Hyundai Accent Complaints (2013)

142 consumer complaints on file.

#10649677October 24, 2014
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT SHORTLY AFTER STOPPING AND PARKING THE VEHICLE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE REAR OF A PARKED VEHICLE. THE CONTACT INDICATED THAT ALTHOUGH THE BRAKES WERE ENGAGED THE ACCELERATOR PEDAL ERRONEOUSLY WENT TO THE FLOOR AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO BOTH KNEES AND TO THE NECK DURING THE CRASH. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10636963September 17, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT THE CLUTCH WAS DEPRESSED INADVERTENTLY WHICH CAUSED THE VEHICLE TO CRASH INTO A CEMENT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED LACERATIONS TO THE FOREHEAD AND KNEE WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10615973July 24, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE STREET TO MY SISTER HOUSE, WHEN I GOT TO HER HOUSE I PULLED UP BEHIND HER CAR APPROXIMATELY 10 TO 15 FT. ON THE CURB AND ON THE STREET, I STOPPED THE CAR, PUT IN IN PARK WHILE STILL RUNNING, WHEN I TOUCHED THE SWITCH TO TURN THE CAR OFF, THE GAS PEDAL WENT TO THE FLOOR AND THE CAR RAN INTO THE CAR IN FRONT OF ME NOT EJECTING THE SEAT BELT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10608166July 3, 2014
ENGINE, POWER TRAIN
WAS DRIVING DOWN THE INTERSTATE AND WENT TO GET OFF ON AN EXIT AND PRESSED THE BRAKE TO SLOW DOWN AND PRESSED THE CLUTCH IN TO START GEARING DOWN AND AS SOON AS I PRESSED THE CLUTCH SOMETHING BROKE IN THE CLUTCH AND IT WOULD NOT ENGAGE ANYMORE. I COASTED OVER TO THE SIDE OF THE OFF RAMP AND CUT THE CAR OFF. ROADSIDE ASSISTANCE CAME OUT AND TOWED MY CAR TO HYUNDAI OF DECATUR. MY CAR SAT FOR THREE DAYS BEFORE THEY WOULD EVEN PULL IT IN. WHEN THEY FINALLY DID, THEY DIDN'T EVEN GET PERMISSION FROM THE OWNER TO TEAR THE ENGINE DOWN. ALL HE DID WAS TAKE OFF THE VALVE COVER AND AUTOMATICALLY TRIED TO BLAME THE ENGINE BEING LOCKED UP ON IT HAVING LOW OIL WHICH IT DID NOT CONSIDERING IT HAD AN OIL CHANGE ON THE 20TH OF JUNE AND THE CAR BROKE DOWN ON THE 29TH. THE MECHANIC DID NOT EVEN LOOK AT WHERE THE PROBLEM ORIGINATED. OH, AND NO CHECK ENGINE LIGHT OR LOW OIL LIGHT CAME ON SO THAT TELLS ME THAT IT HAS NOTHING TO DO WITH THE OIL. IT TELLS ME THAT THERE WAS FAULTY PARTS IN THE CLUTCH AND NOW THEY ARE TRYING EVERY WAY THEY POSSIBLY CAN TO GET OUT OF REPAIRING MY CAR UNDER THE WARRANTY. SO IF YOU COULD PLEASE DO ALL YOU CAN TO GET THIS OUT THERE THAT HYUNDAI OF DECATUR ARE HATEFUL AND TREAT THEIR CUSTOMERS LIKE TRASH AND DON'T ABIDE BY THEIR WARRANTIES. I ADVISE ANYONE TO NEVER PURCHASE A CAR FROM THEM EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597849June 12, 2014
