Hyundai Veloster Complaints (2012)

296 consumer complaints on file.

#10701266March 23, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING 70MPH ON I95 N IN VA WITH THE SUNROOF POPPED OPEN (NOT SLID ALL THE WAY BACK) THERE WAS A LOUD POP THAT SOUNDED LIKE AN EXPLOSION OR GUNSHOT AND THE ROOF GLASS SHATTERED AND FELL INTO THE CAR. CONTROL OF THE CAR WAS MAINTAINED AND SINCE I DID NOT WANT TO PULL OVER ON A BUSY HIGHWAY I PROCEEDED TO DRIVE DIRECTLY TO THE HYUNDAI DEALERSHIP IN FAIRFAX, VA. WHILE DRIVING, SHATTERED GLASS CONTINUED TO SLIDE DOWN OUR BACKS (ME AND ONE PASSENGER). AFTER WE PARKED AND EXITED THE CAR WE HAD TO SHAKE THE SHARDS OF GLASS FROM OUR HAIR AND CLOTHES. MY PASSENGER AND I WERE ABLE TO REMAIN CALM THROUGH THIS ORDEAL BUT I WAS STILL TREMBLING WHEN WE ARRIVED AT THE DEALERSHIP. ON FEB. 8, 2013 THE CAR WAS TAKEN TO THE DEALERSHIP (CHECKERED FLAG HYUNDAI) AND THE SUNROOF WAS INSPECTED FOR A RECALL BY HYUNDAI. AFTER THE RECALL INSPECTION WAS COMPLETE IT WAS REPORTED THAT THE SUNROOF HAD PASSED AND WAS NOT PART OF THE RECALLED BATCH OF GLASS. CLEARLY THE PROCEDURE HYUNDAI CREATED TO TEST FOR THIS PROBLEM WAS NOT SUFFICIENT AND DID NOT CATCH ALL THE PROBLEM GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678537January 23, 2015
VISIBILITY
TL*THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SUN ROOF SHATTERED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THERE WERE NO INJURIES REPORTED AS A RESULT OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668719December 29, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING AT 70MPH SOUTHBOUND ON I-5 NEAR ALBANY OR THE SUNROOF SUDDENLY IMPLODED, SHOWERING THE INSIDE OF THE CAR WITH GLASS. THE SUNROOF WAS CLOSED AS WERE ALL OF THE WINDOWS AND THE SHADE WAS OPEN. DESPITE THE TRAFFIC I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND MY PASSENGER AND I COULD SHAKE OUT THE PIECES OF GLASS FROM OUR HAIR AND CLOTHES. APART FROM SOME SMALL CUTS THERE WERE NO SERIOUS INJURIES. THE ENTIRE INSIDE OF THE CAR IS COVERED IN BITS OF BROKEN GLASS- THANKFULLY WE DIDN'T HAVE ANYONE IN THE BACK SEATS. UPON HAVING THE SERVICE DEPARTMENT AT THE DEALER INSPECT THE ROOF, I WAS TOLD TO CONTACT MY INSURANCE COMPANY AND SEE IF I HAVE COVERAGE FOR THE GLASS. WHEN THE SUNROOF RECALL CAME OUT LAST YEAR I BROUGHT MY VEHICLE IN IMMEDIATELY AND WAS TOLD THAT IT WAS OKAY, SO THIS APPARENTLY ABSOLVES HYUNDAI FROM RESPONSIBILITY WHEN IT FAILS AS MINE DID. WHAT I DON'T UNDERSTAND IS WHY THIS ROOF IS NOT MADE OF LAMINATED GLASS OR SOMEHOW COATED SO THAT IF IT WERE TO SHATTER GLASS WOULDN'T ENTER THE PASSENGER COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10661022November 26, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
