Hyundai Elantra Complaints (2002)

342 consumer complaints on file.

#10242450September 16, 2008
STEERING
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT NOTICED ERRATIC STEERING BEHAVIOR WHILE DRIVING APPROXIMATELY 40 MPH. AFTER EXITING THE VEHICLE, HE NOTICED LEAKING UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE POWER STEERING LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 47,700 AND FAILURE MILEAGE WAS 46,155. UPDATED 10/14/08 *BF THE DEALER REPLACE THE POWER STEERING RETURN PRESSURE LINE. UPDATED 10/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242455September 16, 2008
STEERING
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP FOR ROUTINE INSPECTION. A TECHNICIAN STATED THAT THE POWER STEERING LINES WERE LEAKING AND NEEDED TO BE REPLACED. THE POWER STEERING PRESSURE LINES WERE REPLACED AT THE COST OF $338.01. THE MANUFACTURER STATED THAT THEY WOULD ONLY PARTIALLY REIMBURSE HIM FOR THE REPAIRS IN THE AMOUNT $173.46. THE FAILURE AND CURRENT MILEAGES WERE 29,438. UPDATED 10-07-08 *BF UPDATED 10/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242486September 16, 2008
FUEL SYSTEM, GASOLINE
MY ELANTRA'S ISSUE IS WITH THE GAS TANK GETTING OVER-FILLED AT THE GAS PUMP DUE TO A SYSTEM FAILURE THAT ALLOWS THE PUMP TO FILL THE CAR UNTIL THE GAS REACHES THE FUEL SPIGOT AND THEN SHUTTING OFF. NOT ONLY DOES THIS RESULT IN GASOLINE POURING OUT OF THE FILLER CAP, BUT IT ALSO FLOODS THE ENTIRE GAS TANK EVAPORATION SYSTEM. AS A RESULT OF THIS, AFTER THE CAR HAS SAT FOR SEVERAL HOURS GAS STARTS DRAINING FROM THE EMISSION CANISTER, LEAVING A 1 TO 2 GALLON FUEL SPILL AND CAUSING THE CAR TO STALL OR RUN ROUGH. THE ENTIRE SYSTEM ,INCLUDING THE CANISTER, SENSOR, AND SOLENOID WAS REPLACED IN AUGUST 2008. ON SEPTEMBER 3 2008 I FILLED THE CAR UP WITH FUEL AND THE CAR REPEATED THE SAME SYMPTOMS. THE DEALERSHIP IS REPLACING THE PARTS BUT INSIST THAT THE PROBLEM IS FILLING THE CAR WITH FUEL TOO QUICKLY. I STRONGLY FEEL THAT THIS IS A SERIOUS DESIGN FLAW IF THE CAR CANNOT HANDLE GETTING FUEL AT A PUMP WITHOUT CAUSING SERIOUS AND EXPENSIVE DAMAGE, AND IS AN EXTREME SAFETY HAZARD TO ALLOW THESE CARS TO BE DRIVEN WITH THE LIKELIHOOD OF A SIZABLE FLAMMABLE SPILL IN SPITE OF HAVING ALL MAINTENANCE DONE ON SCHEDULE BY THE DEALERSHIP. I CONTACTED HYUNDAI'S CORPORATE OFFICE AND THEY CONSIDER THIS A PREVIOUSLY UNREPORTED ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239038August 20, 2008
SUSPENSION:FRONT
2002 HYUNDAI ELANTRA FRONT RIGHT LOWER CONTROL ARM SNAPPED WHILE DRIVING. DEALER TOLD US IT WAS NOT COVERED UNDER 10YR/100,000 WARRANTY AND THAT THERE IS NO RECALL. CALLED HYUNDAI DIRECTLY AND TOLD THE SAME THING. ALSO LEFT SIDE LOWER CONTROL ARM IS RUSTED THROUGH AND NEEDS TO BE REPLACED ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238371August 15, 2008
