Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#764048July 10, 2002
SUSPENSION:FRONT
2000 JEEP CHEROKEE: THIS VEHICLE HAS HAD ONGOING FRONT END VIBRATIONS/WOOBLING SINCE 3000 MILES. HAS BEEN IN FOR SERVICE SEVERAL TIMES HOWEVER PROBLEM HAS NEVER BEEN RESOLVED! STABLIZER BAR HAS BEEN REPLACED, TIRES HAVE BEEN ROTATED, NEW TIRES HAVE BEEN PUT ON FROM NEW JEEP ON LOT AND SAME PROBLEM EXISTED AS WITH OLD TIRES. I WOULD LIKE TO KNOW WHY CHYRSLER SEEMS TO BE IGNORING THIS PROBLEM? THERE ARE SEVERAL COMPLAINTS SIMILAR TO THIS SO THEY MUST BE FULLY AWARE OF THIS EXISTING PROBLEM. I CAN NOT DRIVE THE POSTED DOT SPEED LIMIT OF 55 MPH AS THE JEEP IS NOT SAFE TO DRIVE AT THAT SPEED! I WOULD LIKE THIS PROBLEM RESOLVED BEFORE MY WARRANTY EXPIRES AT 36,000 MILES, AS I DO NOT WISH TO PAY FOR SOMETHING THAT CHRYLSER SHOULD BE HELD ACCOUNTABLE FOR! I REQUEST THAT NHTSA INVESTIGATES THIS PROBLEM AS THIS IS A MANUFACTURER DEFECT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013691July 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKES ARE APPLIED STEERING WHEEL AND FRONT END VIBRATE. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012859June 28, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED EXCESSIVELY EVERY 17,000 MILES. ALSO, EXTENDED STOPPING STOPPING DISTANCE. CONSUMER SMELLED BRAKE FLUID WHEN BRAKES WERE APPLIED ,AND THE FRONT END SHOOK. PROBLEM HAS EXISTED SINCE DECEMBER 2000, AND PROGRESSING. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012974June 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED AND WERE REPLACED AT 22,000 MILES AND WARPING HAS REOCCURRED. FRONT END SHAKES WHEN BRAKES ARE APPLIED, AND THERE WAS EXTENDED STOPPPING DISTANCE. DEALER WAS NOTIFIED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763531June 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTOR WARPING AT 8,000 MILES. FRONT RIGHT TIRE WEAR, FRONT TIRES OUT OF BALANCE...VEHICLE NOW HAS 14000 MILES AND IS PULSING AND VIBRATING AGAIN.....I AM IN THE PROCESS OF CONTACTING AN ATTORNEY....THIS IS NOT WHAT I TOUGHT I BOUGHT AND I AM NOT GOING TO CHANGE ROTORS EVERY 5-15 THOUSAND MILES FOR THE LIFE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012298June 20, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
RECALL 02-V-104-000/ MANFACTURER'S RECALL 086 REPAIRS WERE DENIED BY DEALER DUE TO NOT HAVING THE TIME, AND NEVER HEARD OF THE PROBLEM. CONSUMER HAD RECALL LETTER TO EXPLAIN THE PROBLEM. SERVICE MANAGER AT THE FRANK PARRA JEEP :800 EASTR AIRPORT FREEWAY; IRVING TX. 75062 PHONE# 972-721-4502.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011969June 17, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HAD TO SERVICE BRAKES FOR THE 3RD TIME AFTER PURCHASING VEHICLE BRAND NEW. DEALER AND MANUFACTURE HAD BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762990June 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