2012 HYUNDAI VELOSTER WAS RECALLED LAST YEAR FOR A SUNROOF DEFECT IN WHICH THE SUNROOF MAY EXPLODE WITHOUT WARNING. CAR WAS TAKEN TO A HYUNDAI DEALER, WHERE THEY ENDED UP REPLACING THE SUNROOF BECAUSE IT WAS DEFECTIVE. NOVEMBER 25,2014, WIFE WAS DRIVING THE CAR AT APPROXIMATELY 50 MPH, WHEN SUNROOF BLEW UP, SENDING GLASS FLYING THROUGHOUT THE INSIDE AND OUTSIDE OF CAR. WIFE HAD SMALL CUTS TO FACE AND ARMS, WITH GLASS PIECES THROUGHOUT HER HAIR AND CLOTHES. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10653935November 10, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING MY 2012 HYUNDAI VELOSTER ON A PAVED ROAD AT 45 MPH. THE SCREEN FOR THE SUNROOF WAS OPEN BUT THE GLASS WAS CLOSED. ALL OF A SUDDEN GLASS JUST RAINS DOWN ON ME CAUSING SMALL CUTS TO MY ARMS AND FACE, SMALL SHARDS OF GLASS ARE STILL EMBEDDED IN MY CELL PHONE SCREEN PROTECTOR. LUCKILY I WASN'T MORE SERIOUSLY INJURED AND THERE WASN'T ANY VEHICLES AROUND ME BECAUSE THE SUDDEN RUSH OF AIR AND GLASS TO MY FACE CAUSED ME TO SWERVE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10643957October 10, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 41,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640683October 1, 2014
ENGINE, POWER TRAIN
MY CAR HAS BEEN HAVING A "CHUGGING" FEELING AROUND 20-40MPH FOR A WHILE ALMOST LIKE ENGINE IS NOT GETTING ENOUGH FUEL. I WAS STOPPED AT INTERSECTION AND WENT TO ACCELERATE AND CAR DIED AS IF I RAN OUT OF GAS OR WENT INTO "LIMP MODE". IT WOULD NOT TURN BACK ON AND AFTER A FEW MIN. IT DID START ONLY FOR THE SAME THING TO HAPPEN ABOUT A MILE LATER. TOOK IT TO BE LOOKED AT THE FOLLOWING DAY THEY FOUND SOME CHEWED WIRES FIXED THAT. THOUGHT THE PROBLEM WAS FIXED THEN ABOUT A MONTH LATER I WAS DRIVING BETWEEN 70-75MPH ON HIGHWAY SUDDENLY SPEED RAPIDLY DECREASED TO 20MPH WAS REVVING ENGINE AT OVER 4K RPM AND CAR WOULD NOT GO OVER 20MPH! AFTER A FEW MILES DRIVING AT 20MPH SPEED KICKED BACK IN AND GOT HOME SAFELY. WENT TO DRIVE IT THE FOLLOWING DAY AND CAR WENT INTO "LIMP MODE" WHILE AT STOP LIGHT ABOUT TO GET ON THE HIGHWAY STARTED BACK UP AFTER A FEW MIN. TOOK IT TO DEALERSHIP THEY FOUND NO ERROR CODES THEY DROVE IT AND COULD NOT FIGURE OUT ANYTHING THAT WAS WRONG. I DO NOT FEEL SAFE DRIVING THIS VEHICLE DAILY DURING RUSH HOUR ON THE HIGHWAY! HAVE FOUND PEOPLE WITH SIMILAR ISSUES AND SAME RESULTS WHICH IS NOTHING. HAVE LOOKED UP SOME POSSIBLE CAUSES MAYBE RELATING TO THE FUEL PRESSURE SENSOR, THROTTLE POSITION SENSOR, AND/OR THE FUEL RAIL PRESSURE SENSOR BASED ON VELOSTER FORUM BUT SO FAR NO SOLUTION TO MY PROBLEM AND DEALERSHIP WANTS ME TO CONTINUE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640359September 30, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON THE INTERSTATE I-10 WEST OF TUCSON, THE SUN ROOF SUDDENLY