Jeep Cherokee Complaints (1996)

447 consumer complaints on file.

#735243October 27, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
HEARSAY IS THAT THERE WERE TWO OTHER JEEP CHEROKEES BEING FIXED FOR THE SAME PROBLEM AT THE SAME TIME.NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735244October 27, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735147October 25, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556895October 24, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAD BRAKE REPAIRS MADE PRIOR TO RECALL 00V-136 OF THE BRAKE ROTORS, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734488October 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE SHEARING OF THE RIGHT ENGINE MOUNT TO ENGINE BOLTS COULD HAVE ALLOWED THE ENGINE TO DROP DOWN ONTO THE STEERING MECHANISM THEREBY CAUSING LOSS OF CONTROL. DUE THE THE ENGINE DROPPPING DOWN ON THE RIGHT SIDE, THE REAR TRANSMISION MOUNT WAS TORN FROM THE CROSS MEMBER AND THE TRANSMISSION SHIFTED RIGHT WHICH COULD HAVE CAUSED A DRIVE SHAFT DISCONNECTION. I DON'T KNOW IF THE ENGINE SHIFT COULD HAVE IMPACTED THE THROTTLE LINKAGE. THIS SHEARING OF THE 3 MOUNTING BOLTS WAS NOT CAUSED BY NORMAL WEAR AND TEAR AS THE BOLTS FAILED SIMULTANEOUSLY. IT IS POSSIBLE THAT THE BOLTS WERE NOT SUFFICIENTLY HARDENED, OR POSSIBLY OVER TIGHTENED AT ASSEMBLY CAUSING PREMATURE FAILURE. THE VEHICLE WAS ESSENTIALLY DISABLED AND THE ONLY THING KEEPING THE ENGINE IN PLACE WAS THE DISTRIBUTOR LANDING ON THE CHASIS MOUNT HANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734139October 12, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, STEERING:LINKAGES:TIE ROD ASSEMBLY
WATER PUMP WENT, CAUSING THE ENGINE COOLANT SENSOR TO GO, TIRE ROD NEEDS TO BE REPLACED. TOLD THIS WASN'T USUAL UNLESS A LOT OF MILEAGE. COULD THE MILEAGE BEEN ALTERED? WAS THIS VEHICLE IN AN ACCIDENT BEFORE I PURCHASED IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734056October 11, 2000
ELECTRICAL SYSTEM:IGNITION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733677October 7, 2000
TIRES
I PURCHASED ALL 4 TIRES IN MARCH 1999. ONLY ONE IS PART OF THE RECALL, BUT THE OTHER 3 ARE SHOWING CRACKS ALONG THE SEAM OF THE OUTER TREAD. FIRESTONE DEALER AND THE 800 NUMBER ARE REFUSING TO REPLACE/REBATE THE TIRES BECASE THEY ARE NOT PART OF THE RECALL. I BELIEVE THERE IS A PROBLEM WITH THE OTHER 3 TIRES AND WANT THEM REPLACED. (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554512September 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE CYLINDERS WERE BAD, THE ENGINE OVERHEATED CAUSING COMPLETE ENGINE FAILURE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554444September 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER RECEIVED RECALL 00V136, HOWEVER COULDN'T GET REPAIRS DONE DUE TO LACK OF PARTS, THE CONSUMER REPLACED THE ROTORS ELSEWHERE BECAUSE THEY WERE NO SAFE TO DRIVE ON, CONSUMER IS BEING REFUSED A REIMBURSEMENT BECAUSE A CERTIFIED DEALER DID NOT DO THE RECALL REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869978September 8, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS SEPARATED, CONSUMER TRIED TO BRAKE, AND VEHICLE WENT TO THE SIDE. CONSUMER DID NOT REMEMBER WHAT SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554417September 7, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER REPLACED BRAKE PADS AND ROTORS PRIOR TO RECALL 00V136, DEALER IS REFUSING REIMBURSEMENT, THE ROTORS REPLACED WERE NOT THE CORROSION RESISTANT BRAKE ROTORS THAT ARE INVOLVED IN THE RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729661August 31, 2000
