Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11337919July 7, 2020
ENGINE
I WAS SITTING IN MY CAR AND ALL OF A SUDDEN MY CARS CHECK ENGINE LIGHT CAME ON AND THEN I DIED. I WAITING A COUPLE OF MINUTES AND THEN TRIED STARTING IT AGAIN BUT IT STARTED SLIGHTLY AND THEN DIED AGAIN. THIS HAS HAPPENED TO ME IN THE PASS. THE LAST TIME THIS HAPPENED MY CAR HAD TO GET A NEW ENGINE INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331441June 29, 2020
ELECTRICAL SYSTEM
THE AC/ CLIMATE CONTROL KNOB HAS PARTS IN IT THAT KEEP MELTING, RENDERING THE HEAT AND AIR CONDITIONING UNABLE TO TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329910June 21, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING, CAR TRANSMISSION DISENGAGED, EVEN THOUGH ENGINE RUNNING. INSTRUMENT TACH READ 0, INSTRUMENTS PANEL SEEMED DEAD. ABLE TO RESTART ENGINE TWICE BUT UNABLE TO MOVE. EXITED CAR AND LOCKED, WAITED 30 SECS. ABLE TO RESTART CAR AGAIN THEN DRIVE. HAS HAPPENED TWICE WITHIN 5 MILES OF HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327614June 7, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE SPEED CONTROL PANEL IS NOT WORKING AND THE HORN IS NOT WORKING EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325603May 22, 2020
STEERING
THE RUBBER STEERING COUPLER THAT CONNECTS THE ELECTRIC STEERING MOTOR TO THE STEERING COLUMN HAS FAILED. WHEN TURNING THE STEERING WHEEL THE FRONT TIRES DO NOT INITIALLY START TO TURN UNTIL YOU HEAR A METALLIC CLUCK AND THEN THE TIRES START TO TURN. THIS OCCURS WHETHER THE CAR IS STOPPED OR MOVING. ALSO, BUMPY ROADS CAUSES ERRATIC SHAKING OF THE STEERING WHEEL. THAT DID NOT START TO OCCUR UNTIL THE RUBBER STEERING COUPLER FAILED. THIS PART FAILED WHEN THE CAR HAD ONLY 55,000 MILES ON IT. THE COST TO REPAIR IT WAS AROUND $250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325298May 20, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY CAR STALLED AT A RED LIGHT. EVEN THOUGH THE ENGINE WAS RUNNING AND THERE WERE NO MECHANICAL LIGHTS ON, THE CAR WOULDN'T GO WHEN I PRESSED THE GAS. AFTER TURNING THE CAR OFF AND ON SEVERAL TIMES, IT WOULDN'T MOVE. IT HAD TO BE PUSHED OUT OF THE STREET AND AFTER 20 MINUTES OF RESTING, IT WORKED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325343May 20, 2020
STEERING
STEERING WHEEL CLICKS WHEN GOES SIDE TO SIDE. SHAKING IN STEERING WHEN SLOWING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325102May 19, 2020
ENGINE
ENGINE IS CONSUMING TOO MUCH OIL. LESS THAN 1100 MILES INTO DRIVING WITH A FRESH TANK OF OIL IT IS EMPTY. WE'VE DONE THIS NOW 3 TIMES IN THE PAST 6 MONTHS. MECHANIC SAYS IT IS NOT A GOOD SIGN AND TO BRING IT INTO HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325051May 18, 2020
ENGINE, UNKNOWN OR OTHER
THE CAR STALLS IN THE MIDDLE OF TRAFFIC. AS I COME TO A RED LIGHT, OR TRY TO ACCELERATE WHEN A LIGHT TURNS GREEN THE CAR STALLS. TAKES A FEW RESTARTS / A FEW MINUTES TO WORK AGAIN. BUT THEN HAPPENS SOON AFTER. IT HAS BEEN HAPPENING FOR A FEW DAYS NOW AND I THOUGHT IT WOULD BE A ONE OFF SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324392May 13, 2020