2000 CHEROKEE SPORT - 20626 MILES. I INITIALLY HAD ISSUES WITH THE STEERING DAMPNER WHICH WAS CAUSING VIBRATION IN THE FRONT END. AFTER THAT WAS FIXED EVERYTHING WAS FINE FOR A FEW MONTHS, THEN THE FRONT END STARTED SHAKING WHEN BRAKING.....WORSE WHEN GOING DOWN HILL. SERVICE SAYS THIS IS NOT NORMAL, BUT IT HAS BEEN SEEN BEFORE. I CALLED CHRYSLER AND SPOKE WITH MATT. EXPLAINED THE SITUATION AND WAS TOLD THERE WAS NOTHING THEY COULD DO SINCE IT WAS BEYOND THE 12/12000 WARRANTY FOR BRAKES. DECIDED TO DO A LITTLE RESEARCH AND FOUND THAT JEEP HAS HAD SERIOUS ISSUES WITH BRAKES ON THE CHEROKEE FOR YEARS NOW. THERE ARE OCCASSIONAL RE-CALLS, BUT NOT ON THE 2000 CHEROKEE! WHY CAN WE NOT GET HELP FROM FROM THE NHTSA IN FORCING CHRSLER TO RECALL THESE DANGEROUS VEHICLES?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011550June 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ONGOING PROBLEM WITH OUT OF ROUND ROTORS. ROTORS ARE BEING TURNED OR REPLACED EVERY 12,000 TO 15,000 MILES. CONDITION CAUSES VEHICLE TO VIBRATE SEVERELY WHEN APPLYING BRAKES. *AK CONSUMER STATED THAT THE VEHICLE WAS A SAFETY HAZARD AND EVENTUALLY WOULD BE THE CAUSE OF AN ACCIDENT. THE VIBRATION THAT WAS CAUSED BY THE BRAKES WERE BEGINNING TO CAUSE THE FRONT TIRES TO WEAR IRREGULARLY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761877May 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AFTER 4 ATTEMTS TO REMEDY THIS PROBLEM CHRYSLER HAS ONLY "THANKED" ME FOR "SHARING MY CONCERNS". IN THE MEANTIME I AM DRIVING A VEHICLE THAT REQUIRES NEW BRAKES EVER 3000 MILES. IS THERE SOMETHING WRONG WITH THAT PICTURE? I CAN SEND YOU ALL THE DOCUMENTS REGARDING THIS INCLUDING THEIR RESPONSE. THANKS BEVERLY PAULSEY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761851May 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I ANGLE PARKED MY JEEP IN A BANK PARKING LOT. AFTER PARKING, THE TRANSMISSION REMAINED IN DRIVE WITH THE MOTOR RUNNING. I SAT IN MY JEEP FOR A MINUTE OR TWO, ASSEMBLING THE PAPERWORK I'D NEED IN THE BANK. I THEN TURNED THE IGNITION SWITCH TO THE LOCK POSITION, WHICH TURNED OFF THE MOTOR (BUT, UNFORTUNATELY, THE TRANSMISSION REMAINED IN DRIVE). I THEN PULLED MY JEEP KEY OUT OF THE IGNITION, GOT OUT OF THE JEEP AND WALKED ABOUT 75 - 100 FEET TO THE ENTRY STAIRS LEADING TO THE BANK. AT THAT MOMENT, A LADY YELLED TO ME. MY JEEP WAS SLOWLY ROLLING BACKWARDS AND IT STOPPED AFTER IT HIT A BUILDING ABOUT 70 FEET AWAY, STRIKING THE BUILDING AT AN APPROXIMATE 60 DEGREE ANGLE. DUE TO THE MANUFACTURING DEFECT, MY JEEP SUSTAINED BODY DAMAGE IN THE AMOUNT OF $260.42 FOR WHICH I HAVE AN ESTIMATE. HAD THE DEFECT NOT EXISTED, THERE WOULD HAVE BEEN NO ACCIDENT BECAUSE I WOULD NOT HAVE BEEN ABLE TO TURN THE IGNITION SWITCH TO LOCK WITHOUT FIRST PLACING THE TRANSMISSION IN PARK. DAIMLERCHRYSLER MOTORS CORPORATION REPAIRED THE MANUFACTURING DEFECT BUT REFUSES TO TAKE ANY RESPONSIBILITY FOR BODY DAMAGE TO MY JEEP. CAN YOU HELP? WILL YOU HELP? YOUR HELP TO RESOLVE THIS RIDICULOUS ISSUE WOULD BE GREATLY APPRECIATED. DAIMLERCHRYSLER'S REFERENCE NUMBER FOR MY CLAIM IS 9908985. I HAVE TELEPHONED THEM TWO OR THREE TIMES AND WRITTEN TWO LETTERS TO THEIR AUBURN HILLS, MI OFFICES AND THEY HAVE WRITTEN THREE LETTERS TO ME BUT REFUSE TO PAY THE $260.42. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8009680May 13, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, SUSPENSION:FRONT:WHEEL BEARING
