Jeep Cherokee Complaints (1998)

399 consumer complaints on file.

#10365038November 8, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 1998 JEEP CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH WHEN THE ACCELERATOR WENT INTO THE FLOORBOARD ABNORMALLY CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS UNABLE TO CONTROL THE UNINTENDED ACCELERATION AND CRASHED INTO TWO VEHICLES, WENT OVER A CURVE, CRASHED INTO A GUARDRAIL AND THEN INTO A FENCE. THE CONTACT SUSTAINED INJURIES TO THE HEAD. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 117,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10359873October 9, 2010
SEATS
1998 JEEP CHEROKEE SE 2-DOOR - FRONT DRIVER'S SEAT FRAME BROKE AT THE FRONT-LEFT POINT WHERE IT MOUNTS TO THE RAILS ASSEMBLY. THE SEAT HAD BECOME A LITTLE WOBBLY IN BUMPY/UNEVEN AREAS ON THE ROAD (I LIVE IN NEW ENGLAND WHERE THERE ARE A LOT OF HILLS AND THE ROADS ARE NOT FLAT AND SMOOTH) AND ONE DAY, COMING OVER THE BUMP AT THE END OF A CONSTRUCTION ZONE THE SEAT MADE A POPPING NOISE AND I WAS JARRED TOWARD THE MIDDLE OF THE CAR. NOW THE SEAT TOTTERS FROM SIDE TO SIDE DEPENDING ON WHAT WAY I AM TURNING OR THE ANGLE OF THE ROAD/BUMPS. TO CORRECT THIS I WILL EITHER HAVE TO PURCHASE A NEW SEAT, WHICH WILL BE PRETTY DIFFICULT CONSIDERING THAT THIS PROBLEM IS VERY WIDE-SPREAD SO THERE ARE BASICALLY NONE OF THESE SEATS AVAILABLE, OR I WILL HAVE TO WELD THE SEAT FRAME BACK TOGETHER WHERE IT BROKE. THE LAST ALTERNATIVE WOULD BE TO PURCHASE AN AFTERMARKET SEAT, WHICH IS A LITTLE PRICEY AT $250USD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357245September 23, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINE HOSES RUSTED THROUGH RESULTING IN NO BRAKING POWER. FORTUNATELY, NO ACCIDENT OR INJURIES OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310222February 13, 2010
ELECTRICAL SYSTEM
AIRBAG LIGHT COMES ON AND THEN THE SPEEDOMETER AND TACHOMETER GO TO ZERO SO I HAVE NO IDEA HOW FAST I AM GOING AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289146October 20, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS; THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC RECOMMENDED THAT THE VEHICLE BE TOWED TO AN AUTHORIZED DEALER. AN AUTHORIZED TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE COIL WIRE AND THE PCM MODULE WHICH WERE PREVIOUSLY REPLACED. THE VEHICLE WAS ALSO TOWED TO AN AUTHORIZED DEALER FOR THE IDENTICAL FAILURE ON A SEPARATE OCCASION. THE VEHICLE IS BEING DIAGNOSED FOR THE FAILURE. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272334May 29, 2009
TIRES, TIRES:SIDEWALL, TIRES:MARKINGS, TIRES:TREAD/BELT