ELECTRICAL SYSTEM, ENGINE
THE AIR/FUEL MIXTURE IN THE ENGINE CAUSED THE OIL TO BURN THROUGH FASTER THAN IT SHOULD, INCREASED PRESSURE AND CAUSED THE CYLINDER TO DAMAGE THE ENGINE. THIS RESULTED IN ME HAVING TO REPLACE THE ENGINE. THE ELECTRICAL SYSTEM CAUSED THE VEHICLE TO IDLE ROUGH AT LOW RPM, AND EVENTUALLY STALLED AT AN INTERSECTION ON A BUSY HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324395May 13, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TO MAKE A VERY LONG STORY SHORT, I WAS DRIVING TO WORK AND MY CAR SUDDENLY EXPLODED AND OIL SPEWED OUT TOWARDS THE REAR. I HAD TO GET MY ENGINE REPLACED IN LATE 2017 DUE TO THE ENGINE THROWING A ROD. IT TOOK 3 MONTHS TO REPAIR BECAUSE THE DEALERSHIP WAS BEHIND DUE TO OTHER PEOPLE HAVING ENGINE MALFUNCTIONS. IT TOOK WEEKS TO GET A RENTAL WHICH WAS HECTIC BECAUSE ME AND MY HUSBAND BOTH WORKED AND COMMUTED WITH A 2-YEAR OLD. AFTER MY HUSBAND DROVE MY CAR OFF THE LOT, MY CAR WAS SOUNDING A LITTLE FUNNY, ALMOST LIKE A SUCKING NOSE THAT WE ENDED UP HAVING TO TAKE BACK TO THE DEALERSHIP TO HAVE THEM TELL ME THAT I NEEDED TO PAY A DIAGNOSTIC CHARGE EVEN THOUGH MY CAR WAS WELL UNDER WARRANTY LIMIT. I ENDED UP SPEAKING WITH THE MANAGER AND HE HAD THE TECHNICIAN LOOK AT IT TO ONLY BE TOLD IT WAS NOTHING ENGINE RELATED EVEN THOUGH MY ENGINE LIGHT WAS ON! A FEW MONTHS AFTER THAT, MY CAR STARTED LOSING POWER AND WAS INOPERABLE. I HAD IT TOWED TO THE SAME DEALERSHIP ONLY TO BE TOLD THAT I NEEDED ANOTHER ENGINE REPLACEMENT! THE DEALERSHIP TOLD ME THAT I WOULD BE RESPONSIBLE TO PAY SINCE THEY ALREADY TOOK CARE OF IT THE FIRST TIME. THE COST TO REPAIR WOULD HAVE BEEN OVER WHAT THE VALUE OF MY CAR IS. ME AND MY HUSBAND HAD TO LEAVE MY CAR AT THE DEALERSHIP SINCE IT WAS NOT DRIVE-ABLE AND THEY ENDED UP SELLING THE VEHICLE AT AUCTION FOR $1700 IN FEBRUARY 2019. I RECENTLY JUST FOUND OUT THAT MY CAR IS UNDER RECALL FOR THE SAME REASONS IT WAS IN THE SHOP THE FIRST 3 TIMES. HYUNDAI CONCLUDES THAT THE 2013 VELOSTER WERE HAVING ENGINE AND MECHANICAL ISSUES. I HAVE A RECALL NUMBER AND HAVE SPOKE TO 3 DIFFERENT DEPARTMENTS TO SEE WHAT I CAN DO TO RESOLVE THE BALANCE I HAVE LEFT TO PAY ON THE CAR OF $8710. I KNEW THERE MUST HAVE BEEN AN ISSUE SINCE THE LAST FEW TIMES I'VE WENT TO THE DEALERSHIP THERE WERE A LOT OF VEHICLES NEEDING ENGINE REPLACEMENTS. THIS HAS BEEN FRUSTRATING TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323514May 6, 2020
ENGINE, POWER TRAIN
2013 VELOSTER NON TURBO, STALLS WHILE DRIVING. WHEN STARTING VEHICLE, SHIFTER MOVES BUT TRANSMISSION DOES NOT ENGAGE. CAR MUST BE SHUT OFF AND RESTARTED AFTER A SHORT PERIOD AND CAR WILL GO INTO GEAR. THIS ISSUE HAS BEEN SPORADIC, THE VEHICLE IS UNRELIABLE AND THE STALLING IS EXTREMELY DANGEROUS. A SIMILAR STALLING ISSUE RECALL FOR THE 2013 VELOSTER TURBO MODEL WAS ISSUED IN 2019. THIS MAY BE A SIMILAR ISSUE AND SHOULD BE EXTENDED FOR ALL 2013 VELOSTER MODELS. DEALERSHIP HAS CHECKED THE VEHICLE AN HAS STATED THAT NO CODES WERE FOUND IN THE HISTORY SO THEY COULD NOT RESOLVE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322860April 30, 2020
