Honda Ridgeline Complaints (2018)

162 consumer complaints on file.

#11665536June 7, 2025
ENGINE, POWER TRAIN
We were traveling up the freeway just like any other day. Out of nowhere the low oil light flashed and next thing we know a loud clanking started to happen. We were able to make it to the exit as it was right there thankfully because once we stopped I shut the engine off got out and checked the oil and it was full. I tried to start it again, it started but turned it off fast because the noise it was making was horrible. I’ve contacted Honda regarding this issue because the Ridgeline from 2017 and 2019 are covered under a recall but the can’t explain why the 2018 is exempt from the recall seeing it’s the same engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661988May 19, 2025
POWER TRAIN
The transmission lost power on the highway. Whit smoke poured out from under/behind the vehicle making it difficult for drivers on the highway to see the road. The vehicle lost power and I costed three lanes to the right to get the vehicle off the highway. Transmission fluid was running out under the vehicle. A tow truck was called to get the vehicle removed from highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650188March 24, 2025
SUSPENSION
The vehicle’s front suspension system failed, specifically the driver’s side and passenger’s side front strut assemblies and the driver’s side inner and outer tie rods. These components have been identified by the dealership as needing immediate replacement. The defective components should be available for inspection upon request, pending completion of repairs. The vehicle exhibited wobbling and a dragging sensation from the front left tire, which raised concerns regarding control and steering safety. A loose or faulty suspension or tie rod can significantly impair vehicle handling, stability, and steering precision, particularly during acceleration, turning, or driving on inclines. If these components had failed while driving, it could have resulted in loss of control or an accident, posing a serious safety risk to both the driver and other road users. The issue was confirmed and diagnosed by a Honda dealership service department on March 18, 2025, and a detailed repair estimate was provided indicating strut and tie rod failure. The issue was inspected by a Honda-certified dealership service center, but not by the manufacturer, police, or insurance representatives at this time. There were no warning lights or messages on the dashboard. The only symptoms were a wobbling or loose feeling in the front left tire and a dragging sensation during acceleration on inclines, first noticed approximately two days prior to the March 18 service visit. Upon visual inspection, I also observed what appeared to be oil on the suspension, suggesting a possible strut fluid leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649842March 21, 2025
ENGINE
As I was driving on the freeway, the vehicle lost power completely without any prior warning. All the lights on the dashboard were flashing. The vehicle could not be started again. I was stranded in the middle of the freeway at the very high risk of being rear ended given the relatively lighter traffic at 11pm in Los Angeles. It put other drivers on the freeway at very high risk of running into me as well. The vehicle was towed to the dealership where an inspection was conducted. It concluded a blown-out engine (literally), possibly caused by the piston. A hole was found on the engine cast. The incident was escalated to Honda's corporate customer care department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645650February 28, 2025
ENGINE
After performing regular maintenance to Honda Ridgeline 2018 by replacing the spark plugs, spark plug number 4 was contaminated with oil. All other 5 spark plugs had not sign of oil. This was discovered during the 100K miles tune up. A leaking component (e.g. a tube seal) in the well or an engine-related issue that's causing oil to enter the combustion chamber can cause a critical engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642815February 14, 2025
FUEL/PROPULSION SYSTEM
I went to fill my vehicle with gasoline on 02/06/2025. The 2018 Honda Ridgeline has a capless fuel system to enter fuel into the vehicle and there are two flaps that the gasoline nozzle is required to open. It repeatedly attempted to insert the nozzle and the first flap would not move. I pushed harder, and the first flap broke. I still could not insert the nozzle to get gasoline into my vehicle. I then observed a block of ice preventing the nozzle from accessing the second flap. I could not remove the ice to put gas in my vehicle. On 02/07/2025, the temperature rose above freezing and I was able to mop out the water from the area, however my capless system was broken at this time. I brought it to the local Honda dealership and they were able to repair the damaged component, however charged me for this repair as they contended there were no recalls on this issue and the vehicle is out of warranty. I went on the internet and found in several consumer forums that people have cited this to be an issue with the Ridgeline and other Honda vehicles. I am unclear how Honda could manufacture a vehicle component that allows water to collect at the entrance to the gas tank which could cause a myriad of engine issues as well as the ice issue which would prevent being able to put gasoline in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639708January 30, 2025
