Hyundai Kona Complaints (2022)

123 consumer complaints on file.

#11648623March 17, 2025
UNKNOWN OR OTHER
On February 3rd 2025, directly after putting my Kona in park, I felt it pulsing, saw the RPM dial bouncing repeatedly up and down, and the overhead lights flickering in rhythm with the vibrating/pulsing and RPM dial bounces. I recorded this incident, then turned my car off and on again at which point these observations could not be repeated - in other words, the car was acting fine. There were no other observable issues until March 1st, 2025, when these exact symptoms emerged under different circumstances. I came to an idle at a red light (with the auto-start/stop feature turned off for this drive) when the RPM bouncing, car pulsing back and forth, and lights flickering happened again. My car felt as though it was about to stall this time until, thankfully, the light turned green and I could accelerate. The issues dissipated with acceleration. I have this incident on video as well. I have a little over 63K miles on this car. I drive all day for my job, so it's used often for short trips throughout the city.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645210February 27, 2025
ELECTRICAL SYSTEM, ENGINE
Car will stop running and not start back up when stopped at a light or stop sign sometimes. I have started driving with the auto start stop off because I will be stuck at a light or stop sign because it will power off but not come back on again. This has occurred several times. The dealership told me there was no issue 11/22/24 but were willing to sell me another battery if I wanted to just replace the battery. The battery would test fine and then not and then fine again. I did price battery’s and they tested my battery at auto zone when pricing them and it tested fine with them also. They did not feel like it was a battery issue. I don’t either now since it stays on no problem when I turn off the auto start stop. There is something honestly wrong because if I leave that feature on, it will power off and sometimes stay off. The first times it happened was in November 2024 but it keeps happening. Sometimes i forget to click off the auto start stop and it will happen to me again but I shouldn’t have to turn that feature off to prevent my car from shutting down and not restarting when stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642709February 14, 2025
ENGINE, VEHICLE SPEED CONTROL
While accelerating onto the highway, the engine backfired and suddenly lost speed, violently shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632461December 26, 2024
ENGINE
The vehicle has lose of acceleration while driving.. On Freeway the gas pedal loses acceleration. Lift off gas it accelerates then loses acceleration again. (4 times in a row) It was a big safety issue. There was no where to pull off. I made it to the nearest exit and took backroads home. Took it to Dealership they couldn't replicate the issue. I contacted Hyundai and they had the car sent back to dealership and so far they can't replicate it. It has done this numerous times, at different times and speeds. The car is now at the dealership for the second time (since the 17 of December) There were NO WARNING LIGHTS so dealership says hard to diagnose the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632369December 26, 2024
UNKNOWN OR OTHER
Horn stopped working for third time. Replaced by dealership twice, awaiting parts for third repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631411December 18, 2024
UNKNOWN OR OTHER
HORN STOPS WORKING. IT STOPPED WORKING ABOUT A YEAR INTO OWNING THE CAR, THEN AGAIN A FEW WEEKS LATER. THE HORN SEEMS TO STOP WORKING AFTER WINDSHIELD WIPER FLUID IS REFILLED; NOT SURE IF IT'S RELATED THOUGH. I HAVE BEEN IN SITUATIONS WHERE I NEEDED TO USE THE HORN BUT WAS UNABLE TO BECAUSE IT WAS CONSTANTLY NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630822December 15, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
During the winter the vehicle does not produce heat. There is a knocking sound from under the dash and only cold air comes out of all the vents. When it was 20 degrees out I measure 35 degree air out the vents over the couse of an hour drive. The car has been to the dealer multiple times for this issues. They have acknowledged the problem and have tried replaing different parts but the problem still occurs. It's very cold in the car when it's below freezing outside and it's difficult to clear the windows of fog, frost, and snow with no heat. The HVAC system will make the knocking sound when turing on the car and sometimes when driving also. Trying to adjust the temperature will sometimes trigger the noise. I feel the knocking sound and lack of hear are related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624680November 12, 2024
ENGINE
