Hyundai Entourage Complaints (2007)

214 consumer complaints on file.

#10763523September 14, 2015
UNKNOWN OR OTHER
WHEN I TRIED TO PULL OUT ONTO THE HIGHWAY, THE ACCELERATOR WOULDN'T WORK. THE VAN WAS COASTING SLOWLY, BUT THE GAS PEDAL HAD NO EFFECT, EVEN PUSHED DOWN TO THE FLOOR. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, AND THE ESC OFF LIGHT, AND THE CHECK ENGINE LIGHT WERE BOTH ON. I TURNED THE VEHICLE ON AND OFF, AND IT STARTED WORKING AGAIN. THE CHECK ENGINE LIGHT IS STILL ON. THIS IS A MAJOR SAFETY ISSUE. I WAS LUCKY THAT DAY, BECAUSE THERE WASN'T ANY TRAFFIC COMING, BUT IF I WAS ON A BUSIER HIGHWAY, IT COULD HAVE CAUSED A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748370August 13, 2015
STRUCTURE:BODY
REAR DOOR LATCHES ARE DEFECTIVE. THEY WERE DUE TO BE REPLACED UNDER A RECALL. AFTER THE DEALER COULD NOT GET THE PARTS FOR A YEAR THEY FINALLY REPLACED THEM WITH THE SAME PART ON ONE SIDE AND ONLY INSPECTED THE OTHER SIDE. THE RECALL WAS TO REPLACE BOTH WITH A NEW STYLE LATCH. LATCH STILL FAILS AND HYUANDAI CLAIMS THE RECALL IS COMPLETE. THE DEALER HAS TOLD HYUNDAI THAT THEY ONLY INSPECTED THE LATCH WHICH IS NOT THE SCOPE OF THE WORK TO BE PERFORMED. I HAVE TRIED TO RESOLVE THIS WITH HYUNDAI AND THEY JUST CIRCLE ME BACK TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746395August 5, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE POWER SLIDING REAR DOORS BEGAN TO INTERMITTENTLY FAIL TO PROPERLY CLOSE AND LATCH DURING THE FIRST YEAR OF OWNERSHIP. AFTER NUMEROUS ATTEMPTED FIXES BY THE DEALER (ONE UNDER RECALL) THE PROBLEM HAS STILL REMAINED AND EVEN GOTTEN WORSE. NOW THESE DOORS ALMOST ALWAYS FAIL TO PROPERLY LATCHED CLOSED AND HAVE SLID OPEN ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726688June 22, 2015
SUSPENSION
WHILE MAKING A SLOW RIGHT HAND TURN A LOUD NOISE WAS HEARD. A GRINDING NOISE FROM THE LEFT FRONT WHEEL AREA CONTINUED WHILE DRIVING SLOWING THEREAFTER WHENEVER THE WHEEL WAS TURNED SLIGHTLY. THIS COULD HAVE BEEN CATASTROPHIC IF THIS FAILURE OCCURRED AT HIGHWAY SPEED, RESULTING IN A POSSIBLE LOSS OF STEERING FUNCTION. UPON DISASSEMBLY OF THE LEFT SIDE STRUT ASSEMBLY, IT WAS FOUND THAT THE UPPER SPRING MOUNT HAD CORRODED TO A POINT THAT THERE WAS INSUFFICIENT MATERIAL REMAINING TO SUSTAIN THE LOAD LEVELS EXHIBITED BY THE VEHICLE ON THE STRUT. THE MOUNT HAD LITERALLY BROKE INTO 2 MAIN PIECES. IT APPEARS FAILURE WAS DUE TO EXCESSIVE CORROSION DUE TO ROAD SALT USE DURING THE WINTER MONTHS. IT WAS ALSO DETERMINED THAT THE LEFT SIDE WIPER PIVOT HAD A RUBBER DIVERTER UNDER IT WHICH ACTUALLY LET THE WATER FROM THE COWL AREA DRAIN DIRECTLY ONTO THE TOP OF THE STRUT MOUNT. THIS MIGHT HAVE ALSO CONTRIBUTED TO THE AMOUNT OF CORROSION PRESENT. RIGHT SIDE STRUT WAS ALSO REPAIRED AS A PRECAUTION. THERE WAS LESS CORROSION OF THE UPPER SPRING MOUNT PRESENT AND IMMINENT FAILURE PROBABLY WOULD NOT HAVE OCCURRED FOR A PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723728June 5, 2015
SEAT BELTS
