Hyundai Elantra Complaints (2004)

182 consumer complaints on file.

#10102425December 9, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SINCE I PURCHASE THE CAR IN AORIL OF 2004, THE PASSENGER AIR BAG INDICATOR CONTINUES TO READ AIR BAG OFF WHEN A PASSENGER IS SEATED IN THE FRONT SEAT WHO WEIGHS OVER 56.4 POUNDS THROUGH ABOUT 160 POUNDS. THIS IS RECALL NUMBER 03V322000, HYUNDAI RECALL NO. 062. THE MANUFACUTURER WILL NOT FIX THE PROBLEM UNLESS I SIGN A RELEASE WHICH DOES NOT INCIDATE ANYTHING ABOUT THE AIR BAG WORKING WITH SOMEONE SEATED IN THE FRONT PASSENGER SEAT WEIGHING MORE THAN 56.4 POUNDS. THEY WANT ME TO WAIVE MY RIGHTS, NOT TELLING ME THE PARAMETERS THEY WILL RESET THE COMPUTER TO ACTIVATE THE PASSENGER AIR BAG IF NECESSARY. I HAVE A COPY OF THE AGREEMENT THEY WANT TO TO SIGN. ALONG WITH A LETTER I SENT THEM DATED 10/18/2004. ACCORDING TO THE DEALER SERVICE MANAGER, THIS IS A PROBLEM ON ALL THEIR 2004 MODELS. PLEASE HELP ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102389December 8, 2004
AIR BAGS
MY 19 YEARS OLD DAUGHTER'S WEIGHT IS NOT LESS THAN 56.4 POUND. IT SHOWED DISPLAYED "PASSENGER AIRBAG OFF" WHILE THE SEAT WAS OCCUPIED. I THINK THE ALIGNMENT OF OCS IS OFF. IT NEEDED TO BE ADJUSTED ACCORDING TO THE SPECIFICS SET FOR 56.4 OR LESS. I THINK THE CAR SETTING IS HIGHER THAN 56.4 POUNDS. I TOOK MY CAR TO MY DEALER DURING THE 7500 MILE SERVICE AND I MENTIONED ABOUT THIS PROBLEM TO SERVICE MANAGER. I GOT A RESPONSE FROM THEM ON THE INVOICE. INVOICE SAYS "TESTED SYSTEM OUT WORKING TO FACTORY SPECS" I WAS SO UPSET THAT THEY DON'T BE BOTHER TO CHECK INTO THE DETAILS. THE HYUNDIA REPRESENTATIVE, MS. MUARA T. DOWD (DISTRICT PARTS AND SERVICE MANAGER IN JAMESBURG, NJ) GAVE ME AN OPPORTUNITY TO HAVE A MECHANIC TO SHOW ME WHAT HE HAVE DONE. WHAT I HAVE OBSERVED HIM. HE JUST PLUG HIS COMPUTER UNDER THE DRIVER. AND SHOWED ME THE COMPUTER FOUND NO PROBLEM RELATED TO THE AIRBAG. THAT'S ALL HE DO THE JOB AND LEAVE. NOT EVEN BOTHER TO CHECK INTO THIS MATTER. MS. DOWD TOLD ME THAT SHE HAVE SOMETHING TO FAX ME LATER ON. I FOUND OUT THAT THEY OFFERED ME TO SIGN THE WAIVE SOME SPECIFICS RELATED TO LIABILITY RELATED TO REPROGRAMMING IT. I FELT IT IS NOT ACCEPTABLE TO DO THAT. I GOT A FAX FROM YOU REGARDING OCS REPROGRAMMING AUTHORIZATION. I THINK THAT IT IS NOT RIGHT FOR GETTING ME TO AUTHORIZE FOR REPROGRAMMING. I THINK IT NEEDS TO MAKE A CORRECT ADJUSTMENT ACCORDING TO YOUR COMPANY'S SPECIFICS TO 56 POUNDS OR LESS. I THINK IT IS NOT RIGHT AND I WOULD LIKE IT TO MAKE THE CORRECTION ON THIS PART. I RESEARCHED THIS PROBLEM. WHAT I FOUND.... REFERENCE TO THE 2004 ELANTRA OWNER'S MANUAL SECTION "OCCUPANT CLASSIFICATION SYSTEM" (SECTION 1 - PAGE 36-37). IF THE FRONT PASSENGER SEAT IS UNOCCUPIED OR OCCUPIED BY SOMEONE LIGHTER THAN 56.4 POUNDS (25.G KG) THE INDICATOR "PASSENGER AIRBAG OFF" WILL BE DISPLAYED, AND THE FRONT PASSENGER'S AIRBAG WILL BE TURNED OFF AND WILL NOT DEPLOY IN FRONTAL CRASHES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102397December 8, 2004
