Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11311066February 24, 2020
ENGINE, ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 55-65 MPH THE VEHICLE BACKFIRED AND STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THERE WAS SMOKE DETECTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HENDERSON HYUNDAI (460 N BOULDER HWY, HENDERSON, NV 89015 (702) 800-6127) BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER SEVERAL TIMES FOR ABNORMAL KNOCKING NOISE IN THE ENGINE. THE CONTACT STATED THAT HE WAS NOT INFORMED OF HIS VIN BEING INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). THE MANUFACTURER WAS CONTACTED BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11310084February 19, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
BASE OF THE AFFECTED PANORAMIC ROOF, WATER FILTRATION INTO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309807February 18, 2020
STEERING
2013 HYUNDAI VELOSTER WITH 40,000 MILES. I AM THE ORIGINAL OWNER. I BOUGHT THE CAR IN APRIL 2013 AND JUST NOTICED THIS PROBLEM IN JANUARY 2020. THE STEERING WHEEL FEELS LIKE IT HAS A FLAT SPOT AND STICKS WHEN I TURN THE WHEEL TO THE LEFT OR RIGHT. THIS HAPPENS REGARDLESS OF BEING STATIONARY OR DRIVING. THE STICKING ONLY HAPPENS WHEN I INITIALLY TURN THE WHEEL. AND, WHEN I REVERSE THE WHEEL TO DRIVE STRAIGHT - IT HAS THAT MOMENTARY FLAT SPOT FEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308639February 11, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ENGINE CYLINDER MISFIRES . EVEN AFTER CHANGING SPARK PLUGS AND COIL PACKS. ESPECIALLY WHEN ECO MODE IS OFF(IN MONTION, ACCELERATING) .WHEN TRACTION CONTROL CUTS POWER SEEMS TO ALSO ATTRIBUTE TO MISFIRING AND WHICH HAS LEAD TO UNSETTLING IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306691February 3, 2020
ENGINE
TL* THE CONTACT SON OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED WHILE DRIVING 65 MPH, WHEN A BY STANDER DRIVER ON THE PASSENGER SIDE INFORMED HIS VEHICLE WAS ON FIRE. THE CONTACT STATED MULTIPLE WARNING LIGHT WERE ILLUMINATED. THE CONTACT STATED HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND CALLED 911. THE CONTACT STATED THE POLICE SHOWED UP CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE BUT DID NOT FILE ANY REPORTS. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO LOCAL DEALER DENNIS AUTOMOTIVE LOCATED AT 2900 MORSE ROAD, COLUMBUS, OH 43231, WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR BEEN REPAIRED AS OF YET. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 73,000. *LN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11302927January 29, 2020
STEERING
CONTINUAL PLAY AND CLUNKING NOISE IN STEERING WHEEL WHEN TURNING. COUPLER DAMAGED IN STEERING MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301405January 23, 2020
ENGINE
I HAVE A 2013, HYUNDAI VELOSTER. I WAS DRIVING APPROXIMATELY 65 MPH WHEN A LOUD BANGING NOISE STARTED AND THE CAR STARTED TO TURN OFF WITH ENGINE LIGHT FLASHING. I COULD HEAR SOMETHING BANGING AROUND INSIDE THE FRONT OF THE CAR AND THEN THE BLACK SMOKE STARTED UNDER THE HOOD/EXHAUST SYSTEM. I WAS ABLE TO PULL CAR OFF OF ROAD AND HAVE IT TOWED TO HYUNDAI WORLDCAR IN LIVE OAK TX. THEY WANT TO CHARGE ME $5000 FOR A USED ENGINE AND THAT QUOTE INCLUDES THE LABOR COST. HYUNDAI ALSO CONTACTED AND I REPORTED INCIDENT (DEALERSHIP DID NOT CONTACT HYUNDAI TO REPORT) WITH CASE # 16766796. MY CAR HAD APPROXIMATELY 126,000 MILES ON IT AND HAD NO INDICATIONS OF ANYTHING WRONG. IT WAS A TERRIFYING SITUATION AND SO UNEXPECTED, PLUS I HAD ALSO JUST MADE MY LAST CAR PAYMENT, SO NOW I OWN A CAR WITH NO WORKING ENGINE AND I AM BEING MADE TO PAY FOR IT EVEN THOUGH WORLDCAR ADVERTISES A LIFETIME POWERTRAIN WARRANTY, I AM THE ONLY OWNER FOR THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11299031January 13, 2020