DRIVING A VEHICLE WITH 4 MATCHING TIRES BOUGHT IN 10/07, ONLY 6,000 MILES ON THEM. DRIVER WAS ON THE HIGHWAY, HEARD A LOUD NOISE, THOUGHT HIS TRANSMISSION FELL OUT OR SOMETHING AS DRASTIC AND AS LOUD. PULLED OFF THE EXIT, WHICH WAS RIGHT THERE THANK GOD, LOOKED AT CAR, TIRE HAD A 4-6" GAPING RAGGED HOLE IN SIDEWALL. REAR TIRE, DRIVERS SIDE. HE COULD HAVE BEEN INJURED FATALLY. TIRE WAS OBVIOUSLY DEFECTIVE JEEP WAS TOWED TO PLACE OF ORIGINAL PURCHASE. WALMART IN WATERFORD CT. THEY TESTED THE THREAD ON THE OTHER 3 TIRES AND TOLD MY SON THEY'D REPLACE THE BLOWN TIRE AS THE THREAD ON THE OTHERS WAS FINE. I TOLD M SON WE WILL NOT ACCEPT THAT AS: 1. THEY'D ALL COME FROM THE SAME DEFECTIVE BATCH, AND 2, DID NOT WANT MISMATCHING TREAD ON TIRES. MIND YOU, THEY FELT THE SIZE OF THE TIRE WAS GOOD FOR CAR AT PURCHASE, AND THEN ALSO TODAY, THE DAY ONE TIRE BLEW A GAPING HOLE IN SIDEWALL. SON INSISTED, I ALSO TOLD HIM TO SPEAK TO ASST. MANAGER PAT, WHO TOLD ME SHE'D LOOK INTO RECALLS FROM THAT BATCH. THEY THEN AGREED THEY'D REPLACE ALL FOUR. BUT, THEY SAID,(THESE WERE THE SAME TECH'S WHO SOLD THE TIRES AND INSTALLED THEM ON THE JEEP,) THAT THE TIRES WERE TOO WIDE AND RUBBING ON THE BUMPER, THAT'S WHY IT BLEW. REAR TIRES DON'T TURN SO CAN'T RUB. AS I SAID BEFORE THEY WANTED TO PUT 3 MATCHING (NOW INCORRECT SIZE) JUST MINUTES EARLIER. SO. I CAME, TOOK PICTURES OF THE TIRE. 2 CAMERAS TO BE SAFE. IF YOU WANT THEM TO SAVE THE TIRE. IT WAS 3:30 PM WHEN WE LEFT THERE SO THEY MAY STILL HAVE IT. THE DOT # ON THE NEW TIRES IS HHC62U. MAY BE SAME AS OLD ONES.?????? WHEN WE BOUGHT AND HAD THE TIRES INSTALLED AT WALMART THEY CERTAINLY DIDN'T OBJECT TO GOING FROM A 225 TO A 235 AS THEY SAID THE WHEEL COULD HANDLE THAT SIZE. NOW THEY'RE PLACING THE BLAME ON ME FOR BUYING THAT SIZE. THEY SAID IT WAS FINE. I'D LIKE TO ADD I'M AFRAID OF THESE TIRES COMPLETELY. IF I HAD A CHOICE I'D HAVE CHOSEN A DIFFERENT BRAND TO BE SAFE. THEY SHOULD PAY FOR AN ALIGNMENT ALSO. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261376March 9, 2009
FUEL SYSTEM, GASOLINE
STANDARD JEEP CHEROKEE (HAD BEEN MAINTAINED BY US GVT. UNTIL I BOUGHT) HESITATES OR STALLS WHEN TURNING WHEN GAS TANK BELOW 25-35% . IS HAZARDOUS AND HAVE NEARLY BEEN REARENDED A FEW TIMES, FROM 2003 THRU 2009. CHRYSLER SAYS KNOWN PROBLEM WITH FUEL FILTER/PUMP 'SOCK'--BUT NO ASSISTANCE IN THE 500$ PLUS POTENTIAL REPAIR COSTS. THIS IS THE BIGGEST SAFETY PROBLEM I HAVE EVER HEARD OF IN A MODERN CAR AND IT'S RAMPANT AMONG CHEROKEE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243435September 25, 2008
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES
HOOD LATCHES ON 1998 JEEP CHEROKEE SPORT ARE CORRODED AND HOOD WOULD NOT STAY CLOSED, HAD ONE REPLACED ALREADY, NOW THE ONE ON THE RIGHT SIDE OF VEHICLE IS ACTING UP CAUSING BOTH TO MALFUNCTION. THIS IS A SEVERE HAZARD. WE ARE THE ORIGINAL OWNERS OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
6
Deaths:
0
#10239090August 20, 2008
ENGINE AND ENGINE COOLING
