Hyundai Elantra Complaints (2013)

1,324 consumer complaints on file.

#10607969July 3, 2014
WHEELS, TIRES
PURCHASED 2013 ELANTRA LESS THAN A YEAR AGO WITH HANKOOK TIRES. DRIVER SIDE TIRE BLEW OUT ON 6/15/14 AT 11K MILES. THANK GOD IT HAPPENED GOING AROUND A CORNER AT SLOWER SPEED THAN HIGHWAY DRIVING. ANOTHER TIRE ON THE REAR WAS ALSO BLISTERED AND READY TO POP - WE HAD TO CHANGE BEFORE DRIVING TO AVOID BENDING ANOTHER RIM SHOULD TIRE BLOW. ANYWAY, TO MAKE A LONG STORY SHORT, NEITHER DEALER OR TIRE MANUFACTURER WOULD TAKE RESPONSIBILITY FOR THIS DEFECT AND COVER UNDER IT THEIR WARRANTY. OUT OF POCKET EXPENSES CURRENTLY AT $1600. HAD TO PURCHASE 4 GOOD YEAR TIRES (INCLUDING RIM, ALIGNMENT, STRUT, ETC) SINCE NO ONE IS SAFE DRIVING WITH TIRES THAT CAME WITH VEHICLE (18 YR OLD DAUGHTER IS PRIMARY DRIVER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607869July 2, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING OVER A SMALL BUMP AT APPROXIMATELY 55 MPH, THE VEHICLE BOUNCED ROUGHLY. THE FAILURE OCCURRED FOR THREE MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 8/12/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606911June 30, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY DECELERATED TO 25 MPH AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606361June 26, 2014
STEERING
ECS LIGHT WENT ON AND IMMEDIATELY LOST "POWER STEERING"/ELECTRONIC STEERING. VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. VEHICLE IS NEW, APPROXIMATELY HALF A YEAR ON THE ROAD WITH LESS THAN 2000 MILES DRIVEN. DEALERSHIP MECHANIC SAYS WHOLE COLUMN NEEDS TO BE REPLACED AND THAT THE PART IS BACK-ORDERED, NOT KNOWING HOW LONG IT WILL TAKE TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605811June 25, 2014
WHEELS, TIRES
EVERY FEW MONTHS ONE OF THE TIRES ON OUR 2013 ELANTRA LIMITED FAILS WHILE DRIVING. OUR CAR CURRENTLY HAS JUST 11,000 MILES AND IS LESS THAN 1 YEAR OLD AND SINCE WE BOUGHT THE CAR WE HAVE HAD 2 TIRES BLOW HOLES IN THE SIDEWALL (MONTHS APART FROM EACH OTHER) AND A THIRD DEVELOPED A LARGE BLISTER. MY DEALER REFERRED ME TO HYUNDAI CUST SVC, HYUNDAI CUSTOMER SERVICE TOLD ME THAT THEY DO NOT COVER THE TIRES AT ALL AND IT IS NOT THEIR PROBLEM. CONTINENTAL TIRE CUSTOMER SERVICE TOLD ME THAT THEY MANUFACTURED THE TIRE SPECIFICALLY FOR HYUNDAI AND TO THEIR SPECIFICATIONS AND IF THERE IS AN ISSUE WITH DESIGN THEN I WOULD HAVE TO PURSUE IT THROUGH HYUNDAI BECAUSE THEY DO NOT WARRANT AGAINST "ROAD HAZARDS." I DO NOT FEEL THAT THIS IS A SAFE VEHICLE FOR MY WIFE TO CONTINUE TO DRIVE UNLESS THIS SITUATION IS ADDRESSED. CURRENTLY WE HAVE HAD 2 TIRES BLOW OUT WHILE DRIVING LEAVING MY WIFE STRANDED AND WITHOUT A SPARE (VEHICLE DOES NOT COME WITH A SPARE!) THE CAR THEN NEEDS TO BE TOWED. OEM TIRE BRAND IS CONTINENTAL CONTIPROCONTACT RADIAL - 215/45R17 87H. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605930June 25, 2014
SUSPENSION
WHEN YOU DRIVE OVER A BUMP / POT HOLE / ROAD IRREGULARITY THE REAR END OF THE CAR JUMPS AND ACTS AS IF IT IS GOING TO FISHTAIL (LIKE HITTING A PATCH OF ICE IN THE WINTERTIME). THIS OCCURS AT ANY SPEED ABOVE 25 AND GET MORE PRONOUNCED THE FASTER YOU ARE DRIVING. A QUICK SEARCH OF THE INTERNET INDICATES THAT THIS IS NOT ISOLATED TO JUST MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605326June 23, 2014
