Hyundai Elantra Complaints (2023)

156 consumer complaints on file.

#11595769June 21, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
I experienced an issue where I was driving the vehicle, and then a "hybrid system fault" message appeared on the driver information display followed by the complete loss of power. This made me have to pull over to the side of the road with no ability to accelerate out of the way of traffic to come to a stop. Once I was stopped I tuned off the vehicle and tried to turn it back on, but the vehicle would not respond so I attempted pressing the 12 volt battery reset button to the left of the steering wheel to see if this would allow me to turn the vehicle on and the car came back to life with no warning lights or messages and drove normally. This happened three more times over the course of ~1.5 hrs on my way home on the highway. I understand that things happen, I just wish there was more warning before all power was cut and the vehicle went into limp mode as this left me in a dangerous situation. The vehicle has been dropped off at the dealer and is awaiting a new hybrid battery replacement under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594963June 17, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
car applies emergency brakes when another vehicle passes close by at higher speed from behind in adjacent lane when the blind spot collision feature in my car is set to "Active Assist". As per the owner’s manual page number 7-46 to 7-52, the collision assist is designed to operate when turn signal is turned on in the direction of detected vehicle. Also, it is mentioned that the audible warning will sound. In actual scenario car is applying breaks even when turn signal is off, driving straight, no lane change. Also, there is no audible warning sound when car applies automatic brake. Owner’s manuals write up is not matching with the issue I observed, and this is very serious safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590624May 24, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Multiple times driving on highway at posted speed limit and vehicle displays emergency braking system and just comes to complete stop on highway with oncoming cars going 65mph. Has happened 3 times before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587205May 6, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2023 Hyundai Elantra has started alerting me while driving that I was going the wrong way down a road. The alert goes something like: WARNING Entering into wrong way detected. This occurs when I'm driving the correct direction. I've Googled the issue and other Hyundai owners have documented receiving the same message. I believe this is dangerous if one is driving someplace unfamiliar and receives this message. It has the potential to alarm a driver into making a U turn and traveling into oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586921May 4, 2024
ELECTRICAL SYSTEM
Hi horn and low horn stopped working after 1 1/2 years of driving and only 7000 miles. This is a safety recall because it will fail West Virginia state inspection without the horn working. Also, it puts myself at risk while driving because I can't alert oncoming traffic if they are heading towards me. This could cause an accident. Hyundai Service Center will be inspecting the issue on 05/07/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585829April 29, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Ans: The Forward Collision Warning didn't detect any vehicle ahead of me at the time of collision which caused the crash. 2. How was your safety or the safety of others put at risk? Ans: Me and my co passenger were luckily not injured but got almost killed during the collision. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Ans: The dealership or the Hyundai Motor America couldn't replicate this issue. They didn't answer the question to why the detection didnt happen during the crash and why my Automatic Emergency Braking failed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Ans: Yes, Hyundai Motor America had a 3rd party company named Bosch inspect the vehicle to check for any fault during the time of cash. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Ans: No there was no warning signs displayed during the time of collision and no signs after the collision as well. Funny part after the collision my front bumper came off, my headlights broke, and many other components were damaged like my air conditioning and my seat heater and stuff but none of those issues showed in my blue link report(a report that shows any signs of warnings or crash detection's) that came to me the next business day in my email from Hyundai.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11584337April 21, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving in a straight line my brakes and brake pedal were activated without any pressure being applied and maintaining about 45 mph. I pulled over to check the car and see if there was anything stuck in the wheel well and saw nothing. I got back in my car and proceeded to drive 2 blocks where i then went to park and upon turning left to pull into a parking spot my car immediately stopped and indicated that the emergency brake had been activated. I had not touched the brakes or the hand brake whatsoever and using the handbrake to turn on and off the emergency brake did not fix this i had to just wait until it was released. Upon researching this other drivers of the same model and year have experienced this problem in more dangerous situations on the freeways and at high speeds. I believe the problem has to do with the emergency brake being activated due to an electrical problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583961April 19, 2024
UNKNOWN OR OTHER, STEERING
Car horn doesn’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583568April 17, 2024
AIR BAGS
The contact owned a 2023 Hyundai Elantra. The contact stated that while driving at 35 MPH, another vehicle failed to stop at a stop sign; as a result, the contact's vehicle was struck by the driver's side door, sending the vehicle careening 50 feet before coming to a complete stop. Only the steering wheel air bag was deployed. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, with injuries reported. The contact was transported to an area hospital by EMS and treated for a concussion and non-descript injuries to her shoulders and back. The manufacturer was not notified of the failure. The failure mileage was 31,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11579009March 23, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car has done 4 false automatic emergency braking incidents while I was on the freeway (all times). There was no vehicle in front of me or the sides and my car started applying emergency brakes with a message pop up on the digital dashboard. Looks like the system is falsely detecting there is a car in close proximity. When this happened, I noticed the back car hit the brakes and immediately switch lanes. The sudden brake could cause a collision. The car allows me to take control after a couple seconds but when the warning appears I can not. I have not reproduced or verified the case with a dealer but the instant has happen 3 times in the past month. It has not been inspected by any other parties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576726March 11, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on a highway at 80mph, adaptive cruise control was engaged. It was a clear, sunny day, around 55 degrees F outside. We were 3.5 hours into a 4 hour drive. There were no cars in front of the vehicle. There were other cars in the lanes immediately to both the left and right of us, as well as a car behind us. The car gave a warning for Automatic Emergency Braking, although there was nothing to avoid. No vehicles were merging into us, no one was going to rear end us, and nothing was in front of us in or near our lane. The car then started braking automatically and attempting to swerve/turn automatically. I had to fight the automatic system to stay in our lane and not crash into the vehicles immediately to the left and right. This was extremely dangerous at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576149March 8, 2024