ENGINE
WHILE DRIVING THE CAR ON THE HIGHWAY ENGINE SUDDENLY DIED. OIL LIGHT FLICKERED ON AND ENGINE MADE LOUD KNOCKING NOISES. TOWED CAR HOME. ENGINE MAKES KNOCKING NOISE UPON ACCELERATION AND OIL LIGHT FLICKERS ON. TOWED TO TWO DIFFERENT SHOPS WAS TOLD THERE WAS BOTTOM ENGINE DAMAGE. ENGINE WILL NEED TO BE REPLACED. QUOTED $5000. MILEAGE 122,000. OIL WAS FULL. IT IS NOT ONLY THE TURBO ENGINES HAVING THIS PROBLEM. CLEARLY THIS ISSUE NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290748December 22, 2019
STRUCTURE:BODY
THE REAR PANORAMIC ROOF SECTION SHATTERED WITHOUT WARNING WHEN WE CLOSED THE TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288316December 11, 2019
ENGINE
2013 HYUNDAI HAD A CHECK ENGINE LIGHT POP ON SO WE TOOK OUR VEHICLE TO HYUNDAI DEALER IN DOUGLAS COUNTY GEORGIA. WE WERE ASKED SOME ROUND ABOUT QUESTIONS THAT MADE US SEEM SUSPICIOUS OF A PRE DIAGNOSIS FOR THE CAR. ONCE SITTING FOR 3 PLUS HOURS WE WERE TOLD IT WAS A CATALYST ISSUE .WE HAD THE CATALYTIC CONVERTER CHANGES JUST LAST FRIDAY. ITS WEDNESDAY AND THE CHECK ENGINE LIGHT IS ON AGAIN WITH ADDITIONAL SOUNDS COMING FROM THE ENGINE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288420December 11, 2019
ELECTRICAL SYSTEM
WHILE DRIVING IN THE HIGHWAY I HAD A BURN WIRE SMELL WHEN MY AIR CONDITIONER WAS SET AT BLOWER SPEED 4 AND IT STOP WORKING AT THAT SETTING. I WAS DOING DOME RESEARCH AND FOUND THE CONTROLLER HAS A TENDENCY TO GET BURN INDIDE DUE TO BE UNABLE TO HOLD THE BLOWER ELECTRICAL LOAD. I THINK THIS CAN TURN INTO A FIRE HAZARD. FOUND INFO IN FORUMS, YOUTUBE VIDEOS ETC. LOT OF PEOPLE IS DEALING WITH THIS TO THE POINT THEY REPLACE THE PART WITH AN ORIGINAL ONE AND THE NEW ONE GETS BURN AGAIN. THE CONTROLLER PN: 97250-2V010-BPD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287806December 8, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE KNOB ON TO THE AC AND HEAT IN THE VEHICLE BURNED OUT AND DOESNT WORK. ACCORDING TO MAIN WEBSITES, THIS ISSUE HAPPENS ALOT AND CONTINUES TO BE AN ISSUE FOR MANY EVEN AFTER IT'S BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280371November 15, 2019
ENGINE
I PURCHASED THE CAR ON MARCH 29, 2019 WITH 74,999 MILES ON IT. I DROVE IT FOR APPROXIMATELY 4,100 MILES AND HAD IT SERVICED WITH SYNTHETIC OIL AT THE DEALERSHIP I PURCHASED THE VEHICLE. MY NEXT SERVICE DATE WAS SET FOR 85,500 MILES. APPROACHING MY NEXT SERVICE DATE, I HEARD A KNOCKING SOUND COMING FROM MY ENGINE AND EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING. I WAS DRIVING ON A STRAIGHT ON A SUBURBAN ROAD, AND HAD TO PULL OFF IMMEDIATELY. IF I HAD BEEN GOING FASTER, OR HAD NOT HAD A SPOT TO PULL OVER IT WOULD HAVE BEEN A WORSE SITUATION. THE CAR HAD 85,570 MILES ON IT AT THE TIME OF THE INCIDENT. I THEN TOOK IT DIRECTLY TO THE CLOSEST CERTIFIED HYUNDAI DEALER WHERE I FOUND RECALL 182 WAS OPEN ON MY VEHICLE. THIS RECALL DESCRIBES POTENTIAL PRE-IGNITION THAT CAN LEAD TO EXCESSIVE CYLINDER PRESSURE IN THESE ENGINES. WHEN THE SERVICE DEPARTMENT DIAGNOSED MY VEHICLE, THEY SAID THERE WAS SEVER LOWER ENGINE BEARING DAMAGE LEADING TO ENGINE FAILURE AND THAT IT NEEDED TO BE REPLACED. SINCE THERE WAS AN OPEN RECALL ON MY ENGINE, I ASSUMED THIS WOULD BE DONE BY THE MANUFACTURER, BUT THEY CLAIMED THAT THE DAMAGE WAS NOT DUE TO THE RECALL. EVERY DOCUMENT I SAW DESCRIBING SAFETY RECALL 182 DESCRIBES IT CAUSING PRE-IGNITION AND EXCESSIVE CYLINDER PRESSURE. FROM WHAT I KNOW ABOUT ENGINES AND HAVE RESEARCHED FROM OTHERS, EXCESSIVE CYLINDER PRESSURE CAUSES SHOCK WAVES THAT ARE SEEN TO US AS ENGINE KNOCKING. ENGINE KNOCKING IF LEFT UNCHECKED, CAN CAUSE SEVERE ENGINE DAMAGE. I DON'T SEE HOW HYUNDAI CAN MAKE A CLAIM THAT RECALL 182 IS NOT THE DIRECT CAUSE OF MY ENGINE FAILURE. THEY ACKNOWLEDGE THE POTENTIAL FOR DAMAGE IN THEIR STATEMENT. THEY ARE NOT DOING ENOUGH TO AMMEND THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279704November 12, 2019