3 OUT OF 7 OF MY SEAR BELTS ARE FAULTY. ONE HAS RIPPED IN HALF, ONE IS PEREMENTLY LOCKED AND THE OTHER ONE IS FRAYING. IT'S A 2007 HYUNDAI ENTOURAGE. WE HAVE CONTACTED HYUNDAI AND THE DEALERSHIP AND THEY DON'T WANT TO DO ANYTHING ABOUT IT. I HAVE 5 CHILDREN SO I NEED ALL THE SEATBELTS. THIS IS CLEARLY A SAFETY ISSUE THAT NO ONE IS WILLING TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722767June 1, 2015
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. IN ADDITION, WHILE DRIVING 10 MPH A MONTH LATER, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY. ALSO, THE VEHICLE DID NOT SHIFT INTO PARK AND THE BATTERY HAD TO BE DISCONNECTED IN ORDER FOR THE VEHICLE TO TURN OFF. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V556000 (SUSPENSION) AND 06V356000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722332May 29, 2015
SUSPENSION
WE NOTICED THE FRONT RIGHT SIDE OF THE VEHICLE WAS ALMOST RESTING ON THE TIRE. HAD A MECHANIC TAKE A LOOK AT IT AND THE FRONT DRIVERS SIDE SPRING WAS DROPPED DOWN. FOUND A RECALL FOR HYUNDAI SANTA FE AMD SONATA WITH EXACT SAME PROBLEM. HYUNDAI REFUSED TO ACKNOWLEDGE PROBLEM COULD ALSO BE IN THE ENTOURAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712473April 23, 2015
SEATS
WAS TAKING OFF FROM STOP SIGN AND SEE BROKE OFF METAL FRAME AND ABOUT THREW ME IN THE BACK SEAT LOOKED UNDER SEAT AND SAW METAL SEAT FRAME WAS BROKE ON BOTH SIDES VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703229April 1, 2015
ELECTRICAL SYSTEM
I AM CONTACTING YOU BECAUSE I SEE THAT HYUNDAI HAS ISSUED A RECALL FOR ALTERNATOR FAILURE BECAUSE OF FAULTY VALVE COVER GASKETS. I BELIEVE THAT THIS SHOULD ALSO BE EXTENDED TO THE KIA SEDONA MINIVAN AND THE HYUNDAI ENTOURAGE THAT USE THE SAME CONFIGURATION OF ENGINE. I NOTICED ON MY 2007 HYUNDAI ENTOURAGE THAT THE FRONT VALVE COVER GASKET IS LEAKING AND THAT IT IS LEAKING ON THE ALTERNATOR. A QUICK GOOGLE SEARCH WILL PROVIDED MANY OTHER EXAMPLES OF THIS HAPPENING ON THESE VEHICLES. I BELIEVE THAT HYUNDAI IS NOT WILLING TO RESEARCH THIS BECAUSE OF THE MANY MORE MINIVANS IT HAS SOLD. THIS IS A VERY SERIOUS DEFECT AND I BELIEVE IT DOES WARRANT LOOKING INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692431March 6, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WHEN I RESEARCHED THE RECALLS FOR THE HYUNDAI ENTOURAGE 2007 I FOUND A RECALL (INTERNAL RECALL CAMPAIGN 110) AND WHEN I CALLED I WAS INFORMED THAT MY VAN WAS NOT PART OF THE RECALL, EVEN THOUGH I AM HAVING THE EXACT SAME ISSUES LISTED ON THE RECALL, INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE, AFFECTED THE OPERATION OF THE BRAKE TRANSMISSION SHIFT INTERLOCK FEATURE, PREVENTING THE SHIFTER FROM BEING MOVED OUT OF THE PARK POSITION AND CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE.THEY WERE UNWILLING TO ASSIST ME IN FIXING THIS ISSUE AND TOLD ME THAT I WOULD HAVE TO PAY OUT OF POCKET TO FIX THE PROBLEMS. 2007 HYUNDAI ENTOURAGE SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH NHTSA CAMPAIGN #13V113000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691076February 27, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE THROUGH THE VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679635January 29, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER SIDE POWER SLIDING DOOR OPENED WHILE DRIVING AND WILL NOT CLOSE MANUALLY OR USING THE POWER BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670024January 5, 2015