AIR BAGS
REGARDING: 2004 HYUNDAI ELANTRA GT THIS COMPLAINT IS IN REGARDS TO THE PASSENGER AIRBAG. THE 2004 ELANTRA CONTAINS A SENSOR IN THE SEAT THAT DISABLES THAT PASSENGER SEAT IF THE WEIGHT OF THE PASSENGER IS LESS THAN A CERTAIN WEIGHT. A "PASSENGER AIR BAG OFF" LIGHT ILLUMINATES TO INDICATE WHEN THIS IS OCCURRING. SINCE THE DATE OF PURCHASE (4/29/2004), IT HAS BEEN FOUND THAT THIS LIGHT ILLUMINATES WITH ADULT PASSENGER'S IN THIS SEAT. THIS HAPPENS WITH A WIDE VARIETY OF INDIVIDUALS, SOME WELL OVER 150 LB. THIS PROBLEM HAS BEEN IN THE NEWS IN THE FOLLOWING LOCATIONS THAT I HAVE FOUND: 1) JUNE 24, 2004 EDITION OF AUTOTECH DAILY (HAMPTON AUTOBEAT LLC) IN AN ARTICLE ENTITLED "ELANTRA SMART AIRBAG TOO SMART?" 2) ABC STORY: HTTP://ABCNEWS.GO.COM/BUSINESS/STORY?ID=89770&PAGE=1 3) CONSUMERAFFAIRS.COM: TTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/HYUNDAI_AIRBAG.HTML AS THIS IS AN ISSUE THAT I FOUND VERY TROUBLING AND UNSAFE, I WOULD APPRECIATE IMMEDIATE ASSISTANCE IN RESOLVING THIS PROBLEM. THE VEHICLE HAS BEEN TAKEN TO TWO (2) DIFFERENT HYUNDAI DEALERS FOR SERVICE, BUT ACCORDING TO THEM, THE SYSTEM IS WORKING AS DESIGNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101936December 1, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG SEAT SENSOR KEPT SHOWING NO PASSENGER IN THE SEAT, WHICH INDICATED THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. MANUFACTURER STATED THE CONSUMER SHOULD MAKE CONTACT TO HAVE THE BAG DEACTIVATED. CONSUMER DID NOT WISH TO HAVE THIS DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094502November 23, 2004
AIR BAGS:FRONTAL
WHILE DRIVING THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, TECHNICIAN INDICATED TO CONSUMER THE PASSENGER HAD TO WEIGH 66.4 POUNDS IN ORDER FOR THE AIR BAG LIGHT TO TURN OFF, ALTHOUGH WITH PEOPLE WHO WEIGHED OVER 100 POUNDS THE AIR BAG LIGHT WAS STILL ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099960November 15, 2004
SUSPENSION:FRONT:STABILIZER BAR
STABILIZER BAR SNAPPED. THIS CAUSED THE VEHICLE TO FISH TAIL. DEALERSHIP REPAIRED THE PROBLEM THREE TIMES, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096961November 15, 2004
AIR BAGS:FRONTAL
THE DRIVER SIDE AIR BAG DEPLOYED. THE MANUFACTURE IS SENDING FORMS FOR THE CONSUMER TO SUBMIT. *NM THE CONSUMER WAS VEHICLE WAS BACKING OUT OF THE DRIVEWAY WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WERE NO PRIOR ACCIDENTS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098812November 14, 2004
AIR BAGS
