Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11195567April 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 30 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE STARTED TO OVERHEAT AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO DUBLIN HYUNDAI (LOCATED AT 6015 SCARLETT CT, DUBLIN, CA 94568, (925) 803-7700) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. HOWEVER, THE COOLING FAN WAS REPLACED. THE CONTACT STATED THAT THE COOLING FAN WAS INOPERABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11195502April 10, 2019
ENGINE, POWER TRAIN
LAG UPON ACCELERATION. MULTIPLE CYLINDER MISFIRES. ALL REPLACED AND CONTINUE TO MISFIRE. TO MUCH OIL BEING EXPELLED THROUGH EXHAUST, REGULAR OIL CHANGE RECORDS AND DRIVE EFFICIENCY. POTENTIALLY RUINING TURBO AS WELL AS MOTOR. DEPLETING MPG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195525April 10, 2019
ENGINE
MILEAGE 114,000. A LOUD GRINDING AND "WHISTLE" NOISE BEGAN SUDDENLY WHILE DRIVING IN STOP/GO TRAFFIC. THE CAR ALSO STARTED SMOKING AND GENERATING A VERY PUNGENT SMELL. THE NOISE HAS GOTTEN WORSE. TURBO FAILURE, $2000.00 REPAIR. HYUNDAI CAN SIMPLY SAY I DIDN'T MAINTAIN APPROPRIATE OIL CHANGE RECORDS AND DENY ANY WARRANTY REPAIRS. RESEARCHING THE ISSUE REVEALED THE TURBO FAILING AS A VERY COMMON ISSUE WITH THE 2013 VELOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194986April 9, 2019
ENGINE
57,XXX MILES. WAS DRIVING ON HIGHWAY APPROXIMATELY 70MPH, ALL OF A SUDDEN ENGINE LOST POWER AND CHECK LIGHT ENGINE CAME ON. IMMEDIATELY PULLED OVER AND LISTENED TO CAR. LOUD ENGINE KNOCKING NOISE. NOT SURE EXACTLY WHAT IS WRONG BUT CALLING DEALERSHIP. TOOK TO LOCAL MECHANIC WHO SAID THEY WILL HAVE TO TEAR DOWN ENGINE TO SPECIFICALLY IDENTIFY PROBLEM. SOUNDS LIKE A COMMON PROBLEM, AND NOW WITH THE RECALL, SOUNDS EVEN MORE LIKE A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193599April 3, 2019
ENGINE
HARD TO START, CONCERNED ABOUT ENGINE DAMAGE CHECK ENGINE LIGHT ILLUMINATED WITH CODE THAT GIVES FALSE INDICATION BECAUSE I HAVE REPLACED THE ALLEGED COMPONENT MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193607April 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE VEHICLE SHOOK VIOLENTLY. ADDITIONALLY, OIL AND SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO COLUMBIA HYUNDAI (10981 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 878-1980) WHERE IT WAS DIAGNOSED THAT THE CONNECTING ROD BLOCK WAS DAMAGED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15648836. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 64,802.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193454April 2, 2019
VEHICLE SPEED CONTROL, STEERING