WHEELS, TIRES
PURCHASED NEW 2013 FROM DEALER. MILEAGE AT PICK UP - 212. I PICKED THE CAR UP, APPROXIMATELY 2 WKS AFTER SIGNING PAPERWORK, BECAUSE MY MOM WAS HOSPITALIZED. I DROVE THE CAR FOR A COUPLE OF WKS - TO WORK, THE HOSPITAL. I'M 48 YRS OLD, I DRIVE CAUTIOUSLY. IT'S MY FIRST NEW CAR IN 17 YEARS. I'M PARKING FAR FROM ALL CARS + BEING VERY CAREFUL WITH THE CAR. THE CAR HAS BEEN HAVING SOME PROBLEMS SO I GAVE IT A REALLY CLOSE INSPECTION + DISCOVERED THE FRONT TIRE HAD A SMALL BUBBLE, THE SIZE OF A QUARTER, IN THE OUTER WALL. AT THAT POINT MILEAGE WAS UNDER 700 MILES. I RETURNED TO THE DEALER, SALESMAN IMPLIED THEY WOULD FIX IT - NOT THE CASE. THE DEALER SAID NOT OUR PRODUCT AND SENT ME TO A TIRE COMPANY WHO THEY SAID DEALS W/ NEXEN WARRANTY PAPERWORK - NOT THE CASE. I CALLED NEXEN ON JUNE 12TH (MILEAGE WAS APPROXIMATELY 726 MILES) + REPORTED IT. I GAVE THEM TONS OF INFORMATION + TOLD THEM THE NAME OF THE DEALERSHIP MANAGER I'VE BEEN DEALING WITH ON THE MULTIPLE CAR ISSUES. THEY SAID THEY WOULD CALL THE DEALERSHIP + SEE IF THEY COULD GET THEM TO COOPERATE WITH THEM. THEY ALSO SAID THEY WERE GOING TO SEE ABOUT REPLACING THE TIRE ON A 1 TIME BASIS. TO DATE I HAVE HEARD NOTHING. THE TIRES ARE WRITTEN ABOUT EXTENSIVELY ONLINE - MANY PEOPLE HAVE TROUBLE WITH THIS TIRE ON THIS CAR. SOME THINK IT COULD BE THE COMBINATION OF THE TIRE SIZE 17" + THE CAR, SPECULATING THE CAR MIGHT NOT BE ABLE TO HANDLE THIS SIZE. IT'S A HUGE SAFETY ISSUE. BUBBLES EQUAL BLOW OUTS, ENDANGERING THE LIVES OF THOSE IN THE CAR + THOSE DRIVING OR WALKING IN CLOSE PROXIMITY. HYUNDAI IS ALSO MISREPRESENTING THE CAR AND SO ARE THE SALES PEOPLE AT MIRAK. I TOLD THEM I DID NOT WANT LOW PROFILE TIRES. THEY TOLD ME THEY WERE NOT LOW PROFILE TIRES. AND THEY TOLD ME TO LOOK AT THE STICKER. THE STICKER DOES NOT SAY LOW PROFILE TIRES. BUT THE TIRE PROS SAY - THEY ABSOLUTELY ARE LOW PROFILE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604460June 19, 2014
STEERING, SUSPENSION
CONTINUOUS ISSUE WITH CONTROL OF CAR WHEN WINDY OR WET ROADS. ANY TIME I'M ON AN UNEVEN PATCH OF ROAD OR A BUMP, IT'S LIKE I LOSE CONTROL OF MY CAR. CAR WANDERS OUT OF CONTROL ON WET ROAD OR WHEN WINDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599093June 18, 2014
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN MY LOW PRESSURE TIRE LIGHT CAME ON. AS I WAS SLOWING DOWN, THE PASSENGER REAR TIRE SUDDENLY BLEW AND I BEGAN FISHTAILING UNTIL I COULD CONTROL THE VEHICLE AND COME TO A COMPLETE STOP ON THE SIDE OF THE ROAD. THE VEHICLE CAME WITH HANKOOK OPTIMO TIRES, AND THEY ARE ONLY 10 MONTHS OLD WITH ABOUT 22000 MILES ON THEM, WELL UNDER THE WARRANTY. HAD TO GET A FLATBED TOW AND PURCHASE A BRAND NEW TIRE FROM LOCAL DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599111June 18, 2014
WHEELS, TIRES