STRUCTURE:BODY
COMING INTO MY DRIVEWAY, WHICH I HAD DONE THOUSANDS OF TIMES BEFORE, PUSHED THE OPEN BUTTON ON THE VAN'S MIRROR, MY FOOT ON THE BRAKE WAITING FOR THE GARAGE DOOR TO OPEN, MY DAUGHTER TO GET OUT. HOWEVER, BEFORE SHE COULD REMOVE HER SEAT BELT, THE VAN LUNGED FORWARD WITH SUCH SPEED, WE WERE BOTH SCREAMING IN SHOCK. IT SMASHED THRU THE GARAGE DOOR LUNGED WITH SUCH FORCE TEARING DOWN THE CLOSET IN THE BACK OF THE GARAGE, RUNNING OVER LAWN MOWER AND POWER TOOLS, AND SMASHING EVERYTHING IN ITS PATH. MY DAUGHTER, WHO IS A PROFESSIONAL DRIVER, SLAMMED IT INTO PARK, AND I TURNED OFF THE KEY, STILL IN SHOCK. MY FOOT FELT LIKE IT WENT THRU THE FLOOR I WAS ON IT WITH SUCH FORCE. MY HUSBAND HEARD THE CRASH (HE IS NEARLY DEAF)SO HE RUSHED TO PULL ME OUT AS I WAS STUNNED, MY DAUGHTER GOT OUT, CALLED 911 AS SHE SMELLED GAS. THE FIRE DEPT CAME AND TURNED OFF THE GAS, DID A METER READING AND THERE WAS NO NATURAL GAS LEAKS. IN ALL MY 60+ YRS OF DRIVING ALL TYPES OF VEHICLES, ALL OVER THE WORLD, MY HUSBAND IS RETIRED MILITARY, I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. WE WERE PLANNING ON PACKING THE VAN TO LEAVE ON A TRIP, IF I WOULD HAVE BEEN ON A HWY OR SCHOOL ZONE OR AT A BUSY SECTION OF TOWN, I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED, PERHAPS WE WOULD HAVE BEEN KILLED OR WORSE, OTHERS WOULD HAVE BEEN INJURED OR KILLED. I'VE DRIVEN WITH THE SAME INSURANCE CO. FOR 59 YRS AND HAVE A SUPER GOOD DRIVING RECORD, TO THIS DAY, I CAN NOT GET INTO A CAR OR VAN AND DRIVE...THIS HAS REALLY MADE ME REALIZE, THAT CARS/VANS ARE UNSAFE TODAY. WHEN MY HUSBAND TALKED TO OUR MECHANIC'S, THEY TOLD HIM, IT HAPPENS OFTEN, THAT A GARAGE DOOR OPENER CAN SET OFF THE ELECTRONICS IN A VAN OR CAR AND IT WILL LUNGE FORWARD OUT OF CONTROL. OMG SOMETHING NEEDS TO BE DONE TO MAKE THEM SAFER NOT MORE GADGETS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10668919December 29, 2014
STRUCTURE:BODY:DOOR
DRIVER SIDE SLIDING DOOR OPENED SPONTANEOUSLY AND WOULD NOT STAY CLOSED. IT DIDN'T MATTER WHICH BUTTON I TRIED (DRIVER CONTROL, DOOR JAM, OR KEY FOB), DOOR WOULD NOT STAY CLOSED. I POWERED IT CLOSED TO DRIVE TO DEALER - STOPPING SEVERAL MORE TIMES TO RE-POWER IT CLOSED ON THE WAY. PART HAD TO BE ORDERED, SO I REPEATED THE ABOVE TO RETURN HOME. I WAS CONCERNED ABOUT THE SAFETY LIGHTING ON THE DOORS DRAINING THE BATTERY WHILE UNLATCHED DOOR SAT IN GARAGE. BY THE TIME THE PART ARRIVED (AFTER CHRISTMAS), CAR BATTERY WAS AT '0' CHARGE (BATTERY IS ONLY SIX MONTHS OLD). I HAD TO CONTACT AAA TO GET THE CAR STARTED TO DRIVE IT TO THE DEALER. MY CONCERN IS THAT THERE IS NO MANUAL OVERRIDE FOR THE AUTOMATIC DOORS, AND NO OFF SWITCH FOR THE