TIRES, TIRES:SIDEWALL
I HAVE KUMHO SOLUS KH25 TIRES WITH SEVERAL BUBBLES IN (3) OF MY TIRES..MY CAR IS LESS THAN TWO YEARS OLD..WITH A LITTLE OVER 22,500 MILES.THE FIRST BUBBLE I NOTICE, WAS AT MY FIRST SCHEDULED SERVICE..THE DEALER KEEPS TELLING ME ..THAT BECAUSE I HAVE LOW PROFILE TIRES..I WILL BE SUBJECT TO GETTING BUBBLES IN THEM IF I HIT POTHOLES..I LIVE IN A CITY WHERE EVERY STREET HAS SOME KIND OF POTHOLE IN IT..I ALSO HAVE TWO OTHER CARS THAT I HAVE HAD MUCH LONGER THAN THIS ONE..RIDING THE SAME STREETS WITH" NO BUBBLES". SO IF I WANT TO KEEP THIS VEHICLE... I SHOULD EXPECT TO BE CHANGING TIRES ONCE OR TWICE A YEAR...THE LEFT FRONT TIRE HAS (3) BUBBLES, THE RIGHT FRONT TIRE HAS (2)BUBBLES, THE RIGHT REAR HAS (1)BUBBLE..I REALLY BELIEVE THAT SOMETHING IS WRONG WITH THE SIDE WALLS OF THESE TIRES...I EVEN CONTACTED KUMHO.. TO NO AVAIL..I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND MYSELF...IHAVE BEEN DRIVING FOR OVER 40 YEARS AND NEVER HAD PROBLEMS WITH ANY OF MY TIRES LIKE THIS... EVER!! IT WOULD BE GREATLY APPRECIATED IF SOMEONE COULD LOOK INTO THIS MATTER ASAP... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586696May 5, 2014
SEAT BELTS
THE DRIVER SIDE SEAT BELT ON MY 2013 ACCENT IS DEFECTIVE. ALTHOUGH THE DEALER AND THE MANUFACTURE AGREE THE CAR IS UNDER WARRANTY BOTH STATE I MUST PAY $110.00 FOR THE REPAIR. THIS CAR IS UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584210April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE DRIVER FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565353February 21, 2014
EXTERIOR LIGHTING
HEADLIGHT BULBS KEEP FAILING IN A RAPID AND REPETITIVE SUCCESSION, FIRST INCIDENT OCCURRED FEW WEEKS AFTER PURCHASE AND NOW WHILE I'M WRITING THIS ON 2/21/2014 I'M ON BULB NUMBER 7. I'VE HAD THE CAR IN AT THE DEALER TWICE, EACH SERVICE TOOK 2 HOURS AND THEY WERE NOT ABLE TO FIND ANYTHING, INDEPENDENT TESTS CONFIRMED THAT A VOLTAGE SPIKE WAS OCCURRING WHICH COULD BE CAUSING THE BULBS TO FAIL, PERHAPS FROM FAULTY VOLTAGE REGULATOR. THIS IS A SAFETY ISSUE AT THIS POINT BECAUSE TWICE THE HEADLIGHT BULBS FAILED AT NIGHT, BOTH TIMES ON A HIGHWAY, ONCE WITH POURING DOWN RAIN AND OTHER TIME WAS WHILE PASSING THROUGHOUT APPALACHIAN MOUNTAINS. I SHOULD MENTION THAT HIGH BEAM WAS NOT AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560580January 19, 2014
AIR BAGS, SEAT BELTS
