Jeep Cherokee Complaints (1996)

447 consumer complaints on file.

#859778April 5, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S DOOR WAS COMING OFF FROM BROKEN WELD. DEALER WAS NOT CONTACTED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551640March 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS REPLACED BY DEALER DUE TO CORROSION, VEHICLE IS NOT COVERED UNDER RECALL (99V340000) DUE TO MODEL YEAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859335March 28, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
REAR WINDSHIELD WIPER FLUID DOES NOT COME OUT WHEN CONSUMER PRESSES THE BUTTON TO CLEAN THE WINDSHIELD, BECAUSE OF A PIECE OF THE ASSEMBLY THAT CRACKED AND BROKE OFF. DEALER IS AWARE OF THE PROBLEM. THE REAR WINDSHIELD WIPER FLUID ASSEMBLY NEEDS TO BE REPLACED IN ORDER TO CORRECT IT. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000513March 23, 2000
ENGINE AND ENGINE COOLING:ENGINE
FELT A THUNK BENEATH THE JEEP, DISCOVERED THE BOLTS HOLDING THE ENGINE IN PLACE (3) HAD SHEARED OFF ALLOWING THE ENGINE TO DROPDOWN ON ONE SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858956March 21, 2000
STRUCTURE:BODY:DOOR
PANELS ON THE INSIDE OF THE DOOR KEPT COMING APART. EACH TIME DOOR WAS OPENED THE PANELS CAME DOWN, CAUSING THE FOAM TO BE EXPOSED. CHILD PULLED FOAM OUT & STUFFED IT IN HIS MOUTH. FRONT PANELS ON THE DOORS WERE REPAIRED. HOWEVER, REAR DOORS PANELS ARE CURRENTLY HAVING THE SAME PROBLEM AS THE FRONT. CONTACTED MANUFACTURER & INFORMED CONSUMER NOTHING COULD BE DONE, BUT KNEW OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858958March 21, 2000
SUSPENSION
WHENEVER DRIVING BETWEEN 40-50MPH VEHICLE WOULD SHIMMY. BEEN TO DEALERSHIP AT LEAST 15 TIMES FOR VIBRATION. DEALERSHIP CLAIMED VEHICLE JUST PULSATED. VEHICLE ACTUALLY SHOOK HARD. MECHANIC COULD NOT LOCATE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720419March 21, 2000
SEAT BELTS:FRONT:RETRACTOR
I BEGAN HAVING PROBLEMS WITH THE SEATBELTS ON THE FRONT RIGHT PASSENGER SIDE AND ALSO NOTICE ONE IN THE BACK SEAT AS WELL. THE SEATBELTS BEGAN RETRACTING SLUGGISHLY. IT IS NOW TO THE POINT WHERE THE FRONT PASSENGER SIDE DOES NOT RETRACT AT ALL. I TOOK THE JEEP INTO TROY AIKMAN AUTO MALL IN FORT WORTH, TEXAS ON MARCH 16, 2000 TO HAVE ALL THE SEATBELTS LOOKED AT. I WAS TOLD THAT ALL FOUR SEATBELTS WERE GOING OUT AND NEEDED TO BE REPLACED. I CONTACTED CHRYSLER CUSTOMER SERVICE AT 1-800-992-1997 AND REPORTED WHAT I BELIEVED TO BE DEFECTIVE SEATBELTS. CHRYSLER HAD A REP IN MY AREA LOOK AT MY FILE AND REPORTED BACK TO CHRYSLER THAT THEY WOULD PAY ONE-HALF OF THE COSTS INVOLVED. THEY WERE DOING THIS AS A "GOOD-WILL GESTURE" BECAUSE OF THE MILEAGE ON MY VEHICLE. I HAVE PURCHASED 2 OTHER JEEPS, THE LAST ONE PURCHASED IN 1988 AND SOLD IN 1996 WHEN I PURCHASED MY CURRENT ONE. I HAVE NEVER HAD ANY PROBLEMS WITH ANY OF THE OTHER SEATBELTS AND THE MILEAGE ON MY 1988 WAS APPROX. 150,000 MILES. I WOULD APPRECIATE YOUR REVIEW OF THIS MATTER AND ADVSING ME OF SAME. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857970March 6, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE WAS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#719072February 22, 2000
STRUCTURE:FRAME AND MEMBERS
