Hyundai Elantra Complaints (2013)

1,324 consumer complaints on file.

#10706152April 16, 2015
PARKING BRAKE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED, IT STARTED MOVING AND ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO NUMEROUS VEHICLES WHILE IT CONTINUED TO ACCELERATE. THE AIR BAGS DEPLOYED. THE PASSENGER SUSTAINED BROKEN RIBS, AS WELL AS HEAD AND LEGS INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10704445April 8, 2015
SUSPENSION, VEHICLE SPEED CONTROL, STEERING
WHEN GOING OVER ANY ROAD DEFECTS OR ABNORMALITIES, WHILE DRIVING THE CAR, I HAVE BECOME AWARE OF HOW THE SUSPENSION IS ON THIS VEHICLE MAKES NOISES, FISHTAILS, AND SEEMS TO BOTTOM OUT WITH ANY SPEED BUMP. REAR WHEELS SEEM TO LOSE TRACTION WHEN HITTING ANY TYPE OF SMALL HOLE, CRACK, OR DROP IN ROAD FLATNESS. SUSPENSION ALSO SWAYS AWKWARDLY WITH CERTAIN TURNS. ONLY GETTING MORE AND MORE NOTICEABLE AS THE CAR CONTINUES TO AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702695March 30, 2015
ENGINE, VEHICLE SPEED CONTROL
2013 HYUNDAI ELANTRA HAD AN ACCIDENT DUE TO UNINTENDED ACCELERATION. WAS PULLING ONTO MY PARKING SPOT, WHEN THE CAR JUST ACCELERATED BY ITSELF, CAUSING ME TO CRASH INTO MY BUILDING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10702453March 29, 2015
TIRES, TIRES:SIDEWALL
SIDEWALL FAILURE 2 FRONT TIRES!! NEXEN CP 671 - DOT = 8EOK MACL 3812 - SIZE = P215/45R17 87H M+S - TIRES CAME ON 2013 ELANTRA FROM DEALERSHIP. DEALERSHIP HAS PERFORMED ALL MAINTENANCE SINCE PURCHASE. ON 3-26-2015 DEALERSHIP SERVICE DEPT NOTICED A LARGE CRACK IN THE SIDEWALLS WHICH WENT ALL THE WAY AROUND ON BOTH SIDES OF THE TIRES. TREAD WEAR IS MINIMAL. SIMPLY A SIDEWALL FAILURE. FORTUNATELY IT WAS DISCOVERED PRIOR TO A FRONT TIRE BLOWOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695023March 18, 2015
STEERING
AT SPEEDS ABOVE 40MPH THE CAR HAS AN ISSUE WITH DRIVING STRAIGHT. WHEN DRIVING IN A STRAIGHT LINE YOU HAVE TO CONSTANTLY CORRECT THE VEHICLE FROM SWERVING. THE CAR CONSTANTLY WANTS TO PULL TO THE LEFT FOR NO REASON, AND NO MOVEMENT IN THE STEERING WHEEL CAN BE FELT. I FEEL THE VEHICLE IS TOO UNSAFE TO DRIVE FOR MY WIFE. PLEASE INVESTIGATE THIS ISSUE. FROM WHAT I CAN SEE ON FORUMS IT IS A COMMON ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694257March 14, 2015
SUSPENSION, STEERING
SINCE BUYING THIS CAR IN NOVEMBER 2014, I NOTICED AN ISSUE WITH STABILITY WHILE DRIVING ON THE HIGHWAY AND WAS UNSURE AS TO WHAT WAS CAUSING THE CAR TO FEEL LIKE IT WAS JUMPING AFTER HITTING SMALL BUMPS. AFTER DOING SOME RESEARCH I UNDERSTAND NOW THAT IT IS THE SUSPENSION THAT IS CAUSING THIS INSTABILITY. THE BUMPS I HIT ON THE HIGHWAY ARE NOT MAJOR BUMPS, THESE ARE JUST THE SMALL ONES THAT TRANSITION FROM SECTION TO SECTION OF THE HIGHWAY SO I KNOW IT ISN'T THE ROAD I DRIVE ON, IT IS THE CAR. THIS IS ACTUALLY THE THIRD HYUNDAI I HAVE