I WAS HIT ON THE LEFT FRONT QUARTER PANEL AREA SO HARD THE CAR SPUN AROUND. THE SIDE AIRBAGS DEPLOYED BUT NOT THE FRONT ONES. I HAD MY SEATBELT ON HOWEVER WAS SLAMMED AGAINST THE STEERING WHEEL AND MY HANDS IMPACTED THE PASSENGER WINDSHIELD. I WAS RENDERED UNCONSCIOUS AND HAD A TEMPORARY LAPSE OF MEMORY. I KNOW HAVE A PINCHED NERVE IN MY LOWER LEFT BACK AND SEVERE PAIN AND BRUISING IN BREAST RIGHT SHOULD AREA. I HAVE BEEN TOLD THAT IT COULD TAKE WEEKS OR MONTHS TO HEAL. MY DAUGHTER BOUGHT THE CAR BRAND NEW A FEW MONTHS AGO AND WAS NEVER ADVISED OF ANY RECALL/SAFETY ISSUES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556796December 20, 2013
POWER TRAIN, STRUCTURE:BODY, AIR BAGS
I WAS IN AN ACCIDENT ON OCTOBER 14, 2013 WHERE I STRUCK A DEER HEAD ON AT 50MPH AND THE AIRBAGS DID NOT DEPLOY. I WROTE TO HYUNDAI AND COMPLAINED, AND AFTER THEIR "INVESTIGATION", THEY DETERMINED THAT I WAS NOT ENTITLED TO ANY ASSISTANCE. WELL, TWO NIGHTS AGO, ON WEDNESDAY, DECEMBER 18, 2013, I STRUCK AND WENT UNDER A FORD F150 TRUCK. I WAS PINNED IN THE VEHICLE. MY AIRBAG DID NOT DEPLOY - AGAIN. HOW AM I TO FEEL SAFE IN THIS VEHICLE? THEIR "INVESTIGATION" SAID THAT THE AIRBAGS WERE IN WORKING ORDER AND THAT SIMPLY HITTING A DEER WOULD NOT MAKE THEM GO OFF. WELL, THIS TIME I HIT AND WENT UNDER A VEHICLE AND WAS PINNED IN MY VEHICLE AND THEY STILL DIDN'T GO OFF. I AM SO DISAPPOINTED IN HYUNDAI. THIS WAS MY FIRST NEW CAR. AND IT HAS LASTED ME 1 1/2 YEARS, NOT EVEN. I WAS NOT CITED FOR THE ACCIDENT AS THE OFFICER SAID IT WAS NOT MY FAULT. MY INSURANCE COMPANY IS CONSIDERING TOTALING THE VEHICLE. I AM BEYOND UPSET. I'M OPENING ANOTHER COMPLAINT AGAINST HYUNDAI, MAYBE THEY WILL "GET IT" THIS TIME. THIS IS UNACCEPTABLE!!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556094December 15, 2013
POWER TRAIN, WHEELS
THIS VEHICLE IS EXTREMELY DANGEROUS DRIVING IN THE SNOW. I HAVE DRIVEN A NUMBER AND VARIETY OF VEHICLES IN ALL TYPES OF WEATHER ACROSS THE COUNTRY. I HAVE CERTAINLY DRIVEN IN WORSE CONDITIONS AND IN LIGHTER VEHICLES IN WORSE CONDITIONS. THERE HAS BEEN A LIGHT SNOW ALL DAY 3-6 INCHES. I WAS DRIVING ON BOTH THE INTERSTATE AND COUNTY MAINTAINED ROADS, ALL PAVED. TRAFFIC WAS MEDIUM HEAVY, IT WAS AROUND 6 PM. THE VEHICLE HAS NO TRACTION (IT WAS NOT ICY OUT) AND KIND OF "BOUNCED" THROUGH THE SNOW, LIKE IT WAS GOING TO STALL. I STARTED OUT AT 45 BUT WHEN I REALIZED I HAD NO CONTROL, I SLOWED DOWN TO BETWEEN 35 AND 25. IF I ACCELERATED IN THE LEAST, THE VEHICLE DIDN'T REALLY RESPOND. IT FELT LIKE DRIVING A BOAT IN THE WATER WHERE THERE IS A DELAY. THE CAR WENT WHERE IT WANTED TO GO. I COULD KEEP IT SOMEWHAT STRAIGHT, BUT THERE WAS NO RESPONSIVENESS. I WAS AT THE MERCY OF THE OTHER DRIVERS. I STAYED IN THE