EXPLODED. THERE WERE NO OTHER VEHICLES IN FRONT OF US. GLASS WAS FALLING INTO THE VEHICLE WHILE I ATTEMPTED TO SLOW DOWN, TURN ON MY HAZARD LIGHTS AND GET OFF AT THE NEXT EXIT. MY HUSBAND AND FRIEND WERE IN THE CAR WITH ME AND THEY WERE ABLE TO TRY AND HOLD UP THE FABRIC THAT COVERS THE SUNROOF SO I COULD TRY TO GET US OFF THE ROAD. GLASS WAS ALL OVER US AND THE VEHICLE. DAMAGE ALSO HAPPENED ALONG THE TOP OF THE VEHICLE(IT'S ALL GLASS). I CONTACTED MY INSURANCE COMPANY AND HYUNDAI. I WAS TOLD BY HYUNDAI THAT WHILE THERE WERE SEVERAL VEHICLES LIKE MINE, SAME YEAR AND MODEL WERE RECALLED, BUT MINE WAS NOT ON THE RECALL LIST. AFTER GOING THE NEXT DAY TO THE DEALER WHERE I PURCHASED IT, THEY ARE GOING TO FIX THE DAMAGE AS WELL AS GIVE ME A RENTAL CAR. HYUNDAI IS PAYING FOR ALL OF IT. WHILE I'M VERY HAPPY THEY ARE PAYING FOR ALL DAMAGES, I REALLY THINK THEY NEED TO FURTHER INVESTIGATE THE RECALL. MINE WAS MANUFACTURED MAY 14, 2012, I WAS TOLD THE LAST DATE OF THE VEHICLES INVOLVED IN THE RECALL WAS APRIL 2012. THEY HAVE ALSO RECALLED 2013 MODELS WITH THE SAME ISSUE. I FIND IT HARD TO BELIEVE THAT THIS IS COINCIDENCE. WE WERE TRULY FORTUNATE THAT WE WERE NOT IN A VERY SERIOUS ACCIDENT BECAUSE OF THIS INCIDENT. I'M VERY CONCERNED THAT THEY ARE REPLACING THE GLASS AND NOT THE ACTUAL STRUCTURE OF THE SUNROOF. WILL THIS HAPPEN AGAIN? SOMETHING NEEDS TO BE ADDRESSED BEFORE SOMEONE ELSE IS INVOLVED IN A SERIOUS OR POSSIBLY FATAL ACCIDENT. I BELIEVE HYUNDAI KNOWS THEY ARE AT FAULT, OTHERWISE THEY WOULD NOT BE DOING THESE REPAIRS AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622208August 14, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
FOR THE 4TH TIME, MY 2012 VELOSTER LITERALLY SHUT OFF WHILE BEING DRIVEN. IT DOES NOT STALL. IT SHUTS OFF ENTIRELY. NO ELECTRIC. NO POWER. NO NOTHING. LUCKILY, THIS HAS ONLY HAPPENED WHEN DOING UNDER 15MPH OR STOPPED AT A LIGHT. IF THIS WERE TO HAPPEN ON A HIGHWAY OR AT HIGH SPEEDS, IT IS QUITE CERTAIN THAT I WOULD BE IN AN ACCIDENT AS THERE WOULD BE NO WAY TO ALERT OTHER MOTORISTS THAT MY VEHICLE CANNOT BE DRIVEN - THERE ARE NO BRAKE LIGHTS OR ANYTHING WHEN IT SHUTS OFF. WHEN IT SHUTS OFF, IT IS IN DRIVE. IT CANNOT BE PUT BACK INTO PARK. I HAVE TO PUT IT INTO NEUTRAL TO RESTART IT. IT DOES RESTART WITHOUT HESITATION. I DID TAKE IT TO MY LOCAL DEALER ONCE AND THEY WERE NOT ABLE TO LOCATE ANY PROBLEM. I HAVE DONE RESEARCH ON THIS AND SEE THAT HYUNDAI HAS THE SAME KIND OF PROBLEMS MOST OFTEN WITH THEIR SANTA FE MODELS. I HAVE CHECKED TO SEE IF THERE HAS BEEN A RECALL FOR THIS ISSUE FROM HYUNDAI, BUT SO FAR THEY HAVE NOT ADDRESSED THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621627August 12, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED, THE SUN ROOF SHATTERED. THE SUN ROOF WAS PREVIOUSLY INSPECTED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY), BUT WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608441July 6, 2014