FLAT TIRE. BRAND NEW FROM THE DEALER ONLY 22000 MILES ON THE TIRE. NOT PAST WARRANTY. NO WORK WAS EVER DONE ON THE TIRE. FOUND OUT THAT IT WAS PURCHASED BRAND NEW WITH A PLUG IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604271June 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE DRIVER AND PASSENGER AIR BAGS BOTH FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND BOTH THE CONTACT AND THE PASSENGER REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED INJURIES TO THE BACK AND HER SEPTUM WAS RIPPED. THE PASSENGER SUSTAINED INJURIES TO THE NECK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 21,497.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10598390June 15, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OVER THE PAST 11 MONTH THIS CAR HAS HAD SEVERAL INCIDENCES WHERE IT JUST WILL NOT START. ON A FEW OCCASIONS IT STARTED AFTER A COUPLE OF TRIES AND A FEW OCCASIONS WHERE IT WOULD NOT START WHEN I NEEDED IT TO BUT HAD NO PROBLEM STARTING AN HOUR OR TWO LATER. THIS WEEKEND WAS THE BIGGEST ISSUE. I PARKED MY CAR FRIDAY EVENING WITH NO INDICATION THAT THERE WAS AN ISSUE BUT ON SATURDAY THE CAR WOULD NOT START, LATER ON SATURDAY THE CAR WOULD NOT START, SUNDAY THE CAR WOULD NOT START. HYUNDAI ROADSIDE ASSISTANCE SENT SOMEONE OUT TO JUMP MY CAR BUT THE CAR WOULD NOT START. THEY SENT OUT A TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP AND HE USED THE SHIFT OVERRIDE TO PUT THE CAR IN NEUTRAL AND THE CAR STARTED RIGHT UP ONCE IT WAS IN NEUTRAL AND IT DROVE JUST FINE. WHEN THIS ISSUE OCCURS THE INSTRUMENT PANEL LIGHTS UP BUT WHEN I TURN THE KEY TO START THE CAR, THE PANEL GOES OUT AND THERE IS NOTHING BUT SILENCE FROM THE ENGINE. THE LAST TIME IT HAPPENED I TOOK THE CAR TO THE DEALERSHIP BUT THEY SAID THEY COULD NOT DUPLICATE THE ISSUE SO THERE WAS NOTHING THEY COULD DO BECAUSE IT IS NOT CAUSING ANY CODES TO GO TO THE COMPUTER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597834June 12, 2014
ELECTRICAL SYSTEM
WHEN I WAS DRIVING MY CAR SHUT OFF WITHOUT WARNING. THIS IS THE 4TH TIME THIS HAS HAPPENED. I TOOK IT BACK TO TODD ARCHER HYUNDAI AND THEY LOOKED AT AND IT TOLD ME IT WAS THE ELECTRICAL GROUNDS BUT IT JUST HAPPENED AGAIN. PLEASE HELP. IM IN THE MILITARY AND I NEED MY CAR FOR WORK. THE CAR IS UNSAFE THEY WON'T SWAP IT OUT. INITIALLY IT WAS A DEMO CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596272June 5, 2014
ENGINE
I'M HAVING A TAK,TAK,TAK SOUND COMING FROM UNDER THE HOOD ONCE I SHUT THE CAR OFF. ALSO, YOU CAN SEE A SPARK WHILE IT IS MAKING THE SOUND. I"VE TAKEN THE CAR BACK TO THE DEALER SEVERAL TIMES FOR THIS AND THE SCRUBBING SOUND ON THE BRAKES AND THE MISSING WHILE THE CAR IS IDLING. I'M TOLD EACH TIME THEY CAN'T HEAR OR FEEL ANYTHING AND TO PLEASE COME BACK IF IT HAPPENS AGAIN. I'VE BEEN TO THE DEALER SO MUCH I HATE TO GO AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596336June 5, 2014
STRUCTURE:BODY:DOOR
I WAS DRIVING OUR BRAND NEW CAR AND MY 3 YEAR OLD OPENED THE BACK DOOR, IMAGINE MY SURPRISE AND SHOCK WHEN I GO TO LOCK THE CHILD LOCK AND THERE ISN'T ONE! I'M SO DISAPPOINTED AND UPSET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596353June 5, 2014
SERVICE BRAKES
AT FIRST ON OCCASION THE FRONT PASSENGER SIDE BRAKE MADE A METAL TO METAL GRINDING SOUND UNDER ALL BRAKING CONDITIONS. THE DEALERSHIP SAID THEY COULD NOT DUPLICATE CUSTOMER CONCERN. TODAY IS JUNE 5TH 2013 AND THE BRAKE IS GRINDING CONSTANTLY AT 14000 MILES . I DOCUMENTED A COMPLAINT WITH HYUNDAI CORPORATION ON JUNE 3RD 2014 AND MY CASE # IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595622June 2, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