OUTSIDE LANE WITH MY HAZARDS ON. I DON'T KNOW HOW TO DESCRIBE IT, BUT IT WAS LIKE IT WOULDN'T SLOW DOWN WHEN I TRIED TO TAKE MY FOOT OFF THE ACCELERATOR IN RESPONSE TO IT DRIFTING, IT CHOKED LIKE IT WAS GOING TO STALL. IT BEHAVED LIKE A STICK BUT ITS AN AUTOMATIC. AND IT WAS LIKE THE TIRES "BOUNCED" IN THE SNOW. ITS THOSE LITTLE TIRES. THE REASONS TO NOT OWN THIS CAR JUST KEEP ADDING UP. I'M TERRIFIED HOW I'LL GET THROUGH THE REST OF THE WINTER BASED ON DRIVING LAST NIGHT. I'VE NEVER FELT SO OUT OF CONTROL IN SUCH CONDITIONS. IT WASN'T THAT BAD OUT. I SHOULD HAVE HAD MORE CONTROL. THIS VEHICLE SHOULD NOT BE ALLOWED ON THE ROAD IN THE WINTER TIME. THEY SHOULD RECALL THE VEHICLE OR HAVE TO BUY THEM BACK AT THE COST OWED. I CAN'T BELIEVE IT'S LEGAL TO ALLOW A VEHICLE THAT PERFORMS SO POORLY IN MODERATE WINTER WEATHER TO BE ON THE ROAD. HOW WILL I GET THROUGH THE WINTER? I NOW WANT TO GET RID OF THIS VEHICLE ASAP BEFORE I END UP DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555016December 6, 2013
STRUCTURE:BODY, AIR BAGS
ON MONDAY, OCTOBER 14, 2013 I WAS TRAVELING EAST BOUND ON US17 IN SUFFOLK, VA AT APPROXIMATELY 8:30PM AT THE POSTED SPEED LIMIT OF 50MPH WHEN I STRUCK A FULL-SIZED MALE DEER HEAD-ON. HE CAME OUT OF NOWHERE - HE WAS NOTIN THE ROAD OR MY LINE OF VISION PRIOR TO ME STRIKING HIM. THE VEHICLE CAME TO AN ABRUPT HALT, BUT NO AIRBAGS DEPLOYED. THE DEER FLEW INTO THE MEDIAN, WHERE IT DIED. I IMMEDIATELY CONTACTED THE LOCAL POLICE AND I HAVE AN INCIDENT REPORT. I THEN CONTACTED MY INSURANCE COMPANY AND ARRANGED FOR THE VEHICLE TO BE REPAIRED. NO ONE CAN TELL ME WHY THE AIRBAGS DID NOT DEPLOY. I HAVE PICTURES FROM ALL SIDES OF THE VEHICLE DETAILING THE DAMAGE. I WOULD THINK THAT A HEAD-ON COLLISION AT 50MPH WOULD WARRANT AN AIRBAG DEPLOYMENT. I NO LONGER FEEL SAFE IN THIS VEHICLE, AND AM NOW AFRAID TO DRIVE AT NIGHT. I HAVE FILED A COMPLAINT WITH HYUNDAI DIRECTLY, AND THEY HAVE SENT ME A LAUNDRY LIST OF ITEMS THAT THEY WANTED ME TO PROVIDE TO THEM. PER MY PHONE CALL WITH THEM THIS MORNING, THAT INFORMATION WAS RECEIVED ON 11/04/13. ON 11/24/13, THE "INDEPENDENT INVESTIGATOR" CONTACTED ME REGARDING A VISIT TO MY VEHICLE TO MAKE A DOWNLOAD FOR HYUNDAI THE NEXT DAY. HE DID SO, AND TOOK A LOT OF PICTURES AND WAS WITH THE VEHICLE FOR OVER AN HOUR. I ALSO FORWARDED HIM THE PHOTOS THAT THE REPAIR SHOP TOOK. LAST NIGHT I CALLED AGAIN, AND WAS GIVEN THE NAME OF "[XXX]" AS THE ONE ASSIGNED TO MY CASE. TO DATE, I HAVE YET TO HAVE ANY CORRESPONDENCE WITH THIS [XXX]. I AM VERY DISSATISFIED, I FELL UNSAFE, AND AM COMPLETELY FRUSTRATED WITH HYUNDAI RIGHT NOW. THE AIRBAGS, PER THEIR OWN MANUAL, SHOULD HAVE DEPLOYED AT A HEAD-ON 50MPH CRASH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10552709November 18, 2013
