Infiniti Q50 Service Bulletins (2019)
122 manufacturer communications on file.
- September 16, 2020•Document ID: 10180980Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LANE DEPARTURE
- Mfr Comm. #:
- ITB20-023
- Date Added:
- October 8, 2020
- Manufacturer:
- INFINITI
SummaryLANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ï· For all other models, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure. ï· Refer to the Electronic ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).
Associated Products (29)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX60+ 9 moreAssociated Documents - September 14, 2020•Document ID: 10180978Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB17-042c
- Date Added:
- October 8, 2020
- Manufacturer:
- INFINITI
SummaryINFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (79)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 59 moreAssociated Documents - April 29, 2020•Document ID: 10174721Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB20-002a
- Date Added:
- May 5, 2020
- Manufacturer:
- INFINITI
Summary2016-2019 Q50 AND 2017-2018 Q60; VR30DDTT ENGINE SERVICE INFORMATION This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (6)Associated Documents - February 10, 2020•Document ID: 10172177Service Bulletin/Repair InstructionsTIRES:VALVE; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS
- Mfr Comm. #:
- ITB20-003
- Date Added:
- March 6, 2020
- Manufacturer:
- INFINITI
Summary2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air leak or looses air pressure multiple times over a 30 day period (approximatively 1 psi every 3 days). NOTE: The TPMS warning lamp may be ON (not flashing) with one or more of the following DTCs stored: ï· - C1704, C1705, C1706, C1707, C1730, C1731, C1732, C1733 ï· - If the TPMS warning lamp is flashing for more than one (1) minute this bulletin does not apply. Refer to the Electronic Service Manual (ESM) for further diagnostic information. ACTION 1. Confirm that air is leaking between the tire pressure sensorâs valve stem and valve nut of the affected wheel/tire. 2. Replace the valve stem washer/seal and the valve nut and then torque to the new specification.
Associated Products (11)Associated Documents - January 30, 2020•Document ID: 10171216Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB20-002
- Date Added:
- February 8, 2020
- Manufacturer:
- INFINITI
Summary2016-2019 Q50 AND 2017-2018 Q60; VR30DDTT ENGINE SERVICE INFORMATION SERVICE INFORMATION The oil fill volume for the VR30DDTT engine has increased by 0.5 quarts (0.5 liters). When replacing a VR30DDTT short block or long block in an applied vehicle for any reason, replace the dipstick with the part listed in PARTS INFORMATION on the next page. The length of the new dipstick is shorter so that it can accurately measure the new oil fill volume. ï· - If the overall length of the dipstick is approximately 25 inches (63.5 cm), replace the dipstick with the one listed in PARTS INFORMATION on the next page. ï· - The overall length of the new dipstick is approximately 24 ¼ inches (62 cm). ï· - The new dipstick reflects an increase in oil fill volume by 0.5 quarts (0.5 liters).
Associated Products (6)Associated Documents - January 10, 2020•Document ID: 10171213Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB19-002b
- Date Added:
- February 8, 2020
- Manufacturer:
- INFINITI
Summary2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (14)Associated Documents - January 8, 2020•Document ID: 10171214Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB19-027a
- Date Added:
- February 8, 2020
- Manufacturer:
- INFINITI
SummaryMIL ON WITH DTC P0087, P0101, P0448, OR P2008, VEHICLES REGISTERED OUTSIDE OF CALIFORNIA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (12)Associated Documents - December 17, 2019•Document ID: 10170018Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- P9329_P9344_P934
- Date Added:
- January 9, 2020
- Manufacturer:
- INFINITI
SummaryEngine Control Module (ECM) Reprogram California Voluntary Emission Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emissions Service Campaign on approximately 49,497 specific INFINITI vehicles identified in Service Comm and currently registered to owners in the state of California to reprogram the Engine Control Module (ECM) in the event that a permanent diagnostic trouble code (P-DTC) for P0448, P0101, P2008, or P0087 is recorded in the ECM. Due to calibration errors on the affected vehicles, the ECM may improperly store a permanent diagnostic trouble code (P-DTC) even though the emissions on-board diagnostic system is functioning properly. As of July 1, 2019 the State of California has implemented a revised Inspection Maintenance (I/M) or âSmog Checkâ test program. Without the software update, the subject vehicles may not pass this Smog Check test in those areas of California where such testing is required under state law. This incident has no effect on the safety, performance, drivability, or fuel consumption of the applicable vehicles. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Emissions Service Campaign using Service Comm or DBS National Service History â Open Campaign I.D. ï· P9329 â Affected Model Year 2015 ï· P9344 â Affected Model Year 2016 ï· P9346 â Affected Model Year 2017 ï· P9348 â Affected Model Year 2018 ï· P9350 â Affected Model Year 2019 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. ï· - New vehicles in retailer inventory can also be identified DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ - Refer to IPSB 15-286 for additional information 3. Retailers should use ITB19-043 to correct any vehicles subject to this campaign.
Associated Products (12)Associated Documents - December 16, 2019•Document ID: 10170000Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB19-043
- Date Added:
- January 9, 2020
- Manufacturer:
- INFINITI
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Infiniti is conducting this voluntary emissions service campaign on certain specific model year Infiniti vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if it applies. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification numbers P9329, P9344, P9346, P9348, and P9350 to this campaign. The correct number must appear on all communication and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailerâs inventory.
