Hyundai Palisade Complaints (2025)

236 consumer complaints on file.

#11659584May 7, 2025
SERVICE BRAKES
When I drive over small pothole with low speed up to 15mph my abs activated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657828April 30, 2025
SERVICE BRAKES
I have had issues with the brakes on my brand new 2025 Hyundai Palisade. The first incident was in a parking lot. I was driving up to the exit of the parking lot, driving very slow. When I pushed on the brakes, the brake pedal shook, the car lurched forward and did not stop as it should. From what I have read online, this seems like an ABS system failure. Similar things have also happened on bumpy street coming up to a stop sign driving at slow speeds. Luckily, I have been able to stop before going into an intersection. This is very scary when it happens and especially when my family is in the car. I am driving slow but if I am unable to stop and go into an intersection, I will cause an accident. I took the car to the dealership this morning. They inspected it and were unable to recreate it. They said they cannot do anything until the issue can be replicated. We bought this car because of its safety rating but driving around with brakes that are not reliable is definitely a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656773April 25, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving at approximately 20 mph on rough asphalted road (city road under construction) I applied the brakes in a normal fashion only to be met with violent shaking of the car and an unresponsive brake pedal. After pumping the brakes several times I was able to bring the car to an abrupt halt, narrowly avoiding an accident, i.e., I was inches away from smashing the car in front of me. The violent shaking felt similar to when an ABS is engaged, though more pronounced. I have an appointment with the dealer next week but am documenting the event given the numerous reports I found online and the multiple reports of the dealers doing nothing to remedy the safety issue. The vehicle has not—as of yet—been expected by the dealer. No warning lamps or messages appeared during the incident. This happened once before under similar circumstances approximately two weeks ago but I wrote it off as a "one off."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656323April 23, 2025
SERVICE BRAKES
As seen on many complaints online, the ABS system is failing when coming to a stop on dry roads. If you hit the slightest bump it will lung forward and you are unable to stop the car for 15-20 feet. This has happened numerous times almost causing an accident with my family. My fiancé was driving the kids to school and she hit the brakes at a stop light and she was unable to stop until she was in the intersection. Luckily, the cars coming were able to avoid her. She is petrified to drive this car. Hyundai has a case open and since they can't replicate it at the dealership, they send me my car back. It has been at the dealership twice for this issue and it has happened again. There are no options for me at this point other than to drive an unsafe car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656120April 22, 2025
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed at night, the driver's side headlamp failed to adequately illuminate the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who agreed that the headlamp provided little illumination but informed the contact that the headlight was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655462April 18, 2025
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I was driving not even 5 miles per hour because I was coming to a turn I was making there was bumps in the road I ran over and lost control of the car no steering at all I couldn't stop it felt like I had a blow out and then I stomped on the brake hard and it stopped before it hit the curb with no codes or anything to tell Me what happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655324April 17, 2025
SERVICE BRAKES, STEERING
When traveling slowly and braking, if you hit a bump the car steering begins to shake wildly that makes you feel you will lose control. You have to bump the brakes to make it stop. Seems like the anti lock brakes kick in when it shouldn’t and because it is the front tires make the car violently shake. Happens intermittently and difficult to reproduce at will. Has happened numerous times. Brought to dealership and because it can’t be reproduced at will they will not investigate the issue. Seems to be only a matter of time this will cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654611April 14, 2025
SERVICE BRAKES
On three separate occasions while driving in moderate stop-and-go traffic, I experienced an intermittent issue with my braking system. I was unable to fully depress the brake pedal. In some instances, the pedal felt like it was grinding as I pressed it down. The grinding sound was similar to what you might hear when there’s surface rust on the brakes in the morning, but it was coming from the brake pedal. I had been driving for a while and it hadn’t rained in days. I also felt feedback in the pedal during these instances, even though the issue did not appear to be related to the brake pads or rotors. This reduced my ability to brake effectively, and although I have not been involved in a crash, the safety of myself and those around me on the road was potentially in jeapordy. The issue is sporadic and does not trigger any dashboard warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653355April 8, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Hyundai "Smart Cruise Control (SCC)" I had my SCC set at 54mph. I entered a broad curve, which was gentle enough that it was safe to maintain that speed. Ahead was a left-turn turnout lane for vehicles wanting to make a left turn off the highway. This turn lane is part of the broad curve, too. A vehicle was stopped ahead in this appropriate turn-off lane waiting for oncoming traffic to clear. As my vehicle entered the curve, the radar/camera at the front of my car detected this stopped vehicle a little ahead of me, and immediately began to brake my car into a panic stop. I was thrown forward a little in the seat, and the vehicle immediately behind me had to suddenly brake, too, in order to avoid read-ending me. These was no need for this of course. With conventional cruise control, I would have been able to navigate through the curve at the set speed, and all vehicles in the vicinity, including mine and the vehicle behind me, would have been safe. The Hyundai owner's manual points out that the SCC may well malfunction in curve situations (among many, many other situations). Smart Cruise Control is an accident waiting to happen. Please, please get this feature OFF of vehicles sold in the United States. Return control of the vehicle to the drive, not some camera. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648390March 14, 2025
VISIBILITY/WIPER
I was driving down the highway and suddenly heard a crack. One on the windshield and one on the passenger window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644409February 23, 2025
VISIBILITY/WIPER
Purchased car new on 01/10/2025. Drove across country to my home without any problems. At 3300 miles, on 02/21/2025, I was entering circular freeway onramp when a horizontal crack about 6 inches long in windshield suddenly appeared midway up on driver's side. No object observed striking glass either visually or audibly. After parking, crack was in outer glass layer with no indication of impact damage, such as spider cracking. Small glass fragments flaked off in area where glass crack originated. Crack has continued expanding horizontally to about 18 inches as of this writing. Crack is in direct line of driver's vision creating distraction. Structural integrity of the glass is now in question. Appears to be a stress induced crack. Due to recent crack, windshield has not yet been inspected by professionals but is available for inspection. Mild temperature in the high 50's and no rapid temperature changes. Car has Heads Up Display (HUD) which I understand has a different windshield from non-HUD models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644021February 20, 2025
SEAT BELTS
After buckling the front passenger seatbelt and proceeding to drive, the front passenger seat belt disconnected without warning. This is the 5th time this has occurred during driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638927January 27, 2025
SERVICE BRAKES
I'm writing to report a safety issue with my 2025 Palisade Calligraphy Knight Edition. The other day, I was driving in town on a rough road, going under 25 miles per hour, when I came to a stop sign. I pressed on the brakes, but the car wouldn't stop completely. It kept moving forward, shuddering, and the ABS wouldn't stop. It felt like the brakes were not engaging properly, and the ABS was malfunctioning. It did finally stop on its own, but it was really scary. What component or system failed or malfunctioned, and is it available for inspection upon request? I believe the braking system, and potentially the ABS, malfunctioned. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? My safety and the safety of others were put at risk because the vehicle did not stop as expected, and I had limited control over the vehicle's movement. This could have resulted in a collision. Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not been reproduced or confirmed by a dealer or independent service center. This is the first time it has happened. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle and its components have not been inspected by anyone regarding this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I'm worried that this could happen again, and I want to make sure that other drivers are aware of this potential problem. I've only had my Palisade for less than 100 miles, so I'm hoping this is an isolated incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638536January 25, 2025
SEAT BELTS
The front passenger side seatbelt disengages while driving- has happened on four occasions. The vehicle is available for inspection upon request. This has not been reproduced or confirmed by a dealer or independent service center. There were no warnings or indications that the seatbelt was loose or would disengage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634502January 7, 2025
SEAT BELTS
The seat belt on the driver’s side 2nd row captains chair and the 3rd row middle seat spontaneously unlatched while driving. This occurred 5 times over 2 days, at different speeds and locations. One in a parking lot, twice while exiting the neighborhood, and twice on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623461November 4, 2024
SEAT BELTS
The passenger side seatbelt will not buckle. There was no warning no signs of failure. The car has 3000 miles on it. Seems like something in the receiver part of the seatbelt is broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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