UNKNOWN OR OTHER
I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT WHILE MY CAR WAS IN MOTION ON A CITY STREET. MY CAR WOULD NOT BRAKE AT THE RED LIGHT CAUSING A COLLISION WITH AN INTERSECTING VEHICLE. MY FRONT IS DAMAGED AND THE BACK PASSENGER SIDE. CAR COLLIDED TWICE. THE AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11322064April 23, 2020
SERVICE BRAKES
I BOUGHT MY 2013 VELOSTER IN SEPTEMBER 2012. SOMETIME BETWEEN 2016 AND 2017(NOT QUITE SURE), MY PARKING BRAKES LOCKED UP WHILE PARKED. I HAD TO HAVE MY CAR TOWED TO HYUNDAI. HYUNDAI WANTED $900 PLUS TO REPAIR. MY CAR WAS PASS THE 60K WARRANTY SO I TOOK IT TO ANOTHER MECHANIC, WHO REPAIRED THE BRAKES BUT THEY NEVER WORKED. SO I DECIDED TO JUST DRIVE WITHOUT THE EMERGENCY BRAKES UNTIL LAST YEAR, 2019 WHEN THE BRAKE LIGHT CAME ON WHILE I WAS DRIVING. I COPIED AND PASTED THE FOLLOWING COMPLAINT POSTED BY ANOTHER HYUNDAI OWNER ON THIS SITE: REAR BRAKE CALIPERS STICK CAUSING THE TIRES NOT TO TURN SINCE THE BRAKES ARE ENGAGED THIS IS DUE TO THE CALIPER BEING. STUCK. THE DEALER FIXED MINE ON THE DRIVERS SIDE BUT NOW THE PROBLEM IS IN THE PASSENGER SIDE AND THEY REFUSE TO FIX IT BECAUSE THE CAR HAS 63280 MILES ON IT (3280) OUT OF WARRANTY. THE 2012 MODEL OF THIS CAR HAD THE EXACT PROBLEM AND WAS RECALLED BUT HYUNDAI REFUSES TO FIX MY 2013 FOR THE SAME PROBLEM. WHY. LOOK UP "VELOSTER STICKING BRAKES" ON THE INTERNET AND SEE THAT THIS IS A BIG PROBLEM AND HYUNDAI KNOWS ABOUT IT (2012) BUT REFUSES TO FIX THE LATER MODELS WITH THE PROBLEM LIKE MINE. THIS PROBLEM NEEDS TO BE RECALLED BEFORE THE BRAKES ON ONE OF THEM STICK AND CAUSE A WRECK. MY CAR HAS TWO HUGE WORN OUT SPOTS (MUST REPLACE) ON THE TIRE DUE TO THIS PROBLEM. PLEASE HAVE THIS PROBLEM FIXED BEFORE SOMEONE IS KILLED DUE TO INVOLUNTARY STUCK BRAKES. I ENCOUNTERED THE SAME THING, BUT MORE. LAST YEAR, 2019 MY BRAKE LIGHT CAME ON AGAIN WHILE DRIVING BUT SINCE I KNEW I HAD NO PARKING BRAKES, I DECIDED TO HAVE MY BRAKES CHECKED. BF GOODRICH CHECKED MY BRAKES AND REPAIRED MY REAR BRAKES BUT INFORMED ME THAT THEY COULD NOT FIX THE EMERGENCY PARKING BRAKES. IT COST ME ABOUT $900 AGAIN. I HAVE DOCUMENTATION OF THESE REPAIRS, BUT I AM UNABLE TO SCAN AND UPLOAD THEM NOW. PLEASE PROVIDE AN EMAIL ADDRESS SO I CAN SEND THEM,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321040April 13, 2020
ENGINE
ENGINE IS BURNING UP OIL. NO VISIBLE LEAKS. HAVE TAKEN IT TO DEALERSHIP TWICE BUT I'M ADDING MORE THAN A QUART EACH MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320429April 7, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT APPROXIMATELY 35 MPH, THE SUNROOF SHATTERED WITHOUT IMPACT. THE CONTACT CLEANED OUT THE SHATTERED GLASS AND DROVE HOME AFTER EXPERIENCING THE FAILURE. THE CONTACT SPOKE WITH WILSON PREMIER HYUNDAI LOCATED AT (450 STEED RD, RIDGELAND, MS 39157) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 126,128.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320183April 4, 2020