OWNED, AND HAVE NEVER HAD ANY ISSUES LIKE THIS WITH THEIR VEHICLES. I HAVE ALWAYS FELT SAFE WHILE DRIVING THEM UNTIL THIS HYUNDAI ELANTRA 2013. ALSO WHILE DRIVING ON THE HIGHWAY, ANYWHERE FROM 45-65MPH THE DRIVING STABILITY FEELS UNSAFE AND THE VEHICLE WAVERS BACK AND FORTH ON THE HIGHWAY, HAVING TO ALWAYS CORRECT IT. WHEN IT IS WINDY IT IS EXTREMELY WORSE. I CANNOT BELIEVE HYUNDAI MADE A CAR THIS UNSAFE. DRIVING THIS WINTER I HAVE ONLY HOPED THAT THE JUMPING AND WAVERING DIDN'T CAUSE AN ACCIDENT ON THE HIGHWAY. THAT IS COMPLETELY UNACCEPTABLE TO FEEL THAT WAY IN A NEWER VEHICLE. PLEASE CONTINUE LOOKING INTO AND INVESTIGATING THIS ISSUE AS THE COMPANY SHOULD BE MADE RESPONSIBLE FOR THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692985March 9, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING AT LOWER SPEEDS, THE SERVICE BRAKES WERE DEPRESSED AND THE VEHICLE MADE A METALLIC LOW GROANING NOISE WHICH FOLLOWED BY A ABNORMAL DELAYED STOPPING DISTANCE. THE VEHICLE WAS TAKEN IN FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, AFTER CONTACTING THE MANUFACTURER THEY CLEAN THE THROTTLE BODY AND PERFORMED A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692742March 7, 2015
VEHICLE SPEED CONTROL, ENGINE
I BOUGHT A USED 2013 HYUNDAI ELANTRA WITH 29,802 MILES ON IT ON OCTOBER 6, 2014. BY FEBRUARY 2015 I STARTED HEARING A TAPPING NOISE FROM UNDER THE HOOD AND A NOISE WHEN I PRESSED THE GAS PEDAL WHICH STOPPED WHEN I TOOK MY FOOT OFF THE GAS PEDAL. I TOOK IT TO A HYUNDAI DEALERSHIP IN FEBRUARY 2015 AND IT WAS DETERMINED I NEEDED MY ENGINE REPLACED. HYUNDAI AGREED TO REPLACE IT UNDER FACTORY WARRANTY. I HAD 32,500 I BELIEVE MILES ON IT. THE DEALERSHIP HAD MULTIPLE CARS SITTING ON THEIR LOT WHICH NEEDED THEIR ENGINES REPLACED. WHILE I WAS WAITING FOR A RENTAL CAR BUSINESS TO COME PICK ME UP AT THE HYUNDAI DEALERSHIP TO GET ME A RENTAL CAR TO DRIVE WHILE MY CAR WAS WAITING TO BE FIXED, I SPOKE TO A COUPLE WHO CAME IN TO DROP OFF THEIR RENTAL CAR. THEIR 2012 HYUNDAI ELANTRA NEEDED AN ENGINE REPLACEMENT AS WELL--AT 23,000 MILES. THE DEALERSHIP TOLD ME THAT THESE CARS HAD ENGINE PROBLEMS MORE OFTEN IN THE NORTHEAST DUE TO THE MORE SEVERE WEATHER IN THE WINTER. I SO REGRET EVER BUYING MY FIRST EVER HYUNDAI VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691412March 2, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
DRIVING DOWN HIGHWAY WITH LIGHT RAIN. TEMPERATURE APPROX 34 DEGREES. WHILE AT SPEED LIMIT (65MPH) THE MOON-ROOF EXPLODED! NOT SIMPLY SHATTERED BUT EXPLODED. (INSIDE 'SUN' COVER WAS OPEN AT THE TIME) THERE WERE NO OTHER CARS ON THE ROAD WITHIN 1/2 MILE OF ME. I DID NOT JUST PASS UNDER A BRIDGE AND NO CONSTRUCTION ON THE ROADWAY AT THE TIME OF THE EXPLOSION. ALMOST LOST CONTROL OF CAR BUT MANAGED TO MAINTAIN UNTIL I COULD PULL OVER ON SIDE OF ROADWAY. SUFFERED MINOR CUTS TO SCALP, FACE AND NECK (NOTHING THAT REQUIRED HOSPITALIZATION). SIGNIFICANT SHARDS OF GLASS THROUGHOUT THE INTERIOR OF THE CAR AND SOME MINOR DAMAGE TO PAINT SURFACE FROM SHARDS OF GLASS HITTING THE OUTSIDE OF THE CAR; REAR ROOF OF CAR AND REAR DECK LID OF TRUNK. LODGED COMPLAIN WITH CORPORATE HYUNDAI (HAVE CASE NUMBER), ALSO WENT TO LOCAL HYUNDAI DEALERSHIP GAVE THEM CASE NUMBER AND HAD THEM TAKE PHOTOS. DEALERSHIP INITIAL REACTION IS THAT GLASS IS NOT COVERED. THEY SUSPECT THE DROPPING TEMPERATURE MAY HAVE HAD SOMETHING TO DO WITH IT. I HAVE ESCALATED MY CLAIM WITH HYUNDAI CORPORATE; ASKING UNDER THE CIRCUMSTANCES THAT THIS IS OBVIOUSLY A MANUFACTURE DEFECT, THAT THEY COVER ALL COSTS OF REPAIR. AWAITING THEIR RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691288February 28, 2015
SUSPENSION, STEERING
MY 2013 HYUNDAI ELANTRA GLS HAS THE SWERVING PROBLEM. ANY TIME I'M ON AN UNEVEN PATCH OF ROAD OR A BUMP, IT'S LIKE I LOSE CONTROL OF MY CAR. YOU HAVE TO KEEP 2 HANDS ON THE WHEEL AT ALL TIMES TO TRY & KEEP SOME CONTROL. I HOPE YOU AGREE THAT THIS IS A SAFETY ISSUE. PLEASE OPEN AN INVESTIGATION. THIS SAFETY DEFECT EXISTS IN A GROUP OF CARS PLEASE ORDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691133February 27, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT DUE TO THE SUN, A GLARE REFLECTED FROM THE DASHBOARD INTO THE WINDSHIELD. AS A RESULT, THE CONTACT'S VISIBILITY WAS IMPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. UPDATED 3/31/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683976February 18, 2015
POWER TRAIN
AFTER BACKING INTO A PARKING SPACE PUT THE SHIFTER INTO PARK IT THE INTERMENT PANEL SAID IT WAS IN REVERSE. COULD NOT GET THE TRANSMISSION OUT OF REVERSE AND SHIFTER WOULD NOT MOVE.. TOWED TO DEALER DEALER SAID THIS IS THE SAME PROBLEM THAT THE SONATA HAD WITH TRANSMISSION LINKAGE FALLING OFF THE SHIFTER. FIXED THEY SAID THEY WOULD NOT BE SURPRISED IF THE ELANTRA GOT A RECALL FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683457February 14, 2015
UNKNOWN OR OTHER
THE VEHICLE, INTERMITTENTLY WILL NOT START. AFTER TURNING THE KEY ALL LIGHTS ON THE DASH ILLUMINATE BUT THE ENGINE WILL NOT TURN OVER. AFTER MULTIPLE TRIES THE VEHICLE WILL START. THIS HAS HAPPENED FOUR TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683458February 14, 2015
EXTERIOR LIGHTING
MY 2013 ELANTRA GT CAME EQUIPPED WITH FACTORY DRL'S (DAYTIME RUNNING LAMPS). READING THE OWNERS MANUAL COMPLETELY, I'VE FOUND THE INFO ON THE LIGHT SWITCH STALK SETTINGS MISLEADING & DOESN'T OFFER A CLEAR EXPLANATION.. THE LIGHT SWITCH INDICATES POSITIONS FOR, "DRL OFF, PARKING LAMPS & HEADLAMPS", BUT THE ONLY WAY TO OPERATE DRL'S ARE WHILE PARKING LAMPS SWITCHED ON. THAT MEANS, DRL'S ALONG WITH FULL NIGHTTIME ILLUMINATION OF EVERY EXTERIOR LIGHT EXCEPT HEADLAMPS, INCLUDING FRONT & REAR PARKING LIGHTS, SIDE MARKER LAMPS & LICENSE PLATE