Hyundai Kona Complaints (2022)

123 consumer complaints on file.

#11499187December 28, 2022
POWER TRAIN, ENGINE
Around 8,000 miles, mid-drive my check engine light came on and immediately the ability to speed up became very shotty. I have a 2022 kona n-line. I could put my foot on the floor and it would take forever to get up to speed if at all. It was very here and there and seemed to have a mind of its own when it would do this. I’ve had it into the shop 5-6 different times since then to have it addressed and I’m still having issues with it. They replaced some valance, the solanoid, and just recently completely replaced the entire turbo system to try and fix the problem. It seems to have helped, but I still have this ongoing clicking sound since this started when the car downshifts it seems like, that has yet to be diagnosed. It’s not a normal car sound at all and nobody seems to even notice this sound I mention every time I take it in. I’ve read similar stories with this same model of car, yet there’s no active recall on it. I’ve been dealing with this for months and it’s aggravating the amount of time I’ve put in to trying to fix this. I travel for work which only makes things so much more frustrating to work around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498498December 22, 2022
ELECTRICAL SYSTEM, ENGINE
There was a parasitic or phantom drain on my 12v battery (after 7 months 6K miles) - DEAD. A dealer service tech determined it to be the Harman Kardon radio (KONA EV Limited). Drained 3 batteries before it was found to be the culprit. Radio on backorder with no sign of ever showing up. Car has been at the dealer long enough to trigger the lemon law in CA. Considering the buyback as I have made two lease payments without the car in my possession6 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497879December 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Two times on a highway, the car engaged the automatic emergency brakes when the driver was driving straight forward. We were not turning, breaking, or accelerating and there were no cars close to our car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497386December 14, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control on the 2022 Kona is not viable. In the standard cruising gears the cruise control is unresponsive for a long duration resulting in reductions of speed of up to 11 MPH at highway speeds, in traffic. The response of the cruise control to following a car can take up to 1 minute to actually try and recover speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496797December 9, 2022
ENGINE
The contact owns a 2022 Hyundai Kona. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that there was bad fuel in the vehicle. The failure reoccurred and the vehicle was taken back to the same dealer who reset the codes. The failure persisted. The vehicle was taken to the dealer and diagnosed with a cylinder misfire. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496222December 6, 2022
ELECTRICAL SYSTEM
This is a continuation of Complaint #11495997. Mon 12/05/22 AM - I could unlock the car, but it wouldn’t start. I jumped the 12v battery and drove car for about 30 minutes. Tue 12/06/22 AM - Car Completely Dead. I called Hyundai Roadside Assistance who sent a AAA technician who jumped 12V battery. I drove car for about 45 minutes to charge battery. I left a message with San Leandro Hyundai - Service & Parts Center about bringing car in and getting a loaner car, and am waiting for a callback today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495997December 5, 2022
ELECTRICAL SYSTEM
Vehicle Complaint: Electrical System / Vehicle: 2022 Hyundai Kona Electric SEL Black VIN: KM8K33AG7NU156867 / Wed 07/13/22 - Car purchased from CarBlip (https://www.carblip.com/). CarBlip got it from Harbor Hyundai in Long Beach, CA and trucked it to me in Oakland, CA. / Wed 10/26/22 AM - Car Completely Dead. I called AAA; they sent a technician who jumped 12V battery. I drove car to San Leandro Hyundai - Service & Parts Center and left the car there. They checked battery and said I must have left something on that drained the battery and car is fine now. I picked up the car. / Fri 11/04/22 AM - Car Completely Dead. I called AAA; they sent a technician who jumped 12V battery. I drove car for about 45 minutes to charge battery. Then I drove car normally for rest of day and next day. / Mon 11/07/22 AM - Car Completely Dead. I called AAA; they sent a technician who jumped 12V battery. I drove car for about 45 minutes to charge battery. Then I drove car normally for rest of day. / Tue 11/08/22 AM - Car Completely Dead. I called AAA; they sent a technician who jumped 12V battery. I drove car to San Leandro Hyundai - Service & Parts Center. They put a brand new 12v battery in the car. / 11/08/22-11/19/22 - I drove car normally. / 11/20/22-11/25/22 - Car sat in our driveway in Oakland, CA while we were out of town for Thanksgiving week. / Sat 11/26/22 AM - Car Completely Dead. / Thu 12/01/22 PM - My husband jumped 12V battery and drove car for about 45 minutes. / Fri 12/02/22 AM - I drove the car to San Leandro Hyundai - Service & Parts Center and left the car there. They said the received a “Technical Notification” from Hyundai and reprogrammed the car: “BMS EV LOGIC IMPROVEMENT UPGRADE” and said the car should be fine now. I picked up the car. / Sat 12/03/22 - I drove car normally. / Sun 12/04/22 AM - Car Completely Dead. I called Hyundai Roadside Assistance who sent a AAA technician who jumped 12V battery. I drove car for about 45 minutes to charge battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496053December 5, 2022
