Hyundai Veloster Complaints (2014)

85 consumer complaints on file.

#11267170October 8, 2019
STEERING
OUT OF THE BLUE MY STEERING WHEEL SEEM TO BECOME LOOSE AND STARTING MAKING A CLICK SOUND WHEN TURNED TURNED TO THE RIGHT OR LEFT. ALTHOUGH OTHER HYUNDAI VEHICLES HAVE RECALLS FOR THE SAME PROBLEM, MY VELOSTER IS NOT. IT IS A KNOWN PROBLEM FOR THIS CAR MAKER AND THEY WILL NOT COVER THE HUGE BILL TO REPAIR IT UNLESS YOU ARE STILL UNDER A WARRANTY. IT IS NOT SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266540October 5, 2019
STEERING
MY STEERING WHEEL WAS DRAMATICALLY CLUNKING WHENEVER I TURNED IT. AFTER TAKING IT TO A MECHANIC, HE INFORMED ME THAT IT WAS THE STEERING COUPLER ISSUE, WHICH IS APPARENTLY A PROBLEM ON MULTIPLE VEHICLES WHICH ARE BEING COVERED UNDER AN EXTENDED WARRANTY, BUT NOT MINE. I DON'T UNDERSTAND WHY THIS PART, WHICH HAS OBVIOUSLY FAILED IN THE PAST, IS BEING COVERED UNDER WARRANTY ON OTHER VEHICLES. I HAVE PROVIDED A PICTURE OF THE PART ONCE IT WAS REMOVED. IT IS QUITE CLEARLY A SAFETY ISSUE WHICH COULD HAVE HAD FATAL CONSEQUENCES. AFTER BEING CHARGED ROUGHLY $250 IN LABOR, I FOUND OUT THE PART WAS $1.53. IT IS SICKENING THAT A 2014 VELOSTER WITH 56,000 MILES ON IT SHOULD HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258164September 25, 2019
STEERING
CLACKING NOISE WITHIN STEERING WHEEL (DEFECTIVE COUPLER) VEHICLE MAKES NOISE WHILE IN MOTION DURING ANY TRAFFIC SITUATION AND INCLUDING TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256943September 20, 2019
ENGINE, UNKNOWN OR OTHER
THE FIRST ISSUE WAS THE CLUTCH. I WAS DRIVING IN CHARLOTTE, NC CITY TRAFFIC AND THE CLUTCH STUCK TO THE FLOOR AND MADE MY CAR STALL. I WAS ABLE TO PULL IT UP WITH MY FOOT AND RESTART THE CAR. I HAD NO INDICATION THAT THE CLUTCH WAS BAD. IT WASN'T SLIPPING AT ALL AND I HAD NO DIFFICULTY SHIFTING GEARS PRIOR TO THIS HAPPENING. THE NEXT ISSUE WAS THE ENGINE. I WAS DRIVING ON THE HIGHWAY AND IT LOST POWER. IT WOULDN"T ACCELERATE PROPERLY. I TOOK IT TO THE DEALER AND THEY SAID THE TURBO WENT FIRST AND THEN METAL FROM THE TURBO WENT INTO THE ENGINE AND RUINED THE ENGINE. THEY SAID THE CLUTCH NEEDED REPLACING. THE CAR DOESN'T EVEN HAVE 71,000 MILES ON IT. I WOULDN'T EXPECT AN ENGINE TO BE RUINED AT LESS THAN 71,000 MILES. I WAS TERRIFIED BEING IN TRAFFIC IN THIS UNSAFE VEHICLE WONDERING IF I WAS GOING TO BE HIT. THE ENTRANCE BELOW ASKS FOR A SPECIFIC DATE, HERE ARE THE OCCURRENCES AND DATES: JUNE 2019 CLUTCH STICKS TO THE FLOOR AND STALLS IN TRAFFIC SEVERAL TIMES. TAKE TO AAA AUTO SERVICES AS SOON AS IT HAPPENS AND THEY CAN