Hyundai Palisade Complaints (2021)

448 consumer complaints on file.

#11587012May 5, 2024
ELECTRICAL SYSTEM
Car door locks will begin clicking randomly on all doors when either approaching the car with the key fob or when driving. Clicking will continue for a good minute before a Child Safety Lock failure message appears on the dash. Message only stays up for two seconds before going away. Searching forums, this seems to be a common issue and should be a recall. Dealership hasn’t been able to help but forums say the issue can be recreated by quickly cycling the child door safety lock switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586730May 3, 2024
SEAT BELTS
2nd row passenger seat belt, releases randomly, and or takes multiple attempts to get it to connect and hold. The seat belt is available for inspection. Children / Passenger safety at risk if belt detaches in an accident Issue has been reported to dealer multiple times, dealer fails to act. They have not replicated the issue because they will not schedule an appointment to address it and have ignored the request during standard oil change appointments. Component has not been expected by others There were nowaring lamps or messages when incident occurs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586636May 2, 2024
VISIBILITY/WIPER
We have had the car towed twice to and from the dealer to fix the problem and they are telling us the parts are on back order and they cant fix the car but they put in in the system that it has been fixed. This is Colorado Spring time the weather can do anything here this time of year the car is not safe to drive but the dealer told my wife they will not give her a loaner car so she is being forest to drive a unsafe car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586256May 1, 2024
UNKNOWN OR OTHER
The hatch struts prevent the hatch door to close due to the broken plastic surrounding the struts. Both struts were replaced a year after the vehicle was purchased brand new and then a year later another broke and now they are broken again and in less than a year they are showing sign of hair line cracks, which will eventually causes the hatch door to get stuck sand it will not shut. Not only it’s a safety problem but also a very expensive piece of struts. For both to be replaced it will cost $2500-3000. This is a defect designed with cheap plastic. Please issue a recall immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585675April 28, 2024
SEAT BELTS
In the second row seat the seat belts come unbuckled at spontaneous times. Often while driving. Sometimes multiple times in the same trip. It’s worse on my son’s seat where he has a booster and it happens to my daughter sometimes too, she’s not in a booster. It’s been going on for a few years. It’s very stressful. If you apply pressure (like leaning forward) it will happen too. This is after we have buckled heard the click and applied pressure to ensure locking. I noted the last time but this has been an ongoing issue. The dealer is. It helpful and says nothing is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584262April 20, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, BACK OVER PREVENTION: WARNINGS
The warning sign about FCA, LDW etc. came on while driving. Cleaned all sensors and still the warning keeps coming up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583873April 18, 2024
SUSPENSION
I have a 2021 Hyundai Palisade with 65,000 miles on it and rear struts have already become an issue. I just (this week) replaced all four tires and did 65,000 mile routine maintenance on this vehicle. During these services, it was inspected by local Hyundai dealership and they confirmed the need for them to be replaced but car is available for additional inspection at any time. We first noticed a slight noise coming from the rear end about 4 months ago and it's progressively gotten worse and more frequent. I drive a considerable amount for work and I'm very concerned this is going to cause handling issues while on the road, especially during rainy weather. Internet forums are full of complaints of the same nature with these vehicles with low mileage. I don't know why Hyundai is not addressing this as a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581844April 9, 2024
UNKNOWN OR OTHER
While driving at 65mph on interstate under mild weather conditions the front sunroof spontaneously exploded. There was an extreme loud pop sound followed by glass flying down the roof line and into the fortunately closed sun shade. There was no external impact to cause this and the sunroof mechanism was not being used. After pulling over for inspection a volleyball size hole was seen in front sunroof and the remaining pieces of fractured glass was bowed up suggesting the glass blew up and not down. Safety concerns from the loud pop sound startling driver and potential for glass to rain over driver and occupants if the sunshade is open. The dealer refused to look at the issue and suggested body shop for repair. There were no warning signs and not a driver related issue. There continue to be many incidents being reported here and I'm guessing countless that aren't. There is an issue with the manufacturer needs to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581230April 4, 2024
SUSPENSION
Knocking noise at back when driving was told it was the rear shocks. Was told by dealership on 4/4/2024 that there is a TBS regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580476April 1, 2024
SUSPENSION
There is a knocking or clunking noise from the rear of the vehicle when driving on bumpy roads at low speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579418March 25, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The passenger side rear view mirror stop auto tilting when in reverse, even with the switch in left or right position. I also cannot manually adjust said mirror up or down, only left and right. At one point said mirror tilted downwards when reverse selected and never came back up. At first the issue seem intermittent, but now it doesn’t work at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578772March 21, 2024
UNKNOWN OR OTHER
Child safety lock, making a clicking sound while engaged. When the lock is disengaged, the sound goes away. This sounds like a safety concern when you are trying to put on the child log for safety of your child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577023March 12, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Collision Avoidance Assist (FCA) System disabled Radar Blocked pops up on the screen often. I have 2 cracks on my windshield, and I do not have the funds to replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575522March 5, 2024
SEAT BELTS
I have noticed while driving my seat belts in passenger and driver side will come un latched while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575360March 4, 2024
SEAT BELTS
Front driver seatbelt, rear passenger seat belt, rear middle seatbelt do not stay latched or become unlatched while driving. Taken to two different dealerships who state they could not replicate the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574865March 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Hyundai Palisade. The contact stated there were several electrical failures with the vehicle. The contact stated the vehicle was broken into several times. The contact stated that 3 of the 8 cameras worked as intended while driving. The Lane Keep and the heated mirrors were inoperable. The contact stated that while engaging the Auto Hold button, the button worked intermittently. Additionally, the front and rear sensors were not working properly. The contact also stated the main computer failed to update as designed. The contact stated that the codes and signal failed to register failures with the vehicle and that the settings occasionally changed without warning. Several unknown warning lights were illuminated intermittently. The contact also stated the vehicle failed to switch between gasoline and Hybrid Mode. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact requested a buyback of the vehicle. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574277February 27, 2024
UNKNOWN OR OTHER
Our car was parked in our garage overnight. In the morning, I went to get in the car and found that the sunroof had shattered. There was no evidence that anything had fallen on it or hit it; it was just simply shattered. There had been no previous damage to the vehicle. We attempted to call the 2 local Hyundai dealerships, but either did not receive a call back or they stated that they could not review our car for at least 2-3 weeks to see if this was a defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569197February 1, 2024
SEAT BELTS
2nd row seatbelts do not fully secure in place and remain locked. This happens repeatedly with different individuals indicated a mechanism failure rather than user error
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568269January 27, 2024
SEAT BELTS
Seat belts do not fully latch despite being inserted fully. It takes multiple attempts to get the tongue to latch into the buckle. This has happened to three separate individuals from my household across multiple instances, and has impacted the driver seat belt buckle, front passenger belt buckle, and second row passenger belt buckles. There are many reports of this happening to other consumers (a quick google search of “Hyundai palisade seatbelt issues” brings up multiple complaints).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566483January 19, 2024
SEAT BELTS
The second row seatbelts do not reliably latch. The belts will click closed and the bell indicator will stop beeping when the seatbelt is engaged but it often pops out within minutes or while driving. This is extremely dangerous as my children are essentially driving in a car with no seat belt. My children have now been trained to latch the belt and yank on it to verify. This has reduced incidents as it will usually yank out when they pull hard, but sometimes this is not enough and the seat belt will unlatch later while driving down the road. This has been reported to the Hyundai dealership and they ignore the issue when they can't reproduce it in the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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