Jeep Cherokee Complaints (1997)

390 consumer complaints on file.

#10546687October 3, 2013
ELECTRICAL SYSTEM
THE GAUGES ON THE INSTRUMENT PANEL STARTED BOUNCING BACK AND FORTH, THE CHECK ENGINE LIGHT CAME ON. I HAD THE CODE READ AND IT SAID THE COOLANT TEMP SENSOR WAS BAD, CHANGED THAT STILL SAYS THAT SENSOR IS BAD. I CANNOT PASS EMISSIONS AND INSPECTION TO GET LICENSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520681June 19, 2013
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE VEHICLE STALLS UNEXPECTEDLY WHEN SLOWING DOWN OR COMING TO A STOP. THE CHECK ENGINE LIGHT IS ON, HOWEVER; THE CODE THAT COMES UP IS FOR THE IGNITION WHICH WAS ALREADY REPAIRED AND NOT THE ISSUE CAUSING AT HAND. THIS MALFUNCTION IS FREAKISHLY COMMON WHEN I LOOK IT UP ONLINE FOR THIS MAKE, MODEL, AND YEAR. THIS PROBLEM IS VERY DANGEROUS AS IT MAY OR CAN CAUSE DEATH OR SERIOUS INJURY IF IN INTERSECTION OR BUSY ROAD/HIGHWAY. PLEASE NOTIFY ME OF ANY SOLUTIONS OR INFORMATION ON THIS MATTER. WE HAVE ALSO CHANGED SPARK PLUGS AS WELL AS WIRES & COIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508248April 15, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VIC DISPLAY SHOW "COOLANT SENSOR BAD." ONLINE INVESTIGATIONS REVEAL MANY OWNERS HAVE EXPERIENCED THE SAME PROBLEM OVER THE YEARS. THEIR TRIAL SOLUTIONS HAVE RANGED FROM REPLACING THE "COOLANT TEMPERATURE SENSOR," THE COOLANT LEVEL SENSOR," REPLACING "CONNECTING WIRING" TO THE VIC, AND TO REMOVING THE VIC TO REPAIR SOLDER JOINTS AND CRACKS AT THE CIRCUIT BOARD THAT IS LOCATED IN THE VIC. MOST REPORT THAT THE FIRST THREE ATTEMPTED REMEDIES DID NOT RESOLVE THE DEFECT. SOME REPORT SUCCESS IN RE-SOLDERING JOINTS ON THE CIRCUIT BOARD. THE LATTER,--REMOVING THE VIC AND REPAIRS AT THE CIRCUIT BOARD-- IS AN INVOLVED PROCESS AND REQUIRES EXTENSIVE KNOWLEDGE AND REPAIR TOOLS AND EQUIPMENT. ALL REPORT THAT THIS CONDITION LEFT UNRESOLVED COULD LEAD TO THE ENGINE OVERHEATING AND/OR FAULTY DATA SENT TO THE FUEL INJECTION SYSTEM, AND POSSIBLE ENGINE FIRE. WITH SO MANY COMPLAINTS ON THIS DEFECT, A RECALL OR A MANUFACTURE REPAIR BULLETINS, SHOULD BE ISSUED AT THE MANUFACTURER'S EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480077October 14, 2012
ENGINE
THE VEHICLE STALLS UNEXPECTEDLY WHEN SLOWING DOWN OR COMING TO A STOP. THE CHECK ENGINE LIGHT IS ON, HOWEVER; THE CODE THAT COMES UP IS FOR THE IGNITION WHICH WAS ALREADY REPAIRED AND NOT THE ISSUE CAUSING AT HAND. THIS MALFUNCTION IS FREAKISHLY COMMON WHEN I LOOK IT UP ONLINE FOR THIS MAKE, MODEL, AND YEAR. THIS PROBLEM IS VERY DANGEROUS AS IT MAY OR CAN CAUSE DEATH OR SERIOUS INJURY IF IN INTERSECTION OR BUSY ROAD/HIGHWAY. PLEASE NOTIFY ME OF ANY SOLUTIONS OR INFORMATION ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473864September 5, 2012
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