AUTOMATIC DOOR LIGHTING THAT DRAINED MY BATTERY. I COULD HAVE BEEN ON A FREEWAY, I COULD HAVE HAD PASSENGERS OR GOODS IN MY BACK SEAT - SERIOUS SAFETY ISSUES! OF COURSE I NEED TO HAVE THE PROBLEM REPAIRED, BUT FOR SAFETY'S SAKE, I SHOULD HAVE HAD THE OPTION TO SWITCH OFF THE AUTOMATIC DOOR AND MANUALLY CLOSE IT. IF I HAD NOT BEEN IN MY NEIGHBORHOOD, THIS COULD HAVE BEEN MUCH MORE SERIOUS. THE NEXT SAFETY ISSUE IS THE FACT THAT THE BROKEN DOOR DRAINED MY BATTERY TO ZERO! AGAIN, WHAT IF I HAD NOT BEEN HOME? MY 2007 HYUNDAI ENTOURAGE HAS ONLY 53500 MILES ON IT, I HAVE NO SMALL CHILDREN WHO ABUSE THE DOORS, AND I RESPONSIBLY MAINTAIN MY VEHICLE. THE DOORS HAVE ALREADY BEEN SERVICED ON TWO PREVIOUS OCCASIONS. PLEASE CREATE A MANUAL OVERRIDE FOR THE AUTOMATIC SLIDING DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667128December 18, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO PARK WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO THE RESIDENCE. A POLICE REPORT WAS NOT FILED. THE DRIVER AND A PASSENGER SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10654261November 11, 2014
ELECTRICAL SYSTEM
MY VAN WOULDN'T START ON 2 SEPARATE OCCASIONS ON THIS DAY. HAD TO TURN THE KEY 3-4 TIMES EACH. OVER THE NEXT 2 YEARS IT HAPPENED PERIODICALLY, BECOMING MORE FREQUENT, SOMETIMES TWICE A DAY, TWICE A WEEK OR ONCE EVERY 10 DAYS OR SO. VAN CAN'T BE JUMPED BECAUSE THERE IS POWER, TRIED PUTTING IT IN NEUTRAL THEN PARK AGAIN BUT STILL WOULDN'T START. TRIED FOR 20 MINUTES THEN WALKED AWAY FOR 30-60 MINUTES & VAN STARTED IMMEDIATELY UPON TRYING. DEALERSHIP "THINKS" IT'S THE IPM. FINALLY GOT THAT REPLACED BECAUSE WE WERE TOLD THEIR TOP MECHANIC PUT THOSE NOTES IN THE COMPUTER SO THAT'S WHAT THE PROBLEM IS. IMMEDIATELY NOTIFIED SERVICE SUPERVISOR THAT MY REAR SLIDING DOOR LOCK ISN'T WORKING BEFORE I EVER LEFT THE LOT (NEVER HAD A PROBLEM WHEN I DROPPED IT OFF). 3 DAYS LATER VAN WOULDN'T START. HYUNDAI TECHNICAL SAYS TO CHECK GROUND WIRES. 2 DAYS AFTER GETTING VAN BACK IT WOULDN'T START & ANOTHER 2 DAYS LATER BOTH SLIDER DOORS & REAR HATCH LOCKS STOPPED WORKING (NEVER HAD A PROBLEM WHEN IT WAS DROPPED OFF). NOW THEY WANT TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE ALL 3 FAILED LOCK SENSORS. THEY MESSED IT UP!!!! I'M NOT PAYING FOR THE REPAIR!!! THEY CLAIM THEY'VE NEVER HAD ANYONE IN THEIR 2 STORES WITH A PROBLEM LIKE THIS. THE SERVICE SUPERVISOR IS PATRONIZING, LIES ABOUT THINGS MY HUSBAND HAS SAID, LIES ABOUT NOT GETTING MY VOICE MAIL WHEN I DIAL HIS EXTENSION DIRECTLY & PROBABLY DOESN'T TELL THE MANAGER EVERYTHING & CONTRADICTS HIMSELF. FOUND THIS WEBSITE & IT'S AMAZING TO SEE SEVERAL PEOPLE WITH THE SAME PROBLEMS I'VE BEEN HAVING. NOBODY HAS TIME FOR THIS INCONVENIENCE WHICH IS A MAJOR SAFETY HAZARD. WHO WANTS TO SIT IN THE HOT FLORIDA SUN TRYING TO START THEIR VEHICLE FOR AN HOUR? BEEN THERE DONE THAT TOO MANY TIMES. TIRED OF THIS CRAP! I WANT MY VEHICLE FIXED! THEY JUST WANT TO SELL YOU SOMETHING ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648546October 18, 2014