On 10/4/2024 I was driving my 2022 Hyundai Kona SEL (61, 492 miles on odometer) with a cruise control set at 75 mph for my morning commute into work. I was approx 15 miles away from my house and at least 7 miles away from my place of employement. Suddenly and without warning the engine revved to beyond 4500 RPM and shut off. The lights on the dashboard all lit up and a message flashed on the screen stating engine cut off, turn off car and restart. I was surrounded by several cars at this time. I was able to navigate to the shoulder of the 2 lane road I was on and bring the car to a stop. When I tried to turn the car back on it would not. I had the car towed to the dealership. First they had to replace the battery as they stated there was not even enough juice in the battery to update the onboard computer for diagnostic. Then, after a week of waiting, I called and was informed that the engine was deak (advisor used the phrase "the engine when clunck"). As of today, 11/12/2024, I do not have a full diagnosis for the engine failure as the dealership has yet to inform me even though I have submitted multiple requests through various means. Service advisors states that the engine will be covered under the CPO warranty. At the time of the incident, the engine had not given any indications of any issues (like noices, stalls, etc). My sister had driven the car two days before and said it was driving fine. I had had the oil changed a week before and the tech did an inspection at that time and all parts were in working/good condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623209November 1, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On four separate occasions now, I have been driving on the highway at roughly 60 mph, no cars in front of or beside me, and nothing else obstructing the roadway, when completely out of nowhere the emergency braking activates for 3-5 seconds. Thankfully there was only a car behind me on one occasion, and they were far enough behind to not collide after my sudden braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607703August 10, 2024
UNKNOWN OR OTHER
At Carmax in Hillside I'll about 3 weeks after I bought this used 2022 Kona the engine check light came on with code p2181. Cool system code. Possibly the thermostat is not working properly.13399 miles on August 9 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605205July 29, 2024
UNKNOWN OR OTHER
There were several recall/service notices on my vehicle. I brought car to dealer in May and they were unable to address them all b/c I was informed a dealer specific piece of equipment necessary for the recall had broken and they could not address that issue. Why is it saying on NHTSA website zero unaddressed recalls for my car? Here are some of the notices: Service Campaign 9A4: Kona EV DTC Inspection, BMS Update, and BSA Replacement – Dealer Best Practice August 29, 2023 I believe there was an additional issue of concern. I originally scheduled for early 2024 & then there was an additional recall/concern and I could not be accommodated until May 2024; however, as mentioned, they were unable to address all the issues at that time. Please let me know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599253July 5, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2022 Hyundai Kona. The contact stated while driving at an undisclosed speed, the sunroof fractured without impact. The contact stated that the fractured glass fell onto the contact while driving. The vehicle was taken to the dealer where it was diagnosed with a defective sunroof glass. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The contact was informed that the sunroof glass needed to be ordered, and there was a 10-day waiting period before the parts would be delivered. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596538June 25, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I purchased this 2022 Kona used with 12,000 miles in April 2024. On 4 occasions it has failed to start. When starting the vehicle with push button I only heard a series of clicking. There was no other sound made while trying to start the car. My husband had a remote jumper and attached it to the battery as directed on the jumper, then pushed the start button. The vehicle started immediately. The vehicle then ran normally. I episode occurred after the vehicle sat while we were away for 2 weeks on vacation. Again, using the remote jumper, the vehicle started immediately. Another occasion, the vehicle was driven that day and when attempting to move the car from the driveway into the garage, it once again failed to start. Just a series of clicking sounds. Application of the remote jumper once again started the car immediately. On the 4 th occasion (XXX) I was stopped at a traffic light waiting for the right turn arrow to appear. It was raining hard. The vehicle cut off (as it normally does when idling while stopped) then the dashboard went dead. The safety flashers would not work nor could I restart the car. This time there was no sound or clicking. I exited the vehicle in heavy rain and traffic, got the remote jumper from the trunk, raised the hood in the rain and heavy traffic and proceeded to attach the jumper to the car battery. The car started immediately. This last occasion of the vehicle shutting down was extremely dangerous. As I stated it occurred in a heavy rain in a very congested and heavily traveled city road. Visibility was poor due to the weather and lack of safety flashers (Toledo, Ohio at the corner of [XXX] ). I was fearful standing outside the vehicle with so much traffic. I was blocking the right turn lane so people behind me were not happy. I am [XXX] and unable to push it to the side of road. I believe that intersection has a left turn lane, 2 straight lanes, and the right turn lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593070June 7, 2024
ENGINE
