, ETC. HAVE SPENT CLOSE TO $3K AND STILL HAVE NO AIR CONDITIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238502August 16, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER FAILURE. HAD TO REPLACE COMPRESSOR, EVAPORATOR, SEVERAL LINES AND DRIVE BELT. ALSO REPLACED RADIATOR AND OTHER COOLING SYSTEM COMPONENTS. TOTAL COST $2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238054August 13, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE CONTACT WOULD HAVE TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WOULD OCCASIONALLY RESTART. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND DEALER. THE VEHICLE HAS BEEN REPAIRED NUMEROUS TIMES BY LOCAL MECHANICS, BUT THE FAILURE STILLS PERSISTS. THE CONTACT NOTICED THAT THE FAILURE WAS IDENTICAL TO THE ONE MENTIONED IN NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 80,000.UPDATE 09/10/08 *CW UPDATED 09/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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