VEHICLE HAD BEEN PARKED FOR ABOUT 3 MINUTES AND SMOKE STARTED COMING FROM HOOD. THIS WAS DUE TO THE WIRING UNDER THE HOOD CATCHING ON FIRE. DEALER STATED WIRING NEEDED TO BE REPLACED.*AK THE FIRE HAD CAUSED MAJOR DAMAGE TO THE VEHICLE AND THE CONSUMERS INSURANCE PAID FOR THE REPAIRS. AFTER A WEEK THE VEHICLE HAD A LOOSE BEARING AND WAS REPLACED. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8008659April 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WITHIN 8000-10000 MILESS FRONT ROTORS ARE WARPING. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761194April 25, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUM,MARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008476April 24, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
VEHICLE WAS GOING 50-55MPH WHEN HOOD FLEW BACK INTO WINDSHIELD. RELEASE ROD BROKE, AND THE OUTER CLAMPS FAILED, CAUSING SECONDARY HOOD LATCH TO RELEASE AS WELL. DEALER AND MANUFACTURER WERE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008370April 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKES ROTORS ARE CORRODED AND ARE PREMATURELY WEARING. CAUSE UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007362April 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FRONT BRAKE ROTORS WERE REPLACED ONCE AND TURNED TWICE LESS THEN TWO YEARS, AND PROBLEM IS REOCCURRIING. DEALER NOTIFIED. *AK THE ENGINE WAS HARD TO START DUE TO FUEL PUMP MODULE FAILURE WHICH WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759978March 29, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE SHAKES WHEN THE BRAKES ARE APPLIED , IN PARTICULAR GOING DOWNHILL. THIS HAPPENED THE FIRST TIME AT 10,000 MILES. RETURNED VEHICLE TO THE DEALER. THEY SAID THE ROTORS WERE WARPED. THE BRAKES WERE UNDER WARRANTY SO THEY FIXED THEM. NOW IT HAS HAPPENED AGAIN. THIS IS A KNOWN PROBLEM, BUT NO ONE SEEMS TO WANT TO ACKNOWLEDGE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759738March 24, 2002
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SINCE WE HAVE OWNED THIS JEEP, WE HAVE EXPERIENCED CHRONIC PROBLEMS WITH THE FRONT TIRE WHEEL BALANCE AND ROTOR SYSTEM ON THE FRONT END OF THIS VEHICLE. THE PROBLEM STARTED SHORTLY AFTER WE TOOK OWNERSHIP OF IN OCTOBER, 2000 WHEN THE TRUCK HAD 1743 MILES. BRAKES PULSATED AND IT WAS DETERMINED THAT ROTORS WERE WARPED. FIRST SET UP REPLACEMENT ROTORS FROM DEALERSHIP USING CHRYSLER PARTS JUNE 26, 2001. PROBLEM OCCURRED AGAIN DECEMBER, 2001 WHEN VEHICLE HAD 28,887 MILES ON IT. DEALERSHIP OFFERED TO RESURFACE ROTORS AS THEY WERE WARPED. REFUSED TO REPLACE THEM EVEN THOUGH THEY WERE DEFECTIVE AND STILL UNDER WARRANTEE. TOOK VEHICLE TO A THIRD PARTY MECHANIC AND PAID TO HAVE INSTALLED AFTER MARKET ROTORS TO ADDRESS PULSATING BRAKES AND ISSUE THAT WHEN PULSATING BRAKES WERE APPLIED ON HIGHWAY, VEHICLE PULLED SHARPLY TO THE LEFT. DEFECTIVE ROTORS - RECALL IS NECESSARY TO PREVENT FUTURE SERIOUS INJURY TO THOSE OPERATING VEHICLE WITH ORIGINAL ROTORS.*AK*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005661March 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS HAVE BEEN REPLACED THREE TIMES SINCE VEHICLE WAS PURCHASED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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