SUSPENSION:FRONT
LOWER LEFT CONTROL ARM RUSTED THROUGH AND WAS VERY WEAK AND HAD TO BE REPLACED ON MY WIFE'S HYUNDAI 2002 ELANTRA GLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238369August 15, 2008
SUSPENSION:FRONT
THE RIGHT LOWER CONTROL ARM BENT IN HALF WHILE STOPPING MY 2002 HYUNDAI ELANTRA GT, AND THE LEFT LOWER CONTROL ARM ON MY WIFE'S 2002 HYUNDAI ELANTRA GLS BEGAN TO SAG. BOTH HAD TO BE REPLACED IN THE LAST 90 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237081August 5, 2008
FUEL SYSTEM, OTHER, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
THE CAR JUST STARTED SPILLING OUT FUEL AFTER HOURS OF BEING FILLED. WE TOOK THE CAR DIRECTLY TO THE DEALER (WHERE WE PURCHASED IN 2002) AND THEY SAID THAT WE HAD OVER FILLED THE GAS TANK WHICH CAUSED IT TO GO INTO THE CARBON BOX. THIS SEEMS TO BE THE SAME STATEMENT MANY OTHER DRIVERS WERE TOLD FROM DEALERS. $869 DOLLARS LATER, THEY REPLACED THE RECALLED FAULTY TANK CAP (WHICH TO ME WOULD HAVE CAUSED SOME OF THE FUEL TO SWOOSH AROUND WHILE DRIVING - IF NEVER PROPERLY FIT), AND THEN CHARGED US FOR NON-WARRANTY TO REPLACE THE FUEL LINE. AT WHICH TIME, OUR CAR HAS 30,800 MILES AND ORIGINAL OWNERS. UPON PICKING UP THE "FIXED" VEHICLE, THE CHECK ENGINE LIGHT STAYED LIT. WE CALLED THE DEALER BACK IMMEDIATELY, BUT COULD NOT GET IN FOR A WEEK, WE DROVE THE CAR DURING THIS TIME. BROUGHT THE VEHICLE BACK (7/08) AND THEN WAS TOLD THAT THERE WERE THREE "ERROR" READINGS THAT WERE RELATED TO THE FUEL LINE. AFTER SPEAKING TO A COMBATIVE SERVICE TECH, I EXPLAINED THAT THEY DID SOMETHING AND THEY NEEDED TO FIX IT, AS THE ENGINE LIGHT WAS NOT ON PRIOR TO THEIR TECH "FIXING" OUR CAR. SUDDENLY, AFTER I EXPLAINED THAT IF IT IS NOT UNDER WARRANTY THEN THEY ARE NOT CHARGING ME AGAIN FOR SERVICES THAT SHOULD HAVE ALREADY BEEN DONE THE FIRST TIME (UNDER WARRANTY IN MY OPINION). IT WAS AMAZING THAT THE CAR WAS READY TO GO WITH NO OTHER NEEDED SERVICE AND THE "ERROR" LIGHTS WERE NO LONGER DETECTED. HOWEVER, TWO DAYS LATER 7/31/08, OUR CAR WAS TO BE SERVICED AGAIN BECAUSE THE CHECK ENGINE LIGHT IS STILL NOT GOING OFF. NOW, AFTER HAVING AN SMOG CHECK, OUR CAR DID NOT PASS INSPECTION DUE TO:FAILED - EVAPORATIVE EMISSIONS CONTROL SYSTEM DETECTED - GROSS LEAK. EMISSIONS SHOULD BE UNDER WARRANTY AND NOW THE DEALER - PLANET HYUNDAI, LAS VEGAS, IS REFUSING TO ADDRESS THE PROBLEM THAT HAS OCCURRED WHILE THEIR TECH "FIXED" THE FUEL LINE PROBLEM. IT IS MY OPINION THAT AFTER READING SEVERAL OTHER CASES LIKE THIS THAT THE FUEL LINE SPILLAGE IS A COMMON PROBLEM WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236852August 4, 2008
SUSPENSION:FRONT
