Hyundai Palisade Complaints (2020)

542 consumer complaints on file.

#11492829November 8, 2022
VISIBILITY/WIPER
Four windshields in 2 years. Very small rocks cause major cracks. $6000 on windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492208November 4, 2022
SUSPENSION
About a year after purchase (new) a loud popping noise emanating from the rear suspension was reported to my Hyundai dealer. At first I was told it was a normal characteristic of the car. After escalating the complaint I was told it had a bad rear shock, which was replaced under warranty but the noise continued. They told me that a Hyundai tech specialist would contact me for resolution. That was 5 months ago. The noise persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490266October 21, 2022
VISIBILITY
The contact owns a 2020 Hyundai Palisade. The contact stated while driving in the snow, the windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact stated the failure only occurred in cold weather. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield wiper motors to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489473October 16, 2022
ELECTRICAL SYSTEM, ENGINE
The alternator suddenly failed. This caused the batter to rapidly deplete and lose all electrical function of the vehicle. Loss of power steering, breaks, lights, instrument cluster and gauges. basically the vehicle rolled to a stop. Further investigation has shown that this issue is not uncommon on the Palisade. A quick google search revealed dozens of people with the same issue. Since it’s on several year models of the Palisade it points to the alternator. It goes out and the battery cannot support the electronics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488934October 12, 2022
VISIBILITY/WIPER
TINY PEBBLE HIT MY WINDSCEEN WHILE I WAS DRIVING AND IMMEDIATELY A LARGE CRACK SPREAD ALL OVER THE WINDCSREEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488627October 10, 2022
VISIBILITY/WIPER
Windshield is fragile and breaks easily. Windshield will break from low impact debris. Crack impairs drivers vision due to extensive quick spread across windshield.. Car is inoperable due to light refraction on crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488332October 7, 2022
AIR BAGS, STEERING
I was in an accident on I95. The steering wheel locked causing me to hydroplane and hit ropes and car landed in the middle of 95. No airbags deployed during collision causing head to bump and back injuries. Police report is inaccurate. He asked me how fast I was going and I gave him the speed limit. I wasn't looking at my speed odometer my eyes were on the road. When I came to my self because I told him I hit my head. I distinctly remember the steering wheel locked before gliding. It happened so fast.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11485076September 18, 2022
UNKNOWN OR OTHER
On the 2020 Palisade SEL Premium the blue tooth voice recognition for calling out and siri request only works when the iPhone or Android phone is connected through the counsel USB. (CARPLAY) When not connected with the USB cord, but connected through the Bluetooth to the phone, the phone can receive and call out by touching the screen. Also, phone contacts shown on the screen through the Bluetooth can be retrieved by manually panning through the contacts and toughing the contact to be called. When a call is received through the Blue tooth, again you have to take your hand off the steering wheel and eyes off the road to find and touch the screen receiver button. The steering wheel phone buttons do work unless again the phone is connected through USB cord / Carplay. This is an Epic Fail for this model Hyundai and sets a big question for their advancement into Bluetooth technology. Also, I question their concern for driver and pedestrian safety, with the driver taking his eyes off the road and their hand searching the the monitor screen to manually answer or use their phone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484653September 15, 2022
WHEELS, STEERING, UNKNOWN OR OTHER
Turned into a parking spot , my palisade immediately jumped forward accelerating on its own it began driving by itself, bouncing off of one vehichle to another and pushing the car in front of me backwards then sideways. i had no control over this car. i did not have my foot on the gas as i checked . i finally hit the park light and the car stopped. I need something done asap as i need a vehichle. My car as towed to the dealershipon sunday this is now thursday hyundai is supposed to be in touch but i have not heard anything
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482677September 2, 2022
VISIBILITY
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481598August 28, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof is not opening after inspecting I noticed the right side clip broke off it’s position leaving only the metal piece by itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481125August 25, 2022
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2020 Hyundai Palisade. The contact stated that while his wife was stopped at a traffic light, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle experienced rough driving. The contact later discovered that the engine oil level was extremely low. The vehicle was towed to the dealer. The dealer performed an oil consumption test, an engine leak down, engine compression test, and carbon cleaning on the engine; however, the vehicle continued to experience the failure. The manufacturer was notified of the failure. The failure mileage was 13,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481020August 24, 2022
