Honda Ridgeline Complaints (2019)

238 consumer complaints on file.

#11532265July 14, 2023
POWER TRAIN
My 2019 Honda Ridgeline had very noticeable torque converter judder with milage in the 40k. I do not tow other than an occasional utility trailer, loaded lightly. Additionally, the vehicle was always operated in normal conditions. There were never any warning vehicle codes or any other Honda notices on potential problem. On 7/14/2023, I took it to a Honda dealer who verified condition in writing on invoice and serviced the vehicle in accordance with Honda Service Bulletins 17-025 and 17-026 which resulted from similar complaints and class action from 2017 Honda Ridgelines. After researching online, I noticed many 2018 and 2019 ridgeline owners were complaining about the same issue of premature transmission torque converter problems in various forums. This premature defective transmission issue did not go unnoticed by Honda as they changed to a different transmission for 2020 models. I believe that Honda and this issue should be investigated so as to hold Honda responsible for appropriate corrective action to include warranty extension of the 5 year / 60000 miles. I am uploading Invoice which documents issue and payment. Document says RPM surges 1000 to 2000, which should have read 100 to 200 RPMs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517199April 15, 2023
VISIBILITY/WIPER
Manufacturer is refusing to complete recall #KCK. Dealer inspected vehicle and says backup camera works so Honda is telling them to do nothing. This was 5 months ago. Unable to get recall removed from my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516275April 10, 2023
VISIBILITY/WIPER
Driving on the Interstate on 4/09/23 my 2019 Honda Ridgeline hood began to vibrate badly. I slowed and pulled over on the shoulder. The hood was barely still connected but had an open gap. I opened and slammed the hood and continued home at a slower speed, (approx. 62 MPH). I had taken the Ridgeline in on Feb. 16, 2022 at the Honda dealer as per Honda's safety recall concerning the Hood Latch Striker Recall. This complaint is that they obviously did not or were not able to fix the problem. I have another appointment at the local dealer in Alcoa, TN. But I worry they may not be able to fix it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515833April 6, 2023
ENGINE
The 2019 Honda Ridgeline truck was driving at 70MPH for one hour at 25F temperature. After exiting the ramp, the Check Engine Light started flashing, lost power and the engine was running very rough and cannot drive more than 35MPH. Stopped on the side of the road, turned the engine off and then back on and the truck was driveable again. Had this truck for 4 years now and had this problem once or twice every winter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512804March 20, 2023
STRUCTURE:BODY
Severe hood vibration, bouncing and shaking present at various highway speeds (55mph-65mph). VIN was included in NHTSA Campaign Number: 21V932000 (Structure, Latches, Locks/Linkages). Upon visual inspection hood latch was significantly loose. Gaps evident in seal of hood and severe vibration of hood presented and remain present following recall/repair. The vehicle was brought to the dealership upon reciving recall notice. Dealership installed striker plate and tightened loose hood latch. (03/03/2022) However, hood continued to vibrate, bounce and shake at highway speeds after initial repair; noticed only after leaving dealership. Consequently, vehicle has been returned to the dealership two additional times for same safety complaint: severe hood vibration. (Vehicle returned again 03/04/2022 and 03/21/2022). Dealership was informed of continued severe vibration and failure to address the vibration and bouncing of hood resulting from air entry through gaps between hood and grill each time vehicle returned to dealership. Despite consumer informing dealership vehicle's hood was continuing to show severe vibration, shaking and bouncing at highway speeds, the dealership indicated they did all they could; all is safe and the hood does not get secured on sides, just at front latch. Dealership informed consumer nothing more could be done. Consumer found dealership's explanation; subsequent failure to address and correct vibrating hood safety issue unacceptable and is reporting this vehicle's hood vibration as a continued safety problem as it remains a clear and present danger at this current time. Continued, natural wear, tear, and strain caused by vibration and bouncing of the hood, resulting from air entry through gaps between hood and grill, remains clear and present danger of hood unexpectedly opening while driving increasing the risk of a crash resulting in potential injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511555March 13, 2023
STRUCTURE:BODY
When the tailgate of the Ridgeline is open like a door it slams shut hitting the person loading something into the bed in the back. The hinge isn’t strong enough to hold the door open. The truck has to be parked on perfectly level ground to keep this from happening. Honda has been made aware of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509042February 25, 2023
FUEL/PROPULSION SYSTEM
Vehicle emits a popping sound several minutes after startup and several minutes after shutdown. It appears the carbon/vapor canister or fuel tank is not properly allowing the pressure to properly disparate. Been happening since new; dealer says they are not aware of it being a known issue. I’m concerned this may cause a premature failure with the system and/or cause future, unnecessary repair costs or other issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507933February 18, 2023
FUEL/PROPULSION SYSTEM
