Hyundai Veloster Complaints (2012)

296 consumer complaints on file.

#11530165July 3, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
The contact owns a 2012 Hyundai Veloster. The contact stated that while shifting into gear, the vehicle failed to move. Upon starting the vehicle, the vehicle was fluttering. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the repair parts were on backorder. The contact received notification of NHTSA Campaign Number: 23V132000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 83,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510020March 3, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am writing to formally file a complaint against Hyundai USA regarding the engine damage, defect caused by connecting rod bearing failure that I am experiencing with my 2012 Hyundai Veloster. Hyundai is fully aware that countless owners have experience the same issues and have sent letters detailing the problems. I have always choose a Hyundai affiliated dealership to have all my services and repairs done. It has always been more expensive, but I wanted my vehicle to be in good shape and believed that I would receive the best services through them. The problems with my vehicle started in late 2019 or early 2020 when I was driving with my family on the highway. It felt as if the car was about to fall to a sudden stop, and the speed suddenly started decreasing, and eventually the vehicle couldn’t go over 60 miles/ hour and dropping even lower. That problem created a safety hazard to me and my family since we were driving on the highway and were hundreds of miles away from our destination. After months of not being able to drive the car and having the same problems, I took the vehicle back to the dealer’s service center and had paid them to have some repairs done. However, after a few days, the same issue started again, and had to get it repaired again. The same problems persisted, and after consulting with the technicians, I was told that the dealer had contacted Hyundai and that it is a manufacturing defect and Hyundai needs to change the engine since all the many repairs that had been done but did not solve the known issues. They had reassured me that because I have always kept with regular maintains of my vehicle through the affiliated Hyundai dealers and should have no problems getting the engine replaced. The engine still has not been replaced, all the while I am still paying car insurance on the vehicle. I have bled enough money on a vehicle that I am not be able to drive. I shouldn't have to pay Hyundai close to $5,000 for their defected engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498037December 19, 2022
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
While driving on I-85 near Atlanta, GA on 12/16/2022 at approximately 5:30 pm the sunroof exploded. The sunroof cover was closed so there was not an injury due to the shattering glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497768December 16, 2022
STEERING
- The steering feels sticky and has "play" when trying to stay centered on the road. It is most notable on straight freeways at higher speeds (60 - 75 MPH). - The safety issue is driver control and risk to driver, riders and other vehicle/drivers. The steering needs constant attention and adjustment. - The dealer confirmed its existing the first time and Hyundai eventually repaired it in 2019. The issue returned in 2021 and 2022 and the dealer confirmed it again on December 13, 2022, but Hyundai warranty declined to repair. - No other action has been initiated to review the issue with my call. A simple google search and visiting Hyundai owner forum websites show that many drivers/owners experience similar issues and do not know that it's a much larger issue or potential flaw in the steering design. - I'm not aware of any car computer codes associated with the issue. The car has been documented with Chico Hyundai multiple times, so they would have that information. - FYI, this is the second occurrence, Hyundai eventually agreed to replace the steering column in 2019 after multiple visits to dealer and elevating my concern. I understand Hyundai eventually issued a service bulletin for a fix for other Hyundai owners with similar complaints. Unfortunately, after the steering column was replaced, the issue has returned. Efforts to get Hyundai to repair the re-occurring issue have failed. -While I can simply sell the car to an un-suspecting party, it seems wrong not to try to bring up the issue to you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497645December 15, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:GLASS, SIDE/REAR