ELECTRICAL SYSTEM:HORN
The following was posted on 12/5/22 on Kona Owners Forum: "USA location. Have a '22 Kona (EV; but, that apparently that not relevant to problem). Horn stopped working at about 7500 miles. Immediately made appt with dealer. On day of service there was another 2022 Kona (gas powered) in shop for same thing. Since I only have one car and wife with Alzheimer's, dealer checked obvious things and released me, saying the other owner could leave their Kona for detailed diagnosis. Dealer reported back to me that they believed they had found problem with other Kona, ordered part and would let me know if problem would be solved for the other Kona. If problem solved they would replace my part, of course under warranty. Today I was informed part didn't fix other Kona. So, I am without horn and dealer back to square one. Dealer said there is no recall and no tech bulletin addressing this problem. I can see from forum history that many have experienced a failed horn. HAS ANYONE EXPERIENCED A SOLUTION? If so, please share solution. Dealer welcomes any info I can provide. I think I will also report this to US Dept of Transportation, since 'no horn' is a safety hazard and may in fact be illegal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492512November 6, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
22’ Kona N DCT Base US spec. 5,600 miles est (2nd Kona) Fuel used: Shell Premium Outside Temp: 76F/Dry-Clear Sky. This is my 2nd Kona N, this is the 4th experience I’ve had with my Kona N’s. Towed the first on Vin# [XXX] to dealer, engine stalled after refueling during a road trip. 6/7k miles. Misfire. No replaced parts, car started acting normal. Then I traded it in for another Kona N in June 22’. The vehicle in normal mode is fine. I believe. Switching from N Mode is where the engine starts misfiring and runs on 3,2cyl puffing out white smoke. Leaving me stranded. The codes all show via car touch screen, and OBD reader/history. All electronics perform properly, including active safety features. I am Hyundai affiliated but I do not know how to relay the message. All of the Kona N/Elantra N/Veloster N DCT. Need software updates. It’s a bug, I honestly think. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490818October 25, 2022
ENGINE, POWER TRAIN
While on the highway the transmission completely stopped shifting and stayed in first gear and would only rev up the engine when the accelerator was applied. I was able to get up to 50mph and slowly make my way to the dealership where I bought it 2 months ago. I turned the vehicle off went inside to talk to the service center where I was told that it'd take 2 to 3 days to even get my car in to get looked at and they did not have any loaners to give me. I still had to work and couldn't take time off so I went back to my car and restarted it after a few minutes and it drove regularly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490731October 25, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is my 2nd report on the same issue. There is another report from me on the first and I will be discussing this with my Hyundai dealer today. On a 250 mile road trip, on the expressway, two separate times, the car suddenly braked hard and the emergency warning flashed on the speedometer. Each time it was about 3-5 seconds. On the second incident, my passenger thinks she noticed it happening in conjunction with a car appearing on my side. She said the side mirror warning lit up at the same time the car started braking. It could just be a coincidence though. Thankfully, neither time did the brakes fully stop the car, but DAMN, it is very scary when it happens on the expressway and I am very nervous to drive with the feature on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488652October 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Incident #1: Auto Emergency Breaking System sensed false situation and auto braked nearly causing high speed accident. Caused while exiting I-80 West Bound off ramp with two lanes Ramp that exits. I was in the inside lane and there was another vehicle in the outside lane. Assuming the system thought I was going to turn into the outer car and braked suddenly. Incident #2: Lane keeping system, constantly fights me for no known reason. While in Las Vegas on Flamingo Road on Oct. 10, 2022 the system suddenly jerked the car to the left and nearly into a head-on crash. My family is very lucky to be okay. Car has problems when road markings are not consistent or when using reflectors (vs painted lines) or when there are exits. It's safer to leave the system off in my experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488124October 6, 2022
