Honda Ridgeline Complaints (2017)

347 consumer complaints on file.

#11542533September 4, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When accelerating the engine bogs down and runs rough. All warning lights come on. After shutting off the engine and restarting everything appears to run normally however the warning lights stay on the cruise control does not work. After a couple of days the warning lights went off and everything worked as normal. The same problem manifested again while accelerating. The first incident happened Aug. 26, 2023, the second incident happened on Sept. 3, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542341September 3, 2023
ELECTRICAL SYSTEM
Backup camera is inoperable. The radio will freeze up, shut itself off or reboot itself. I tried to get the necessary recall repaired through my local dealership but they tell me it cannot be done at the present time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538199August 13, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537325August 9, 2023
POWER TRAIN
I purchased the Ridgeline in 2017 and am the sole owner. I have never towed anything with the truck. The mileage is high currently at 129,000. in the beginning of July the transmission failed and needed to be replaced. The way it failed caused a dramatic shifting and of gears and the inability for the transmission to change gears without jerking or banging of the gears. The transmission fluid was recently changed and the vehicle has been regularly serviced by Honda dealerships only. Luckily this happened at a low rate of speed and i am a cautious, experienced, driver. This vehicle is driven by my children and has carried passengers from toddlers to the elderly. It is obvious and foreseeable that this will happen to other vehicles at higher speeds and will be the proximate cause of injury to drivers and passengers. I had my vehicle towed to the Honda dealer Coggin Honda in Fort Pierce, Florida. They told me that the failure of the transmission is a known problem with the 2017 Ridgeline model. The transmission was replaced. Unfortunately, this was not under warranty. After searches on the internet it is obvious that this model's transmission has an inherent defect known by Honda Motors. The reports go back to 2017-2018 and continue. Honda should recall this model and repair the transmission to avoid consumers being injured by this obvious, known defect that impacts the safety of consumers.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11528232June 22, 2023
ELECTRICAL SYSTEM
This is a problematic issue for many Honda Ridgeline owner. The the instrument panel light flicker when the car is park and alarm will sound for no particular reason. when this happen, sometime I am not able to start the car. (if possible please below link) https://www.youtube.com/watch?v=DClnLAj7G8I I wonder what would happen if this issue happen while the vehicle is in motion. I spoke to Honda and notify them about this issue. Note: base on my research, this problem started to occur when the mileage reach between 35,0000 to 45,000 miles and not just 2017 Ridgeline. There other manufacture years are having the similar issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527865June 20, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Occasional (several times a month) phantom breaking on two lane roads, particularly when opposing traffic is approaching along a concave (i.e., inward) curve or when opposing traffic is transitioning from a widened road section back to a single lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524550May 30, 2023
UNKNOWN OR OTHER
Honda has been unable to correct the following recalls on my vehicle. For Recall #1, my vehicle does not have (nor has it ever had) a tonneau cover. My first attempt to clear this recall through Honda was on 17 May 23. They have not cleared it. For Recall #2, I took the vehicle to a Honda dealership on 24 Apr 23 (see attached documentation). The recall is not yet cleared, yet the system works fine. Recall #1 NHTSA RECALL NUMBER: 20E-068 MFR CAMPAIGN ID: F8M CAMPAIGN DESCRIPTION: 2017-20 Ridgeline Tonneau Cvr Accsry Recall RECALL DATE: 09/17/2020 Recall #2: NHTSA RECALL NUMBER: 22V-867 MFR CAMPAIGN ID: KCK CAMPAIGN DESCRIPTION: 2017-19 Ridgeline Tailgate Harness Safety Recall RECALL DATE: 11/23/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523078May 21, 2023
ELECTRICAL SYSTEM
I am writing in regards to our 2017 Honda Ridgeline. We have purchased 6 Honda vehicles over the years from Shockley Honda in Frederick Maryland, and this is our second Ridgeline. However our truck has been in the shop for almost a month and we do not know when it can be repaired. On April 29th at 4:30 AM our alarm system repeatedly went off. We got it to the dealership to learn that we would need to replace the Body Control Module However this part is on national backorder with no estimated date of delivery. We are currently without a vehicle which has been an extreme inconvenience. We have researched this problem and we have learned that this is a common problem and has happened numerous times in the 2017-2022 Honda Ridgelines. I do not understand how your large Company has not identified this as a major problem and safety issue. We learned that there has never been a recall for this or the problem solved all these years. Our truck only has 52.000 miles on it so it does not relate to wear. I am hoping that your company can look into this or reach out to inform us how long it will take to receive our part. Again this is not an isolated problem with these models but ongoing with numerous incidents for Ridgeline owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522464May 17, 2023
ELECTRICAL SYSTEM