ELECTRICAL SYSTEM
THE FAN SWITCH FOR THE HVAC QUIT WORKING, SO I TOOK THE CLIMATE CONTROL MODULE OFF TO SEE WHAT THE PROBLEM WAS AND NOTICED THE SWITCH ITSELF WAS MELTED AND BURNED, AS IF THERE WAS A FIRE AND/OR THE VOLTAGE IS TOO HIGH. THIS IS A SEVERE FIRE HAZARD AND SHOULD BE LOOKED INTO IMMEDIATELY. I AM NOT THE ONLY PERSON HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279191November 9, 2019
ENGINE
MY SON WAS DRIVING HIS CAR WHEN IT LOST ALL POWER AND ENGINE BRAKED. WE HAD IT TOWED TO HYUNDAI WHERE THEY TOLD US IT WAS THE CATALYTIC CONVERTER. A WEEK LATER THE CAR DID IT AGAIN, THIS TIME ON A BUSY ROAD AND MY SON WAS LUCKY TO HAVE BEEN ABLE TO PULL OVER AND NOT GET HIT. THIS TIME HYUNDAI SAID IT NEEDED A NEW ENGINE. HYUNDAI COVERED THE ENGINE BUT MADE ME PAY ALL THE LABOR. NOT HAPPY, BUT IF IT MAKES THE CAR SAFE AGAIN THEN I DID IT. IT TOOK 6 WEEKS TO GET THE NEW ENGINE. GOT THE CAR BACK, GREAT. 2 MI THIS GO BY AND THE CAR DID IT AGAIN. THIS TIME THE CAR STARTED BACK UP. WE DROVE THE CAR TO HYUNDAI AND THEY SAID THERE IS NO PROBLEM AND NO FIX. COULD NOT LET MY CHILD DRIVE THE CAR ANY LONGER (IF THIS HAPPENED ON A FREEWAY GOING 60 MPH HE WOULD BE KILLED). WE GOT RID OF THE CAR THE NEXT DAY. WOULD LOVE THIS TO BE AN OBVIOUS RECALL (LIKE THEIR OTHER ENGINES AND THE TURBO ENGINE IN THIS EXACT CAR). I WOULD LIKE MY $$ BACK!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278694November 7, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 70 MPH, A LOUD POPPING NOISE WAS HEARD. THE CONTACT NOTICED THAT A PISTOL FAILED AND WENT THROUGH THE ENGINE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO COASTAL HYUNDAI (915 W NEW HAVEN AVE, MELBOURNE, FL 32901) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 16332370. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270671October 24, 2019
VEHICLE SPEED CONTROL, STEERING, UNKNOWN OR OTHER
1) STEERING WHEEL REMOTE CONTROLS FOR RADIO & PHONE HAVE BEEN INTERMITTENT SINCE ORIGINAL PURCHASE; 2) AIR CONDITIONING SYSTEM DOES NOT COMPLETELY RESTRICT OUTSIDE/ENGINE WARM AIR COMING INTO CABIN WHEN NOT USING A/C, FOR INSTANCE WHEN WINDOWS DOWN; 3) CLOCK DOES NOT WORK CONSISTENTLY (IT ONLY RECENTLY JUST STARTED WORKING ALL BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270695October 24, 2019
STEERING
THE PLASTIC STEERING COUPLER HAS BROKEN AND IS CAUSING A CLUNKING NOISE IN THE STEERING COLUMN. THIS IS THE SAME PART THAT WAS RECALLED ON THE SONATA AND ELANTRA BUT IT IS NOT COVERED UNDER WARRANTY BECAUSE IT IS A VELOSTER. THE VEHICLE HAD JUST 50,000 MILES AND THE PART HAS FAILED. THE DEALER KNEW EXACTLY WHAT THE PROBLEM WAS AND SAID THIS WAS A COMMON ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269785October 20, 2019
ELECTRICAL SYSTEM, STEERING
STEERING WHEEL MAKING CLUNKING NOISES WHEN IT IS TURNED AND MESSED UP CLOCKS RING CAUSING THE VEHICLES AIRBAG LIGHT TO TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269164October 17, 2019
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 70 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY BALANCED THE FRONT DRIVER AND PASSENGER TIRES; HOWEVER, THE FAILURE CONTINUED. THE CONTACT CALLED GREENWAY HYUNDAI ORLANDO (LOCATED AT 4110 W COLONIAL DR, ORLANDO, FL 32808, (407) 578-5337) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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