AIR BAGS
ON MONDAY, OCTOBER 14, 2013 I WAS TRAVELING EAST BOUND ON US17 IN SUFFOLK, VA AT APPROXIMATELY 8:30PM AT THE POSTED SPEED LIMIT OF 50MPH WHEN I STRUCK A FULL-SIZED MALE DEER HEAD-ON. HE CAME OUT OF NOWHERE - HE WAS NOTIN THE ROAD OR MY LINE OF VISION PRIOR TO ME STRIKING HIM. THE VEHICLE CAME TO AN ABRUPT HALT, BUT NO AIRBAGS DEPLOYED. THE DEER FLEW INTO THE MEDIAN, WHERE IT DIED. I IMMEDIATELY CONTACTED THE LOCAL POLICE AND I HAVE AN INCIDENT REPORT. I THEN CONTACTED MY INSURANCE COMPANY AND ARRANGED FOR THE VEHICLE TO BE REPAIRED. NO ONE CAN TELL ME WHY THE AIRBAGS DID NOT DEPLOY. I HAVE PICTURES FROM ALL SIDES OF THE VEHICLE DETAILING THE DAMAGE. I WOULD THINK THAT A HEAD-ON COLLISION AT 50MPH WOULD WARRANT AN AIRBAG DEPLOYMENT. I NO LONGER FEEL SAFE IN THIS VEHICLE, AND AM NOW AFRAID TO DRIVE AT NIGHT. I HAVE FILED A COMPLAINT WITH HYUNDAI DIRECTLY, AND THEY HAVE SENT ME A LAUNDRY LIST OF ITEMS THAT THEY WANTED ME TO PROVIDE TO THEM. PER MY PHONE CALL WITH THEM THIS MORNING, THAT INFORMATION WAS RECEIVED ON 11/04/13. TODAY IS 11/18/13, AND I HAVE YET TO HEAR BACK FROM HYUNDAI REGARDING THEIR END OF THE "INVESTIGATION". *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10533548July 30, 2013
AIR BAGS
CPSC: I1370075A. 2013 HYUNDAI ACCENT. CONSUMER STATED HIS DAUGHTER WAS INVOLVED IN A ONE CAR ACCIDENT. WHICH THE CAR ROLLED NUMEROUS TIMES. ALSO, NOT ONE AIR BAG DEPLOYED AND THE CAR WAS TOTALED. *LN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10514673June 2, 2013
ENGINE, FUEL SYSTEM, GASOLINE
SE MODEL. SUPPOSED TO GET 29 MPG CITY. GETTING 17-20 CITY. ABOUT FEB 28 I APPLIED FOR ONLINE APPOINTMENT FOR HYUNDAI'S LOS ANGELES DEALER OPEN TO THE PUBLIC. HYUNDAI HANDBOOK PAGE 4 SAYS, "REGULAR MAINTENANCE AND INSPECTION BY SKILLED HYUNDAI TECHNICIANS IS THE KEY TO MORE EFFICIENT OPERATION OF THE VEHICLE." SINCE A PAST VISIT SAW THE DEALER AND POLICE THREATEN ME WITH ARREST BECAUSE OF MY [COLOR] AND DEMAND FOR SERVICE, I WROTE THEM IN ADVANCE I MIGHT BRING ARMED GUARD FOR PROTECTION. MY ONLINE APPOINTMENT ASKED THEM TO CHECK THE MPG, STEERING WHEEL VIBRATION, MOTOR MOUNTS, CARBON IN EXHAUST ETC. ARRIVING MAR 30 ABOUT 10:30 AM WITH MY OWN UNIFORMED ARMED SECURITY, A MAN CLAIMING TO BE HYUNDAI SECURITY WOULD NOT GIVE HIS NAME, CLAIMED THE PRESIDENT OF THE DEALERSHIP BANNED ME FROM THE PROPERTY, THAT THE POLICE WERE ON THE WAY. I SHOWED HIM MY CONFIRMATION BUT HE DISREGARDED IT. SINCE HE HAD SHUT THE GATE IN MY FACE, I WAS