ENGINE AND ENGINE COOLING:ENGINE
I CROSSED A RAILROAD TRACK AT APPROXIMATELY 15 MPH AND CAME TO A STOP APPROXIMATELY 1 BLOCK AWAY. AS SOON AS I APPLIED THE ACCELERATOR, A LOUD BANG AND THE SOUND OF "DRAGGING A MUFFER" OCCURED. I IMMEDIATLEY PULLED OVER AND DISCOVERED THAT THE SHROUD AROUND THE PRIMARY FAN WAS BROKEN INTO MANY PIECES. I TOOK THE JEEP TO THE DEALER THE NEXT DAY THEY WERE OPEN (OCCURED ON A SATURDAY) AND WAS TOLD THAT THE 3 BOLTS SECURING THE RIGHT ENGINE MOUNT TO THE BLOCK HAD SHEARED CAUSING THE ENGINE TO FALL SEVERAL INCHES. THIS REQUIRES REMOVING THE ENGINE TO DRILL AND TAP THE THREE HOLES TO INSTALL A NEW BOLTS. DIAMLER-CHRYLSER IS WILLING TO PAY FOR THE BOLTS BUT NOT THE $1000 LABOR. THE JEEP HAS NEVER BEEN OFF ROAD AND MAINTAINED EXCELLENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869165August 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FRONT MOTOR MOUNTS THAT SCREW INTO THE SIDE OF THE ENGINE HAVE SHEARED OFF. DEALER HAS REPAIRED PROBLEM, BUT HAS NO REASON FOR THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554070August 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED RECALL COMPONENT (OOV-136) FAILURE PRIOR TO NOTIFICATION, HOWEVER THE REPLACED ROTORS REQUIRED REPLACEMENT DUE TO FAILURE, OWNER REQUESTING REIMBURSEMENT FOR THE FIRST REPLACEMENT, SECOND REPLACEMENT WAS COMPLETED PER RECALL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868959August 28, 2000
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
REAR WHEEL MAKES A WINDING NOISE. TRANFER CASE, WHENAPPLIED FUEL /SPEED VEHICLE STARTED TO SHAKE. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND DEALERSHIP MECHANIC COULDN'T DUPLICATE THE PROBLEM. A FRONT AXLE WAS BENT,AND THERE WAS A LOT OF SHAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554052August 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE BRAKE ROTORS PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868310August 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON HIGHWAY WOULD STEP ON BRAKES AND COULD FEEL A JUMP ON THE STEERING WHEEL, WHICH GAVE A CLUE ABOUT BAD ROTORS THAT HAD TO BE REPLACED EVERY YEAR SINCE PURCHASING OF VEHICLE. *AK THE DEALER CLAIMS THE PROBLEM IS CAUSED BY DRIVING WITH FOOT ON THE BRAKE AND HEATING UP THE ROTORS CAUSING THEM TO WARP. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728448August 19, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING FAILED DUE TO BRACKET HOLDING THE HYDRAULIC PUMP ASSEMBLY FAILING. BRACKET BROKE AND CAUSED BELT AND BELT TO BE THROWN INTO RADIATOR. THIS CAUSED STEERING TO LOCK-UP AND CAR COMING TO STOP IN A FLOWER BED AT APARTMENT COMPLEX. THIS COULD HAVE RESULTED IN SEVERE INJURY, PROPERTY DAMAGE OR A FATALITY. BRACKET AND MOUNTING BOLT FAILED FOR NO APARENT REASON. I HAD THE CAR TOWED TO LOCAL REPAIR MECHANIC WHO ORDERED THE PARTS AND REPAIRED THE DAMAGE AT A VERY REASONABLE COST. MECHANIC TOLD ME THAT WHEN HE ORDERED THE PART FROM CHRYSLER HE WAS TOLD THAT THIS WAS SOMETHING THEY HAD BEEN REPLACING AT FAIRLY HIGH RATE. THIS IS NOT A PART THAT SHOULD FAIL. SOMETHING IS WRONG HERE. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553858August 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE SECOND TIME, FIRST REQUEST WAS DENIED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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