FUEL SYSTEM, GASOLINE
The referenced Recall for my Honda Ridgeline indicates that the fuel pump is suspect for an inadequate impeller and a possible safety problem. I have been awaiting this replacement part at least 8 months and the original recall has a date of December 18, 2023 which is over a year since identified. I have visited the dealership several times over the last six months and have been assured that I am on the "list" to receive a new fuel pump. The service department informed me on January 7, 2025 that they still have not received the fuel pump from you. The latest recall notice informed me pumps are available, but as you see in the previous paragraph I am not able to get the pump at present. Please expedite the delivery of the new improved fuel pump to the Honda dealership in Maui (Island Honda, 110 Hana Hwy, Kahului, HI 96732) to resolve this long overdue corrective action for my Honda Ridgeline truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639497January 29, 2025
ENGINE
Crankshaft leading to rod bearing failure causing engine failure. Same issuse as 2017 and 2019 models that had recall 23v-751 issued
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634838January 8, 2025
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION
The contact owns a 2018 Honda Ridgeline The contact received notification of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 22V867000 (BACK OVER PREVENTION) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634662January 7, 2025
ENGINE
In July of 2023, on my way home from a 3 hour. trip, the engine light started flashing on and off and the engine would not exceed 30 mph. Just after my 2018 Honda Ridgeline's warranty expired, it had a catastrophic engine failure. I was told by the Honda Service advisor that it was caused by broken bearings that caused a rod to break. The engine was damaged beyond repair and required replacement. I was devastated. Honda Corporate paid a percentage of the cost of replacement and I paid the lower percentage. The vehicle was at the service department at the Honda dealership for 4 weeks. Interestingly, I later heard through news reports about this being a systemic problem and that there would be a recall. However, when I tried to report it on the NHTSA website, my vehicle is not registered. I suppose Honda excluded it, but I wanted to let the NHTSA know that my vehicle should be included in any statistics. I also feel Honda should refund my share of the nearly $800.00 I paid to get a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624253November 8, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623097November 1, 2024
ELECTRICAL SYSTEM
Initially the car would not turn on. We were able to start it but then the engine would not turn off. Shop indicated that the Body Control Module is faulty. Honda of Olathe has the component that malfunctioned as of today 11/1/2024. My understanding is that this system controls door locks, windows, lights, turn signal, horn, etc. Malfunction of some of these systems may put my safety or the safety of others at risk. There was a warning message indicating "Keyless Start System Problem".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622887October 31, 2024
FUEL/PROPULSION SYSTEM
The fuel pump recall was issued in December 2023 and it still hasn't been repaired. It is almost a year later and when I have tried to contact the dealer and the company about the status of the recall, I don't get a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619867October 15, 2024
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 22V867000 (Back Over Prevention) and 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619271October 11, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619280October 11, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Honda Ridgeline. The contact stated that while driving at various speeds, several unknown warning lights illuminated on the instrument panel and the vehicle stalled. The vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed that the lower connecting rod was causing the rob bearing to fail. After further investigation, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616692September 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611919August 31, 2024
FUEL/PROPULSION SYSTEM
Honda recall on fuel pump from February 2024 has not been corrected due to Honda failing to supply part to local dealer for repair. I have concerns of the fuel pump failing while driving and have made multiple calls to Honda asking for the repair. Honda reply is that when the part is available they will notify. Six months is a long time to wait on a defect that could have serious consequence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610181August 22, 2024
POWER TRAIN
The power train vibrates at certain speeds (Between 23mph to 37mph) as if it doesn't know which gear it should be in. It seems like it's in a higher gear when it's at a low speed. Additionally, sometimes when at highway speed I'll get a "transmission problem" warning. The drive train would still drive normally and it'll shift through gears with no problem. But the drive train indicator on the dashboard will be flashing and not showing which gear I'm at, (weather I'm in drive or reverse or neutral).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603812July 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted but the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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