I HAVE A 2002 HYUNDAI ELANTRA GLS THAT HAS BEEN GARAGE KEPT SINCE I PURCHASED IT BRAND NEW OFF THE DEALER LOT. I AM CURRENTLY HAVING MY MECHANIC REPAIR A RIGHT (PASSENGER SIDE) SUSPENSION CONTROL ARM FOR MY FROM WHEEL. IT WAS RUSTED ALMOST COMPLETELY THROUGH AND ACCORDING TO MY MECHANIC WOULD HAVE CAUSED A CATASTROPHIC FAILURE WHERE I WOULD NOT HAVE BEEN ABLE TO CONTROL MY CAR. I NOTICED THIS YESTERDAY WHILE CHANGING MY OIL IN PREPARATION FOR TAKING MY WIFE AND 2 YOUNG DAUGHTERS ON A 1400 MILE ROUND TRIP VACATION FROM CINCINNATI TO MINNEAPOLIS. THE CHANCES OF MY ENTIRE FAMILY GETTING KILLED IN A CAR WRECK ON THIS TRIP WOULD HAVE BEEN EXTREMELY HIGH. I CHECKED SOME INTERNET FORUMS AND FOUND SEVERAL PEOPLE COMPLAINING ABOUT THIS SAME THING. OF COURSE, HYUNDAI CLAIMS NO RESPONSIBILITY FOR THIS. I HAVE 78K MILES ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236799August 3, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES, TIRES:VALVE
ON JULY 30, 2008 I WAS SOLD 2 NEW TIRES BY WALMART AFTER ONLY 20,000 MILES ON A 60,000 MILE WARRANTY. ON AUGUST 2, 2008 I HAD TO TAKE THE CAR TO BIG O TIRES BECAUSE THE AIR WAS LOW IN MY NEW FRONT TIRE.. BIG O DISCOVERED 2 NAILS IN MY BACK SIDEWALLS. THE FRONT DRIVER SIDE NEW TIRE HAD NO NEW VALVE STEM. THE RIM OF THAT TIRE WAS BENT (AND SHOULD HAVE BEEN CAUGHT 4 DAYS PRIOR AND WOULD NOT ALLOW THE SEAL AND THE AIR COULD NOT STAY IN THE TIRE. THE PASSENGER SIDE TIRE HAD NOT BEEN PROPERLY SEATED AND COULD RESULT IN A SERIOUS ACCIDENT IF I WERE TO HIT ANYTHING. ALL OF THESE THINGS SHOULD HAVE BEEN APPARENT 4 DAYS EARLIER. I AM WRITING TO EXPRESS MY SERIOUS CONCERN FOR THE SAFETY OF THE WALMART PATRONS AND A SERIOUS PROBLEM FOR THE GOODYEAR TIRE COMPANY. ?THERE WERE 2 NAILS IN MY BACK SIDE-WALL THAT WOULD HAVE BEEN VISIBLE WHEN THE CAR WAS RAISED. ?THERE WAS A BENT FRONT DRIVER SIDE WHEEL THAT WOULD HAVE BEEN EASY TO SEE AND ALERT ME TO 4 DAYS PRIOR (AND I PAID FOR A 16 POINT INSPECTION). ?THE RIGHT FRONT TIRE WAS NOT SEATED, THUS MAKING ME VULNERABLE TO HAVING A FLAT TIRE IMMEDIATELY UPON ANY IMPACT. ?I HAD NO NEW VALVE STEMS ON MY NEW TIRES IN THE FRONT. ?ANY AND ALL OF THIS INFORMATION CAN BE VERIFIED BY WITNESSES AND THE STAFF AT WALMART AND AT BIG O TIRE CENTER. ?BELOW YOU WILL FIND BOTH ADDRESSES AND TELEPHONE NUMBERS. ?PLEASE DO SOMETHING ABOUT THIS FLAGRANT DISREGARD FOR THE HEALTH AND SAFETY OF CONSUMERS, THEIR PASSENGERS, AND PEOPLE WHO MIGHT BE DRIVING ON THE SAME ROAD WHEN A TIRE BLOWS OUT, FALLS OFF, OR DETERIORATES! I HAVE THE WORK ORDER FOR JULY 30, 2008 AND A STATEMENT IN WRITING FROM BIG O TIRES. WALMART SERVICE CENTER 4210 EAST HIGHLAND AVE HIGHLAND, CA 92346 BIG O TIRE AT 2536 E. HIGHLAND AVE. HIGHLAND, CA 92346 909-862-4980 9) 425-8846 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234968July 20, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
