Honda Ridgeline Complaints (2017)

347 consumer complaints on file.

#11244247August 15, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE DECELERATES IMMEDIATELY AND WITHOUT WARNING TO LIMP MODE. ALL WARNING LIGHTS COME ON ON THE DASH AND THE THROTTLE PEDAL IS DEAD. THE VEHICLE WILL NOT MOVE OVER 10 MPH. THIS PROBLEM HAPPENS AT ANY SPEED WHEN ATTEMPTING TO THROTTLE UP THE VEHICLE I.E. SUCH AS MERGING ONTO A HIGHWAY FROM AN OFF RAMP. THE SITUATION WILL OCCUR IN NORMAL CITY DRIVING AS WELL. WHEN THE VEHICLE DECELERATES IT IS IMMEDIATE AND WILL NOT RECOVER. IF YOU ARE TRAVELING AT HIGHWAY SPEEDS YOU IMMEDIATELY BECOME A ENCUMBRANCE TO TRAFFIC FLOW AND HAVE NO MEANS OF GETTING OUT OF THE WAY. THIS IMMEDIATE DECELERATION IS A DANGEROUS CONDITION THAT IS FRIGHTENING AS THE DRIVER. TO DATE, HONDA HAS NO ANSWER FOR THE PROBLEM. I HAVE INVESTED SEVERAL HUNDREDS OF DOLLARS IN DIAGNOSTICS AND THE SISTER TRUCK TO THIS VEHICLE HAS BEEN AT THE DEALERSHIP UNDER THE GUIDANCE OF HONDA ENGINEERS FOR A MONTH WITH NO RESOLUTION. AS WE OWN SIX OF THESE VEHICLES I HAVE PARKED THEM ALL FOR THE SAFETY OF MY COWORKERS AND THE GENERAL PUBLIC. IN MY OPINION THIS A DANGEROUS SITUATION WITH NO RESOLUTION REQUIRES AND IMMEDIATE RESPONSE FORM THE OEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243872August 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
DRIVING ABOUT 40MPH, HEARD A SLIGHT POP, TRUCK LOST POWER AND FELT LIKE THE BRAKES HAD BEEN APPLIED. ALL THE DIAGNOSTIC ICONS LIT, INCLUDING A CHIME. DISPLAY WENT THROUGH EACH PROBLEM "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM" "TRAILER STABILITY ASSIST PROBLEM" "POWER STEERING SYSTME (ESP) PROBLEM" AND SEVERAL OTHERS. ENGINE DIDN'T TOTALLY SHUT DOWN AND WAS ABLE TO DRIVE HOME ABOUT A MILE AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240169July 28, 2019
POWER TRAIN
TRANSMISSION IS SHIFTING VIOLENTLY WHEN VEHICLE IS IN MOTION, STICKING IN GEARS UNDER VERY LIGHT OR NORMAL ACCELERATION, HOLDING RPMS TO 4000 BEFORE SHIFTING UP THEN SLAMMING INTO GEAR, SLUGGISH TO START OFF THE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231786July 14, 2019
UNKNOWN OR OTHER
MY PROBLEM WAS WITH THE RIGHT REAR WINDOW GLASS. THE OTHER MORNING I STARTED MY CAR AND DROVE ABOUT HALF A BLOCK. I THOUGHT THAT I HEARD A SLIGHT AIR NOISE LIKE THE REAR WINDOW MAY HAVE BEEN SLIGHTLY OPEN. WHEN I TOUCHED THE RAISE FUNCTION FOR THE REAR WINDOWS THE RIGHT REAR WINDOW EXPLODED INWARD MAKING A LOUD NOISE THROWING GLASS FRAGMENTS ACROSS THE BACK SEAT, I WAS DRIVING STRAIGHT AT ABOUT 15 MPH ON A CITY STREET. IT WAS ABOUT 9 AM WITH TEMPS IN UPPER 60'S. I HAD DRIVEN THE CAR THE DAY BEFORE AND DID NOT LOOK AT THE WINDOW BEFORE IT BURST. I CLEANED UP MOST OF THE GLASS AND THERE WAS NO STONE OR OBJECT IN THE CAR THAT MAY HAVE BEEN THROWN AT THE WINDOW. IT WAS SUNDAY AND I WAS ABLE TO DROP THE CAR AT MY HONDA DEALER. I WISH I HAD TAKEN PHOTOS BUT DID NOT THINK OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221658June 21, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. WHILE DRIVING 50 MPH, THE SUN ROOF EXPLODED AND GLASS SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO DAPHENE HONDA (9871 JUSTINA AVE, DAPHNE, AL 36526, (251) 202-4557) WHERE IT WAS DIAGNOSED THAT A NEW SUN ROOF NEEDED TO BE INSTALLED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED TODAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,200. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208009May 16, 2019