VISIBILITY/WIPER
Small crack in windshield caused by a twig less than 4 inches long with a diameter smaller than the width of. Finger. Another small crack in windshield. Do not know how it occurred Contacted local windshield repair business and was advised, per manufacturer they only replace the windshield. Looked online and see that the windshield issue is a known defect. I have an elderly father that lives in North Carolina and I’m gonna have to replace my glass because I don’t want another twig to fall in and burst out my entire windshield when I’m driving down the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573527February 23, 2024
ELECTRICAL SYSTEM
Vehicles electronic key fobs and Bluelink become deactivated every 12 hours after vehicle is parked. Had vehicle since June 2023 and this has happened 163 times. Dealerships cannot recreate the issue and vehicle battery tests reflect no issues. To start the vehicle, car has to be manually unlocked and 12V battery reset. The vehicles security features become deactivated during the lapse in battery/electronic functions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572608February 18, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
on my new car my backup camera has gone out in less than 7000 miles, and from what i have seen is a known defect that the Hyundai line of vehicles have and i want to make it more know of the defunct camera they are selling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570389February 6, 2024
POWER TRAIN
The contact owns a 2023 Hyundai Elantra. The contact stated that while driving 55 MPH and above, the RPM fluctuated, and the engine revved loudly. The transmission then seized in 5th gear, and the vehicle lost motive power. No warning light was illuminated. Additionally, the failure recurred while driving at 65–70 MPH with the cruise control activated. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The failure persisted, and the vehicle made an abnormally loud sound while the transmission was shifted into park (P). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570163February 5, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car has 11000 miles. 6 times I have had the emergency braking come on when there have been no cars close to me (4 times by 3500 miles and twice from 3500-11000). One time no other cars even in sight. I have been on the freeway and on side streets, so from 20 mph to 65-70 mph. It is startling and I'm afraid will cause me to get rear ended as it's instinctive to step on brake when this happens. I mentioned this to the dealer I purchased it from at my 3500 and 11000 mile oil changes and they said they couldn't reproduce it and everything was fine. It's only happened 6 times in 11000 miles so it is unlikely the dealer will be able to reproduce. But especially going freeway speeds it is not safe to slam on breaks for no reason and I am afraid of getting rear ended. I was looking online to see if this problem had been reported and someone with the same issue was recommended to report it to this site, so I am doing the same. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569706February 3, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
The vehicle's horn has completely stop working as of [XXX]. I took the vehicle to a toyota dealership because the Hyundai dealerships did not have any available appointments at the time. The Toyota dealership in Ardmore looked at the vehicle to see if there were any issues with fuses and wires. They were unable to find any issues. The dealership recommended I contact Hyundai. I then arranged for an appointment from Hyundai. Several days before the appointment, I was contacted by Conicelli Hyundai. They told me they are not taking any new bookings. I put a bad review on Conicelli's google review. I received a message from Conicelli's customer service department askimg me to call back. I called them back and was told that the service manager will call me back. The service manager called back and I explained that the horn is not working. The service manager told me that they just replaced a horn on someone elses car. He also related that the item is on back order. When I did some google searches for horn issues, I began to see that this is a national problem with their horn failures on various vehicles among different years. I have not driven the car since the horn failure. I believe the horn is on back order because Hyundai is having so many problems with their horn. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568998January 31, 2024
ENGINE, UNKNOWN OR OTHER
My vehicle usually would turn on the warning light stating that the engine oil level is low when I accelerate. The last time I had an oil change, it would turn on when I accelerate my vehicle to merge on the highway. I have had my engine oil level sensor changed out in my vehicle by a Hyundai tech. Immediately after my sensor was changed and I merged on to the nearest highway, it went on again when I increased speed. My vehicle has been inspected by a Hyundai dealer but it could not be fixed. This does not happen when you are at a consistent speed but rather when the car needs to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566137January 17, 2024
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
So far since owning this vehicle. I have gone through 7 OEM windshields. I had a 2010 Ford Focus, replaced it with the 2023 Elantra. In 13 years driving the same roads, and only replaced 5 windshields. The windshield thickness needs to be looked into, or what they are made of. Very small rocks are causing the damage, however, what would happen if a much larger rock hit the windshield?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565252January 13, 2024
ENGINE
I purchased the vehicle February 6-23 and in April of 2023 my engine light keeps coming on saying low engine oil. I called the Tampa Hyundai dealership and they told me to ignore it I have down 2 service on this vehicle and issue is not fixed on the second service the same day I let the parking lot the issue started again. I bring the car back and they stated it was fix. Car was serviced 01/06/24 and recheck 01/09/24 and today is 01/12/24 and the issue is happing again. So I need help to understand this car issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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