Associated Products (12)Associated Documents - November 14, 2019•Document ID: 10168888Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- ITB19-012a
- Date Added:
- December 6, 2019
- Manufacturer:
- INFINITI
SummaryMIL ON WITH DTC P0448 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (3)Associated Documents - November 6, 2019•Document ID: 10168934Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- P9331 2019 Q50_Q
- Date Added:
- December 7, 2019
- Manufacturer:
- INFINITI
Summary7-Speed Automatic Transmission (AT) Lock Up Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action on to inspect 6 specific 2019 INFINITI Q50 and 43 specific INFINITI QX80 vehicles identified in Service Comm, to inspect the transmission torque converter. Affected vehicles are subject to a stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaign I.D. P9331. ï· - New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). o Refer to IPSB 15-286 for additional information ï· - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, sell, loan or trade the specific vehicles in Retailer Inventory subject to this Quality Action. 3. Use the attached procedure to inspect the vehicle: ï· - If the data shows the Torque Converter Clutch Solenoid Monitor (TCC SOL MON) increases to 0.4A during steady cruise at or above 25MPH, no further action is necessary ï§ - File a claim for the inspection, and release the vehicle for sale
Associated Products (2)Associated Documents - October 18, 2019•Document ID: 10167407Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- P9333 Q50 - SOS
- Date Added:
- November 8, 2019
- Manufacturer:
- INFINITI
SummarySOS Switch Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to remove a non-functional SOS switch plate in the map lamp in certain 2019 model year Q50 vehicles. The subject units are not equipped with telematics, but were inadvertently built with a non-functioning SOS switch. In an effort to minimize client inconvenience, retailers will remove the non-functioning SOS switch. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History â Open Campaign I.D. P9333 ï· - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ - Refer to IPSB 15-286 for additional information 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. 3. Retailers should use ITB19-031 to correct any vehicles subject to this campaign. 4. Once repaired, retailers should submit the claim, using the claims coding provided, and release the vehicle.
Associated Products (1)Associated Documents - October 17, 2019•Document ID: 10167286Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB19-031
- Date Added:
- November 7, 2019
- Manufacturer:
- INFINITI
SummaryVOLUNTARY SERVICE CAMPAIGN 2019 Q50 SIGNATURE EDITION SOS BUTTON DELETION INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2019 Q50 to delete the SOS button. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number P9333 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailerâs inventory.
Associated Products (1)Associated Documents - October 8, 2019•Document ID: 10167279Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB12-011o
- Date Added:
- November 7, 2019
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (36)2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 16 moreAssociated Documents - September 25, 2019•Document ID: 10165757Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB19-028
- Date Added:
- October 8, 2019
- Manufacturer:
- INFINITI
SummaryQ50 AND Q60 WITH VR30DDTT (V6) ENGINE; ENGINE OIL DRAIN PLUG SERVICE INFORMATION SERVICE INFORMATION Whenever installing an engine oil drain plug on an APPLIED VEHICLE with a VR30DDTT (V6) engine, NEVER tighten the drain plug greater than its specified torque. Over-tightening may loosen the threaded insert in the oil pan (lower), causing an oil leak. ALWAYS replace the drain plug gasket after removing the drain plug, and then tighten the drain plug to the specified torque. ï· VR30DDTT (V6) engine oil drain plug torque (with new gasket): ï 2WD and AWD: 33.5 Nâ¢m (3.4 kg-m, 25 ft-lbs) ï· Avoid contact with the engine oil as it may be hot and cause burns. ï· Avoid prolonged or repeated contact with used engine oil as it may cause skin cancer. Try to avoid direct skin contact with used engine oil. If skin contact is made, wash with a suitable hand cleaner or soap as soon as possible.
Associated Products (8)Associated Documents - September 19, 2019•Document ID: 10165756Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-027
- Date Added:
- October 8, 2019
- Manufacturer:
- INFINITI
SummaryMIL ON WITH DTC P0087, P0101, P0448, OR P2008 IF YOU CONFIRM An applied vehicle has one or more DTCs stored, shown in Table A on page 2, AND The ECM part number is shown in Table B, starting on page 3. ACTION 1. First perform the appropriate diagnostic procedure for the stored DTC to repair the vehicle according to the Electronic Service Manual (ESM). 2. Reprogram the ECM after performing the diagnosis and repair. ï· -The ECM reprogram in this Service Procedure is not a repair for the DTC, but instead updates the way the permanent DTC is stored and allowed to be erased. The DTC must be properly diagnosed and repaired before the reprogram is applied.
Associated Products (12)Associated Documents - September 12, 2019•Document ID: 10165750Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; AIR BAGS; SEATS
- Mfr Comm. #:
- ITB19-024
- Date Added:
- October 8, 2019
- Manufacturer:
- INFINITI
SummaryDTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on the next page. HINT: âOCSâ may also be referred to as âODSâ. 2. Perform â75-zero RESETâ.
Associated Products (37)2020 Infiniti QX502020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX80+ 17 moreAssociated Documents - August 13, 2019•Document ID: 10164637Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB14-011d
- Date Added:
- October 9, 2019
- Manufacturer:
- INFINITI
SummaryREMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (23)2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti QX602016 Infiniti QX802015 Infiniti QX602015 Infiniti QX802014 Infiniti QX60+ 3 moreAssociated Documents - July 26, 2019•Document ID: 10163939Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- ITB19-002a
- Date Added:
- August 19, 2019
- Manufacturer:
- INFINITI
Summary2018-2019 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (13)Associated Documents - June 24, 2019•Document ID: 10162969Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB12-011n
- Date Added:
- July 22, 2019
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (35)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q50+ 15 moreAssociated Documents