Hyundai Ioniq 6 Complaints (2023)

56 consumer complaints on file.

#11630270December 12, 2024
ELECTRICAL SYSTEM, ENGINE
The dashboard error code (check vehicle power supply) also in the bluelink app the error code(DTC P1A9096). I was driving the car. It was 196 miles of range. The car suddenly went into turtle mode and then the car just died in the middle of the road. Luckily I was outside my residence. After waiting 4 hour for towing. I had it towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627984November 29, 2024
UNKNOWN OR OTHER
Horn stopped working 18 months into owning the car. Numerous other drivers report the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612785September 5, 2024
ELECTRICAL SYSTEM
iccu unit battery problem car will not start or cannot turn off engine no problem with car until dealership in a recall appointment upgraded software instead of a total replacement of the iccu unit as in directed in the recall in June 2023 The initial problem began1 in July 2023 replacement of recall of unit was not done by dealership simply installed new software recurring problem on 8/2023 Problem arose 3 weeks after the upgrade, the correction in July resulted again in a failure 3 weeks later on [XXX] danger to drive car is an Ionq6 Hyundai I believe there are many similar incidents as mine that have been reported to you Dr [XXX] email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604908July 27, 2024
UNKNOWN OR OTHER
Horn progressively not working. 2 components:high and low frequencies have died and the horn is kaput. Forty still under warranty in my case but seriously concerned for security while driving as this is sudden and unexpected!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602386July 15, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Ioniq 6. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to charge the battery, the recharging system did not recognize that the vehicle was plugged into a charging station. The contact stated that the vehicle indicated "Charging Unsuccessful" and the contact had to connect and disconnect the charging cable several times until the vehicle was successfully charged. Additionally, the contact stated that the "Service Required" message was displayed along with a countdown for days remaining for the repair. Additionally, the contact reported that the electrical charge was drained, and the contact was unable to start the vehicle. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed and was not repaired. The contact related the failure to the recall. The failure mileage was 3,611. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586642May 2, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
The horn stopped working. I was not able to warn other drivers they were cutting me off. The problem has been confirmed by the dealer. The high pitch horn was replaced and the low pitch horn was ordered for replacement. There were no warning lights or blown fuses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578971March 22, 2024
SEATS
The driver seat is causing back, glute and groin pain. The car has been driven for only 1.7k miles, but the seat cushions already have so much give that one can easily feel the frame under the seat when sitting or pressing down with an open hand. The back of the seat has so much give that it is possible to feel the plastic behind the seat back cushion. I will include photos, but unfortunately it is rather difficult to capture the issue in photos. The issue is constant and ongoing. Aside from causing pain that is requiring medication, the uncomfortable seating is distracting and experiencing numbness in your legs while driving are both clear a safety concern. The dealership, as well as Hyundai USA’s customer service, are refusing to take any action on these concerns. Instead they have given me the run around for 4 months saying I should contact customer service or the dealership, respectively. The dealer has inspected the car, but maintains that there is no issue. I would be happy to get the car assessed by somebody independent if NHTSA as suggestions in that regard. The issue first became apparent after driving the car for daily commutes shortly after taking possession of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573025February 20, 2024
VEHICLE SPEED CONTROL, POWER TRAIN
While driving in the highway I took my foot off the accelerator and despite one pedal driving being on the car did not brake. I then tapped the brake. When I then pushed the accelerator to keep up with traffic, nothing happened. I checked the screen for warning lights. The car had none. The accelerator pedal was non responsive causing a huge safety issue for me and others on the road as the car was now just cruising as I was approaching a hill..I had to turn on my hazards and get over into the shoulder of the highway along the bridge at night. I stopped the car. There were still no warning lights on. I turned the car off and back on and the problem was no longer present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573010February 20, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On the afternoon of February 12, 2024 (5:12pm), I was driving northbound on I-71 at highway speed, approximately 75mph. My Hyundai Ioniq 6 alerted me of a (non-existent) impending front-end collision, and within 1 second of the alert starting, the automatic emergency braking system activated. This resulted in the violent (and unexpected) braking of my car to around 25mph. There was no clear reason for the collision detection alert or the automatic emergency brake. The light was good and there was no significant weather. There were no vehicles immediately in front or behind me. (Nearest car in front was over a quarter mile away.) The force of the braking was sufficiently strong that I am still sore in my shoulder and back a week later. I am fortunate that there wasn't a car close behind me, as I likely would have been rear-ended due to the unexpected and abrupt nature of the braking. The vehicle was taken in for service (invoice attached) and "calibrated". Within 10 miles of getting back on the highway, warnings (but no braking) triggered again. (photo attached of one of the warnings). The vehicle is currently back at dealer service.