FUEL/PROPULSION SYSTEM
MY COMPANY OWNS SIX (6) 2017 HONDA RIDGELINES. EACH OF HTE TRUCKS HAS EXPERIENCED A FUEL RELATED ISSUE WHERE THE TRUCK STOPS IN TRAFFIC UNEXPECTEDLY CAUSING A POTENTIALLY DANGEROUS SITUATION ON THE HIGHWAY. ALL DASH LIGHTS AND WARNINGS ILLUMINATE AND THE TRUCK WILL NOT TAKE FUEL WHEN THE ACCELERATOR IS PUSHED. TO DATE, HONDA HAS ONLY ACKNOWLEDGED MY COMPLAINT WITH NO RESOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208010May 16, 2019
FUEL/PROPULSION SYSTEM
TRUCK DECELERATES WITHOUT WARNING AT HIGHWAY SPEEDS. ALL DASH LIGHTS ILLUMINATE AND THE TRUCK WILL NOT TAKE FUEL WHEN THE ACCELERATOR IS PUSHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208011May 16, 2019
FUEL/PROPULSION SYSTEM
TRUCK RAPIDLY DECELERATES AT HIGHWAY SPEED AND WILL NOT TAKE FUEL WHEN THE ACCELERATOR IS PUSHED.ALL WARNING LIGHTS ON THE DASH ILLUMINATE AND THE TRUCK WILL NOT MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205666May 6, 2019
STRUCTURE:BODY, SUSPENSION
AT AROUND 30K MILES THE CAR BEGAN TO MAKE A THUMPING SOUND FROM THE FRONT OF THE VEHICLE WHEN DRIVING AT ANY SPEED AND PASSING OVER ANY UNEVEN SURFACE ON THE ROAD. THE SOUND SEEMS TO HAPPEN ONLY WHEN THE LEFT FRONT WHEEL HITS A BUMP AND NOT THE RIGHT WHEEL. I TOOK THE CAR TO THE LOCAL DEALER TWICE AND THEY STATED THEY COULD NOT HEAR THE NOISE OR RECREATE IT AND THAT ALL COMPONENTS WHERE WORKING CORRECTLY. I EVEN ROAD WITH THE TECH TO SHOW THEM THE SOUND AND THEY REPORTED AFTERWARDS THAT THE SOUNDS WAS GONE WHEN THEY TEST DROVE IT 4 TIMES BEFORE I PICKED IT UP. DRIVING OUT FROM THE DEALER, THE SOUND WAS STILL THERE. THEY TOLD ME TO LET IT GET WORSE SO THEY CAN FIND IT EASIER AND DIAGNOSE IT. THE NOISE CAN BE HEARD ESPECIALLY WHEN PASSING OVER CONSECUTIVE AND SMALL BUMPS. THE CAR NOW SOUNDS LIKE AN OLD CAR WITH STRUCTURAL DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205147May 2, 2019
ELECTRICAL SYSTEM
WHILE DRIVING IN MOTION ON A CITY STREET, ALL OF THE WARNING INDICATORS ON THE DASH WILL COME ON AND CYCLE THROUGH STATING THERE IS A PROBLEM WITH EACH SYSTEM. THE INDICATORS WILL REMAIN ON UNTIL I SHUTDOWN AND RESTART THE TRUCK. THIS DOESN'T HAPPEN EVERY TIME, BUT IT HAS HAPPENED TWICE IN THE PAST 2 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204774April 30, 2019
VISIBILITY/WIPER