WENT OUT TO GO SOMEWHERE AND IT HAD A HARD TIME STARTING. AS I BEGAN TO DRIVE DOWN THE ROAD MY JEEP STARTED TO BACKFIRE, ALL OF A SUDDEN IT CUT OFF AND THE STEERING WHEEL LOCKED UP AND THE LIGHTS WENT OUT IT WAS DARK SO I COULD OF BEEN INJURED. WHEN I GOT IT TO CRANK BACK MY ABS LIGHT HAS BEEN ON EVER SINCE AND WE HAVE BOUGHT ABOUT 5 HUNDRED DOLLARS IN PARTS AND TRIED EVERYTHING WE KNOW TO DO EVEN THE MECHANICS WE HAVE ASKED ABOUT IT HAVE NO ANSWERS FOR US, WE CAN'T AFFORD TO BUY ANOTHER VEHICLE AND NO ONE WANTS TO BUY IT FROM US BECAUSE OF ALL OF THE PROBLEMS WE HAVE HAD WITH OUR JEEP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398475May 2, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1997 JEEP CHEROKEE SPORT. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED THE FUEL GAUGE READING FLUCTUATING. THE CONTACT STATED HE WAS UNABLE TO DETERMINE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 97V194000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) AND HAD REPAIRS PERFORMED PRIOR TO THE CONTACT ASSUMING OWNERSHIP OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379380January 28, 2011
SEATS
1997 JEEP CHEROKEE DRIVERS SEAT BACK BROKE DURING LOW SPEED REAR END COLLISION. 2004 PONTIAC GRAND PRIX SLID ON SLUSH AT STOPLIGHT. 1997 JEEP CHEROKEE HAD NO AIRBAG DEPLOYMENT. THE ACCIDENT CAUSED A CRACKED TAIL LIGHT, AND MINOR SCRATCHES ON TOW HITCH, AND REAR BUMPER SKIN, IN ADDITION TO THE SEATS BEING DAMAGED. THE 04 PONTIAC GRAND PRIX REQUIRED A HOOD AND BUMPER-SKIN, BUT NO BUMPER SUPPORT, RADIATOR SUPPORT, AIRBAG DEPLOYMENT OR OTHER DAMAGE. THE PASSENGER SEAT FRAME OF THE 1997 JEEP IS BENT AND PRESUMABLY BROKEN. BOTH REQUIRE PROFESSIONAL RE-WELDING AND REPAIR, ESTIMATED AT $250 PER SEAT. SETTLED WITH DRIVER OUT OF COURT FOR WISCONSIN MINIMUM DAMAGE WAIVER OF $1000 MODERATE BACK PAIN RESULTED FROM COLLISION FROM THE DRIVER, PASSENGER WAS UNINJURED. THE VEHICLE HAS NO RUST, AND IS IN GOOD OVERALL CONDITION. THIS WAS AN OBVIOUS RESULT OF POOR MANUFACTURING TECHNIQUES USED IN THE SEAT CONSTRUCTION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10361336October 20, 2010
VEHICLE SPEED CONTROL, AIR BAGS
TL*THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL STUCK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE ACCELERATOR CABLE AND THROTTLE BODY WERE GREASED. A WEEK LATER, WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE; THE CONTACT APPLIED THE BRAKES AND PARKED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND ACCELERATOR CABLE STUCK. ALSO, THE AIR BAG LIGHT STAYED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000 AND THE CURRENT MILEAGE WAS 155,202.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357180September 23, 2010
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
FISK CLASSIC RADIAL P235/75RI5MS108S + S TIRE BURST ON VEHICLE IN OUR DRIVEWAY. THE VEHICLE HAD NOT BEEN DRIVEN FOR THREE WEEKS DUE TO THE PURCHASE OF A NEW VEHICLE. THANK GOD IT DID NOT HAPPEN WHILE DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316406March 3, 2010
AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL
UNSCHEDULUED AIRBAG DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268703May 14, 2009
FUEL SYSTEM, GASOLINE
CAR STALLS UNEXPECTEDLY. THIS SEEMS TO OCCUR MOST OFTEN WHEN MAKING A LEFT TURN AND WHEN THE GAS TANK IS AT 1/2 TANK OF GAS OR LESS. ONGOING PROBLEM FOR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245584October 15, 2008
VEHICLE SPEED CONTROL
VEHICLE INCIDENT 09/23/08 APPROX. 2:55-3:00 P.M. ON HIGHWAY 90, MILTON, FL DRIVING A 1997 JEEP CHEROKEE, 4 CARS IN TOTAL WERE INVOLVED I WAS STOPPED FAR BACK IN A LINE OF CARS WAITING FOR A RED LIGHT TO TURN GREEN. THE LINE BEGAN TO MOVE UP SLOWLY, I LET MY FOOT UP FROM THE BRAKE AND WITHIN SECONDS THE JEEP ACCELERATED FORWARD, I IMMEDIATELY APPLIED PRESSURE TO THE BRAKES THE CAR SLOWED TEMPORARILY BUT CONTINUED TO SURGE FORWARD IN A JERKING HOPPING MOTION. MY VEHICLE IMPACTED THE CAR AHEAD OF ME. I LOOKED DOWN TO MAKE SURE I WAS APPLYING PRESSURE TO THE BRAKES; MY PASSENGER WAS ALREADY CHECKING AS WELL. SEEING THAT I WAS (MY FOOT NEVER TOUCHED THE GAS PEDAL DURING ANY OF THIS) AND THAT THE CAR WAS STILL PUSHING FORWARD I WAS FORCED TO TURN OFF THE IGNITION TO STOP THE VEHICLE. THE OFFICER DID NOT CITE ME THOUGH OF COURSE MY VEHICLE WAS STILL RESPONSIBLE. THE OFFICER IN HER REPORT STATED THAT SHE BELIEVED THE IMPACT, TO THE CAR MY JEEP STRUCK, WAS AT 45 MP/H BECAUSE OF THE AMOUNT OF DAMAGE TO THE REAR END. THIS OF COURSE WAS NOT POSSIBLE SINCE I WAS AT A STOPPED POSITION STARTING TO COAST FORWARD; THE EXTENT OF THE DAMAGE WAS DUE TO THE JEEP HITTING THE CAR MULTIPLE TIMES AS IT CONTINUED TO ACCELERATE WHILE I WAS BRAKING. AFTER THE INCIDENT THE CAR WAS TAKEN TO THE DEALER, NO OVERT CAUSE WAS FOUND. THROUGH PERSONAL RESEARCH I HAVE FOUND SIMILAR INCIDENTS LINKED TO THE CRUISE CONTROL SYSTEM (EVEN WHEN NOT TURNED ON), BECAUSE OF THIS WE ARE IN THE PROCESS OF HAVING IT DISCONNECTED. MY FAMILY IS EXTREMELY TENTATIVE TO DRIVE THE VEHICLE TILL THIS PROBLEM IS RESOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10224280April 12, 2008
STRUCTURE
PASSENGER SIDE FLOOR FILLS WITH WATER DURING WET WEATHER,DURING OPERATION,OR WHILE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216994February 5, 2008
ENGINE AND ENGINE COOLING
I OWN A 1997 JEEP GRAND CHEROKEE 4.0 L6 TWO WHEEL DRIVE WITH 165,000 MILES. I WAS DRIVING DOWN THE HIGHWAY AT 65 AND THE ENGINE DIED. THANKFULLY I WAS ON AN EMPTY HIGHWAY AND WAS ABLE TO DRIVE INTO THE EMERGENCY LANE. THIS HAPPENED FOUR TIMES SINCE. I STILL HAD POWER BUT THE ENGINE WOULD NOT RESPOND. I TOOK IT TO THE DEALER WHO COULD NOT FIND THE PROBLEM. I HAVE SINCE HEARD OF THIS HAPPENING TO MANY 1990'S JEEPS, WITH NO REAL KNOWN CAUSE OR CURE. I CHANGED THE OIL, SPARK PLUGS AND CLEANED THE FUEL LINES. I WILL ATTEMPT TO REPLACE THE PCM. THIS IS A VERY DANGEROUS INSTANCE AND I AM FRUSTRATED THAT NONE OF THE MECHANICS THAT I HAVE BEEN TO, EVEN DEALERS, COULD FIND THE PROBLEM, AND JUST ALLOWED ME TO CONTINUE DOWN THE ROAD. IF A CURE FOR THIS PROBLEM IS FOUND I WOULD LIKE TO BE CONTACTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213951January 3, 2008
