Infiniti QX50 Service Bulletins (2019)
172 manufacturer communications on file.
- March 18, 2020•Document ID: 10173592Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- ITB20-009
- Date Added:
- April 7, 2020
- Manufacturer:
- INFINITI
Summary2019-2020 QX50; MOONROOF ASSEMBLY REPLACEMENT IF YOU CONFIRM The moonroof assembly needs to be replaced for any reason AND The replacement moonroof part number is one of the following: ï· - 91205-5NA0A ï· - 91205-5NA0B ï· - 91205-5NA0C ACTION Apply flocking tape to the moonroof inner finishers per ITB20-008. ï· - Refer to PARTS INFORMATION on the last page of this bulletin for flocking tape.
Associated Products (2)Associated Documents - March 18, 2020•Document ID: 10173591Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- ITB20-008
- Date Added:
- April 7, 2020
- Manufacturer:
- INFINITI
Summary2019-2020 QX50; RATTLE FROM MOONROOF Refer to the SERVICE PROCEDURE on page 2 if directed here from ITB20-009. IF YOU CONFIRM A rattle type noise is coming from the moonroof in the areas circled in green in Figure 1 AND The rattle goes away after removing the moonroof inner finisher(s). NOTE: The rattle noise may be intermittent and may be heard from one or both sides of the vehicle. ACTION Apply flocking tape to the moonroof inner finisher on both sides of the vehicle.
Associated Products (2)Associated Documents - January 10, 2020•Document ID: 10171213Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB19-002b
- Date Added:
- February 8, 2020
- Manufacturer:
- INFINITI
Summary2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (14)Associated Documents - December 18, 2019•Document ID: 10169964Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- ITB19-026a
- Date Added:
- January 8, 2020
- Manufacturer:
- INFINITI
Summary2019 QX50; FUEL ODOR INSIDE VEHICLE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Associated Products (1)Associated Documents - December 11, 2019•Document ID: 10170002Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- ITB19-044
- Date Added:
- January 9, 2020
- Manufacturer:
- INFINITI
Summary2019-2020 QX50; DOOR FINISHER DISCOLORATION/FLAKING DUE TO WINDOW TINT INSTALLATION SERVICE INFORMATION If the aluminum trim on any door finisher is discolored and/or flaking on an applied vehicle, this may have been caused by the fluid used to install aftermarket window tinting. Before applying aftermarket window tint/film on an applied vehicle, thoroughly cover the complete door finisher to prevent damage that could be caused by the window tinting fluid. IMPORTANT: Damage to the door finisher will not be considered warrantable if it is found to be caused by the fluid used when installing aftermarket window tinting.
Associated Products (2)Associated Documents - November 14, 2019•Document ID: 10168888Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- ITB19-012a
- Date Added:
- December 6, 2019
- Manufacturer:
- INFINITI
SummaryMIL ON WITH DTC P0448 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (3)Associated Documents - November 5, 2019•Document ID: 10168889Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- ITB19-035
- Date Added:
- December 6, 2019
- Manufacturer:
- INFINITI
Summary2019 QX50; RATTLE NOISE FROM REAR OF FRONT MOONROOF PANEL IF YOU CONFIRM While driving at approximately 10 MPH, a rattle is present from either the right or left rear corner of the front moonroof glass panel, And Occurs only while the moonroof is in the closed position, And The moonroof buffers have been confirmed as being the old style (see Figure 2 and Figure 3 on pages 2 and 3, respectively). ACTION Replace both moonroof glass panel buffers with those from the Parts Information section of this bulletin on page 5.
Associated Products (1)Associated Documents - October 8, 2019•Document ID: 10167279Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB12-011o
- Date Added:
- November 7, 2019
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (36)2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 16 moreAssociated Documents - September 17, 2019•Document ID: 10165755Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- ITB19-026
- Date Added:
- October 8, 2019
- Manufacturer:
- INFINITI
Summary2019 QX50; FUEL ODOR INSIDE VEHICLE IF YOU CONFIRM A fuel odor inside the vehicle AND There are no visible fuel leaks. ACTION Replace the EVAP canister filter vent hose with the new one listed in the PARTS INFORMATION on the last page of this bulletin.
Associated Products (1)Associated Documents - September 12, 2019•Document ID: 10165750Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; AIR BAGS; SEATS
- Mfr Comm. #:
- ITB19-024
- Date Added:
- October 8, 2019
- Manufacturer:
- INFINITI
SummaryDTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on the next page. HINT: âOCSâ may also be referred to as âODSâ. 2. Perform â75-zero RESETâ.
Associated Products (37)2020 Infiniti QX502020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX80+ 17 moreAssociated Documents - September 6, 2019•Document ID: 10165748Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- ITB18-041c
- Date Added:
- October 8, 2019
- Manufacturer:
- INFINITI
Summary2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Associated Products (1)Associated Documents - August 23, 2019•Document ID: 10164644Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB19-021
- Date Added:
- September 10, 2019
- Manufacturer:
- INFINITI
Summary2019 QX50; DRIVE BELT CHIRP NOISE IF YOU CONFIRM The drive belt makes a chirp type noise when accelerating the vehicle and/or revving the engine in Park. ACTION Compare the vehicleâs ECM and TCM part numbers with those listed in TABLE A and TABLE B, respectively, in this bulletin. ï· If there is a match, reprogram the ECM. ï· If there is a match, also reprogram the TCM.