I BELIEVE MY VEHICLE SHOULD BE ELIGIBLE FOR A CAMPAIGN ACKNOWLEDGED BY HYUNDAI TO CORRECT A DEFECTIVE FUEL VALVE ASSEMBLY. NHTSA CAMPAIGN NUMBER: 04V178000 WWW.NHTSA.DOT.GOV MANUFACTURER HYUNDAI MOTOR COMPANY RECALL DATE: APR 06, 2004 POTENTIAL NUMBER OF UNITS AFFECTED: 263968 DESCRIPTION FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY SUMMARY SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR. CONSEQUENCE FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. REMEDY DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151 I TOOK MY 2002 ELANTRA TO THE HYUNDAI DEALER TO GET MY FUEL VALVE ASSEMBLY FIXED HOWEVER THE DEALER STATED THAT MY VIN DID NOT SHOW UP IN THE RECALL. MY CAR HAS NOT ROLLED OVER AND CAUGHT ON FIRE YET BUT IT DOES TAKE ME ABOUT 30 MINS TO FILL MY FUEL TANK FROM EMPTY TO FULL DUE TO A DEFECTIVE FUEL ASSEMBLY VALVE. NO MATTER WHAT GAS STATION I CHOOSE I CAN ONLY PUT 1/2 GAL OF FUEL AT A TIME AND THE PUMP SHUTS OFF AS IF THE TANK IS FULL. SO I SIT THERE FOREVER FILLING MY TANK A LITTLE AT A TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233429July 7, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED, LOST POWER STEERING AND THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE FUEL GAUGE ALSO FAILED TO OPERATE NORMALLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN PERFORMED DIAGNOSTIC TESTING AND WAS UNABLE TO DETECT THE FAILURE; HOWEVER, THE VEHICLE BEGAN OPERATING NORMALLY. ON TWO SEPARATE OCCASIONS AN INDEPENDENT MECHANIC TIGHTENED A COMPONENT ON THE COMPUTER SYSTEM AND ADJUSTED THE RELAY SWITCH. THE VEHICLE CURRENTLY IS NOT OPERABLE AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 48,200 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232960July 1, 2008
SUSPENSION:FRONT
ON MY WAY TO WORK ONE MORNING, I APPLIED THE BRAKES FOR STOPPED TRAFFIC. I HEARD SOMETHING CRACK, AND THE CAR SWERVED TO THE RIGHT. AFTER BACKING, AND CHECKING UNDER THE CAR TO SEE IF I HIT SOMETHING, WHICH I DIDN'T I PROCEEDED, AND IT SEEMED NORMAL UNTIL I HIT THE BRAKES AGAIN TO HAVE THE SAME THING HAPPEN. I CALLED A TOW TRUCK, WHEN HE ARRIVED HE LOOKED UNDER AND TOLD ME THAT MY LOWER RIGHT CONTROL ARM HAD BROKEN. I HAD IT TOWED IN AT A COST OF $61.00. THE REPAIR SHOP CALLED AND TOLD ME I WAS LUCKY I HADN'T BEEN ON THE TURNPIKE, AS I COULD HAVE HAD A SERIOUS ACCIDENT. THE LOWER CONTROL ARM HAD COMPLETELY RUSTED THROUGH, AND THEY HADN'T SEEN THIS BEFORE. THE REPAIR COST $324.85. I CALLED HYUNDAI, AND THEY ISSUED ME A CASE#3271798. AFTER FAXING THEM THE BILLS, I WAITED ABOUT A WEEK, WHEN THEY CALLED ME BACK, THEY DENIED THE CLAIM,SAYING (A) THE CAR WAS SOME 30,000 MILES AND A YEAR AND A HALF OUT OF WARRANTY,AND (B) THAT THIS WAS NORMAL WEAR AND TEAR. IMAGINE HOW I FELT WITH THAT STATEMENT WHEN MY WIFE AND SON ALSO ARE DRIVING HYUNDAI'S. UNTIL THIS HAPPENED I WOULD HAVE