THIS HAS ACTUALLY HAPPENED MULTIPLE TIMES, EACH TIME WHEN TURNING.THE FIRST TIME WAS TURNING LEFT OUT OF A PARKING LOT, MY CAR REFUSED TO ACCELERATE, I HAD TO PUT IT INTO NEUTRAL AND THEN BACK INTO DRIVE, IT FINALLY STARTED DRIVING. THE SECOND TIME, WAS DRIVING AND TURNED LEFT INTO AN INTERSECTION AND IT JUST STOPPED. I HAD TO TURN IT OFF AND THEN ON AGAIN BEFORE IT WOULD MOVE. I AM LUCKY NO ONE WAS BEHIND ME. THE 3RD TIME I WAS NOT ALONE IN THE CAR AND AGAIN I TURNED LEFT INTO AN INTERSECTION AND IT JUST STOPPED. EMERGENCY BLINKERS ON AND AGAIN, I HAD TO TURN OFF THE CAR AND TURN IT ON AGAIN FOR IT IT MOVE. THE MOST RECENT WAS THIS MORNING WHEN I TURNED RIGHT AND LIKE BEFORE, IT JUST WOULDN'T MOVE. I HAD TO TURN EMERGENCY BLINKERS ON, AND TURN OFF AND TURN ON CAR AGAIN. LIVING IN A BUSY CITY WITH PEOPLE THAT ARE NOT PAYING ATTENTION ALL THE TIME, THIS IS REALLY STARTING TO BE WORRISOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192744March 31, 2019
STEERING
STEERING COLUMN "CLUNKS" WHEN TURNING. THIS APPEARS TO BE A KNOWN PROBLEM WITH HYUNDAI MODELS AND IS A RESULT OF A COUPLER? ELANTRA MODELS ARE COVERED UNDER WARRANTY WHY NOT VELOSTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192809March 31, 2019
SERVICE BRAKES, WHEELS
REAR LEFT CALIPER STICKING WHEN IN REVERSE. BACK LEFT TIRE DRAGS. DRIVING FORWARD IS FINE, NO ISSUES. START IN MARCH THIS YEAR (2019). NOT SURE WHY THIS ISN'T PART OF THE RECALL, AS I'VE READ SEVERAL OTHER COMPLAINTS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191792March 27, 2019
ENGINE
ENGINE BLOWN AT 125000, IN MOTION WHILE ACCELERATING UPHILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190147March 20, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I PURCHASED MY 2013 HYUNDAI VELOSTER IN FALL OF 2015 AS SECOND OWNER FROM WORLD HYUNDAI IN MATTESON, IL. IT HAD ROUGHLY 32,000 ON THE ODOMETER. AFTER TWO DECENT YEARS OF RELATIVELY TROUBLE FREE OWNERSHIP THE "ELECTRICAL GREMLINS" ATTACKED THE TRUNK RELEASE, THEN THE REVERSE CAMERA, THEN THE CLIMATE CONTROL KNOB. I WAS RELUCTANT TO TAKE THE CAR IN AGAIN BECAUSE I HAD SPENT MORE MONEY ON DIAGNOSTIC CHARGES THAN I HAD ON ITEMS THAT WERE COVERED. I LIKED THE VEHICLE AND METICULOUSLY MAINTAINED IT TO SPEC AS WELL. ON ONE OF THE COLDEST DAYS IN WINTER OF 2019, I WENT OUT TO START UP MY VELOSTER AND WAS TERRIFIED BY A LOUD METAL TICKING FOLLOWED BY RATTLING IN THE MOTOR. I IMMEDIATELY SHUT DOWN THE CAR. I WAITED A BIT THEN TRIED TO START IT AGAIN. IT WAS VERY BAD. I TOOK THE CAR TO THE CLOSEST HYUNDAI DEALERSHIP IN WHICH I DESCRIBED ALL THE ISSUES WITH THE CAR. AT THIS POINT THE VEHICLE HAS ROUGHLY 92000 MILES ON THE ODOMETER AND OF COURSE THE TELL ME THERE IS NOTHING THEY CAN DO BUT, REPLACE THE MOTOR FOR AROUND $4500 , SELL ME A NEW ONE, OR BUY IT IN TRADE. ONCE AGAIN I PAID OVER $430 IN DIAGNOSTIC FEES WITH NO COVERAGE OR HELP. LOOKED AROUND ON LINE AND FOUND THAT THESE VEHICLES HAS HAD ALL OF THE ABOVE ISSUES AND NO CLEAR SOLUTIONS TO ANY. I'VE ALSO NOTICED THAT ALL OF THE ISSUES I HAVE HAD WITH MY VEHICLE MANY OTHERS HAVE POSTED ON YOUTUBE, GOOGLE ETC., BUT NOT MANY HAVE FILED OFFICIAL COMPLAINT. COME ON PEOPLE! GET ON BOARD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183361March 1, 2019