LAMPS. I FIND THE "LIMITED" MODELS HAVE AUTOMATIC HEADLAMPS CONTROL & ARE NOT INCLUDED IN THIS ISSUE BECAUSE THEIR DRL'S RUN INDEPENDENT OF OTHER EXTERIOR LAMPS. I HAVE CONTACTED THE DEALER WITH THIS CONCERN & WAS TOLD, IT IS CHARACTERISTIC OF THIS MODEL (EXCLUDING THE LIMITED MODELS). IT IS ILLEGAL IN SOME STATES TO RUN PARKING LAMPS, PLUS IN ORDER TO HAVE DRL'S ON, THE VEHICLE MUST PROVIDE EXTRA POWER (REDUCED MPG'S) TO RUN ALL THOSE OTHER LAMPS, REDUCES BULB LIFE, ETC. IN ADDITION, THE DASH LIGHT ILLUMINATION DOES NOT DIM FROM FULL-BRIGHT WHEN HEADLAMPS ARE SWITCHED ON. THERE IS A MANUAL DIMMER SWITCH, BUT DIMMING MUST BE RAISED/LOWERED EACH TIME BEFORE DRIVING IN DAY OR NIGHT CONDITIONS. WHAT OTHER VEHICLE DOES THIS? THESE THINGS SEEM TO BE AN OVERSIGHT ON THE PART OF HYUNDAI. NO INDICATION OR DISCERNIBLE DIFFERENCES ON INSTRUMENTATION WHETHER DRL PARKING LAMPS OR HEADLIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683281February 13, 2015
POWER TRAIN
THE CAR DID NOT START! I DROVE TO PICK UP MY SON, TURNED OFF AND PARKED THE CAR, GOT MY SON, WENT BACK IN THE CAR, AND THE CAR DID NOT TURN ON. I COULD HEAR THE NOISE OF THE STARTER. THE CAR ONLY HAS 45,000 MILES. THIS IS UNBELIEVABLE! THIS IS MY FIRST AND ONLY COMPLAINT OF THE CAR, BUT ENOUGH NOT TO BUY ANOTHER HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682766February 11, 2015
SUSPENSION, STEERING, WHEELS
I PURCHASED THIS CAR IN JULY 2014. A. 2013 HYUNDAI ELANTRA AND AFTER 3 WEEKS THE FRONT PASSENGER TIRE WENT OUT AFTER BARELY HITTING CURB AROUND BY SEPTEMBER 2014, THE DRIVERS TIRE WAS DEFLATING REPLACED. ON 2/10/2015 THE TIRE IN REAR WENT OUT WHILE DRIVING ON HIGHWAY, THE DEALERSHIP SAYS IT COULD BECAUSE A NAIL GOT INTO THE TIRE AND CAUSED THE PROBLEM. IT JUST SEEMS A BIT UNUSUAL FOR 3 TIRES IN LESS THAN A YEAR OF OWNING THIS VEHICLE, WHICH WAS NEW PURCHASED JULY 2014. 2013 HYUNDAI ELANTRA. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10682252February 9, 2015
TIRES
TL*THE CONTACT OWNS A 2013 HYUNDAI ELANTRA EQUIPPED WITH HANKOOK TIRE LINE: OPTIMO H426 AND TIRE SIZE: P215/45/R17. THE CONTACT DISCOVERED A BUBBLE IN THE FRONT DRIVER'S SIDE TIRE. THE TIRE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,536. ....UPDATED 04/23/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681575February 5, 2015
TIRES, TIRES:TREAD/BELT
I AM THE ORIGINAL OWNER OF A 2013 HYUNDAI ELANTRA GL WITH HANKOOK OPTIMA MODEL 426 205/55R/16 TIRES. I DID ALL ROTATIONS AT 6000 MILES AND ALIGNMENTS ONCE A YEAR AS THE CAR MANUFACTURER SPECFIES. THIS VEHICLE IS ALSO EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM (TPS). WHICH NEVER INDICATED ANY PROBLEMS WITH PROPER INFLATION. EVEN WITH FULL TREAD THESE TIRES HAD ALMOST ZERO TRACTION IN ANY WEATHER CONDITIONS WERE THERE WAS ANY ACCUMULATION OF RAIN OR SNOW. THESE ARE STATED AS ALL SEASON RADIALS AND THEY DO