The contact owns a 2022 Hyundai Kona. The contact stated that while at a stop light, the accelerator pedal was depressed while starting to make a left turn and the vehicle shut off. The vehicle rolled to the shoulder. The shift to park or neutral message was displayed. The vehicle was shifted to neutral and restarted. The vehicle was taken to the local dealer who failed to retrieve a fault code. The manufacturer was not contacted. The approximate failure mileage was 43,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581381April 5, 2024
ENGINE
While driving on a freeway, the drain plug fell out, dumping all of the oil onto the road. The vehicle had been serviced by just one facility and I had only had this brand new vehicle for 7 months when this occurred. This incident put the driver, any passengers, and anyone on the road nearby at risk. The drain plug loss was verified by a Hyundai certified service facility and then I was asked to tow it to the Hyundai certified facility that performed all of the services. I was told that Hyundai Motor America sent representatives to inspect the vehicle at both facilities along with the service staff at each facility. I have not been informed of anyone else inspecting the vehicle such as law enforcement or insurance representatives. There were no warning lamps or messages or symptoms prior to the drain plug falling out. There was no evidence of any oil leak, either. There were warning lamps immediately afterward. Blue link sent me a message as soon as the vehicle was turned back on after being turned off. The message said "a possible condition with your engine control system has been detected with your 2022 Hyundai Kona..." My 2022 Hyundai Kona is still sitting at the Hyundai certified repair facility over two years later. I had to hire a lawyer to try to get this situation rectified. No one wants to accept the responsibility for the drain plug falling out of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580428April 1, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Kona. The contact stated that the vehicle stalled while at a complete stop and would restart independently while shifting into park(P). There was no warning light illuminated. Additionally, the contact stated that while driving 65 MPH, a chime sounded, and the message "Think About Taking a Rest" was displayed. The dealer was notified of the failure via email. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,842.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577782March 16, 2024
ENGINE
My Check Engine light came on and stayed steady (not blinking). The Cause for it is Unknown to me. I took it to the Dealership and they scheduled me to bring it in 3 days later, 3/12/24, to determine if it was something simple or if would take up to a couple days to fix. They assured me that if the light remained steady, I would be fine to drive the car. If it began blinking, then bring it back in. If the fix would take a day or more, they don't do loaner cars so I'd have to rent one (no cars to borrow and Ubers don't take wheelchairs). Approximately an hour after I arrived on 3/12 (I had to wait for my car), they gave me my car back. They had to order a part that was on back order that could take weeks or months to arrive. The part had something to do with preventing the engine from overheating, but I was not to worry so long as the Check Engine light stayed steady. They then asked how many miles I typically drove each day, "just around town, right?" I answered, usually, but that I was currently taking medical treatments for the next two weeks which involved around 70 miles roundtrip plus my usual daily miles. The Service person winced at that. They then told me that if the car overheated, to not worry, just pull over until it cooled off, and if it didn't, just use the Roadside Assistance service, then bring the car to the Dealership and they'll give me a loaner car (?!?) until my car could be repaired. A bit in shock, I left. After thinking about it, I find the Dealership's handling suspicious. 1) They didn't give me any paperwork. In all previous interactions, they've given me paperwork even if I've only had my fluids topped up. 2) If a back ordered part could take up to months to come in, it seems most likely to me that the scarcity is due to huge number of customers needing the part, not a supply-chain issue. I am disabled and in a wheelchair, so need my car to take care of myself. I hope everything is actually okay. If not, please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576401March 9, 2024
ELECTRICAL SYSTEM
Horn stopped working. Fuses are good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572620February 18, 2024
UNKNOWN OR OTHER
Horn fails in very cold weather. When the horn is depressed/pushed down on, no sound is produced. The first and second incident caused it to stop working completely. During the THIRD incident, repeated pressing of the horn would eventually produce a weak sound that would eventually grow louder. This compromises safety because the horn cannot be counted on to alert others to imminent possible danger/collision. The dealer confirmed it twice and replaced the horn twice. The first incident was remedied by replacing the horn fuse. The vehicle gave absolutely no warning or symptoms that the horn was going to fail to produce any sound. Incident dates: 12/25/2022, 02/26/2023, and 01/18/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570682February 7, 2024
UNKNOWN OR OTHER
Horn needs replacing. No bodily damage was done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Kona