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11562266December 28, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2023 Hyundai Ioniq 6. The contact stated that while reversing, the brake lights interfered with the optics of the back-up camera. The inference caused the camera image to be distorted which affected the visibility while reversing. There was no warning light illuminated. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,518.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561700December 24, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Ioniq 6 Limited AWD experienced a phantom braking event in a covered parking lot with no cars or pedestrians anywhere near the front of my car. The car just stopped suddenly with a warning message "Emergency Braking", and it wouldn't allow me to proceed until I turned off the car and then turned it back on. Fortunately, there wasn't a car close behind me at the time, but it could have triggered a rear end collision. Prior to this phantom braking incident, but on the same short drive, I noticed that the car incorrectly showed a red line indicating that the driver's side of my car was extremely close to some object, even though visual inspection confirmed that there was nothing there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560973December 19, 2023
EXTERIOR LIGHTING
Headlights do not illuminate the road properly, there are dark spot in front of the car specially on the driver side. Making a turn there is ZERO visibility ( almost went into the median road ) because I do not see anything on the sides. The headlights do not " flood the road " Hyundai say this about the headlight and is very misleading. I drive a lot specially at night I am afraid to drive the car like that. A 2023 52k should not have these issues. BIG safety issues. To have a dealer check the car out I have to wait a month, so I am waiting. Please see the link below here is what Hyundai says about the " state of the art " headlights. Even driving in the city visibility is very bad. [XXX] . Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555846November 18, 2023
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
My Ioniq6 slowed down to 20 mph for the second time tonight. No matter how hard I pressed on the accelerator the car would not speed up past 20 mph. A message on the dashboard said “Limit: 20 mph”. Eventually the car picked up speed then said “Limit: 43 mph”. (The speed limit on University Blvd at this point was 35 mph). I did not test that, as I was almost home. This happened around 7pm on Saturday, Nov 18, 2023. My wife was in the car with me and asked why I was driving so slowly. The first time this happened, a couple weeks ago, I don’t recall seeing a message on the dashboard. I fiddled with some of the controls on the steering wheel and it sped up. So I thought I had fixed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533313July 19, 2023
ELECTRICAL SYSTEM
I have a 2023 Ioniq 5 that was purchased in June, 2023 and an 2023 Ioniq 6 that was purchased in April, 2023. I had a new Chargepoint Home Flex charger installed in April when I purchased my Ioniq 6 and set the charging current to 40 amps. The charger was hardwired directly to my service panel with the appropriate 6 gauge wire and 60 amp breaker. My Ioniq 6 reliably charged at 40 amps until early July when it started dropping the charge rate to 23 amps about 40 minutes into my charging session when using the level 2 charger at home. My Ioniq 5 only charged at 40 amps for the first week of ownership before starting to drop the charge rate to 23 amps. When this behavior started I plugged an OBD2 scanner in and was able to monitor the AC Charging Inlet temperature and noticed that the charge drop happened when the temperature reached 240F. This causes an issue when planning my charge times because they can essentially double, meaning that my vehicles are not ready for a trip by the estimated time. I am also concerned that having electronics that overheat on an EV may be a potential fire hazard in the future. One of the key reasons for purchasing these vehicles was the advertised charge times. I have appointments with the dealership to have both of these vehicles diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531310July 10, 2023
ELECTRICAL SYSTEM
Car's onboard AC charger overheats, I can replicate every time upon charging Poses fire hazard Dealer will not confirm, but TSB's have been issued to reduce the charging current (car no longer charges as advertised at time of purchase) Inspection performed by Ioniq certified dealer Warning first appeared June 2, 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531078July 8, 2023
ELECTRICAL SYSTEM
The Ioniq 6 is supposed to be able to charge at 48 amps. I bought a new Ioniq 6 in early June 2023. June 12 I had the level 2 Juice Box 48 amp charger installed. At least twice (I think three times), it would stop charging after about twenty minutes — the charge port appears to be overheating in certain situations. Please have Hyundai either fix the port (or other hardware) and/or software. They may not advertise 48 amp charging when so many users are having overheating problems. They need to own this and be accountable. Precisely this happened on the Ioniq 6 to me: https://youtu.be/uXi33MtrJAU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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