Hyundai Palisade Complaints (2021)

424 consumer complaints on file.

#11732182April 19, 2026
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
While vacationing in Myrtle Beach with my family the vehicle alarmed and then progressed to critical failure of safety functions while traveling at approximately 55mph on Friday April 3, 2026. The vehicle was brought to Myrtle Beach Hyundai where it was eventually diagnosed and repaired as an Alternator issue that I have found to be common with this specific vehicle. The issues I have experienced with this vehicle go far beyond a typical mechanical concern. Over time, the vehicle has exhibited repeated electrical system malfunctions, including: - False blind spot collision warnings when no vehicles are present - Intermittent failure of the crash avoidance system - Loss of cruise control functionality tied to system faults - A broader electrical failure event that triggered multiple warning systems simultaneously Most concerning, these failures have occurred while the vehicle was in motion, creating an unpredictable and potentially hazardous driving condition. The loss and unreliability of critical driver-assist and safety systems directly impacts driver awareness and vehicle control, which raises serious safety concerns. Despite multiple attempts to have this diagnosed through the dealership network while under warranty, no definitive root cause was identified, and the issue has persisted. This suggests the possibility of a systemic electrical defect rather than an isolated component failure. Additionally, I have found that similar complaints involving electrical system irregularities and cascading warning system failures have been reported by other owners of this model, further supporting the concern that this may represent a known or emerging defect pattern. Given these factors, I do not believe this situation should be categorized as routine. Instead, it warrants review under the lens of: - Vehicle safety risk - Potential defect trend - Failure of critical driver-assistance systems during operation This vehicle has not been inspected by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731235April 14, 2026
SEAT BELTS, AIR BAGS
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the passenger’s side bucket seat’s seat belt became inoperable and failed to latch properly. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, where it was determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable and were currently on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730957April 13, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
When I push on the brake the car starts to tug. Feels like it wants to turn off. Happened several times after I got a recall checked. 2 weeks ago same thing was happening and my car all of a sudden turns off. The lights on the dashboard turned on and the emergency brake engaged. I was able to turn the car back in after 3 tries. 6 days later I was driving 50mph and my car suddenly changes shifts on its own. It changed to neutral and then my car shuts off and again the dashboard lights turn on and the emergency brake engages. Again turned on after 3 times. Now the dealership is telling me that its my injectors. And that I had 10% fluid in my gas tank. That will not cause my car to shift gears and 10% is an excessive amount that would mess my car up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730906April 13, 2026
AIR BAGS
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730566April 11, 2026
ENGINE, UNKNOWN OR OTHER
I have been having an issue with my 2021 Hyundai Palisade's engine oil consumption. It is constantly burning oil at a high rate, requiring me to purchase oil constantly. I had it serviced at Hyundai in Gurnee, IL. An oil consumption test was conducted. Hyundai corporate stated that my vehicle's engine was not burning oil at the required rate, which prompted an engine replacement. I reached out to corporate because the issue is persisting, but they never responded to my concern. This issue is costing me a significant amount of money, as I have to purchase oil without a remedy from Hyundai regarding my engine oil consumption. As a consumer, it's frustrating because I left without answers on an issue they definitely know about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730187April 9, 2026
ELECTRICAL SYSTEM, SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the child in the second-row seat became trapped after the seat belt seized. The seat belt was cut to free the child. Additionally, the contact reported that the infotainment system was inoperable, failed to power on, and malfunctioned while driving, preventing the use of hands-free feature. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729830April 8, 2026
SEATS
I have had an open safety recall with this car (#292) with no remedy available for over 3 months. This is the third recall in less than a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729793April 7, 2026
ENGINE, POWER TRAIN
The vehicle suffered a structural "seam leak" on the pressurized oil filter housing. This was verified by an authorized Hyundai dealer (Dealer XXX, Invoice #XXX). The failure is a structural crack in the housing component itself, not a maintenance-related seal or filter failure. This defect causes pressurized engine oil to spray directly onto the hot engine block while the vehicle is in operation, creating a severe and immediate fire hazard. Additionally, the rapid loss of oil and oil pressure poses a risk of sudden engine seizure or stalling at highway speeds, which could lead to a crash. Despite being a known manufacturing defect in a critical engine component, the manufacturer has refused to address the safety implications or offer a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729649April 7, 2026
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted to schedule an appointment, but was advised by the dealer that parts were only available in small quantities, and to wait until contacted by the dealer that parts were available. The vehicle was not repaired. The contact stated that the dealer and the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728856April 2, 2026
UNKNOWN OR OTHER
Moving portion of panoramic sunroof glass exploded outwards while driving 60 MPH. Loud noise and glass could have injured driver, caused an accident, or damaged surrounding vehicles. The dealership has inspected and denied responsibility. There was no warning or indication of the issue, the vehicle had passed state safety inspection a month prior and was serviced at the dealership 6 months prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728587April 1, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
A week or so after taking the car in for an oil change, I was on the highway and heard a rattling sound coming from the engine. There were no indicator or warning lights from the dashboard. The car then stopped accelerating. It was on, and the accelerator increased the RPMs but the car did not move faster. I safely got home and checked the oil and it had less than a quart. There were no low-oil indicator lights telling me the oil was low. Separately, this week, while driving in the city, the engine again started making rattling sounds and completely shut off forcing me to pull off the road. Again, prior to the shut off there were no indicator lights. I was able to pull to the side of the road safely. I tried to restart the car and it would idle roughly befor the engine shut off again. After waiting 30 minutes, I checked the oil to see if the previous cause was the culprit, but this time the oil was still full. After 45 minutes, I was able to restart the car and drive home. I researched the issue and there are many complaints on Reddit about this for this make and model. Since the issue is intermittent and can't be replicated at the dealership, there is no fix offered. I no longer trust or feel safe driving this car, especially on highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728108March 30, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the seat belts for the vehicle became inoperable for the entire vehicle. The contact stated that the seat belts failed to detach properly. The contact received notification of NHTSA Campaign Numbers: 25V607000 (Seat Belts ) and 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available and confirmed that the parts were on back order. The manufacturer was made aware of the failure, and a case was opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 120,200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727484March 27, 2026