ELECTRICAL SYSTEM, POWER TRAIN
I came to complete stop at a traffic light. Once I got the green arrow I proceeded to accelerate but the car was barely moving. Mashing the gas harder it then began to move. Something seemed odd but wasn’t sure what. Continuing down the road I noticed my RPMs higher than usual for 45mph. Confirmed with paddle shifters the car was stuck in 5th gear. I came to the next light and car was not down shifting. Again green light, mashed the gas and slow to accelerate. After making it home and leaving the car sit for about 30 min I haven’t had the issue since. Had I been trying to cross the road during heavy traffic this could have been REALLY bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481039August 24, 2022
STRUCTURE:BODY
When exiting the vehicle the door ripped a gash in my right leg in the calf area. There was a recall, they supposedly fixed it. It happened again after the repair was made. It doesn't look to me the repair was made. It was repaired by Doug's Hyundai on 04/07/2022. I have contacted HyundaiUSA and have a case opened but all I am getting is the runaround. Case 20085813, contact is Haley 833.462.8722 ext 65118.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11480986August 24, 2022
ELECTRICAL SYSTEM
Have a 2020 Hyundai Palisade, last 4 of vin LU 149 938. The NHTSA.gov website under consumer alert important Hyundai and Kia recall says "as an interim repair, Hyundai dealers will inspect the tow hitch module and remove the fuse, as necessary." The neither Hyundai USA nor the local dealer (Bill Marsh Hyundai, Traverse City, MI) know anything about the interim repair (inspection & fuse removal) mentioned in the NHTSA consumer alert. What's going on? Is the NHTSA website incorrect? And how do I force the dealer to inspect my vehicle?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478085August 8, 2022
STRUCTURE:BODY
Power liftgate fell without warning and struck my wife in the head. Liftgate will go up and down when activated, but will fall without warning.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11476864August 1, 2022
ELECTRICAL SYSTEM
Drivers side window stopped working one month after purchasing brand new. Took to dealership and was told the ICU junction box needed replacing, but they did not have any in stock because vehicle was so new. Was told that this junction box also controls the door locks and that it posed a safety hazard as it could prevent me from being able to get out of the vehicle, but that they could not be held liable for me driving vehicle this way. Once they took my vehicle it took 3 weeks to repair. Now, 2 years later, both front windows and sunroof do not operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475306July 22, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2020 Hyundai Palisade. The contact stated that the front windshield had cracked without impact. The contact stated he had replaced the front windshield three times. The contact had taken the vehicle to a glass repair shop for the front windshield replacement. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474295July 16, 2022
WHEELS, STEERING
I have only had this car for 1.5 years and about 6months ago I keep hearing a thump from rear suspension then the alignment started going off pulling to the right. Take it to tire kingdom to be aligned and they told me the shocks are leaking. Go to dealer and they took one week to say one shock is bad but part will take another week to get here I tried to get them to change both as the tsb I found 22-ss-001h but they refuse and will only change one. How can I get them to follow this tsb? As at the moment the car dose not feel safe to drive and I shoul not be responsible for this issue of changing both shocks properly. Dealers should not be able to fight things like this as they avoiusly know thers issues but they won't honor it. Anything you can do to help would be greatly appreciated, otherwise I may have to get lawyers involved. Thank you for you time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472010July 1, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the vehicle in front of me. My vehicle did not stop after the initial collision and accelerated more on its own and went forward. I pushed the 'Park' button to stop the car but it did not work and the vehicle kept moving forward fast and hit another car. It still kept moving fast until it hit other things. The car stopped after it went through a wire fence and hit a tree. The brake did not work at all. The car never stopped once it started moving on its own. Forward collision warning never came when it was approaching the first vehicle in front of mine on its own. The 'check engine' light was on for 3 days and disappeared on its own about 1 month prior to the accident. I tried to take it to the service center immediately but the earliest appointment I could get was in June. The service adviser at Hyundai service said there was nothing that they can do since the warning light was not on when we asked for a service check on 6/11/22.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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