RAIN WATER LEAKS IN UNDER DASH ON DRIVER'S SIDE SOAKING FLOORBOARD. FEET BECOME WET MAKING BRAKE AND GAS PEDALS SLIPPERY. DEALER ATTEMPTED TO FIX TWO TIMES UNDER WARRANTY, BUT DEALER AND CHRYSLER CORP. REFUSE TO FIX PROBLEM NOW THE VEHICLE IS NOT UNDER WARRANTY. THE LEAK IS MOST SEVERE WHEN VEHICLE IS PARKED DURING HEAVY RAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856440February 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING ABOUT 40 MPH STEPPED ON BRAKE PEDAL TO REDUCE SPEED OR TO STOP VEHICLE, HE COULD FEEL PEDAL PULSATING. WHEN THE MILEAGE IS 9000 OR 10000 FRONT ROTORS WILL HAVE TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550728February 4, 2000
STRUCTURE:BODY:DOOR
LEFT AND RIGHT DOOR ARM REST BRACKETS NEED TO BE METAL RATHER THAN PLASTIC INORDER TO STAND PRESSURE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848756January 22, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
STEERING GEAR BOX SHAFT WOBBLES, CAUSING THE VEHICLE TO WONDER WHILE DRIVING. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853971January 22, 2000
EXTERIOR LIGHTING:HEADLIGHTS
WHEN ADJUSTING HEAD LIGHTS FROM HIGH TO LOW BEAMS, AND WHEN THE DIMMER IS ADJUSTED, HEADLIGHTS BECOME INOPERATIVE, CAUSING POOR DRIVER VISIBILITY. CONSUMER HAS CONTACTED THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717460January 17, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHEN HITTING A BUMP AT 35 MILES AN HOUR CAR MADE A NOISE WHICH SOUNDED LIKE THE MUFFLER FELL OFF. LOOKING AT ENGINE, IT WAS TILTED AND SITTING ON DISTRIBUTOR. MECHANIC HAD NEVER SEEN ANYTING LIKE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854734January 5, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING BRAKES CONSUMER NOTICED GRINDING NOISE . DEALER HAS BEEN NOTIFED. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716830January 4, 2000
STRUCTURE:BODY:HOOD, STRUCTURE:BODY
DEFECTIVE PAINT. PAINT HAS "SPYDER" CRACKS ON 100% OF THE ENGINE HOOD AND ON 25% OF THE REMAINDER OF THE VEHICLE. THESE CRACKS HAVE INCREASED IN NUMBER AND SIZE SINCE PURCHASE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558617January 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
DURING ABRUPT STOP THE CONSUMER APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWNRESULTING IN AN ACCIDENT, THE CONSUMER DID HAVE REPAIRS ON THIS VEHICLE DUE TO RECALL 00V-136 AND IS QUESTIONING IF THIS COULD BE WHAT CAUSED THE FAILURE THIS TIME. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850403December 15, 1999
ENGINE AND ENGINE COOLING:ENGINE
THE RIGHT SIDE ENGINE MOUNT BROKE, CAUSING THE ENGINE TO DROP OUT OF PLACE WHILE DRIVING. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715813December 8, 1999
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
JEEP WAS STRUCK ON PASSENGERS SIDE, JEEP STRUCK ANOTHER TRUCK HEAD-ON, HITTING MORE OF THE FRONT PASSENGERS SIDE, CAUSING HOOD DAMAGE/BROKEN WINDSHIELD, AND DRIVERS GEARS TO COME OUT. DRIVER BROKE STERNUM IN TWO PLACES DUE TO SAFETY BELT NOT WORKING AND AIRBAGS NOT COMING OUT. JEEP WAS TOTALLED OUT. *AK( DOT NUMBER: TIRE SIZE: P225/70R16 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#853792December 7, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
A HOLE DEVELOPED IN THE BRAKE LINE, CAUSING A LOSS OF BRAKING, WHICH RESULTED IN A COLLISION. MANUFACTURER HAS BEEN NOTIFIED. *YC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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