UNKNOWN OR OTHER
PANORAMIC GLASS IMPLOSION - WHILE DRIVING 70 PMH DOWN THE FREEWAY, THE CLOSED GLASS ROOF SECTION IMPLODED SENDING SHARDS OF SHATTERED GLASS THOUGHT OUT THE PASEENGER COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183318February 28, 2019
ENGINE
STOPPED AT A RED LIGHT WAITING FOR GREEN. WHEN GREEN WAS UP, I STARTED TO TRAVEL DOWN THE NEXT ROAD AND THERE WAS A HUGE BANGING NOISE AND MY CHECK ENGINE LIGHT WAS ON AND THE CAR ENGINE STOPPED. THERE WAS SMOKE COMING FROM THE HOOD AND PIECES OF METAL BANGING FROM UNDERNEATH THE CAR AND OIL SPEWING OUT FROM BEHIND ME WHILE I ROLLED TO A STOP. AFTER STOPPING, I POWERED OFF THE CAR DUE TO SMOKE STARTING IN THE HOOD, OPENED UP THE HOOD AND PUT OUT THE SMALL FIRE THAT STARTED. UPON FURTHER EXAMINATION, THERE WAS A HOLE IN THE SIDE OF MY ENGINE BLOCK. THE DRIVER BEHIND ME PULLED OVER TO HELP ME OUT AND WE RECOVERED PIECES OF METAL BEING ENGINE BLOCK, BROKEN IN HALF PISTON ROD, PISTON ROD PIPE THAT CONNECTS TO THE ENGINE ROD, AND A FEW OTHER PIECES OF METAL. I WAS LESS THAN 100 FEET AWAY FROM THE STOP WHEN I STARTED TRAVELING. AND LESS THAN 2 MILES FROM WHERE I LEFT WHEN I STARTED DRIVING. IT WAS A RESIDENTIAL STREET WITH A TOP MPH OF 40 MPH. I WASN'T EVEN GOING ABOVE 15 MPH WHEN IT BLEW. I WAS MAKING A LEFT TURN ONTO THE INTERSECTING STREET WHEN IT BROKE LOOSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11176428February 12, 2019
ENGINE
AFTER COMING FROM WORK I NOTICED THAT MY CAR WAS SHAKING AND WHEN I ACCELERATED IT FELT LIKE IT WAS STRUGGLING. NEXT MORNING I TURN ON THE CAR AND IT DOES THE SAME. WHILE THE CAR REMAINS ON I OPEN THE HOOD AND I REMOVE THE ENGINE COVER. I NOTICE THAT THE WIRING IN THE ENGINE HARNESS IS PARTIALLY DESTROYED AND SPARKING. SOME PARTS START TO IGNITE AND I QUICKLY TURN OFF THE CAR AND PUT OUT THE SMALL LITTLE FLAMES. IF I HADN'T NOTICED I WOULD OF CAUGHT ON FIRE. MY 2013 HYUNDAI VELOSTER ONLY HAS 30,000 MILES. THIS IS CRAZY. I WENT TO THE DEALERSHIP AND THEY TOLD ME THAT MY PICTURES LOOK LIKE THE HYUNDAI SANTA FE'S ENGINE CAR FIRES!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11172242January 26, 2019
ENGINE