ONE TIME, I WAS UNABLE TO TURN THE WIPER ON AT ALL ON THE HIGH WAY. LATELY, WIPERS STOP AT THE MIDDLE OF THE WINDSHIELD SO I HAD TO STOP AND RESTART IT. I TOOK VEHICLE TO HONDA DEALER AND THEY FAILED TO DUPLICATE MY PROBLEMS. BUT, I KNEW THAT MY VEHICLE HAS THIS PROBLEMS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11204164April 27, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CORRECTION TO LAST REPORT. PLEASE IGNORE THE APRIL 26TH POST. SORRY FOR THE TYPOS AND WRONG WORDS.. THIS IS THE SECOND OCCURRENCE OF THIS DANGEROUS PROBLEM. TRAVELING ON THE FREEWAY THE VEHICLE SUDDENLY LOST ALL POWER, WARNING LIGHTS AND ALERTS FLASHINF. WAS ABLE TO DRIFT VEHICLE TO SHOULDER (BARELY AVOIDING A COLLISION, THIS WAS DURING RUSH HOUR). TOOK A PIC OF DASHBOARD, THEN TURNED VEHICLE OFF. TRIED RESTARTING A COUPLE OF TIMES AND POWER LOSS WAS STILL THERE. WAITED 10 MINUTES RESTARTED POWER BACK, BUT WARNING LIGHTS STILL FLASHING. MADE IT OFF FREEWAY, TOOK A VIDEO, CALLED HONDA ROADSIDE ASSISTANCE AND REPORTED ISSUE. DECLINED TOW, MADE MY APPT. AND WAS ABLE TO RETURN HOME. I AM NOW AT THE DEALER. AGAIN THIS IT'S THE SECOND TIME THIS HAS HAPPENED, THE FIRST WAS 6 MONTHS AND 7000 MILES AGO. IN FACT IT EXACTLY 6 MONTHS TO THE MINUTE IT OCCURRED. TOO MANY COINCIDENCES WITH THIS DANGEROUS PROBLEM. DEALER HAS SAID IT WAS A PROBLEM WITH THE VEHICLE WAS AN "ACCELERATOR PEDAL POSITION CONNECTOR". I'LL WAIT AND SEE IF IT HAPPENS AGAIN. PLEASE IGNORE THE APRIL 26TH POST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203886April 26, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THIS IS THE SECOND OCCURRENCE OF THIS DANGEROUS PROBLEM. TRAVELING ON THE FREEWAY THE VEHICLE SUDDENLY LOST ALL POWER, WASTING LIGHTS AND ALLEYS FLAGGING. WAS ABLE TO DRIFT VEHICLE TO SHOULDER (BARELY AVOIDING A COLLISION, THIS WAS DURING RUSH HOUR). TOOK A PIC OF DASHBOARD, THEN TURNED VEHICLE OFF. TRIED RESTARTING A COUPLE OF TIMES AND POWER LOSS WAS STILL THERE. WAITED 10 MINUTES RESTARTED POWER BACK, BUT EATING LIGHTS STILL FLASHING. MADE IT OFF FREEWAY, TOOK A VIDEO, CALLED JOBS ROADSIDE ASSISTANCE AND TROTTED ISSUE. DECLINED TOW, MADE MY APPT. AND WAS ABLE TO RETURN HOME. I AM NOW AT THE DEALER. AGAIN THIS IT'S THE SECOND TIME THIS HAS HAPPENED, THE FIRST WAS 6 MONTHS AND 7000 MILES AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192752March 31, 2019
FUEL/PROPULSION SYSTEM
ICE FORMED BETWEEN THE INNER AND OUTER FLAPS OF THE CAPLESS FUEL FILLER SYSTEM. I HAD TO BREAK THE OUTER FLAP TO GAIN ACCESS TO THE SPACE BETWEEN THE FLAPS. WITH THE OUTER FLAP REMOVED, I WAS ABLE TO REMOVE THE ICE AND FINALLY REFUEL THE RIDGELINE. I WAS PARKED AT A GAS STATION IN PLAINFIELD INDIANA, 163 MILES FROM HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192613March 30, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY HONDA RIDGELINE STARTS TO DO A RARE THINGS : LIKE WARNING LIGHTS ON THE VEHICLE DASHBOARD,THE ALARM ACTIVED MANY TIMES AND A WEEK LATER THERE WERE WATER UNDER THE BACK SEATS. I TOOK IT TO THE DELER AND THEY TOOK THE ALARM OUT AND DIDN'T FIND THE LEAK SO MY RIDGELINE STILL THERE FOR ALMOST ONE MONTH AND L DIDN'T RECEIVE ANY RESPONSE...L DON'T NOT WHAT TO DO ... THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181420February 20, 2019
SERVICE BRAKES
