Hyundai Palisade Complaints (2021)

448 consumer complaints on file.

#11618961October 9, 2024
UNKNOWN OR OTHER
Upon opening the sunroof, two metal pieces flew off while driving and now the sunroof will not shut. The metal that flew off could’ve hit a car behind me. The car is available for inspection, Upon request. Online and saw other people with similar stories and issues With the Palisade. I then called the dealer/repair shop and scheduled for repair roughly a week and a half out which was the earliest I could get it in. There were no alerts or warnings or any lights telling me there was an issue with this particular device.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617547October 1, 2024
SEAT BELTS
The seatbelt indicator lights for both the driver seat and passenger-side third row seat appear to be faulty. The issue first appeared with the driver seatbelt chime, which would ding while the seatbelt was in-fact in use by the driver (i.e. the driver was buckled, but the indicator would chime as if the seatbelt was not buckled). The car was taken in for service and the issue was communicated to the service provider-a possible solution was recommended. At a later date, the chime for the third row (passenger side) seat began to chime faultily too. The indicator would chime both when the passenger was buckled, but also when there was no occupant in the seat at all. The concern is that seatbelt indicators are not working properly and therefore may impact other safety measures related to the affected seatbelts. The issue is still on going, most actively in the third row passenger-side seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613395September 9, 2024
POWER TRAIN, STEERING
In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611929August 31, 2024
SUSPENSION
Knocking sound from rear driver side area. May be linked to suspension. Cars has only 55k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608902August 16, 2024
SEAT BELTS
The seat belt buckle in the 2nd row and 3rd row seats are too low and put a high back booster and occupants at risk. My son is at the correct height and weight to transition into a high back booster and he and I are struggling to get the metal latch into the buckle. It’s extremely hard to determine if the seat belt latches correctly into the buckle because no click noise is heard. The buckle should raise out of the base of the seat at least another inch or two to allow children and adults to buckle safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608702August 15, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608430August 14, 2024
SEAT BELTS
Second row passenger side seat belt would come undone while driving. This would usually happen while under pressure rounding corners. Addressed with dealership during routine maintenance. Buckle was replaced and have not had any issues since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607964August 12, 2024
SEAT BELTS, VISIBILITY/WIPER
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607217August 8, 2024
ELECTRICAL SYSTEM
The child lock function malfunctions after engaged. Persistent clicking and doors are able to be opened while in the lock engage position. I travel with children so their safety is at risk with this malfunction. No lamp messages or warning signs are displayed. I’m taking back to the CarMax dealer today as I just purchased this car less than 24 hours ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607047August 7, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the interstate on a clear sunny day at approximately 70 mph within the span of five minutes my vehicle’s emergency braking system engaged (with visible warning on dash screen) causing breaking with a steering deviation forced to the right. There was no one immediately in the lanes next to me, and the car in front of me was 4-5 car lengths ahead, at least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606761August 6, 2024
SUSPENSION
I am experiencing the issues stated in TSB 22-SS-001H. 70,000 miles on vehicle; Hyundai refuses to repair under extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602631July 16, 2024
SUSPENSION
Vehicle started to have bumpy ride and loud popping noise from the rear. I have an appointment at the dealership next week, but we know the shocks are leaking/malfunctioning. This seems to be a very common problem with Hyundai Palisades. The concern is replacing with the same OEM parts to have the same issue again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597175June 27, 2024
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
While driving down the interstate heard a loud sound, sounding like a shot gun. Looked and the sunroof shattered. Immediately took it into the dealership and they determined it was not hit by anything and they have been seeing a rise of this happening. They are fixing under warranty and had to give me rental car because they don’t know how long it will take. It was extremely scary and thankfully my sunroof cover was closed. I can easily see this causing a car accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596185June 24, 2024
ELECTRICAL SYSTEM
2021 Hyundai Palisade 30, 000 miles while driving started having a random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This would sporadically continue to happen while driving as well as upon approaching vehicle. I have two small toddlers that I am truly concerned about. So far Hyundai has replaced 2 door latches and the Child Safety Lock Switch to no avail because the issue is still ongoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596118June 24, 2024
ELECTRICAL SYSTEM
If you have the child locks engaged on the driver side door controls, the back locks will continuously click as if they are trying to lock/unlock. This can happen when opening the locks with the fob, or randomly while driving. There are multiple reports of this issue on online forums such as Reddit, [XXX] , etc. This should be considered as a known safety issue with the potential to impact the health and wellbeing of children riding in the back of Hyundai models, yet no recall is in place to address it. Multiple owners have reported dealing with Hyundai dealerships on this issue at this time, not sure why Hyundai is dragging their feet in addressing this obvious safety concern??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595259June 19, 2024
ELECTRICAL SYSTEM
The child safety door lock system is malfunctioning. While driving or approaching the vehicle with the keyfob, all door locks will cycle repeatedly and randomly. After a minute or so of cycling, the dash will illuminate that the child safety door lock system has failed. The light on the child lock button on the door will remain illuminated; however, the rear doors can be opened, including while driving. This is a significant safety issue for those with children in the back seat. Dealer hasn't been helpful. Issue can be repeated by cycling the child lock button on the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594636June 16, 2024
POWER TRAIN
On 01/12/24 my vehicle cut off while driving and wouldn't allow me to shift from park to shift. The transmission also had a habit of jerking back and forth when under load going up a hill. Hyundai dealership suggested a transmission flush. After the flush the problem came back in May of 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592972June 7, 2024
UNKNOWN OR OTHER
The trunk electrical. When I push the button the trunk fully opens as you are in the turn knit begins to close and has no sensor. I came down into the back of my neck so hard and caused injury . It didn’t it again to my [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590873May 27, 2024
SEAT BELTS
The seat belt in the 2nd row where my child sits, comes unlatched while driving. Happened in the driver seat as well. This is a major safety concern given they come unlatched without pressure. We always double check now that we pull it after inserting to double check it is all the way in and it still has happened. It has not been inspected by manufacturer or dealership yet. Just bought used from a dealership in December (5 months ago). The vehicle is available upon request for inspection at anytime. The seat belt light alarms when it becomes unlatched. It’s been happening for a few months- I initially thought my child wasn’t clicking it in all the way but even after double checking it myself and when it happened in the driver seat this week- I believe it is not user error. I’ve searched online and saw other complaints of this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588677May 14, 2024
SEAT BELTS
The passenger side seat belt in the 2nd row repeatedly becomes unbuckled once driving. This has happened with adults and children sitting the the seat and has happened over an extended period of time. This is a major safety issue if it were to unlock during an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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