ON DECEMBER 18 2018, I BROUGHT MY CAR TO THE ALLEN TURNER HYUNDAI IN PENSACOLA, FL. FOR AN OIL CHANGE AND A CHECK ENGINE LIGHT ISSUE. IT IS NOW JANUARY 26 2019. DURING THE TIME THEY HAVE HAD THE CAR, THEY FIRST DIAGNOSED A BLOWN HEAD GASKET. AFTER REPAIRING THAT, THEY DETERMINED THAT THE ENGINE HAD A CRACKED BLOCK. THE CAR HAS LESS THAN 58,00 MILES ON IT. DOING RESEARCH, I'VE DISCOVERED THAT THIS ENGINE IS PRONE TO CATASTROPHIC ENGINE FAILURES THAT HYUNDAI REFUSES TO ACKNOWLEDGE. I EVEN CALLED AND E MAILED HYUNDAI USA FOR HELP, TO NO AVAIL. THE MANUFACTURER WARRANTEE TIMED OUT, BUT I PURCHASED AN AFTER MARKET WARRANTEE FROM ROUT 66 IN ARKANSAS.. UNFORTUNATELY, DUE TO THE REPORTING OF ISSUE TO THE WARRANTEE COMPANY BY ALLEN TURNER HYUNDAI, THE WARRANTEE COMPANY WILL NOT COVER THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171679January 23, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TRUNK LATCH HAD BEEN FAILING INTERMITTENTLY. I STOPPED AT A DEALERSHIP WHO OPENED THE DRIVER'S DOOR, AND BEGAN LOCKING AND UNLOCKING THE ELECTRIC DOOR LOCKS. THIS SOLVED THE PROBLEM AT THE TIME. I ASKED HOW PLAYING WITH THE LOCKS WOULD FIX THE TRUNK ISSUE. THE QUESTION WAS NOT ANSWERED. THIS SOLVED THE PROBLEM FOR A COUPLE OF YEARS. HOWEVER, THE TRUNK LATCH FINALLY FAILED PERMANENTLY. I COULD NOT OPEN THE TRUNK VIA THE EMERGENCY LATCH FROM THE IN SIDE. I WAS TOLD BY THE DEALERSHIP THAT THE ISSUE WAS AN ELECTRICAL ISSUE. HENCE, THE DOOR LOCK REMIDEY. MULTIPLE VELOSTER OWNERS HAVE REPORTED THE SAME WITH SOME YEARS BEING RECALLED. THE 2013 HAS NOT BEEN RECALLED AND THE DEALERSHIP QUOTED 400.00 TO REPAIR THIS DEFECT. I BOUGHT THE CAR NEW AND IT NOW HAS 50,000 MILES. I HAVE HAD MULTIPLE SAFETY ISSUES WITH THIS VEHICLE THAT HAVE BEEN RESOLVED BUT FYI-ISSUE WITH ABS KICKING IN DURING EVERY SINGLE BRAKE, EVEN IF AT A RED LIGHT. I BROUGHT THE CAR TO THE DEALERSHIP MULTIPLE TIMES FOR THIS ISSUE AND WAS TOLD IT WAS NORMAL. I WENT TO ANOTHER DEALERSHIP AND TEST-DROVE ANOTHER 2013 HYUNDAI VELOSTER. THE ABS ONLY KICKED IN WHEN APPROPRIATE NOT WITH EVERY SINGLE BREAK. WHILE PURCHASING TIRES AFTER A 3RD BLOWOUT ( 30, 000 MILES) THE TIRE COMPANY NOTICED SOMETHING WRONG WITH THE SENSORS TO THE ABS. THIS WAS RESOLVED BY THE TIRE COMPANY. IT'S CONCERNING THAT HUYNDAI WOULD NOT ACKNOWLEDGE THE ABS ISSUE. IN FACT, THEY DON'T ACKNOWLEDGE ANYTHING-- MY GPS NEVER WORKED CORRECTLY WHICH WAS REPORTED TO HYUNDAI AT LEAST 10 TIMES OVER A THREE-YEAR PERIOD. I FINALLY MADE A VIDEO OF THE MALFUNCTION- AS SOON AS I SUBMITTED THE VIDEO THE GPS WAS REPLACED IMMEDIATELY. PROBLEM BEING THE NEW GPS WAS THE SAME MODEL AS THE FIRST AND DOES NOT WORK EITHER. I NOW HAVE A VEHICLE WITHOUT A GPS AND WITHOUT A TRUNK THAT OPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171352January 22, 2019
ENGINE, POWER TRAIN