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
1997 JEEP CHEROKEE HOOD UNLATCHED AND FLIPPED UP STRIKING THE WINDSHIELD. CONSUMER HIT THE MEDIAN BARRIER BECAUSE HE COULD NOT SEE. *KB OHIO TRAFFIC CRASH REPORT #10-90-0800. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10194872June 28, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE VEHICLE HESITATES TO START WHEN THE CONTACT TURNS THE IGNITION. THERE IS MINIMAL FUEL PRESSURE WHEN THE VEHICLE STARTS. WHILE DRIVING 65 MPH, WITH A HALF TANK OF GAS, THE VEHICLE HESITATED AS IF IT WERE OUT OF FUEL. THE VEHICLE CONTINUED TO HESITATE WHILE DRIVING BETWEEN 25 TO 65 MPH OR GREATER. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS THE FUEL SYSTEM, GASOLINE DELIVERY: FUEL PUMP. THE CONTACT HAS BEEN UNABLE TO DRIVE THE VEHICLE FOR TWO MONTHS. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144650December 7, 2005
FUEL SYSTEM, GASOLINE
FUEL GAUGE READS INCORRECTLY. THE GAUGE LIGHT COMES ON AND OFF WHEN THE FUEL LEVEL IS ANYWHERE BELOW 1/2 TANK. NOT SURE HOW MUCH GAS IS IN THE VEHICLE UNLESS IT IS TOPPED OFF. THERE WAS A RECALL 97V194000 FOR THE FUEL SENDING UNITS, HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131546August 4, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PLASTIC GAS TANK WARPED WHERE FUEL LEVEL SENDING UNIT IS LOCATED ON TOP OF TANK. CAR WAS PARKED IN GARAGE OVERNIGHT AFTER A FILL UP. NEXT MORNING GASOLINE WAS NOTED ON FLOOR OF GARAGE WHICH COULD HAVE RESULTED IN FIRE. DEALER STATED TANK WARPED IN HEAT OF D.C. WEATHER. REPLACEMENT COST WAS $800. I WONDER IF OTHER SIMILAR EIGHT-YEAR OLD JEEP PRODUCTS WILL BEGIN TO SHOW THIS FAILURE, WHICH COULD BE THE BEGINNING OF A DANGEROUS SITUATION FOR UNSUSPECTING OWNERS OF JEEP VEHICLES WITH PLASTIC GAS TANKS. GAS TANKS AREN'T SUPPOSED TO FAIL AFTER ONLY EIGHT YEARS OF USE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115558March 22, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE READS INCORRECTLY. THE CONSUMER IS CONCERNED VEHICLE WILL SHUT OFF WHILE DRIVING BECAUSE OF INACCURACY. A RECALL 97V194000 WAS ISSUED FOR THE FUEL SENDING UNITS, HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107243January 12, 2005
STEERING:GEAR BOX:SHAFT PITMAN
"NHTSA RECALL CAMPAIGN 97V069000." DAIMLER CHRYSLER ISSUED A STEERING GEAR RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH BOLTS SHEARED OFF, CAUSING THE DRIVER TO LOSE STEERING OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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