BOUGHT 10 MORE OF THEM, THEY HAVE BEEN GREAT CARS, BUT I HAVE SEARCHED OTHER COMPLAINTS , AND I T SEEMS TO BE A PROBLEM THAT HYUNDAI HAS NOT ADDRESSED. WHEN MINE WAS REPAIRED, THEY LOOKED FOR A USED PART, AND WERE TOLD THIS THEY WERE ALL IN THE SAME SHAPE, AND WHEN BUYING THE PART FROM THE DEALER THEY HAD SEVERAL ON THE SHELF, INDICATING A PROBLEM. I WOULD HAVE BEEN SATISFIED IF THEY HAD REIMBURSED ME, BUT THEY CHOSE TO IGNORE THE PROBLEM. WAS THIS THE ONLY YEAR IT AFFECTS?OR ARE THERE OTHER POTENTIAL ACCIDENTS OUT THERE WAITING TO HAPPEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229619June 2, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE PLACING FUEL IN THE VEHICLE, GASOLINE BEGAN SPEWING BACK OUT. THE CONTACT CONTINUED TO FILL UP THE TANK. A LOCAL MECHANIC PERFORMED A BUMPER-TO-BUMPER INSPECTION OF THE VEHICLE AND CONFIRMED THAT GASOLINE SHOOTS BACK OUT OF THE TANK. THE MECHANIC IDENTIFIED IT AS A POSSIBLE RECALL FAILURE AND ADVISED THE CONTACT TO CALL THE DEALER; HOWEVER, SHE CALLED NHTSA FIRST TO VERIFY THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 53,761.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218889February 22, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT CALLED REGARDING A 2002 HYUNDAI ELANTRA. THE CONTACT IS A PROFESSIONAL MECHANIC AND STATED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM WAS RUSTING AND CORRODING. THE FAILURE CAUSED THE SUSPENSION SYSTEM TO FAIL. HE HAS REPAIRED TWO VEHICLES WITH THE SAME FAILURE. HE NOTIFIED THE MANUFACTURER, BUT THEY WOULD NOT ACKNOWLEDGE ANY FAILURE. HOWEVER, THEY OFFERED TO REPAIR THE VEHICLES AS A FREE REMEDY. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218525February 19, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
BACKLICK ROAD IN SPRINGFIELD VA. I GENTLY PRESSED ON THE BRAKES BECAUSE OF SLOWING TRAFFIC, MY CAR IMMEDIATELY SLID TO THE LEFT AND WITH OUT WARNING CAME TO A SUDDEN HALT. CALLED 911 FOR POLICE ASSISTANCE IN DIRECTING TRAFFIC AND ALSO AAA FOR TOWING. THE CAR WAS TOWED TO A SERVICE GARAGE AND WAS INFORMED THAT THE RIGHT CONTROL ARM OF MY HYUNDAI ELANTRA 2002 WAS COMPLETELY RUSTED THROUGH AND BROKE OFF JAMMING ITSELF INTO THE WHEEL OF MY CAR CAUSING IT TO NOT MOVE AT ALL. IRONICALLY, MY CAR WAS JUST SERVICED BY MY DEALERSHIP 6 DAYS PRIOR TO THIS HAPPENING FOR AN OIL CHANGE, TIRES ROTATED AND ALIGNMENT. THEY NEVER MENTIONED A RUSTY CONTROL ARM. HYUNDAI WAS GOING TO CHARGE $400 TO HAVE THE CONTROL ARM REPAIRED. THEN I ASKED THEM FOR PICTURES OF THE CONTROL ARM AND WAS TOLD THAT THEY COULD NOT DO THAT BECAUSE THE CAMERA BELONGED TO HYUNDAI AND THEY DID KNOW HOW TO GET PICTURES TO ME. I TOLD THEM THAT I WOULD LIKE TO COME IN AND TAKE PICTURES OF THE CONTROL ARM MYSELF. WITH IN MINUTES - THEY TOLD ME NOT TO WORRY ABOUT