WITH NO WARNING, AT LOW SPEED, HAVING TRAVELLED ONLY A QUARTER OF A MILE FROMTHE PREVIOUS LOCATION WHERE IT HAD BEEN PARKED FOR A COUPLE OF HOURS, THE ENGINE LOCKED UP IN THE MIDDLE OF A BUSY HIGHWAY, THROWING A ROD AND MULTIPLE CHUNKS OF METAL, AND POURING OIL ONTO THE HIGHWAY. THIS VEHICLE HAD BEEN WELL-MAINTAINED, AND HAD LOW MILEAGE FOR ITS AGE. IF THIS HAD HAPPENED AFTER THE MOTOR REALLY HAD A CHANCE TO HEAT UP, THERE COULD HAVE ALSO BEEN A FIRE. DEBRIS FROM ALL OF THE PARTS FLYING OUT FROM UNDERNEATH THE CAR COULD HAVE ALSO CAUSED INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170939January 19, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
MY WIFE HAS A 2013 HYUNDAI VELOSTER TURBO AND THE HVAC SYSTEM HAS STOPPED FUNCTIONING. AFTER INVESTIGATING THE MATTER I DISCOVERED A MANUFACTURER DEFECT WITH THE VEHICLE. THE POWER WIRE LEADING TO THE CLIMATE CONTROL MODULE OVERHEATED AND MELTED THE PLASTIC CONNECTOR AND DESTROYED THE CLIMATE CONTROL MODULE. THIS COULD HAVE STARTED A FIRE. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI CUSTOMER CARE IMMEDIATELY TO NOTIFY THEM OF THE ISSUE AND SO THAT THEY WOULD COVER THE REPAIR COSTS FULLY. I ALSO INFORMED THEM OF TWO OTHER ISSUES, ONE, THE STEERING WHEEL CONTROLS ARE MALFUNCTIONING AND TWO, ONE OF THE LED LIGHTS IN THE PASSENGER TAIL LIGHT IS OUT. I RECEIVED A CASE NUMBER FROM THEM, #15272744. I MADE AN APPOINTMENT AT LANCASTER HYUNDAI LOCATED ON MAIN STREET IN EAST PETERSBURG PA AND DROPPED THE CAR OFF. I ALSO INFORMED THEM OF ALL THE ISSUES AND MY FINDINGS (THIS WAS YESTERDAY 1/18/19). THIS MORNING (1/19/19) I RECEIVED A CALL BACK FROM SERVICE ADVISOR DAVID COREY WHO LEFT ME A VOICEMAIL STATING THAT HYUNDAI HAS DECLINED TO COVER THE REPAIRS AND TELLING ME TO COME PICK UP THE CAR. SINCE THEN I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI CUSTOMER CARE TO NO AVAIL. THIS ISSUE WITH THE CLIMATE CONTROL MODULE IS WELL DOCUMENTED ONLINE AND THERE HAS EVEN BEEN A RECALL FOR IT ISSUED BY HYUNDAI BUT FOR SOME REASON MY WIFE'S VEHICLE IS NOT INCLUDED IN THE RECALL. I HAVE UPLOADED PHOTOS OF THE DAMAGED CONNECTOR AND WIRING HARNESS AS WELL AS A PHOTO FROM ANOTHER HYUNDAI VELOSTER OWNER WHICH SHOWS THE RECALL FOR THE CLIMATE CONTROL MODULE. I AM THANKFUL TO GOD THAT THE VEHICLE DID NOT CATCH FIRE SINCE MY WIFE AND TWO YEAR OLD SON TRAVEL IN IT EVERY DAY. I JUST WANT HYUNDAI TO DO THE RIGHT THING AND COVER THE COSTS TO REPAIR THIS FACTORY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166259January 10, 2019
STEERING
THE RUBBER STEERING BUSHING FAILED, SAME PART THAT HAS A RECALL ON SONATA AND ELANTRA HYUNDAI MODELS. THE PART FAILED WHILE DRIVING ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161109December 13, 2018
ENGINE, FUEL/PROPULSION SYSTEM
EXPERIENCED ROUGH DRIVING AND ENGINE RATTLING WHILE DRIVING ABOVE 40 MILES. ENGINE MISFIRING CYLINDER COIL NUMBER 4 FAILED ON 07/19/2018 AND 5 MONTHS LATER CYLINDER COIL # 3 FAILED. DEALER REPLACED BOTH AT NO COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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