NOT ABLE TO DRIVE MY CAR TO THE SERVICE AREA. I HAD PLANNED TO LOOK AT OTHER CARS FOR PURCHASE AT ANOTHER CAR DEALER NEXT DOOR. I WENT THERE WITH MY GUARD WHO WAS WITH ME FOR MEALS AT TWO FAST FOOD PLACES AND NO WORKERS OR CUSTOMERS COMPLAINED. ABOUT 11:00, STILL AT THE OTHER DEALER, I WAS SURROUNDED BY SIX INGLEWOOD POLICE CARS. THE OFFICERS SAID THEY RESPONDED TO CALL OF A [RACE] BLACK MAN WITH A WEAPON. THE OFFICERS TOLD ME IF I CAME BACK TO THE HYUNDAI DEALER THEY WOULD ARREST ME AND CHARGE ME WITH TRESPASSING. EDITOR: IF YOU READ THE CA. TRESPASS LAWS, I WAS NOT TRESPASSING. I FEEL THE DEALER MADE A FALSE POLICE REPORT TO ENDANGER ME. I ALSO HAD LETTER FROM CORPORATE AND THE WARRANTY TELLING ME I COULD GO TO THE DEALER FOR SERVICE. HYUNDAI NEEDS TO FIRE SOME WORKERS IF THEY DO NOT KNOW HOW TO PROVIDE WARRANTY SERVICE THAT CAR OWNERS ARE ENTITLED TO. HYUNDAI OFFICIALS CLAIM THEY WILL SUE AND ARREST THOSE WHO POST ON YOUTUBE ABOUT HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504424March 25, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, BOTH THE FRONT DRIVER AND PASSENGER SIDE AUTOMATIC DOOR LOCKS ACTIVATED INDEPENDENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504494March 25, 2013
ENGINE, POWER TRAIN, VISIBILITY/WIPER
MY WIFE AND I, BOTH OVER SIXTY, WERE DRIVING BACK FROM OHIO TO CONNECTICUT ON THE PENN RT 80, IT WAS SNOWING AND THE ROAD SURFACE WAS SLIPPERY BUT DRIVE-ABLE. ABOUT FIVE MILES BEFORE THE MILESBURG, PA EXIT, THE CAR BEGAN TO LOOSE POWER AND THE WINDSHIELD AND THE WIPERS ICED UP SUCH THAT OUR VISIBILITY WAS IMPAIRED. I HAD TO STOP ON THE UNPLOWED SHOULDER OF THE HIGHWAY TO CLEAR THE ICE. IT WAS VERY DANGEROUS AS LARGE SPEEDING TRUCKS AND CARS WERE PASSING CLOSE BY. THE TRAFFIC INCLUDED AN IRATE PENN STATE PLOW DRIVER WHO BEEPED AND YELLED AT US. WHEN WE RESTARTED OUR TRIP, THE HYUNDAI ACCENT WOULD NOT GO FASTER THAN ABOUT 15 - 18 MILES PER HOUR. WE MANAGED TO GET OFF THE EXIT WHILE RIDING ON THE SNOW COVERED SHOULDER AFTER A VERY LONG AND STRENUOUS RIDE. THE NEXT DAY WE DROVE THE CAR, WHICH RAN PERFECTLY, TO THE HYUNDAI DEALER AT STATE COLLEGE. THE CAR CHECKED OUT FINE. THE DEALER GUESSED THAT THE CAR WENT INTO A "LIMP HOME" MODE BECAUSE OF THE ROAD CONDITIONS. I CONCERNED THAT THIS CAR COMPANY WOULD DESIGN A SYSTEM THAT WOULD PUT A COUPLE OF SENIOR CITIZENS IN SUCH LIFE THREATENING PERIL. I FEEL THAT WE WERE VERY LUCKY, ANY ONE OF THOSE BIG RIGS COULD HAVE EASILY CRUSHED US. OTHER DRIVERS, PUT IN THE SAME SITUATION, MAY NOT BE SO LUCKY. WHY WAS THIS UNSAFE "LIMP HOME" APPROVED BY THE GOVERNMENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503474March 18, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT WATER WAS ENTERING THE HEADLIGHT ASSEMBLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FAILURE WAS NORMAL AND ADVISED THE CONTACT TO TURN ON THE HIGH BEAM HEADLIGHTS FOR 45 MINUTES IN ORDER FOR THE WATER TO EVAPORATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490628January 1, 2013
