Infiniti Q50 Service Bulletins (2015)

207 manufacturer communications on file.

• January 28, 2016•Document ID: 10192730

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  P5326A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192730-0001.pdf↗
• January 28, 2016•Document ID: 10192729

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  PC405A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti would like to remind retailers that the ?Q50 Client Appreciation? program (PC405) will expire on January 30th, 2016. Vehicles serviced on or after that date will no longer be eligible for the program.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192729-0001.pdf↗
• January 28, 2016•Document ID: 10192728

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  ITB09039C

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.

  Associated Products (74)

  2016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX50+ 54 more
  Associated Documents

  • DownloadMC-10192728-0001.pdf↗
• January 15, 2016•Document ID: 10192721

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB16009

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Diagnosis (One System). Then * BCM Then * THEFT ALM Then * Work Support Then * THEFT ALM TRG See this bulletin for further details.

  Associated Products (4)

  2015 Infiniti Q502015 Infiniti QX602014 Infiniti Q502014 Infiniti QX60
  Associated Documents

  • DownloadMC-10192721-0001.pdf↗
• January 5, 2016•Document ID: 10192718

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB16005

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.

  Associated Products (33)

  2016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX80+ 13 more
  Associated Documents

  • DownloadMC-10192718-0001.pdf↗
• January 4, 2016•Document ID: 10192713

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB16002

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION: When the BCM in an APPLIED VEHICLE is being replaced for any reason, all existing Intelligent Keys must be re-registered. If new Intelligent Keys are added to the existing Intelligent Keys at the same time the BCM is being replaced, the procedure in this bulletin must be followed. See this bulletin for further detail.

  Associated Products (2)

  2015 Infiniti Q502015 Infiniti QX60
  Associated Documents

  • DownloadMC-10192713-0001.pdf↗
• December 14, 2015•Document ID: 10192701

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  P5326OL

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192701-0001.pdf↗
• December 14, 2015•Document ID: 10192699

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  P5323OL

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192699-0001.pdf↗
• December 8, 2015•Document ID: 10192697

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STEERING

  Mfr Comm. #:

  P5323

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192697-0001.pdf↗
• December 8, 2015•Document ID: 10192696

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  P5326

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192696-0001.pdf↗
• December 7, 2015•Document ID: 10074548

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  ITB15-035

  Date Added:

  June 22, 2016

  Manufacturer:

  INFINITI

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10074548-0001.pdf↗
• December 1, 2015•Document ID: 10192693

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  ITB13007A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.

  Associated Products (102)

  2016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX50+ 82 more
  Associated Documents

  • DownloadMC-10192693-0001.pdf↗
• November 12, 2015•Document ID: 10192673

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB09015G

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.

  Associated Products (41)

  2016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX35+ 21 more
  Associated Documents

  • DownloadMC-10192673-0001.pdf↗
• October 30, 2015•Document ID: 10192666

  Service Bulletin/Repair Instructions
  PARKING BRAKE; SEAT BELTS; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  ITB14059A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: - The issue of all I-Key "hands free" functions not working may occur intermittently or all the time. - The message "No Key Detected" or similar may show on the Vehicle Information Display (located in the combination meter). - All I-Key remote button functions (door lock/unlock, etc.) WILL work normally when all I-Key "hands free" functions are NOT working. ACTION 1. Inspect the I-Key?s battery on its negative contact side. 2. If excessive scratching is found, replace the battery. 3. Verify all I-Key functions (both "hands free" and remote) work properly after battery replacement. NOTE: Do NOT replace the BCM, I-Key, or other parts for the issue described under IF YOU CONFIRM, if it should occur. See this bulletin for further detail.

  Associated Products (4)

  2015 Infiniti Q502015 Infiniti QX602014 Infiniti Q502014 Infiniti QX60
  Associated Documents

  • DownloadMC-10192666-0001.pdf↗
• October 26, 2015•Document ID: 10192659

  Service Bulletin/Repair Instructions
  SUSPENSION; BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  P5325OL

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192659-0001.pdf↗
• October 14, 2015•Document ID: 10192654

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  P5325

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192654-0001.pdf↗
• October 14, 2015•Document ID: 10192652

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PC405

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Beginning October 14th, 2015 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC405 ?Q50 Client Appreciation?.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192652-0001.pdf↗
• September 24, 2015•Document ID: 10192647

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB11042D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.

  Associated Products (26)

  2016 Infiniti QX502016 Infiniti QX702015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX56+ 6 more
  Associated Documents

  • DownloadMC-10192647-0001.pdf↗
• September 15, 2015•Document ID: 10192640

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB15027

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the glove box. See this bulletin for further detail.

  Associated Products (2)

  2015 Infiniti Q502014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192640-0001.pdf↗
• September 15, 2015•Document ID: 10192639

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; WHEELS; SERVICE BRAKES; LANE DEPARTURE

  Mfr Comm. #:

  ITB13039A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.

  Associated Products (53)

  2016 Infiniti QX502016 Infiniti QX702015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX56+ 33 more
  Associated Documents

  • DownloadMC-10192639-0001.pdf↗