SERVICE BRAKES
THE BRAKES ON THE 2012 HYUNDAI VELOSTER WILL WORK FINE ONE MINUTE AND THEN GO TO THE FLOOR SUDDENLY WITH NO BRAKING ACTION. YOU WILL HAVE TO PUMP THE BRAKES TO GET THEM TO WORK. AT ONE POINT, THE BRAKES WENT TO THE FLOOR AND PUMPING THE BRAKES FAILED TO WORK AND I WENT OVER A CURB IN A PARKING LOT. I TOOK THE CAR INTO REGIONAL HYUNDAI IN THE FIRST PART OF 2014 DUE TO THIS SITUATION BECOMING CONCERNING. THEY KEPT THE CAR FOR SEVERAL DAYS BUT SAID THEY DID NOT KNOW THE REASON FOR THE BRAKE PROBLEM. THEY STATED THEY WOULD CALL THE HYUNDAI ENGINEERS TO DISCUSS THE ISSUE BUT NEVER CALLED ME BACK. IT IS NOW JULY 2014. I STILL HAVE NOT HEARD BACK FROM HYUNDAI AND THE SITUATION WITH THE BRAKES IS WORSE. I AM TAKING THE CAR BACK INTO REGIONAL HYUNDAI ON THURSDAY, JULY 10, TO TRY, ONCE AGAIN, TO FIND AN ANSWER TO THIS PROBLEM. THE CAR IS EXTREMELY DANGEROUS TO DRIVE WITH THE BRAKE SITUATION AND I AM AFRAID TO DRIVE IT. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10606038June 25, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, SHE HEARD A LOUD NOISE AND GLASS STARTED SHATTERING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE SUN ROOF HAD SHATTERED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606045June 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON THE 10 FREEWAY GOING WEST IN TONOPAUGH, ARIZONA. I HEARD A HUGE EXPLOSION AND DID NOT KNOW WHAT HAPPENED...IF I WAS BEING SHOT AT; THE CAR EXPLODED, A BOMB WENT OFF OR WHAT. THE SUNROOF WAS CLOSED AND IN MY HYSTERICAL POSITION, I SEE GLASS FLYING ALL OVER THE ENTIRE CAR...I HAD TO GET OVER SEVERAL LANES TO GET OFF THE FREEWAY...I'M NOT SURE HOW I GOT THE COMPOSURE TO DO THIS...HOWEVER, I DID GET TO THE SIDE OF THE FREEWAY. THE FACT THAT I WAS NOT KILLED; OR KILLED SOMEONE WITH THIS EXPLOSION OF NOT ONLY GLASS, BUT THE PARTS TO THE SUNROOF IS A MIRACLE. I AM NOW IN THERAPY WITH PDST. THIS CAR WAS A RECALL CAR THAT I PURCHASED TWO WEEKS PRIOR TO THE ACCIDENT. IT WAS RECALLED FOR SHATTERING SUNROOF GLASS...HOWEVER, HYUNDAI SAID THAT MY CAR WAS NOT PART OF THE RECALL. THE DAMAGES CAME TO OVER $10,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596542June 5, 2014
TIRES, TIRES:SIDEWALL
KUMHO KH25 215/40R18, TIRE BULGE. KUMHO DEALER IN GAITHERSBURG MD INSPECTED AND SAID IT IS A MANUFACTURING DEFECT. TIRE BOUGHT IN FEBRUARY 2014 FROM TIRERACK.COM. TIRERACK.COM IS REPLACING THE TIRE PENDING FURTHER INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587884May 12, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