There is an issue with this vehicle's panoramic sunroof and lift-gate windows spontaneously exploding while traveling. These incidents occur within 3 weeks of each other. The first incident occurred on Nov 28th with my liftgate glass shattering on its own while traveling with my dog on the interstate. I was maintaining a speed of 70 mph and just made a lane change. It was just an unexpected loud crunch sound, and while checking the rearview mirror; I noticed my window was shattered. I pulled over to check my vehicle, and no point of contact would have indicated something smashed into it. I had to safely leave the interstate to return home with this unstable glass that was falling apart into my vehicle. There was absolutely nothing that cause that glass to shatter, it just exploded on its own. The second incident occurred on Dec 15th with me once again traveling on the interstate with my pet after making a lane change my sunroof just exploded and glass shards just start pouring into my vehicle on top of me and my pet. Again, nothing fell onto my vehicle. the sunroof just exploded. I had to exit the interstate and drive all the way home with glass EVERYWHERE. I had glass in my hair, on my face, and falling inside of my clothes, and I had to sit on the glass shards piled up in my seat. When I returned home, I had tiny microabrasion scratches over my exposed skin. The panel that holds up the glass came off and fell when I just exited the car. I will be contacting my vehicle manufacturer to find out why the heck this happened and hopefully something will be done about this. Luckily, I was not shaken up enough to lose control of my vehicle when these incidents occur. I'm now afraid to drive my vehicle. After all, I only have the bottom half of my sunroof left and I'm worried this will happen again, and that glass is the only one left protecting the interior of my car from the elements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497049December 12, 2022
ENGINE
I got a routine oil change at an old change place and then needed another one 2 1/2 weeks later. The employees at the shop informed me that my vehicle was burning through the oil extremely fast and that the oil dipstick was bare when they checked the oil level. They checked for leaks and found none. The very next day I started hearing a clicking noise coming from the engine and the check engine light was on. I took the vehicle to Autozone in order to run diagnostics on the vehicle to find the problem. The employee there said it was the knock sensor informing us that something is wrong with the engine. I then took the vehicle to a mechanic to see if the problem could be alleviated. The mechanic informed me that there was nothing he could do because of the manufacturing defects of this specific engine. He informed me of a number of filed complaints about this specific engine and it having the same exact problems. The mechanic also informed me that I should immediately stop driving the vehicle because the engine knocking and there is an extremely high risk of it blowing up. I had no idea this engine would do that and have been taking care of the vehicle through routine maintenance since I purchased the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491391October 28, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
On 08/17/2022, we had to have the car towed to the dealer for a very concerning issue. My son was driving down a major highway (middle lane) and as he attempted to accelerate, the car was not responding. It was like the car went into neutral and the rpms went up, but there was absolutely no acceleration. It was scary as he had traffic all around him and needed to get over to the breakdown lane. He finally got over and the car would not move forward or reverse. The check engine light also came on, so we had the car towed once again to the dealer. Once there, they looked it over and said it needed a new MAP SENSOR. They also stated that they thought the problem was with the DCT CONTROL MODULE. They said that they needed to do a RETEST of the DCT CONTROL MODULE and followed through with that. When I went to pick up the vehicle, I was told that the car was working properly, but they couldn’t be sure that it wouldn’t happen again. If the same thing happened again then they would need to replace the DCT CONTROL MODULE. After paying $800 to have my car fixed, I didn’t feel very hopeful. It makes you pretty anxious to drive a car that just loses power out of nowhere. Under normal conditions, losing acceleration on a major highway could severely affect the driver’s ability to control the vehicle and maintain a safe speed in traffic. This could cause a major accident. Here we go again. On 09/23/2022, my son was driving down the highway when he suddenly lost power again. The same scenario played out once again, only this time he didn’t have much room to pull over. He was forced to pull over in an accident-prone area of 77 South with a cement barrier next to him. Soon, he saw police lights behind him. The police officer was very concerned with getting the car towed quickly and showed my son the skid marks on the pavement from a previous accident. Now the dealer is saying its the transmission and transmission control module. This car is very unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490275October 21, 2022
SUSPENSION, POWER TRAIN
The subframe/suspension has completely rotten away
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488809October 11, 2022
STEERING
Same issue as numerous other Hyundai Veloster owners: steering coupler causing excessive movement in the steering column and making a clicking sound when turning the wheel. Hyundai has done a recall on this part for Elantra and Sonata models, but not the Veloster. The issue has been confirmed by an independent service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482689September 2, 2022
ENGINE