FIND NOTHING WRONG. CONTINUES TO HAPPEN APPROX. ONCE A WEEK. SEPT 12 THE ENGINE STARTS WHINING, REVVING AND LOSING POWER ALL AT THE SAME TIME WHEN THE GAS PEDAL IS PRESSED WHILE IN TRAFFIC ON THE HIGHWAY SEPT 13 CHECK ENGINE LIGHT COMES ON AND NAV SCREEN STOPPED RESPONDING AND DOESN'T HAVE MUCH POWER SEPT 14 EVEN FURTHER POWER LOSS, SMOKE COMING FROM EXHAUST, CAR STALLS AND STOPS WHILE IN CHARLOTTE CITY TRAFFIC. TAKE TO DEALER. DIAGNOSED WITH STATED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256308September 18, 2019
UNKNOWN OR OTHER
TAMARA RECALL: THE DRIVER AND REAR PASSENGER DO NOT OPEN FROM THE OUTSIDE AND INSIDE. THE CAR WAS NOT IN MOTION, PARKED WITH THE ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255754September 16, 2019
ENGINE
SO IBOUGHT. MY VOLSTER OCT 11TH 2018 NOT QIUTEA YR AGO. AND IM DRIVING MY CAR ALL OF A SUDDEN I HEAR A VERY ODD NOIS I THOUVHT MY TURBO WAS GOING OUT .I TAKEIT TO DEALERSHIP THEY AND I ASKED FOR A LOANER CAR WHILE THEY WERE CHECKING IT OUT .IT WAS SOME WHAT DRIVABLE RPM REVED UP HIGH I COULD. ONLY GO 30 MAYBE MILES A HOUR THE CHECK ENGINE LIGHT ON STATED ON. THEY SAID THEY DIDNT HAVE A LOANER CAR . SO I DRIVE MY CAR HOME WELL I HAD TO GO TO WORK SO OF COURSE IM HAVING TO DRIVE MT CAR LIKE THIS IT STARTS POORING BILLOWING OUT WHITE THIK SMOKE FROM BACK N ENGINE TEMPS GOES SKY HIGH. I ENED UP HAVING MY CAR TOWED TO HYUNDAI DEALERSHIP. ITS THERE NOW I THINK MY CAR ENGINE HAS SEIZED OR BLOCK IS CRACKED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244448August 16, 2019
STEERING
POWER STEERING COUPLER IS DEFECTIVE AND MAKES A RATTLING SOUND WHEN VEHICLE IS IN MOTION. SEVERAL OTHER MODELS HAVE BEEN ISSUED RECALLS ON THIS PART BUT NOT THE VELOSTER. I'M WONDERING HOW MUCH SAFER IT IS TO DRIVE VELOSTER THIS WAY AS OPPOSED THOSE HUYNDAI MODELS THAT WERE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234976July 26, 2019
ELECTRICAL SYSTEM
MY AC KNOB HAS MELTED AND IT IS BECAUSE A SHORT WITHIN THE KNOB ITSELF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11234100July 23, 2019
STEERING
STEERING WHEEL WHEN STATIONARY MAKES A CLUNKING NOISE WHEN TURNING LEFT TO RIGHT AT THE STEERING COLUMN. WHEN DRIVING IT FEELS LOOSE AND ALSO MAKES A CLUNKING NOISE WHEN STEERING ON THE ROAD, WHEN REACHING HIGHER SPEEDS ON THE HIGHWAY IT WOULD VIBRATE THE STEERING WHEEL. I STOPED BY A LOCAL AUTO MECHANIC AND HE TOLD ME THAT HYUNDAI'S HAVE THIS PROBLEM AND I SHOULD TAKE BACK TO DEALERSHIP TO HAVE FIXED. HE TOLD ME IT WAS THE STEERING COUPLER. I PURCHASE 2 HYUNDAI VELOSTER IN 2014 AND BOTH VEHICLES HAVE NOW HAD THIS REPLACED BOTH UNDER 35,000 MILES. BUT THIS ONE WAS OUT OF WARRANTY WHEN IT HAPPENED BUT WAS UNDER 35,000 MILES. THIS SHOULDN'T BE HAPPENING AT THIS MILAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229474July 4, 2019