AFTER HAVING THE VEHICLE RECALLED, INSPECTED, AND REPAIRED FOR A KNOWN SUNROOF ISSUE, MY HYUNDAI VELOSTER HAD NO WINDOW ISSUES FOR APPROXIMATELY 1 YEAR. WHILE DRIVING DOWN THE HIGHWAY ON APRIL 26TH, MY SUNROOF SPONTANEOUSLY EXPLODED TO PIECES WITHOUT CAUSE OR IMPACT. THE RECALL FOR THE CAR WAS SUPPOSED TO HAVE FIXED THIS POTENTIAL ISSUE. OBVIOUSLY, IN MY CASE, THE RECALL DID NOT WORK. THE SUNROOF SHATTERING WAS EXTREMELY LOUD AND STARTLING, NEARLY CAUSING ME TO CRASH MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587587May 10, 2014
WHEELS, TIRES
I HAVE HAD 3 TIRE BLOWOUTS ON MY 2012 HYUNDAI VELOSTER. ALL FOR THE ORIGINAL HYUNDAI TIRES. 3 OF THE 4 TIRES HAVE BEEN REPLACED. THE CAR ONLY HAS 25,000 TO DATE. I HAVE NEVER HAD ANY OTHER VEHICLE WITH SUCH CONSISTENT ISSUES.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586331May 3, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING WITH A PASSENGER ON A FREEWAY AND THE SUNROOF EXPLODED DOWNWARD, THROWING GLASS ALL OVER US WHILE DRIVING 65 MILES AN HOUR. I WAS ABLE TO PULL OFF OF THE ROAD AND CLEAN OFF THE SEATS AND TAKE IT TO THE DEALER FOR A REPLACEMENT, BUT I HAVE NO IDEA IF THE REPLACEMENT IS SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584263April 22, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 30 MPH, THE PANORAMIC SUNROOF SHATTERED AND GLASS FELL INTO THE VEHICLE. THE DRIVER SUSTAINED CUTS FROM THE GLASS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V051000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10579479April 13, 2014
VEHICLE SPEED CONTROL
ABOUT 10 FEET FROM MY PARKING SPACE, I PREPARED AND ALIGNED MY EYES TO PULL FORWARD INTO THE SPACE. SUDDENLY, MY CAR ACCELERATED AND I JUMPED THE CURB, AND CRASHED INTO MY APARTMENT BUILDING, WITHOUT ME BEING ABLE TO REGAIN CONTROL OF THE CAR. NOW I'VE BEEN PARKING FOR MANY YEARS, AND I WAS NOT IMPAIRED IN ANY WAY, SHAPE OR FORM. HOW FAST MUST THAT CAR HAVE ACCELERATED TO WHAT MPH? I'M TERRIFIED TO DRIVE THE VEHICLE. I HAVE NOTICED THE WHOLE TIME I HAD THE CAR ABOUT A "LURCHING FORWARD", BE IT A RED LIGHT OR IN LINE AT FAST FOOD LINE DRIVE UP. ONCE IT STARTS LURCHING FORWARD I'M WORRIED IM GOING CRASH INTO THE CAR IN FRONT OF ME IN LINE OR AT THE RED LIGHT.. ALSO, SOMETIMES WHEN THE LIGHT TURNS GREEN, I HIT THE GAS AND THE CAR DOESN'T GO ANYWHERE. THEN VIOLENTLY THROWS THE CAR FORWARD ACCELERATES. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10575494March 29, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING MY CAR THE SUNROOF EXPLODED AND SHATTERED ALL OVER, THE DEALER AND HYUNDAI TOLD ME THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE IT WAS MADE IN MAY OF 2012 AND THE RECALL WAS ONLY UP TO APRIL 2012. THEY OBVIOUSLY HAVE THE SAME PROBLEM WITH NEWER MODELS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Veloster