MY 1998 JEEP CHEROKEE 4.0 LITER 6 CYLINDER ENGINE EXPERIENCES SUDDEN OIL PRESSURE DROPS. THIS HAPPENS WHEN THE CAR WARMS UP. I'VE HAD THE VEHICLE CHECKED AND THE OIL PRESSURE SENDER UNIT REPLACED AS A PRECAUTION. MY MECHANICS ARE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. LOOKING TO THE INTERNET FOR HELP, I'VE FOUND HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. LOSS OF OIL PRESSURE AT HIGH SPEEDS COULD RESULT IN ENGINE FAILURE CAUSING A FIRE OR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193840June 20, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 JEEP CHEROKEE. WHEN THE BRAKE IS APPLIED AND THE VEHICLE IS IN IDLE, THE VEHICLE WOULD JERK AND THE RPM'S INCREASED. THE VEHICLE WOULD ALSO BACKFIRE. THE VEHICLE FELT AS IF IT WOULD LOSE POWER, BUT REMAINED RUNNING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN RECALL # 98V023000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM). THE CURRENT MILEAGE IS 101,000 AND FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189684May 3, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
1998 JEEP CHEROKEE SE HAS HAD A FUEL PUMP REPLACED (5 YEARS AGO) BEFORE THE RECALL OF SAME AND NOW THE ENGINE CONTROL MODULE HAS TO BE REPLACED (BOTH TIMES AT A COST OF $1000+ WHICH IS EXCESSIVE AND REALLY MADDENING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188948April 26, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
1998 JEEP CHEROKEE LIMITED 4.0 - WHEN TURNING LEFT AND THE FUEL LEVEL IS BELOW APROX 1/3 FULL THE ENGINE STALLS AND STOPS RUNNING. THIS CREATED A VERY DANGEROUS SITUATION WHEN PROCEEDING THROUGH INTERSECTIONS WITH ON COMING TRAFFIC. I AM AWARE THAT MANY JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEM WHICH LEADS TO A CONCLUSION THAT THIS IS A MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170945October 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, A RATTLING SOUND WAS HEARD COMING FROM THE CATALYTIC CONVERTER IN 04/06. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO REPLACED THE CATALYTIC CONVERTER IN 05/06. A RECALL LETTER FROM THE MANUFACTURER WAS RECEIVED ON 09/09/06, WHICH PERTAINED TO THE POWER TRAIN: CONTROL MODULE (TCM, PCM) AND INSPECTION OF THE CATALYTIC CONVERTER. ON 09/11/06, THE MANUFACTURER WAS CONTACTED REGARDING REIMBURSEMENT FOR THE REPAIRS MADE PRIOR TO THE RECALL. THE MANUFACTURER DETERMINED THAT THE RECALL WAS NOT A MANUFACTURER'S DEFECT, AND THE REIMBURSEMENT CLAIM WAS DENIED. UPDATED 10/31/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166693August 28, 2006
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED THE AIR BAG LIGHT CONTINUED TO ILLUMINATE IN THE VEHICLE. AS A RESULT THE OTHER GAUGES WOULD NOT ILLUMINATE. WHEN THE VEHICLE WENT OVER A BUMP IN THE ROAD, THE AIR BAG LIGHT WOULD GO OFF AND THE OTHER GAUGES WORKED PROPERLY. THE DEALERSHIP DETERMINED THERE WAS A WIRING PROBLEM WITH THE VEHICLE AND OFFERED TO REPAIR THE VEHICLE AT THE OWNER'S EXPENSE. *AK UPDATED 9/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156156April 26, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING EVAPORATORS FAILING IN JEEP VEHICLES FROM 96 ON UP, CHEROKEES IN PARTICULAR. IT IS A VERY EXPENSIVE REPAIR FOR A PIECE OF EQUIPMENT THAT SHOULD NEVER FAIL THROUGH NORMAL USE. THE EVAPORATOR IS INSTALLED IN THE HEATER BOX BEHIND THE DASHBOARD AND TAKES 8 HOURS OF LABOR TO REPLACE. THIS IS A COMMON ITEM TO FAIL BUT I THOUGHT I'D ACTUALLY FILE A COMPLAINT AND SEE IF SOMETHING COULD BE DONE. THIS ALSO RESULTS IN VERY POOR DEFROSTING OF THE WINDSHIELD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152941March 17, 2006