STRUCTURE:BODY
TAKATA INFLATORS - FRONT AND READ DOOR LATCH MALFUNCTIONS, IE.: FRONT AND REAR DOOR OUTSIDE AND INSIDE LATCHES NOT RELEASING (OPENING) MANUALLY AND/OR ELECTRONICALLY WITH FOB RESULTING IN POTENTIAL SAFETY ISSUES. THE AUTO WAS PARKED AND DOORS LOCKED USING FOB. WHEN I RETURNED TO CAR, I PRESSED THE UNLOCK BUTTON ON FOB, HEARD THE CLICKING SOUND THE FOB MAKES WHEN THE UNLOCK BUTTON IS PRESSED; WE PULLED THE DRIVER SIDE AND BOTH PASSENGER DOOR LATCHES, THE DRIVER AND REAR PASSENGER DOORS DID NOT OPEN. MY GUEST TRIED TO ENTER THE REAR PASSENGER DOOR BY PULLING THE INSIDE LATCH, IT STILL DIDN'T OPEN. NEXT I PULLED THE DRIVERS SIDE DOOR LATCH FROM THE INSIDE, IT OPENED. I LEANED INTO THE CAR, TURNED ON THE ENGINE TO ROLL DOWN THE DRIVERS WINDOW TO ENTER THE CAR. I'VE TRIED REPLACING FUSE AND FOB BATTERIES, RESETTING THE LOCK/UNLOCK CODE AND NOTHING SEEMS TO WORK. CRAWLING OVER SEATS, ROLLING DOWN WINDOWS THE RUNNING AROUND CAR, AND LEAVING WINDOW OPEN ARE SAFETY HAZARDS. TWO NON-WORKING DOORS ARE SAFETY ISSUES AND NEGATIVELY IMPACTS MY CUSTOMER EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220257June 15, 2019
SERVICE BRAKES, POWER TRAIN, SUSPENSION
SOLD A 2014 HYUNDAI VELOSTER WITH GRINDING BRAKES, ACCELERATION PROBLEM, AND VIBRATION ISSUES. I WAS TOLD EVERYTHING WOULD BE FIXED. I RETURNED THE CAR WITHIN 24HRS. THE CAR VIBRATES DANGEROUSLY AT 50MPH AND ABOVE. THE CAR HESITATES WHEN TAKING OFF, TRYING TO PASS, OR GET ON FREEWAY. THIS IS ALSO DANGEROUS BECAUSE CARS ALREADY GOING 70MPH COULD OF HIT US WHILE TRYING TO GET ON FREEWAY. SOMETIMES WHILE GIVING THE CAR GAS IT WOULD JUST REV UP THE RPMS WITHOUT DOING ANYTHING. THIS ALSO SCARED ME INTO RETURNING THE CAR. I WENT BACK TO TEST DRIVE THE CAR TO SEE IF PROBLEMS WERE FIXED, AND THE MI GENTE AUTO DEALERSHIP TOLD ME THEY JUST REPLACED TIRES AND THAT FIXED THE PROBLEM. I TOLD THEM THEY CAN KEEP THE CAR, BECAUSE I DON'T WANT TO KEEP COMING BACK FOR SAME ISSUES. I WAS THREATENED WITH REPOSSESSION WILL BE ADDED TO MY CREDIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208639May 20, 2019
STRUCTURE:BODY
MY CAR WAS STATIONARY OVER NIGHT AND MY SUNROOF BUSTED. HAD GOTTEN HOME THE NIGHT BEFORE AFTER DRIVING FOR 6 HOURS AND PARKED THE CAR. I HAD BEEN NEAR IT SEVERAL TIMES AND NEVER SAW A CRACK OR ANYTHING. WENT TO GET IN THIS MORNING AND IT HAS GLASS EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193841April 4, 2019