RENTAL CAR, HYUNDAI ELANTRA 2013, FROM ENTERPRISE. VEHICLE UNSAFE TO DRIVE, CAN LOSE STEERING CONTROL VERY EASILY, WHICH I EXPERIENCED FIRST HAND DURING RAINY CONDITIONS. THE OTHER DRIVERS IN FRONT AND BEHIND ME DID NOT HAVE ANY ISSUES WITH STEERING, BUT THIS VEHICLE LOST CONTROL...UPDATED 07/15/14 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10594506May 28, 2014
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA EQUIPPED WITH CONTINENTAL TIRE LINE: 215/45 R17 TIRES. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE EXHIBITED BUBBLES WITHIN THE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593000May 21, 2014
STEERING, WHEELS
THE NIGHT I BOUGHT THIS CAR I DROVE HOME AND THERE WAS A SNOW DUSTING ON THE ROAD. THE CAR SEEMED TO FLOAT ALL OVER THE ROAD. WHENEVER I HIT A SMALL BUMP, POT HOLE, OR A SEAM IN THE ROAD (NO MATTER HOW SMALL) THE CAR JERKS OUT OF CONTROL AND SWERVES DANGEROUSLY ACROSS THE ROAD. I THOUGHT I HAD TO GET USED TO THE STEERING, BUT IT HAS BEEN A CONSTANT ISSUE. I AM VERY NERVOUS FOR WINTER TO LOSE CONTROL OF THE CAR AND GET INTO A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592593May 19, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON A CA HIGHWAY IN THE SLOW LANE AT APPROX. 50MPH, IN THE MORNING TIME (60-65F DEGREES), I HEARD A SUDDEN BOOM NOISE. IT SOUNDED LIKE A GUN SHOT. I WAS NOT NEAR ANY OVERPASS, NOR WERE ANY VEHICLES IN CLOSE PROXIMITY. I DID NOT SEE ANY DEBRIS, PROJECTILES OR ROCKS HIT THE CAR. I PULLED OVER ON THE HIGHWAY, AFTER SWERVING A FEW LANES, THINKING I HAD BLOWN A TIRE. TO MY SURPRISE, THE ELANTRA GT PANORAMIC SUNROOF HAD EXPLODED. THERE WERE BREAKS ALONG THREE OF THE FOUR EDGES OF THE REAR STANDING PORTION OF THE PANORAMIC SUNROOF, NOT THE MOVING PORTION OF THE SUNROOF. THE BREAKS WERE NEAR THE EDGES ONLY, AND NOT IN THE CENTER AT ALL. THERE WERE NO PROJECTILE HOLES ANYWHERE, AND THE BREAKS WERE STRAIGHT IN NATURE. THIS SEEMS TO BE AN ISSUE WITH HYUNDAI PANORAMIC SUNROOFS, AS I KNOW THERE WAS A 2012 RECALL FOR THIS ISSUE ON ANOTHER MODEL. I HAVE ALSO READ ABOUT SEVERAL 2013 HYUNDAI PANORAMIC SUNROOF EXPLOSION INCIDENTS ON THIS NHTSA WEBSITE. THIS IS A DEFINITE SAFETY HAZARD AND NEEDS TO BE ADDRESSED. I AM FORTUNATE THERE WERE NO VEHICLES AROUND ME, AS THE LOUD BOOM CAUSED ME TO SWERVE WITHIN TWO LANES. HAD THE SUNROOF COVER BEEN OPEN, THE GLASS WOULD HAVE PENETRATED THE INTERIOR OF THE VEHICLE, AND THE TEMPERED GLASS COULD HAVE CAUSED SEVERE LACERATIONS, WITH THE POSSIBILITY OF DEATH, DUE TO THE SPEEDS TRAVELED. THIS ISSUE NEEDS TO BE ADDRESSED AND FIXED BEFORE IT RESULTS IN THE LOSS OF LIFE. ON A BRIGHTER NOTE, SINCE THE VEHICLE ONLY HAD 3K MILES ON IT AND WAS TWO MONTHS OLD, THE DEALER GAVE US A LOANER AND HAS AGREED TO FIX THE WINDOW AT NO COST; HOWEVER, THIS DOESN'T REMOVE THE APPREHENSION I WILL HAVE WHILE DRIVING THE VEHICLE ONCE IT IS FIXED, THINKING IT MAY HAPPEN AGAIN. UPDATED 12/5/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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