ELECTRICAL SYSTEM:HORN, AIR BAGS
DT*: THE CONTACT STATED THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED A FAULTY CLOCK SWITCH CAUSED THE HORN FAILURE. THE DEALER ORDERED A REPLACEMENT CLOCK SWITCH AND WILL REPAIR THE VEHICLE WHEN IT ARRIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145947December 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
THE FIRST INCIDENT HAPPEN AROUND NOV OF 2002, WHILE DRIVING ON A WET ROAD IN TAMPA, FL, SPEED ABOUT 35 MPH. I WAS ATTEMPTING TO STOP AT A STOP SIGN. WHEN I APPLY MY BRAKES, THE REAR BRAKES LOCKED UP AND I SLID THROUGH THE STOP SIGN, MISSING TWO CARS. THE REAR BRAKES LOCK UP AT ODD TIMES. THE BRAKES HAVE BEEN REPLACED AND THE HOUSING HAS BEEN CLEANED, BOTH DRUMS HAVE BEEN TURNED. FLUID HAS BEEN DRAINED FROM SYSTEM AND REPLACED WITH NEW DOT 3 BRAKE FLUID. NO IMPROVEMENT, BRAKES STILL LOCK UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140480October 21, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ALL GAUGES AND LIGHTS, INCLUDING SPEEDOMETER, ON INSTRUMENT PANEL QUIT WORKING. AIRBAG LIGHT COMES ON. INTERMITTENT FAILURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138381October 3, 2005
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
DT: THE CONTACT STATED THE RIGHT FRONT WHEEL LOCKED IN APRIL 2004. HAD TO REPLACED THE CALIPERS ON 6-22-04. ON 9-15-04 HAD TO REPLACE THE ROTORS, THE CALIPERS, THE SEALS AND THE BRA BECAUSE THEY WERE BURNED OUT. ON 9-15-05 THE CONTACT WAS HAVING THE SAME PROBLEMS. SHE TOOK VEHICLE TO DEALER AND THEY TOLD HER THE SPINDLE WAS BAD. THE SERVICE DEALERSHIP TOLD HER IF SHE DID NOT HAVE THE SPINDLE REPLACED SHE WOULD HAVE THE SAME PROBLEMS AS BEFORE. THIS REPAIR WILL NOT BE COVERED UNDER THE WARRANTY.*AK UPDATED 11/4/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125652June 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CONSUMER WAS DRIVING ON TWO LANE ROAD AT ABOUT 20 MPH. VEHICLE IN FRONT OF CONSUMER STOPPED, WHEN CONSUMER ATTEMPTED TO STOP VEHICLE BRAKES DID NOT RESPOND, CONSUMER 'S VEHICLE HIT OTHER VEHICLE IN THE REAR. AFTER ACCIDENT CONSUMER DROVE HOME BUT STILL HAD NO BRAKES, HAD TO USE EMERGENCY BRAKE TO STOP. CONSUMER HAD MECHANIC COME TO HER HOUSE TO EXAMINE VEHICLE. MECHANIC FOUND THAT BRAKE ROTORS WHERE SEPARATED. CONSUMER DONE RESEARCH ON INTERNET TO FIND THAT THERE WAS RECALL 00V136000 ON MAKE/ MODEL AND YEAR, BUT MANUFACTURE TOLD CONSUMER THIS VEHICLE WAS NOT INCLUDED IN RECALL .. CONSUMER WAS HAVING PROBLEM FIXED BY REPLACING ROTORS. VEHICLE WAS SERVICED REGULARLY. CONSUMER BELIEVED ROTORS WERE ORIGINAL EQUIPMENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Jeep Cherokee