NOT PERFORM AS SUCH. MY TIRES WERE DOWN TO THE WEAR BARS 3/32' TREAD LEFT WITH 29791 MILES ON THE ODOMETER.THE MANUFACTURER LISTS THESE AS 50,000 MILE RATED TIRES. WHEN I QUESTIONED HYUNDAI THEY REFERRED ME TO HANKOOK TELLING ME THE MANUFACTURER KNOWS ALL ABOUT THE PROBLEMS WITH THE TIRE AND IS HANDLING ALL COMPLAINTS I CONTACTED HANKOOK CUSTOMER SERVICE AT 800-426-5665 AND SPOKE WITH [XXX] AT EXT. 616 I WAS FIRST TOLD ALL I NEEDED TO DO WAS HAVE A ONE OF THEIR LOCAL TIRE DISTRIBUTORS VERIFY TREAD DEPTH.I HAD THE TIRES REPLACED AT TOWN FAIR TIRES. THEN I ASKED THE MANAGER AT TOWN FAIR TIRES TO CALL THEM TO VERIFY. WHICH HE WAS HAPPY TO DO.THE STORY CHANGED TWO DAYS LATER THE MANAGER CALLED AND WAS TOLD THEY DIDN'T KNOW WHAT HE WAS TALKING ABOUT, HE CALLED ME I CALLED THEM AND THEN THEY REMEMBERED THE CONVERSATION AND SAID" THEY WOULD CALL HIM BACK". THEN HE WAS TOLD THEY NEEDED PICTURES EMAILED TO THEM OF THE TIRES. AN HOUR LATER I WAS TOLD BY HANKOOK THEY NEED THE ACTUAL TIRE SKINS. SINCE IT HAD BEEN THREE DAYS SINCE I HAD THE TIRES REPLACED THE DISTRIBUTOR'S RECYCLERS HAD ALREADY PICKED UP THE TIRES AND THEY WERE NO LONGER AVAILABLE. ALL I WAS LOOKING FOR WAS THE INDUSTRY STANDARD TIRE ALLOWANCE FOR LACK OF PERFORMANCE. WHICH NOW THEY ARE REFUSING TO DO FOR ME WITHOUT THE TIRES. CAN YOU HELP ME? THESE ARE DANGEROUS PRODUCTS ON OUR ROADS AND NEED TO BE REMOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681141February 4, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING VARIOUS SPEEDS, THE CHECK TIRE PRESSURE MOTORING SYSTEM WARNING LIGHT ILLUMINATED SPORADICALLY AND THEN DISAPPEARED. THE CONTACT WOULD PERIODICALLY PULLOVER WHEN THE MALFUNCTION OCCURRED AND THE TIRE PRESSURE ON ALL TIRES WAS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER HELD THE VEHICLE FOR 90 DAYS AND BROUGHT A HYUNDAI ENGINEER TO DIAGNOSE THE FAILURE. BOTH THE DEALER AND MANUFACTURER WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 21,781.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680516February 2, 2015
EQUIPMENT ADAPTIVE/MOBILITY, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
I WAS COMING OFF OF INTERSTATE 95 ONTO MY EXIT AND I APPLIED MY BRAKE TO SLOW MY CAR BUT MY BRAKE APPARENTLY GAVE OUT AND WAS NOT WORKING . IT MAKE A LOUD SOUND LIKE IT WAS TRYING TO HOLD BUT IT DIDN'T AND IN ORDER TO STOP MY CAR FROM HITTING ANY OTHERS OR PEOPLE STANDING AT THE SIDE OF THE ROAD I TRIED STEERING IT TOWARD THE CLOSEST CURB SO THAT I COULD PREVENT AS MUCH AS POSSIBLE WITHIN MY POWER. MY AIRBAGS DIDN'T DEPLOY BUT THE CAR HIT HARD ENOUGH THAT MY FACE SLAMMED INTO THE STEERING WHEEL, I SUSTAINED A CONCUSSION AND DAMAGED MY FACE AND GLASSES. I HAVE MUSCLE STRAINS IN MY BACK, NECK AND STILL A SWOLLEN EYE AND CHEEK BONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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