ENGINE
ENGINE WAS MAKING INCREASED NOISE AND LOSS OF GAS MILEAGE. DEALER ASSURED VEHICLE CHECKED OUT OK. LESS THAN 2,000 MILES LATER AT 101,000 ENGINE 'THREW A ROD' WHILE BEING DRIVEN ON NEIGHBORHOOD ROADS. HYUNDAI REFUSES TO COVER RECONDITIONED ENGINE REPLACEMENT. OFFERED LESS THAN HALF OF COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154150November 27, 2018
ELECTRICAL SYSTEM
THE ACA CONTROLLER KNOB GETS EXTREMELY HOT , THE INSIDE HAS MELTED AND NO LONGER WORKS SO THE AC AND OR HEAT DOES NOT BLOW OUT OF THE VENTS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091204May 1, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2014 HYUNDAI VELOSTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JIM BURKE HYUNDAI, 1424 5TH AVE N, BIRMINGHAM, AL 35203) WHERE IT WAS DIAGNOSED THAT THE OXYGEN SENSOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084242April 9, 2018
UNKNOWN OR OTHER
PANORAMIC SUNROOF BLOWS UP WHILE DRIVING IN HIGHWAY, THERES NO SIGNS OF ROCK HITTING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072927February 14, 2018
STRUCTURE:BODY
THE TAILGATE RELEASE PAD HAS TO BE PRESSED VERY HARD TO GET THE LATCH TO UNLOCK. WE BEGAN NOTICING THIS ISSUE AT CHRISTMAS WHEN WE WERE LOADING THE TRUNK FOR A TRIP HOME AND IT HAS PROGRESSIVELY GOTTEN WORSE. THERE WERE SEVERAL TIMES WHEN WE THOUGHT WE WOULD NOT BE ABLE TO GET THE TRUNK OPEN AT ALL WHICH WOULD HAVE MADE THE TRUNK COMPLETELY USELESS. I TOOK IT, TODAY, TO MY LOCAL HYUNDAI DEALERSHIP WHERE THEY CONFIRMED THAT THE PAD HAD COLLAPSED INSIDE OF THE SWITCH AND NEEDED TO BE REPLACED. DUE TO THE PART NUMBER FOR THE REPLACEMENT SWITCH/PAD INDICATING THAT IT WAS A RECALLED PART THE SERVICE DEPARTMENT DID A SEARCH FOR A RECALL OR CAMPAIGN ON THIS PART THEY DISCOVERED THAT THERE WAS A CAMPAIGN FOR THIS PART ON VELOSTERS WITH A MODEL YEAR OF 2015 AND 2016. I WANT TO REPORT THIS NOW ON THE 2014 MODEL YEAR VELOSTER TURBO AS THIS WAS AN EXPENSIVE REPLACEMENT THAT SHOULD HAVE BEEN COVERED UNDER THE SAME CAMPAIGN AS THE 2015 AND 2016 MODELS AS IT IS THE SAME EXACT ISSUE ACCORDING TO THE HYUNDAI SERVICE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030430September 28, 2017
VISIBILITY/WIPER