IT BECAUSE THEY ARE GOING TO HAVE IT COVERED UNDER WARRANTY! THEY DID COVER IT UNDER GOOD WILL WARRANTY AND THE PART WAS REPLACED. NEVER DID THE DEALERSHIP ACKNOWLEDGE THE SEVERITY THIS COULD HAVE TURNED INTO HAD I BEEN TRAVELING ON AN INTERSTATE AT THAT TIME. I PICKED UP MY CAR ON MONDAY 2/18. THEY BROUGHT OUT THE RUSTED CONTROL ARM FROM MY CAR BUT THEY ALSO BROUGHT OUT ANOTHER ONE THAT WAS REPLACED ON SATURDAY, JUST AS RUSTED THROUGH AS MINE HAD BEEN. I TOOK PICTURES OF THE ONE FROM MY CAR. THEY WOULD NOT LET ME KEEP THE PART BECAUSE THEY SAID IT HAD TO BE SENT BACK TO THE MANUFACTURER. WHEN I CALLED TO REPORT THIS PROBLEM TO HYUNDAI OF AMERICA (VIA 800 #) THEY SAID THEY WERE CLOSING MY CASE BECAUSE THE DEALERSHIP HAD RESOLVED THE PROBLEM AND THAT I SHOULD BE GRATEFUL FOR THE GOODWILL SERVICE. I'M EXPECTING A CALL FROM A SUPERVISOR W/IN THE NEXT 24 HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217687February 11, 2008
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT DOES NOT RETRACT 2002 HYUNDAI ELANTRA GLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217309February 6, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
FRONT RIGHT LOWER CONTROL ARM RUSTED AND BROKE . THIS CAUSED THE VEHICLE TO BECOME UNABLE TO STEER. VEHICLE WAS TOWED TO LOCAL DEALER AND REPAIRED. NO CHARGE TO OWNER BECAUSE WE HAD PURCHASED EXTENDED WARRANTY AT TIME OF PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214719January 14, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2002 HYUNDAI ELANTRA HATCHBACK, DRIVER SIDE CONTROL ARM RUSTED THROUGH CAUSING IT BREAK IN HALF, NO BODY WAS HURT, NO COLLISION WITH OTHER VEHICLES OCCURRED. THE DAMAGE CAME TO OVER $1,000.00. THE CONTROL ARM ON A CAR SHOULD NEVER UNDER NORMAL CIRCUMSTANCES FAIL. IT SHOULD LAST THE LIFE OF THE CAR. THIS IS VERY DANGEROUS. IF WE HAD BEEN ON A MAIN HIGHWAY WHEN THIS HAPPENED IT WOULD HAVE BEEN VERY SERIOUS. THE CONTROL ARM METAL IS EXTREMELY THIN MAKING US THINK IT MAY BE A DEFECT FROM HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214532January 11, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. BOTH OF THE HEADLIGHTS CONTINUE TO BURN OUT AND HAVE BEEN REPLACED FIVE TIMES. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND IS THE CONTACTS RESPONSIBILITY. THE CURRENT MILEAGE WAS 53,247 AND FAILURE MILEAGE WAS 12,000. UPDATED 3/25/08 *CN THE CONSUMER STATED REPLACED 5 TIMES FOR EACH HEADLIGHT FOR A TOTAL OF 10 HEADLIGHTS. UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213711January 4, 2008
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS BURN OUT EXCESSIVELY. EVERY 1-2 MONTHS, ONE BURNS OUT AND ALTERNATES BETWEEN LEFT AND RIGHT SIDE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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