Infiniti Q50 Service Bulletins (2014)
256 manufacturer communications on file.
- August 16, 2018•Document ID: 10144496Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- ITB17-026a
- Date Added:
- September 17, 2018
- Manufacturer:
- INFINITI
SummaryINFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms, this bulletin does not apply. - If the customer reports intermittent (but not consistent difficulty re-fueling), this bulletin does not apply. ACTION: Perform the Inspection Procedure in this bulletin, starting on page 4, only if the customer reports symptoms as described above. NOTE: Refer to the Repair Overview on page 2.
Associated Products (114)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 94 moreAssociated Documents - August 15, 2018•Document ID: 10144495Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- ITB13-044f
- Date Added:
- September 17, 2018
- Manufacturer:
- INFINITI
SummaryALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.
Associated Products (65)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q70+ 45 moreAssociated Documents - June 28, 2018•Document ID: 10144485Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE
- Mfr Comm. #:
- ITB18-022
- Date Added:
- September 17, 2018
- Manufacturer:
- INFINITI
Summary2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (greater than 110 degrees Fahrenheit) and DTC P3182 HV BATTERY SYSTEM is stored. ACTION 1. Refer to step 14 in the SERVICE PROCEDURE to see if this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the Hybrid Powertrain Control Module (HPCM).
Associated Products (4)Associated Documents - May 30, 2018•Document ID: 10141448Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STEERING
- Mfr Comm. #:
- ITB18-021
- Date Added:
- June 18, 2018
- Manufacturer:
- INFINITI
SummaryDAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for which a technician may need additional help: - While performing DAST CALIBRATION (MODE1), the calibration may stop or will not start. - DTC C13E9-00 (BOOTING ANGLE PROCESSING) and C13EB-00 (BOOTING ANGLE PROCESSING) are stored and cannot be erased. The above conditions may indicate that DAST CALIBRATION (MODE1) was not performed correctly or was not completed correctly. Use the SERVICE PROCEDURE in this bulletin as an aid to correctly perform and complete DAST CALIBRATION MODE 1. NOTE: - The SERVICE PROCEDURE in this bulletin does not contain all of the required steps. - The Electronic Service Manual (ESM) must be used together with this bulletin. - This bulletin contains additional clarification as an aid to perform DAST CALIBRATION MODE 1.
Associated Products (8)Associated Documents - April 4, 2018•Document ID: 10144484Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB01-024e
- Date Added:
- September 17, 2018
- Manufacturer:
- INFINITI
SummaryNEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - March 26, 2018•Document ID: 10136202Service Bulletin/Repair InstructionsENGINE; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB13-052b
- Date Added:
- May 7, 2018
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
Associated Products (39)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q70+ 19 moreAssociated Documents - March 23, 2018•Document ID: 10136642Service Bulletin/Repair InstructionsWHEELS; ELECTRONIC STABILITY CONTROL (ESC)
- Mfr Comm. #:
- ITB11-005d
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryWHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (76)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q70+ 56 moreAssociated Documents - March 19, 2018•Document ID: 10136638Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- ITB03-051L
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryHEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (66)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q70+ 46 moreAssociated Documents - March 7, 2018•Document ID: 10136647Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- ITB12-011k
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
Associated Products (29)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX60+ 9 moreAssociated Documents - March 7, 2018•Document ID: 10136636Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- IPSB17-130
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryDBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles. The following personnel will have access to this tool: - Retailer: Executive Managers, Service Managers, and/or Service Directors - Regions: Regional Aftersales Manager (RAM), Area General Manager (AGM), Fixed Operations Manager (FOM), Regional Service Operation Managers (RSOM), and Retailer Technical Specialist (DTS) The VINS can be loaded individually or up to 10,000 VINs at a time. If you have more than 10,000 VINs, each incremental VIN file of 10,000 or less VINs will need to be loaded prior to selecting the Check For Open Campaigns option. The report can be viewed on screen or exported to Microsoft Excel and will identify the following for each VIN loaded into the tool: - Open Campaigns (ID and description) - Model Code, Model, and Model Year - Current Repair Status Blank: Repair order (RO) has not been opened yet Unrepaired: RO has been opened for the campaign, but not closed or submitted o Repaired: RO for the campaign has been closed and a warranty claim has been submitted - Current Claim Status o Blank: RO still open o Unsubmitted: A warranty claim for the campaign repair has not been submitted o Submitted: A RO has been closed and a campaign warranty claim has been submitted for payment o Suspended: The campaign warranty claim has suspended for one or more errors o Rejected: The campaign warranty claim has been denied for some reason (by retailer or NNA) o Paid: A campaign warranty claim has been submitted and paid by NNA, but the vehicle has not yet been removed from the NNA open campaign vehicle table - Stop Sale Applicability - Parts Restriction Applicability (If restricted, SVC order must be used to acquire parts)
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - March 7, 2018•Document ID: 10136635Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- IPSB15-286a
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryDBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifying stop sales and parts restrictions for vehicles in dealer inventory 2. RDR warning messages when vehicles affected by a stop sale are submitted for retail delivery
Associated Products (17)Associated Documents - February 22, 2018•Document ID: 10130479Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB13-026h
- Date Added:
- March 26, 2018
- Manufacturer:
- INFINITI
SummaryDISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (14)Associated Documents - January 23, 2018•Document ID: 10129111Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS
- Mfr Comm. #:
- ITB18-003
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryREDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA) requires that any automobile dealer that installs accessories on a vehicle prior to first retail sale must install a special label (?reduced capacity label?) on that vehicle if the total weight of all accessories on that vehicle exceeds 1.5 percent of the vehicle?s gross vehicle weight rating (GVWR) or 100 pounds, whichever is less. This includes accessories that the dealer installs (dealer installed factory accessories and dealer installed aftermarket accessories), and accessories installed at the Vehicle Processing Center (VPC) prior to the vehicle being delivered to the dealer. IMPORTANT: Failure to comply with this requirement may result in penalties imposed by NHTSA. Follow the instructions in this bulletin to help meet these requirements.
Associated Products (213)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX60+ 193 moreAssociated Documents - January 4, 2018•Document ID: 10129108Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- ITB12-011j
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
Associated Products (28)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX80+ 8 moreAssociated Documents - December 5, 2017•Document ID: 10127441Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- ITB13-026g
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryDISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (13)Associated Documents - November 29, 2017•Document ID: 10127465Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR
- Mfr Comm. #:
- ITB17-009a
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - November 29, 2017•Document ID: 10127462Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD
- Mfr Comm. #:
- ITB09-039e
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryWINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - November 28, 2017•Document ID: 10127461Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- ITB00-024g
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryBRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - November 14, 2017•Document ID: 10127463Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011i
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all the changed information. Please discard all previous versions of this bulletin.
Associated Products (28)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX80+ 8 moreAssociated Documents - September 28, 2017•Document ID: 10118683Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011h
- Date Added:
- October 12, 2017
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (27)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q50+ 7 moreAssociated Documents