Hyundai Palisade Complaints (2024)

398 consumer complaints on file.

#11655407April 18, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653953April 10, 2025
SEAT BELTS
The driver's side seat belt does not buckle when it is cold outside. It takes several attempts for it to latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653207April 7, 2025
UNKNOWN OR OTHER
Sunroof exploded while driving, no evidence of any debris or external force
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652656April 3, 2025
SERVICE BRAKES
Went over railroad tracks approaching intersection approximately 40 feet from tracks. Tapped brakes while going over tracks (light was red) and anti-lock brake system kicked in. I was suddenly unable to stop the vehicle as the brakes were not working and I was continuing to lurch forward toward the intersection at approximately 10 mph. The brakes continued to fail for approximately 1 - 1.5 seconds before I let off and slammed down on them as hard as I could and finally slammed to a stop. My car at this point, had gone slightly into the intersection, but not enough to get clipped by a car. Had I not let off the brake and re-hit it with force, I fear I would have continued to roll into the intersection where I would have gotten T-boned by traffic. There were no warning lights or lamps that kicked on when this happened but the steering wheel and brake were vibrating. This is a newer vehicle - less than a year from purchase, but I plan on taking it to the dealership to look at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652564April 3, 2025
SERVICE BRAKES
I love my palisade but the only terrifying thing is what happens at low speeds if I apply the brake on uneven surface/pothole it feels as if the brake falls out from under my foot, a loud rattling noise/vibration happens and it becomes nearly impossible to stop. Extremely dangerous I have a [XXX] and another child on the way. I don’t know how this car got top safety pick with this issue. I have read many others having the same issue with their 2024 palisade. I have had a few near misses with accidents because of this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649081March 18, 2025
SEAT BELTS
On a brand new vehicle from day one the driver's side seat belt disconnects at random times despite being correctly buckled and fastened. It happens during standard driving conditions even when simply maintaining a steady speed. This is life threatening for my wife. We have taken it to the dealership multiple times, and they refuse to address it because they cannot reproduce it on their short few minute test drives. I have seen multiple posts from people online facing the same issue. For others it is often in the rear seats, but in our case the issue is for the driver themselves (the most often occupied seat). I do not trust that these seatbelts would protect in the case of a collision when they can't even stay buckled at a steady low speed. There are no warnings shown and the car is registering no fault codes. Again, let me emphasize, this car was brand new when these issues occurred. Hyundai refuses to address. This is life threatening. All of the information I give below was for the most recent incident, but this is happening daily since we bought the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648802March 17, 2025
AIR BAGS
The contact owned a 2024 Hyundai Palisade. The contact stated while driving at approximately 65 MPH, an 18-wheeler crashed while driving approximately 85-90 MPH into the rear end of the vehicle and impacted the vehicle approximately 4 times including the passenger side. As a result, the vehicle ricocheted into a concrete barrier. The contact did not recollect where the vehicle came to a stop. The contact mentioned that the driver of the 18-wheeler stated that he was unaware the contact vehicle was in front. The air bags failed to deploy. No warning lights were illuminated. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11646902March 7, 2025
UNKNOWN OR OTHER
I was driving on the freeway and my sun roof suddenly just exploded. It was like a bomb went off in my car. My safety was at risk due to the glass. I have reported it to my insurance company to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646662March 6, 2025
VISIBILITY/WIPER
The passenger side wiper stopped working. Hyundai dealer denied warranty claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645801March 2, 2025
UNKNOWN OR OTHER
The windows will come off track if you try to roll them up going highway speeds, it is guaranteed to do it if it is windy. The window will vibrate intensely. It seems like the window will break. The only way to fix it is to stop/slow down to about 20mph before it will roll up correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643308February 18, 2025
SERVICE BRAKES
driving in parking lot towards exit to turn onto street. speed approximately 10 - 15 mph. I applied the brakes when approaching the stop sign at the intersection. The brakes shuddered hard and the vehicle did not slow or stop. I let off the brakes and immediately hard pressed the brake peddle to attempt to stop the vehicle before entering the intersection and on coming traffic. The vehicle then stopped with the nose of the vehicle in the intersection. The brakes failed again. This was the 2nd time today I had an issue. The road surface was dry and the temp was in the 60's. There was no impact/contact with any other vehicle, but it was once again very close to having a wreck. The vehicle was at Hyundai for almost 90 days for the same issue late last year and into 2025. Hyundai repeatedly said there was a software update coming, but that never happened and they ultimately said there was no issue, no update, and come get the vehicle. I will be taking the vehicle back to Hyundia today. There are "NO" warning lights, faults, or any other indicator of a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643305February 18, 2025
SERVICE BRAKES
Driving on a 4 lane street at approximately 25 mph in the right hand lane next to curb when another vehicle swerved from the left lane into my lane. I slammed on the brakes in an attempt to stop and avoid any contact with the other vehicle. All the brakes did was a hard and long shudder, and did not seem to even slow my car let alone stop the car. Fortunately, the other vehicle attempting to swerve into my lane stopped. My vehicle never stopped and only seemed to slow down slightly. All I could do was to move my vehicle more towards the curb. At the time, I did not feel any impact and assumed no contact or damage. The other driver continued down the road and got onto the highway. When I got to a place to stop, I looked at my vehicle and do have damage to the left rear wheel well trim and back quarter fender area. My car would not stop. It felt as the ABS system was modulating hard. The road was dry, and the temp was in the mid 60's. This is not the first issue like this, and Hyundai says there is no problem and they will not fix it. The last time I took into the shop for this, it was there almost 90 days before Hyundai said come get the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11642993February 16, 2025
SERVICE BRAKES
ABS system kicks in under low speed, light braking situations when going over sudden bumps like train tracks and uneven pavement. This prevents the car from stopping in a normal distance, potentially causing accidents or stopping in the middle of an intersection. A recorded example of this issue can be found at the link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642433February 13, 2025
SERVICE BRAKES
When driving at slow speeds maybe 20-25 mph, I pressed the brake pedal and it vibrated violently and the brakes wouldn’t bite. It felt like it was skidding on ice but the road was completely dry. Very scary. It’s happened several times. This is my second palisade and it happened with my previous one as well. I have zero confidence that the car will stop in an emergency situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642310February 12, 2025
SUSPENSION
There is a constant thumping noise while driving my car and rides really rough.I’ve been there 5 times already. I had both shock absorber replaced and it’s still making that thumping noise. I do not want to send it to the dealership that replaced it because my paint or doors would get damaged and last time they broke the back passenger side faring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642304February 12, 2025
Chest Clip, Buckle, Harness, Insert, Padding
This car seat has been recall. I contacted the company and have not received any response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641540February 8, 2025
VISIBILITY/WIPER
Just Stopped Working Windshield And Rear Wipers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640207February 2, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
“Check parking collision avoidance system. Ultrasonic sensor error or blockage”. No sensors are dirty or blocked. The dealer cannot look at the vehicle for 2 months. This is the second time this has happened to this vehicle in 13000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638113January 23, 2025
SEAT BELTS
The base of the seatbelt in the Palisade, does not come out far enough/is too short for use with car seats and booster seats. Apparently, all Palisades have this issue. The seatbelt is nearly impossible for a child in a booster seat to buckle, or an adult for that matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635563January 12, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Collision warning and car came to an immediate stop while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Palisade