REPEATED INTERMITTENT ILLUMINATION OF "PASSENGER AIRBAG OFF" BEGINNING WITHIN DAYS OF PURCHASE. FAILURES OCCUR WHEN ANYONE SITS IN PASSENGER SEAT. ADULTS WEIGHING 190, 170, AND 140 HAVE TURNED AIRBAGS OFF. POODLE WEIGHING 9 LBS TURNED AIRBAGS ON! NUMEROUS ATTEMPTS AT SERVICE AUGUST 04 TO PRESENT, WITH LONG DELAYS WAITING FOR HYUNDAI REPRESENTATIVES TO ADDRESS AND DELAYS AND CANCELLED APPOINTMENTS BY DEALER SERVICE DEPARTMENT. RESULTS OF SERVICE APPOINTMENTS INCLUDED COULD NOT DUPLICATE, TOLD THAT SENSOR ACTIVATED WHEN PASSENGER MOVES IN SEAT, CLAIMED TO ORDER NEW "UPGRADED" SENSOR, DID NOT HAVE "SPECIAL" TOOL TO INSTALL NEW SENSOR, NOTHING MORE THAT SERVICE DEPT COULD DO, AIRBAGS WILL DEPLOY IN ACCIDENT IF SENSOR INDICATES AIRBAGS OFF, THEN TOLD THAT DISTRICT MANAGER WOULD HAVE TO INSTALL NEW SENSOR, SVC CANCELLED BECAUSE DISTRICT MANAGER ADVISED SERVICE MANAGER THAT NEW SENSOR WOULD NOT WORK, TOLD THAT DISTRICT SERVICE REPRESENTATIVE WOULD ARRIVE TO ASSESS AND VERIFY ISSUE THEN LET ME KNOW WHAT WOULD BE DONE AND WOULD HAVE TO SIGN WAIVER, DISTRICT SVC REP TESTED (COMPARED MY 04 ELANTRA MANUFACTURED SEPT 03 AND ANOTHER MANUFACTURED MAY 04) AND CONCLUDED CAUSE WAS THE WAY I SIT IN THE SEAT. LIGHT CAME ON IN BOTH VEHICLES WHEN I SAT IN PASSENGER SEAT, AND WHEN HE SAT IN MY PASSENGER FRONT SEAT. CONCLUDED THAT I WAS NOT SITTING FAR ENOUGH BACK IN THE SEAT FOR SENSOR TO RECOGNIZE. STATED THAT THIS WAS NOT A DEFECT BUT A "CHARACTERISTIC" OF THE 04 ELANTRA. WOULD RETURN TWO WEEKS LATER TO "REPROGRAM" SENSOR TO MORE SENSITIVE STATE. THIS WAS MORE THAN ONE MONTH AGO. HAVE HAD THREE NEAR COLLISIONS SINCE PURCHASE, WITH CONSTANT FEAR OF PASSENGER SEAT FOR SEVEN AND ONE HALF MONTHS OF OWNERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099665November 9, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT REMAINED ILLUMINATED WHILE DRIVING. VEHICLE HAD BEEN TO DEALERON THREE SEPARATE OCCASIONS, AND DEALER STATED THAT NOTHING WAS WRONG WITH VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092497November 9, 2004
SEATS:FRONT ASSEMBLY:RECLINER, AIR BAGS
THE DRIVER WAS INVOLVED IN A FRONTAL COLLISION, UPON IMPACT THE PASSENGER SEAT COLLAPSED. ONLY THE DRIVER'S AIR BAG DEPLOYED AND NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *JB *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10097551October 22, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER NOTICED THAT THE PASSENGER SIDE SRS LIGHT APPEARED ON THE DASHBOARD WHEN SOME WAS SEATED IN THE PASSENGER'S SEAT. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THERE WAS NOTHING THAT THEY COULD DO TO FIX IT. CAUSE HAS NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094261October 20, 2004
AIR BAGS:FRONTAL
PASSENGER SIDE AIR BAG LIGHT STAYED ON. THE CONSUMER HAD TO WIGGLE THE INSTRUMENT IN ORDER TO MAKE IT GO OFF. THE DEALER STATED THERE WERE NUMEROUS COMPLAINTS.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096022October 19, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE PASSENGER SIDE AIR BAG DISABLED LIGHT GOES ON AND OFF WHILE DRIVING WITH ADULTS OF MINIMUM OF 100 POUNDS SITTING IN THE SEAT. THE DEALER SAID THAT THERE IS NOTHING WRONG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095664October 12, 2004