ENGINE
WE HAVE BEEN HAVING TROUBLE WITH OUR ENTOURAGE NOT BEING ABLE TO START. TWO MONTHS AGO WE HAD AN OIL LEAK FROM OUR VALVE COVER AND WAS TOLD IT HAD BEEN LEAKING ONTO OUR ALTERNATOR FOR AWHILE AND COULD CAUSE OUR ALTERNATOR TO STOP WORKING. WE HAD TO PAY AN EXORBITANT AMOUNT OF MONEY TO GET THE VALVE COVER FIXED. THE MECHANIC I HAVE BEEN TALKING TO SAYS THAT THEIR IS A RECALL ON THE VERACRUZ WHICH USES THE SAME ENGINE AN VALVE COVER FOR MY VEHICLE. I THINK THAT OUR 2007 ENTOURAGE SHOULD BE INCLUDED IN THIS RECALL IN CASE THIS SHOULD HAPPEN TO MORE PEOPLE AND MORE ACCIDENTS HAPPEN. BECAUSE OF THIS LEAK HAPPENING WE WILL NOW HAVE TO GET A NEW ALTERNATOR SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637306September 18, 2014
SEATS
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE OPERATING THE VEHICLE, THE DRIVER'S SEAT INADVERTENTLY RECLINED WITHOUT WARNING. THE DEALER STATED THAT THE SEAT FRAME WAS FRACTURED IN TWO DIFFERENT PLACES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000...UPDATED 10/08/14 *BF HYUNDAI AGREED, TO FIX THE VEHICLE. UPDATED 10/2/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618967August 5, 2014
ELECTRICAL SYSTEM, ENGINE
ON MY LAST VISIT TO THE DEALERSHIP SERVICE DEPARTMENT, I WAS TOLD THE FRONT VALVE COVER GASKET WAS LEAKING AND NEEDED TO BE REPLACED. I WAS UNABLE TO HAVE THE REPAIR DONE AT THEN DUE TO TIME CONSTRAINTS. I NOW HAVE AN APPOINTMENT IN THREE DAYS (AUGUST 8, 2014) TO HAVE THE FRONT VALVE COVER REPLACED. THE COST ESTIMATE IS $653.00. NHTSA RECENTLY SENT ME A NOTICE OF A RECALL ON THE HYUNDAI VERACRUZ THAT HAS VIRTUALLY THE SAME ENGINE COMPARTMENT LAYOUT AS MY VEHICLE. THE RECALL ON THE VERACRUZ IS TO REPLACE LEAKING VALVE COVER GASKET AND THE ALTERNATOR FOR FREE BECAUSE OIL IS LEAKING ONTO THE ALTERNATOR AND CAUSING A SAFETY HAZARD. I THINK THAT HYUNDAI OF AMERICA SHOULD DO THE SAME FIX FOR MY VEHICLE FREE OF CHARGE. WHAT DO YOU RECOMMEND THAT I DO? I BELIEVE THAT ODI SHOULD VERIFY THIS COMPLAINT AND CONTACT HYUNDAI TO ISSUE THE SAME RECALL FOR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617030July 28, 2014
SUSPENSION
WE NOTICED A LOUD THUMPING NOISE COMING FROM DRIVERS SIDE TIRE AREA, WHEN WE TOOK IT TO THE DEALER THEY TOLD US THE LEFT SWAY BAR ENDLINK AND INNER TIE ROD NEEDED TO BE REPLACED AND THE CAR WAS OUT OF WARRANTY SO WE WOULD HAVE TO PAY FOR IT. I TOLD THEM THAT I THOUGHT THAT THE CAR HAD TO FEW OF MILES FOR SOMETHING LIKE THAT TO GO WRONG TO WHICH THEY REPLIED "WELCOME TO THE WORLD HYUNDAI THEY USE CHEAP PLASTIC PARTS", NEEDLESS TO SAY I WAS UPSET. I HAVE SINCE TAKEN THE CAR TO FIRESTONE AND THEY SAID THE REPAIR COULD RUN OVER A $1,000.00 WHICH I DO NOT HAVE. I HAVE GONE ON LINE AND FOUND MANY COMPLAINTS ABOUT THIS SAME ISSUE. I FEEL THAT THIS IS A DEFINITE SAFETY ISSUE AND SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT OR KILLED DUE TO THE PROBLEM, THAT IS IF THEY HAVE NOT ALREADY DONE SO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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