ON 09/23/2017 I WAS DRIVING ON THE HIGHWAY ON A SUNNY DAY, AROUND 80 DEGREES WITH MY SUNROOF CLOSED, AND THE SUNROOF COVER OPEN TO ALLOW THE SUNLIGHT IN. WHILE DRIVING ON THE HIGHWAY ABOUT A MILE FROM MY EXIT, I HEARD A LOUD BANG THAT STARTLED ME (SOUNDED LIKE GUNSHOT), ALL OF A SUDDEN I FELT STUFF HITTING MY HEAD, FACE, AND SHOULDERS. I LOOK UP AND SAW MY SUNROOF EXPLODED WITH SHATTERED GLASS FLYING ALL OVER MY CAR AND REALIZED GLASS IS WHAT WAS HITTING ME FACE AND BODY. LUCKILY, THE SOUND OF THE SUNROOF EXPLODING AND GLASS FLYING ALL OVER THE PLACE, I WAS ABLE TO STILL KEEP CONTROL OF MY CAR. I SLOWED DOWN TO EXIT THE HIGHWAY AND PULL INTO A PARKING SO I COULD GET OUT OF THE VEHICLE AND LOOK IT OVER. I NEVER SAW ANYTHING FLY UP AT MY CAR, OR AT MY CAR WHEN THIS HAPPENED. THERE WERE NO VEHICLES CLOSE TO ME WHEN THIS HAPPENED. AS I LOOKED OVER THE CAR, I SAW HOW BADLY THE THE SUNROOF LOOKED AND GLASS ALL OVER MY CAR SEATS. I PICKED PIECES OF SHATTERED GLASS FROM MY HAIR, SHIRT AND PANTS. I IMMEDIATELY CALLED MY INSURANCE COMPANY TO FILE A CLAIM, AND TOOK PICTURES OF THE SUNROOF. THE CAR WAS TOWED TO A STORAGE LOT UNTIL THE BODY SHOP WAS OPEN ON MONDAY. I REQUESTED FOR A LOCAL HYUNDAI DEALERSHIP TO LOOK AT IT FIRST BEFORE THE AUTO-BODY SHOP BECAUSE MY CAR IS STILL UNDER WARRANTY. A GENTLEMAN FROM DEALERSHIP'S SERVICE DEPARTMENT TOOK PICTURES OF SUNROOF AND SUBMITTED TO HYUNDAI ON 09/26 TO INVESTIGATE THE CLAIM. ON 09/28, THAT SERVICE ADVISOR FROM THE DEALERSHIP LEFT ME A VOICEMAIL THAT THE CLAIM WAS DENIED. I CALLED AND SPOKE TO THAT SERVICE ADVISOR TO OBTAIN A REASON FOR THE CLAIM BEING DENIED. HE SAID HYUNDAI'S INVESTIGATION REVEALED AN OUTSIDE INFLUENCE CAUSE THE GLASS TO BREAK, BUT I WAS PROVIDED WITH NO REPORT OR ANY OTHER EXPLANATION ON HOW THEY CAME TO THIS CONCLUSION. I SAW SOME 2012 VELOSTERS WERE RECALLED FOR SUNROOFS EXPLODING. IT'S A HUGE LIABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000383June 21, 2017
ENGINE
THE CAR AS I WOULD DESCRIBE IT STALLS RANDOMLY WHILE DRIVING UNDER 40 MPH, THE ENGINE DOESN'T SHUT OFF BUT I LOSE DRIVE POWER AND THE RPM SHOOT UP. THE DEALERSHIP HAS NOT BEEN ABLE TO REPRODUCE THE ISSUE AND NO ENGINE LIGHTS COME ON WHEN THE PROBLEM HAPPENS. I FEAR THIS WILL END UP CAUSING ME TO GET REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870552May 24, 2016
WHEELS
WHILE DRIVING AROUND 50 MPH ON A TEXAS HIGHWAY, THE TIRE SIDEWALL BLEW OUT ON THE FRONT DRIVERS SIDE WITH NO CAUSE, THE TIRES HAVE NEVER HIT A CURB, PROPERLY MAINTAINED. THIS ALMOST CAUSED AN ACCIDENT. THE VEHICLE ONLY HAS 29K MILES AND HAS ROUTINE MAINTENANCE, ORIGINAL NEXEN TIRES. THESE TIRES NEED RECALLED, THEY CAR IS IN PERFECT CONDITION ONLY 2 YEARS OLD. THE CAR NOW HAS ALL PIRELLI TIRES AS THE CAR WOULD BE A HAZARD WITH NEXEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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