POWER TRAIN
Was driving on the freeway when lost all power when the gas pedal was pushed no power then the rpms would shoot to 7000 was able to get off the freeway the check came on had the car towed to the dealership after waiting 2 weeks was told the transmission needed to be replaced this was on a 2022 Hyundai kona with only 7000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486593September 27, 2022
VEHICLE SPEED CONTROL
It is called a "Smart Cruise" and it does not hold the speed. When driving on the interstate and the speed does not hold that would cause a risk of collision by other vehicles that are driving the appropriate speed. I took the car to my Hyundai dealer and a tech drove it. He said he got the same result of not holding the speed it was set at. I was told this is a problem with the Smart Cruise and that there was nothing that could be done at this time. There was nothing to say the cruise control was not working correctly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485854September 22, 2022
POWER TRAIN, SERVICE BRAKES
When I pull up to my driveway, which is on a 45-degree angle from the street for approximately 100 feet, and stop the car with the vehicle brake, take my foot off the brake and leave the transmission in drive, the car sits for approximately 15 seconds and then, without any input, the car will climb the hill. I was curious, so I turn the car around and backed into the driveway, and it did the same thing in reverse. I hate to think that a small child would be sitting in the driveway and the diver didn't see them. My question is would the car keep going and run over the child?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485593September 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 9/20/2022 I was driving on the expressway at approximately 60 mph when my car suddenly applied brakes and slowed considerably without reason and started flashing the emergency braking notification with alert noises. The notifications stopped after about 6 seconds and the car did not come to a complete stop, as I probably would not be here today, but it rattled me and now I have lost confidence in my car and feel this can cause a serious accident. The car has 1,322 miles and I have noticed one other incident at speed under 10 mph approaching traffic light.. I called my dealer to let them know. They made a note in my profile because they didn’t think they would be able to do anything. I searched Google and found others have discussed the exact same issue with the same model. This should be addressed! I will be turning this feature off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483593September 8, 2022
LANE DEPARTURE: ASSIST
The lane assist tries to drive me off the road multiple times every day putting the safety of myself and others at risk. The car has not been inspected by insurance or police. The problem has been present since the first week of owning the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480768August 23, 2022
VISIBILITY
The contact owns a 2022 Hyundai Kona. The contact stated while driving approximately 70 MPH, the front passenger’s side window exploded without impact. No medical attention was needed. The contact was able to drive the vehicle to her residence where the vehicle was then towed to the dealer. The contact was informed that the vehicle would be repaired under warranty. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was provided case number. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479433August 15, 2022
ELECTRICAL SYSTEM
The 12V battery keeps draining on this 2022 Hyundai Kona Electric. This problem happened when I owned the car for 7 months, I believe the battery management system from Hyundai caused the ruin and drainage to the 12V battery. It has happened 10 or more time ever since the battery keeps draining and Hyundai refused to take any responsibility in their faulty 12V battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473339July 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the freeway at about speed limit. I was at a safe distance (3 car lengths away) from the car in front of me. The emergency brake activated. It did not stop the car, but I felt a pause in the drive. The message on my dashboard stated "emergency brake activated". A few minutes later, the emergency brake activated again. Again, it did not stop the car, but I felt another pause in the drive. The message "emergency brake activated" also came on the dashboard. I had a passenger in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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