Associated Products (1)Associated Documents - August 22, 2019•Document ID: 10164639Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB19-003a
- Date Added:
- September 10, 2019
- Manufacturer:
- INFINITI
Summary2019 QX50; SPARK KNOCK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (1)Associated Documents - August 13, 2019•Document ID: 10164637Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB14-011d
- Date Added:
- October 9, 2019
- Manufacturer:
- INFINITI
SummaryREMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (23)2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti QX602016 Infiniti QX802015 Infiniti QX602015 Infiniti QX802014 Infiniti QX60+ 3 moreAssociated Documents - August 8, 2019•Document ID: 10164640Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-017
- Date Added:
- September 10, 2019
- Manufacturer:
- INFINITI
Summary2019 QX50; MIL ON WITH DTC P0087 STORED IF YOU CONFIRM The Malfunction Indicator Light (MIL) is ON with Diagnostic Trouble Code (DTC) P0087 (FRP CONTROL SYSTEM) stored in the Engine Control Module (ECM), AND The fuel level indicates ¼ or less. ACTION Reprogram the ECM and TCM, if applicable.
Associated Products (1)Associated Documents - August 2, 2019•Document ID: 10164667Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- REVISION 1 - PC7
- Date Added:
- September 10, 2019
- Manufacturer:
- INFINITI
SummaryCAMPAIGN BULLETIN VCR Engine Inspection UPDATE August 2, 2018 Please discard earlier versions of this bulletin. The announcement from July 12, 2018 has been revised to include: ï· 11 VINs have been added to the population
Associated Products (1)Associated Documents - July 26, 2019•Document ID: 10163939Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- ITB19-002a
- Date Added:
- August 19, 2019
- Manufacturer:
- INFINITI
Summary2018-2019 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (13)Associated Documents - July 12, 2019•Document ID: 10163717Service Bulletin/Repair InstructionsENGINE; EQUIPMENT
- Mfr Comm. #:
- PC706 - 2019 QX5
- Date Added:
- August 12, 2019
- Manufacturer:
- INFINITI
SummaryVCR Engine Inspection ***** Retailer Announcement ***** INFINITI is conducting a quality action on 324 specific 2019 QX50 (J55) vehicles (which were previously placed on temporary Quality Assurance (QA) Hold under PC706), to remove and inspect the lower engine oil pan. Affected vehicles are subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History ? Open Campaign I.D. PC706 - New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2. Please do not drive, sell, or trade the specific 2019 QX50 vehicles in Retailer Inventory subject to this Quality Action. 3. Use the attached procedure to inspect the vehicle. - If no gold colored debris is found in the lower engine oil pan, reseal the oil pan per the Electronic Service Manual (ESM). - File a claim for the inspection, and release the vehicle for sale - If gold colored debris is found in the lower engine oil pan, provide the requested information in an email to [email protected] and HOLD the vehicle. - Do not file a claim INFINITI Field Quality will review the E-mail submissions within two (2) business days of receipt and provide further instruction.
Associated Products (1)Associated Documents - July 11, 2019•Document ID: 10163940Service Bulletin/Repair InstructionsSUSPENSION; WHEELS
- Mfr Comm. #:
- ITB19-015
- Date Added:
- August 19, 2019
- Manufacturer:
- INFINITI
Summary2019 QX50; WHEEL ALIGNMENT SERVICE INFORMATION SERVICE INFORMATION Some wheel alignment specifications listed in the Front Suspension section of the Electronic Service Manual (ESM) have been revised. Until the updated ESMs are made available, use the revised specifications listed in this bulletin.
Associated Products (1)Associated Documents - July 3, 2019•Document ID: 10163716Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE
- Mfr Comm. #:
- PC706 - 2019 QX5
- Date Added:
- August 12, 2019
- Manufacturer:
- INFINITI
SummaryQuality Assurance Hold ***** Retailer Announcement ***** INFINITI is committed to a high level of client service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to assure that these vehicles, as delivered to our clients, meet our exacting standards and our clients? expectations. Effective immediately, INFINITI is placing a temporary Quality Assurance (QA) Hold on three hundred and twenty-four (324) specific MY2019 QX50 vehicles. These vehicles may experience an engine c-link bearing failure during operation, which could lead to engine seizure. INFINITI engineering is studying this concern and will provide the appropriate field action as quickly as possible. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History ? Open Campaign I.D. PC706 - New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2. Please do not drive, sell, or trade the specific 2019 QX50 vehicles in Retailer Inventory subject to this QA Hold. 3. No further action is necessary at this time. INFINITI will provide an updated status by no later than July 26, 2019.
Associated Products (1)Associated Documents