ENGINE
VEHICLE START HAVING A LOUD NOISE COMING FROM THE ENGINE. IT HAS ALWAYS HAS HILT HE OIL CHECK ON TIME. NEVER RUN HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316060March 4, 2020
STEERING
THE MOTOR DRIVEN POWER STEERING (MDPS) RUBBER COUPLER HAS FAILED WHICH IS A VERY COMMON ISSUE WITH THIS MANUFACTURE. THIS SPECIFIC ISSUE FOR THE VELOSTER WAS LEFT OUT OF THE LATEST SERVICE BULLETIN BUT OTHER MODELS WITH THE SAME ISSUE ARE INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311667February 26, 2020
STEERING
THE STEERING COUPLER ON MY VEHICLE IS FAILING. THIS IS A KNOWN PROBLEM WITH HYUNDAI AND KIA VEHICLES AND THERE HAVE BEEN RECALLS FOR OTHER MODELS, WHY HAS THERE NOT BEEN FOR MY VELOSTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311426February 25, 2020
ELECTRICAL SYSTEM
I BOUGHT MY CAR MAY 2016 IT HAD AN ODD SMELL ONCE I STARTED USING MY AC UNIT BUT COULDN'T FIGURE IT OUT. IN AUGUST I LOST LEVEL 1 AND 2 ON MY BLOWER KNOB, AND IN OCTOBER 2018 I LOST ALL HEAT AND THE BLOWER KNOB NO LONGER WORKED. I OREDER AN OEM DASH CONTROL UNIT AND HAD A CO-WORKER INSTALL IT FOR ME. SEPT. 2019 I AGAIN LOST LEVEL 1 AND 2 OF THE FAN BLOWER. I CONTACTED THE SUPPLIER AND WAS TOLD THIS IS ONLY UNDER WARRANTY IF IT WAS INSTALLED AT A CERTIFIED SHOP AND ONLY IF I PUT ON 12K MILES AND UNDER 1 YEAR. I WASN'T ABLE TO USE MY WARRANTY DUE TO I HAD MY CO-WORKER IN STALL. FEB 14TH 2020 REMOTE STARTED MY CAR AS IT IS VERY COLD IN WI. WHEN I GOT TO MY CAR I THOUGHT IT WAS ON FIRE DUE TO THE SMELL INSIDE MY CAR. I SAW NO SMOKE OR FLAMES. I DROVE HOME FROM WORK AND THE SMELL WAS HORRIBLE I HAD TO CRACK THE WINDOW IT WAS SO STRONG AND DROVE IN THE SLOW LANE IN CASE MY CAR BURST IN TO FLAMES SO I COULD GET OUT. FEB. 16TH MY WHILE DRIVING MY CAR THE SMELL OF BURNING PLASTIC WAS OVERWHELMING AND THEN SUDDENLY I LOST TOTAL HEAT AND THE KNOB FOR THE BLOWER NO LONGER WORKED. FEB. 17TH I BOUGHT ANOTHER HEATER FROM THE SAME OEM ONLINE STORE. I BROUGHT IT TO WORK WHEN IT ARRIVED ON THE 20TH. THE SAME C-WORKER WENT TO INSTALL IT AND HE SAID HE WOULDN'T INSTALL IT BECAUSE HE DIDN'T WANT ME TO DIE FROM MY CAR STARTING ON FIRE AS THE CABLE HARNESS CONNECTOR IS MELTED. I LAUNCHED A COMPLAINT WITH HYUNDAI THE SAME DAY. I WAS GIVEN A CASE NUMBER AND TOLD TO WAIT TO HEAR BACK WITHIN 24 HOURS DUE TO THE FIRE ISSUE/SAFETY CONCERN. I DID HEAR FROM ROBERTA FROM CORPORATE AND I WENT OVER THE DETAILS, SHE SAID THEY WOULD PAY FOR TOWING AND CAR RENTAL. I TOOK MY CAR IN TO A HYUNDAI DEALERSHIP AND AM BEING TOLD THAT I HAVE TO PAY $136 BECAUSE THEY NEED TO RULE OUT THAT IT'S NOT MY REMOTE STARTER CAUSING THE ISSUE THAT I HAD INSTALLED AT BEST BUY. THIS IS A KNOWN ISSUE OF THAT COMPONENT MELTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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