WHILE APPROACHING A RED LIGHT, I APPLIED THE BRAKES NORMALLY. THE REAR BRAKES SUDDENLY LOCKED AND I SKIDDED ABOUT 2 FEET ON WET PAVEMENT, NARROWLY MISSING A REAR END COLLISION WITH THE CAR IN FRONT OF ME. A DASHBOARD WARNING LIGHT FLASHED BUT WENT OFF SO QUICKLY I COULDN'T IDENTIFY WHICH ONE IT WAS. FROM THE LOCATION ,I BELIEVE IT WAS EITHER THE ABS OR VSA WARNING LIGHT. I TOOK THE VEHICLE TO MY LOCAL DEALER, BUT THEY WERE UNABLE TO FIND AN ISSUE OR RECREATE THE PROBLEM. "CUSTOMER STATES BRAKES LOCKED UP AND WARNING LIGHT CAME ON THE DASH. COULD NOT REPRODUCE CONCERN AT THIS TIME. NO CODES STORED IN PCM OR BRAKING SYSTEM." AS YET THE PROBLEM HAS NOT RECURRED. HOWEVER, WHEN I RESEARCHED THE PROBLEM ONLINE, I FOUND NHSTA RECALL REPORT 16V-888 WHICH DESCRIBED THE PROBLEM EXACTLY AS IT OCCURRED, BUT DID NOT INCLUDE MY VIN IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176124February 11, 2019
ENGINE
ON FEBRUARY 4TH, 2019, I PARALLEL PARKED MY VEHICLE AT 9AM ON THE STREET. AT ABOUT 4PM THAT DAY, THE FIRE DEPARTMENT NOTIFIED ME THAT MY 2017 HONDA RIDGELINE WAS ON FIRE. MY RIDGELINE WAS STATIONARY, PARKED ON THE STREET, AND IT WAS A RAINY DAY. THE FIRE FIGHTER TOLD ME THE FIRE STARTED UNDER THE HOOD IN THE ENGINE AREA. THE RIDGELINE WAS TOWED TO A HONDA DEALERSHIP IN HOPES OF FINDING THE CAUSE OF THE SPONTANEOUS FIRE. THE HONDA DEALERSHIP DID NOT EVEN OPEN THE VEHICLE AND WOULD NOT DIAGNOSE THE CAUSE OF THE SPONTANEOUS FIRE. THIS IS VERY DANGEROUS BECAUSE THE SPONTANEOUS FIRE CAN HARM AND POTENTIALLY KILL PEOPLE INSIDE OR AROUND THE VEHICLE AS WELL AS HARM NEARBY BUILDINGS. THIS IS ALSO NOT THE FIRST 2017 HONDA RIDGELINE TO HAVE THIS SAME ISSUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11155915December 4, 2018
SERVICE BRAKES
THIS CAR HAS REALLY SPONGY BRAKES. I TOOK TO THE DEALER AND THEY DID NOT LOOK AT IT, THEY SAID THEY WERE COMPARABLE TO THE OTHER ONES. PEDAL GOES TO THE FLOOR FAIRLY EASILY AND I'M NOT SURE IF IT WILL EMERGENCY STOP. EVERY OTHER CAR I HAVE DRIVEN TYPICALLY HAS NO MORE THAN 2 INCHES OF PEDAL TRAVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142740October 25, 2018
ENGINE, UNKNOWN OR OTHER
AT THE PRECISE MOMENT THE ODOMETER HIT 12000 MILES, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS LIT UP AND ROLLING LIST OF PROBLEMS, INVOLVING, HILL CONTROL, POWER STEERING, ETC.. CAME ON. EVEN AFTER SHUTTING IT OFF AND TURNING IT BACK ON MULTIPLE TIMES THE CONDITION DID NOT CHANGE. HONDA HAD IT TOWED TO THE DEALER. AFTER A DAY THEY COULD NOT FIND THE PROBLEM EXCEPT TO SAY IT WAS A LOW VOLTAGE ISSUE.. SEEMED TO COINCIDENTAL THAT IT HAPPENED AT EXACTLY 12000 MILES AND I STATED AS MUCH. THEY RESET EVERYTHING AND IT HAS BEEN OK FOR LAST 150 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141809October 22, 2018
POWER TRAIN
JUDDERING WHILE GOING 32-39MPH. MOST OBVIOUS WHILE TAKING A LOOPING EXIT RAMP GOING UPHIL AND TRYING TO MAINTAIN 35MPH. IT ALSO APPEARED ON AND OFF WHILE GOING UPHILL ANYWHERE FROM 20-50MPH. DURING THIS TIME IT WAS ALSO HAVING SHIFTING ISSUES, NOT BEING ABLE TO FIND THE CORRECT GEAR, ALONG WITH JUDDERING. I HAD PREVIOUSLY GONE IN FOR A NOISY TRANSMISSION, AND THEY DID THE TRANSMISSION COMPUTER UPDATE. THEN AFTER THIS ISSUE AROSE, THEY DID A TRANSMISSION FLUID FLUSH. THIS APPEARS TO HAVE FIXED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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