The vehicle alarm will go off intermittently, when parked. I have to keep the vehicle unlocked, which is extremely unsafe since it is in my driveway. You cannot replicate this since you do not know when it will happen. I travel a lot, and when I left the vehicle at the airport the alarm ran down my battery and I had to have it jumped. Now I cannot lock my vehicle when parked at the airport. I took it in to get it checked out and they said they found an error code identifying the control unit issue. I paid for the part, which was to be ordered and that was over a month ago. I called to check on the part, and they said there were over 250 in line ahead of me for this part. If there are that many folks waiting for this control unit part, there is obviously a problem. I am attaching the file of my payment for the part and labor. I have paid for something that has not been repaired and there is no date on when it will be repaired. There is a problem with this vehicle, and this is a safety problem by not being able to lock the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519888May 1, 2023
BACK OVER PREVENTION
The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518015April 20, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515091April 3, 2023
ELECTRICAL SYSTEM
Dash lights flickering, clicking sounds coming from under dash and inside hood, alarm keeps going off intermittently. This vehicle has less than 100K miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509991March 3, 2023
BACK OVER PREVENTION
The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508933February 24, 2023
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2017 Honda Ridgeline. The contact stated while driving 50 MPH, the vehicle independently made a sudden stop, with unknown warning lights illuminated. The vehicle was diagnosed by an independent mechanic and the mechanic stated that the camshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that parts were not available. The manufacturer was contacted, and the manufacturer confirmed that parts were not available. The failure mileage was 28,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505395February 3, 2023
UNKNOWN OR OTHER, ENGINE, SERVICE BRAKES
Lost brakes as I was trying to decelerate to make a left turn on FM 1472, still managed to come to a stop before hitting the traffic ahead of me that was also waiting to make a left turn. Smoke started to come out from the wheel wells. Put vehicle on parking, shut off engine, opened hood and found fire coming out from the back of the engine bay. Extinguished fire with a Fire extinguisher, and a few minutes later, a Fire Dept Truck arrived to hose it just to make sure it was properly extinguished. Waiting for Cause and Origin investigator from the insurance to inspect the vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11503351January 24, 2023
BACK OVER PREVENTION
The contact owns a 2017 Honda Ridgeline. The contact stated that the tailgate was cutting the wires to the rear-view camera. The contact stated that the camera was inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to another local dealer, Balise Honda of West (509 Quaker Ln, West Warwick, RI 02893) to be diagnosed. The contact was informed that the wires needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 70,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502921January 21, 2023
STRUCTURE:BODY
Water intrusion/collection under the carpet under the carpet in the rear cabin if the truck. Musty smell started back in 2018 and didn't realized the soaked carpet after a few months when I came across an online forum about same issue happening with a lot of 2nd gen Honda Ridgeline. Dealership refused to cover the repair on the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502948January 21, 2023
ELECTRICAL SYSTEM
Keyless start system error: Vehicle displayed a warning with this message. I had the vehicle battery changed and the warning code went away. A month later the same warning code returned. In reviewing blogs, others say it is most likely the keyless start button gone bad. Honda fix is reported to be $400. Worried that the vehicle could lose power while moving or not be able to start in an environment that my safety could be jeopardized. Many blog entries from others with this same problem with 2017 Honda Ridgelines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498997December 27, 2022
FUEL/PROPULSION SYSTEM
2017 Honda Rideline RTL-T with 46,464 miles on the odometer. While on a trip totaling approximately 550 miles, after travelling approximately 350 miles we stopped to refuel. The Truck after fueling was hard to start and would lose power at 35-40 mph and would not accelerate. Check Engine light was on plus Various Dash Caution lights (ABS, SRS, EPS, AWD, VSA, Hill Traction, etc) I used an ODB 2 code reader and read P0087 Fuel Rail/System Too Low. I was able to take back roads driving approximately 8 miles at 20 mph to safely arrive at closest Honda Dealership in Abilene. The service advisor there told us it could not be diagnosed that day and the service department do not stock parts. We rented a vehicle and continued our journey. If the truck broke while we were on I-20 Freeway while traffic was passing us at 80 mph, we could have easily been in a serious accident. The service advisor called 1 day later with diagnosis of failed High Pressure Fuel Pump, with replacement part not expected until 4 days later (includes 2 weekend days) when it could be installed. The truck was repaired on the estimated day and we were able to drive 350 miles back home with no other issues. Strange thing was on the dealer invoice they noted that code they retrieved was P0088 Fuel/Rail System Pressure Too High
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494545November 22, 2022
ELECTRICAL SYSTEM
At 90,300 miles my backup camera stopped working. When I put the transmission in Reverse, the display just shows a black screen instead of an image of what is behind my truck. Upon visual inspection I can see that the wires at the tailgate have become frayed/broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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