ELECTRICAL SYSTEM, ENGINE
While the vehicle was off and in my garage, the vehicle started on its own and was idling at an extremely high RPM. I was the only person home, the keys were out of reach on a key rack and had not been driven yet for the day. I walked into the garage and found my vehicles engine running at a high RPM and all the electrical displays within the vehicle were compleltely off with only the engine running. I retrieved my keys and my only thought was to start the car, which I did which then brought the RPM down to standard idle. I am extremely concerned as a vehicle idling in an eclosed garage poses extremely high risk to Carbon Monoxide.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726837March 24, 2026
ENGINE, FUEL/PROPULSION SYSTEM
The car will start shaking, can’t exceed a certain mpg, and does not speed up. The check engine light comes on. The car is available for inspection. I drive on the freeway and slowing down, and shaking can cause accidents. This a continuous problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726769March 24, 2026
SEATS
The contact owns a 2021 Hyundai Palisade. The contact stated that while the vehicle was parked and running with the third-row passenger’s side seat in the cargo position, and the driver’s side third-row seat in the upright position, the [XXX] child pressed the third-row seat button, and the passenger’s side third-row seat opened and pinned the child’s leg between the driver and passenger’s side third-row seats. The contact stated that three different people pressed the third-row seat button, but the seat failed to respond. The contact's father and husband both pushed and pulled in opposite directions, and the contact was able to pull the child's leg out from the seats. The child sustained right leg injuries, and the leg was red and swollen. No medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that a remedy had not yet been developed. The failure mileage was 171,403. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11726647March 24, 2026
ELECTRICAL SYSTEM
The contact owns a 2021 Hyundai Palisade. The contact stated that on three separate occasions while driving 40 MPH, the vehicle lost power steering assist functionality. Several warning lights were illuminated, and the headlights and turn signals became inoperable. The contact stopped the vehicle and shifted into reverse (R); however, the rear-view camera failed to operate as intended. The vehicle was taken to the residence, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725199March 18, 2026
UNKNOWN OR OTHER
The vehicle is experiencing a transmission failure that causes sudden jerking, hesitation, and loss of smooth acceleration when the engine reaches approximately 1,500–2,000 RPM. When driving under normal conditions on both city roads and highways, the transmission appears to slip or fail to properly engage or shift gears within this RPM range. When this occurs, the vehicle jerks violently and momentarily loses power, creating a dangerous driving situation. This happens while accelerating in traffic and when attempting to maintain speed. The sudden hesitation and loss of proper transmission engagement creates a serious safety concern because the vehicle may not respond properly to acceleration, increasing the risk of a rear-end collision or crash, especially when merging onto highways or driving in traffic. This issue occurs regularly and has become progressively worse over time, indicating a potential transmission defect rather than a one-time malfunction. The problem was inspected and documented by Bill Luke Marana dealership in Tucson, Arizona. During their inspection, diagnostic data showed abnormal transmission input and output speed readings, confirming irregular transmission operation. The dealership marked the concern as requiring immediate attention. There were no consistent warning lights prior to the failure, despite the severity of the symptoms. The vehicle and the dealership diagnostic documentation are available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724099March 13, 2026
VISIBILITY/WIPER
Large crack formed without any projectile involved. Car was sitting in the garage and temperature was around 40 degrees. Crack starts from the bottom of the windshield near the driver's side and extends upward about 12 inches. The car had been sitting in the garage for 4 days without being driven. Vehicle only has 21,455 miles but is out of warranty due to age.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723776March 12, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The sunroof failed to totally open or close after an initial engagement. Further inspection revealed the sunroof wind deflector frame slides and shoes were broken, and cables were loose and out of position. Keep in mind, the sunroof has been used only a handful of times. After doing some research and learning Palisades had a history of exploding sunroofs, I worried that continuing to drive the car in a compromised condition (even a covered film to keep wind and rain out) would trigger the sunroof to do the same, putting my grandchildren in danger. After taking it to the dealer and having them confirm a TSB issued by Hyundai to address this very issue, I also learned it would not be a covered expense. Repair would run $3,000, a hefty consumer expense for a recognized flaw and safety hazard by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723272March 10, 2026
ENGINE
The engine in my 2021 Hyundai Palisade experienced sudden loss of oil leading to engine failure. The vehicle had been regularly serviced and maintained at a Hyundai dealership according to recommended intervals. During multiple service visits, the dealership informed me the vehicle was low on oil. An oil consumption test was performed but the results were inconclusive. At approximately 99,500 miles, the vehicle developed an oil leak which the dealership diagnosed as a gasket issue and repaired under warranty. An oil change was completed at that time. Approximately 5,000 miles later, while driving, the vehicle began experiencing loss of power and rough engine operation. I immediately drove the vehicle to the dealership. The dealership later informed me the engine had no oil in it when inspected. There were no active external leaks observed at that time. The dealership stated that it is “normal” for this engine to consume up to one quart of oil per 1,000 miles. The engine now requires full replacement due to internal damage caused by oil loss. This situation created a safety concern because the vehicle began losing power while in operation. The failure occurred suddenly without warning indicators prior to the loss of engine performance. The vehicle had documented oil level concerns during previous service visits, suggesting a potential excessive oil consumption or engine defect. The failed engine is currently available for inspection at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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