The contact owns a 2012 Hyundai Veloster. The contact stated he noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer and a software update was performed and a piston test was performed and no failure was found. The contact stated on another occasion he heard an abnormal sawing sound coming from the vehicle. The manufacturer was not contacted. The failure mileage was 180,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473658July 13, 2022
EQUIPMENT
The contact owns a 2012 Hyundai Veloster. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was diagnosed at a local mechanic with an evaporative emission system leak. The vehicle was not repaired. The manufacturer was not notified. The contact related the failure to NHTSA Campaign Number: 20V393000 (Equipment). The approximate failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471345June 28, 2022
UNKNOWN OR OTHER
Car stalls out while driving. It happens randomly while on highways, going up or downhill, & while making turns. No warning light or sensors go off. It just shuts off and it is extremely dangerous. I’ve taken it to a Hyundai dealership on three different occasions. The first time they claimed it was due to carbon build up in the throttle body. So they cleaned it out and said it should be fine. I took it back two times after that for the same issue and was told because they can’t duplicate the problem there is nothing they can do. I have almost been in 3 accidents because of this. I have also discovered this is 1 of the too 3 problems that have been reported by hyundai veloster owners. Most people have been given no solution! That is totally unacceptable as this issue is to hazardous to ignore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470571June 23, 2022
STEERING
The power steering coupler, a star shaped part in the steering wheel has deteriorated causing a discernible click in the steering. At times this made steering difficult. The EXACT same part has been given extended warranty status on other Hyundai models but not the Veloster. I had to pay to have this obvious safety defect repaired today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468096June 7, 2022
UNKNOWN OR OTHER
Air conditioning connecter/wire I burnt/burning making me feel uneasy and have a fear of vehicle catching on fire There were no warning lights or messages that notified. Found out by smell of burning plastic Hyundai dealership inspected but did not think it was a huge issue and notified me to just keep caution of burning smell (?)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467611June 5, 2022
STEERING
Steering Coupling defect. Banging and clicking when using steering wheel. The Elantra and sonata coupling was recalled but Hyundai refuses to acknowledge that the same safety issues exists with the Veloster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465129May 18, 2022
STEERING
Steering coupler failure. Excessive play and loud clunking in steering column. Symptoms have increased over time. Vehicle has 64950 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462194April 26, 2022
WHEELS
The plating on the wheels is coming off causing a safty hazzard.The dealer will not do anything about it.Wheel could break apart causing a accident.Wheels are available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454891March 2, 2022
UNKNOWN OR OTHER
Daughter almost was hit because car slipped out of drive while she was on the highway. Car is giving codes for crankshaft position sensor. I looked on YouTube and this problem seems very common. Why is car not going into gear because of these codes? Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452326February 16, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The electrical system was faulty since day one. When a turn signal is on and you turn the steering wheel that direction the light will turn off. This is SO DANGEROUS. The speed is also very iffy every time you break
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445835January 2, 2022
ELECTRICAL SYSTEM, ENGINE
I had a recall done on my car, and driving 10 mins from the shop it lost power. I called the shop they had me pull over and try shutting off the car and starting it back up which didn't work so i was told to drive back if i can make it , it took 25 mins with the throttle going up and down. They had it for about a hour or two and said it was the oil being low 2 qts. But, they put 3qts in, they got it working and 2 weeks later it did the same thing, I called and took it back they said it was the spark plugs and I had to pay for that. I explain to them I had no problems until the recall was done and they say the recall was good. So now we 2 months out and the thing which the recall was for is completely broken (Throttle /ECM). I was on Christmas vacation when it went into protection mode and I couldn't drive it. It showed no codes until I had mechanic come change out the throttle Body but it still doesn't work because these codes P0222 and P0123, which is the throttle position pedal. I had to tow the car back because that's not a regular carried part for auto parts stores. What's the next steps on getting this fixed because Hyundai refuse to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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