Engine light flashing on highway with reduced power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507761February 17, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2019 HONDA RIDGELINE. CONSUMER WRITES IN REGARD TO ISSUES WITH THE TAILGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506304February 8, 2023
FUEL/PROPULSION SYSTEM
vehicle constantly gets a p219A fault code (air fuel ratio out of balance) there is currently a recall for 2019 ridgeline for same problem but only applies to specific vin, had the fuel pump replaced recently under a recall due to impeller releasing debree into fuel system. now injectors are clogged causing the same problem as listed in current recall, however honda claims it only affect certian vinn, recall should be broaden, to cover all vinn that hs the exact fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502571January 19, 2023
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
Truck was parked for 5+ minutes in same stationary spot as it has been parked many time before in similar conditions and environment. Passenger front Door to vehicle was closed and truck somehow slipped a gear and brake and rolled away as shown in the video that recorded on my ring doorbell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501260January 11, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Corroded wire harness to the rear differential. It has been confirmed by the dealer. All wheel drive problem appeared on the dash. Rear differential oil pump is also being replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498528December 22, 2022
SERVICE BRAKES
2019 HONDA RIDGELINE. CONSUMER WRITES IN REGARD TO DEFECTIVE BRAKE PEDAL. THE CONSUMER STATED THE VEHICLE HAD SOFT/SPONGY BRAKES AND TO CORRECT THE SAFETY CONCERN THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER BOTH WERE REPLACED. THE PROBLEM STILL PERSISTED, SO THE CONSUMER SOLD THE VEHICLE ON 07/27/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498599December 22, 2022
POWER TRAIN
Multiple occasions of vehicle lurching, jerky acceleration, and horrible noises when shifting gears at low speeds at 40,000-50,000 miles. Brought to Honda twice. They could not replicate the problem. It was unpredictable when this occur. Vehicle was returned at a huge loss of depreciation value in a short time for customer, who felt too scared to drive it anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496862December 10, 2022
SEAT BELTS
Rear seat belt behind passenger side (right) locks in place and will not move. To remedy this issue the belt needs to be unlatched and returned to the unused position. I cannot make the belt lock in place. I returned the vehicle to my dealer and reported the problem. They could find nothing wrong. This has reoccurred occasionally since I bought the truck. Our remedy is to not use that seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496475December 7, 2022
ELECTRICAL SYSTEM
Honda dealership told me to bring my vehicle in for NHTSA 22V867. They checked parts department and told me they had ample parts in supply. At the dealership I was told the wiring harness was inspected by them and was fine and would not be replaced. I was provided an invoice that stated “recall performed”. The service manager explained they do what Honda tells them, not what the NHTSA says. I inquired directly to Honda and they verified they do not do what the NHTSA says, only what Honda says. I would like the wiring harness replaced per the recall, per the ample supply Honda told me they have. The dealership verified twice to me they have an ample supply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494226November 19, 2022
ELECTRICAL SYSTEM
Back up camera no longer works due to frayed wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493149November 10, 2022
ELECTRICAL SYSTEM
The 2019 Honda Ridgeline truck has a tailgate that opens and closes vertically as well as from right to left with a hinge on the drivers side. The action appears to cause the wire from the back up camera to chafe causing a short circuit. Shortly after my 36,000 mile warranty expired by back up camera began to fail. Now the backup camera does not come on when put into reverse but the whole display screen (GPS, Audio, etc) does not come on unless the tailgate is opened and closed repeatedly. This presents a safety hazard as vision behind the truck is very restricted when backing up. My Honda dealer said that there is a TSB for this problem but no recall has been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491931November 2, 2022
POWER TRAIN
The contact owns a 2019 Honda Ridgeline. The contact stated that while his wife was driving through a parking lot, the vehicle accelerated upon the depression of the brake pedal without warning. Due to the failure, the contact's wife hit a brick column which resulted in a chip. The air bags deployed upon impact. The contact's wife suffered bruises around her waist and right thumb. The contact's wife did not seek medical treatment due to her injuries. A police report was not filed. The contact was called to the scene and had the vehicle towed to an independent mechanic where the vehicle was repaired. Prior to the failure, the contact noticed that the brakes were soft upon depression without any warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 23,706.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11491754November 1, 2022
ELECTRICAL SYSTEM
Image from rearview camera no longer appears in instrument panel center screen when reverse is selected. It can be clearly seen that the wires connecting the camera are severed where the tailgate hinges on the body.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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