AIR BAGS
THE PASSENGER AIRBAG IS SUPPOSED TO BE ACTIVATED WHEN A PASSENGER >56.4 POUNDS IS SEATED IN THE PASSENGER SEAT. WHEN MY DAUGHTER (ABOUT 110 POUNDS) IS SEATED IN THE PASSENGER SEAT, THE INDICATOR LIGHT FOR THE PASSENGER AIRBAG GOES ON AND OFF WHEN THE CAR IS MOVING, AND SHE IS NOT MOVING. I TOOK THE CAR INTO THE DEALER AND I HAVE CONTACTED THEIR DISTRICT OFFICE AND I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE. I AM WORRIED THAT I WILL HAVE AN ACCIDENT AND THE AIRBAG WILL NOT BE ACTIVATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095237October 6, 2004
AIR BAGS:SIDE/WINDOW
PASSENGER SIDE AIR BAG OCCUPANT CLASSIFICATION SENSOR FAILED TO FUNCTION. WHEN A PASSENGER WHO WEIGHT MORE THAT THE CLASSIFIED 50 LBS WAS SEATED IN THE PASSENGER SEAT AIR BAG SENSOR STILL READ OFF. DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES, BUT WAS UNABLE TO CORRECT THE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093152September 24, 2004
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE VEHICLE WAS PARKED IN MY APARTMENT'S PARKING LOT. MY WIFE AND I ENTERED THE VEHICLE. I STARTED THE ENGINE. WE BOTH BUCKLED OUR SEATBELTS AND I TOOK OFF THE PARKING BRAKE. AS I WAS REACHING FOR THE GEARSHIFT, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094294September 24, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG SENSOR WORKS INTERMITTENTLY. WHEN SITTING IN AN UPRIGHT POSITION WITH FEET PLACED FLAT NEAR THE ENGINE COMPARTMENT THE SENSOR WILL ACTIVATE. HOWEVER, IF CONSUMER MOVES FEET THE SENSOR WILL DEACTIVATE, AND THE LIGHT WILL ILLUMINATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094090September 22, 2004
AIR BAGS:SIDE/WINDOW
PASSENGER'S SIDE AIR BAG LIGHT STAYED ILLUMINATED WHEN THE PASSENGER SEAT WAS OCCUPIED. WHEN AN OCCUPANT WAS IN THE PASSENGER SEAT SENSOR INDICATED THAT THE PASSENGER'S SIDE AIR BAG WAS OFF. THIS SHOULD ONLY OCCUR IN THE UNOCCUPIED SEAT. RECALL O3V322000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092885September 20, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER'S WAS EXPERIENCING THE SAME EXACT THING THAT WAS DESCRIBED ON THE INTERNET ONLY FOR RENT A CAR BUSINESS. FRONT AIR BAG SENSOR INDICATOR LIGHT CAME ON, INDICATING THAT NO ONE WAS SITTING IN THE SEAT, EVEN THOUGH THERE WAS SOMEONE THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091088September 15, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2004 HYUNDAI ELANTRA, WHEN A PASSENGER IS RIDING THE LIGHT ON THE DASH KEEPS COMMING ON WITH THE MESSAGE "PASSENGER AIRBAG OFF" THE CAR WAS TAKEN INTO THE DEALER, AND HE SAYS THE PERSON IS NOT HEAVY ENOUGH FOR THE SEAT SENSOR TO PICK UP. THE PERSON WEIGHS 140-155 POUNDS. WHEN THE LIGHT IS ON THE AIR BAG WILL NOT DEPLOY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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