SUSPENSION, ENGINE
CAR OWNERS WILL HAVE TO TAKE MATTERS INTO THEIR OWN HANDS. AFTER 3 DEALERS, CONTACTS WITH HYUNDAI MOTORS AMERICA CORPORATE, AND AT LEAST TWO CONTACTS WITH THE BETTER BUSINESS AUTO LINE, OTHERS AND THIS MANUFACTURER COULD CARE LESS ABOUT THEIR CARS AND EVEN LESS ABOUT THE CAR OWNERS. I THINK THE FTC AND NHTSA ARE BULL. NOVEMBER 19 INGLEWOOD CALIFORNIA SMALL CLAIMS COURT CASE [XXX] JUDGE RULED MARINA AUTOMOTIVE LLC DBA LA HYUNDAI AT LAX ENGAGED IN "CONCERTED FAILURE TO PROVIDE WARRANTY SERVICE AND CONSTITUTIONAL PUBLIC ACCOMMODATION" DID NOT HAVE AN "ANTI-DISCRIMINATION POLICY" AND "DID NOT HONOR RIGHTS" OF A CAR OWNER. JUDGE FOUND HYUNDAI DEALER LIABLE FOR $609 REPAIR COSTS PLUS $115 COURT COSTS AFTER OWNER OF A 2010 HAD TO GO ELSEWHERE FOR INSPECTION AFTER NO INSPECTION BY THE DEALER. AND A BETTER BUSINESS BUREAU COMPLAINT IS PENDING AGAINST HYUNDAI AND ITS DEALER ASKING FOR THE LICENSE REVOCATION OF BOTH AND EQUITABLE DAMAGES OF $25 MILLION DOLLARS EACH AFTER DEALER AND HYUNDAI MOTOR AMERICA REFUSED TO INSPECT 2013 HYUNDAI. THE DEALER LA HYUNDAI AT LAX'S AGENT [XXX] SAID ON AUGUST 15 VOICE MAIL TO CAR OWNER AFTER REFUSING TO INSPECT: "...WE HAVE CONSULTED WITH HYUNDAI AND WE ARE COMPLETELY WITHIN OUR RIGHTS NOT TO SERVICE YOUR VEHICLE....WE READ YOUR BLOG OF YESTERDAY...AND ALL THE CLAIMS YOU MADE...WE HAVE ALREADY VERIFIED WITH HYUNDAI THAT WE DO NOT NEED TO ACCEPT ANY CLIENTS...PLEASE DON'T COME TO BUY A CAR OR TO DO ANY OTHER TYPE OF SHOPPING HERE ....FOR SERVICING IT IS PROBABLY BEST YOU GO BACK TO [THE DEALER] WHERE YOU BOUGHT IT FROM....WE ARE UNDER NO OBLIGATION TO SERVICE ANY VEHICLES FOR ANY CUSTOMER THAT WE ARE NOT ABLE TO SATISFY." NOTE THAT NONE OF WHAT THE HYUNDAI EMPLOYEE ALLEGES HERE IS STATED IN ANY OF HYUNDAI'S ADVERTISEMENTS OR WARRANTIES. THE WARRANTY SAYS A CAR CAN BE TAKEN TO "ANY AUTHORIZED DEALER" FOR WARRANTY INSPECTION AND REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487631December 7, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A DELAYED RESPONSE IN ACCELERATION AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED AT LOW SPEEDS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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