Honda Pilot Complaints (2013)

272 consumer complaints on file.

#10818585January 7, 2016
SERVICE BRAKES
HONDA PILOT 2013 VEHICLE FRONT ROTORS WERE TURNED VERY EARLY IN VEHICLE OWNERSHIP DUE TO SHAKE/SHIMMY/POOR BRAKING ABILITY OF VEHIICLE. VEHICLE IS NOW BACK IN SHOP AND HONDA RECOMMENDS REPLACEMENT OF FRONT ROTORS DUE TO SEVERE WARPING. VEHICLE SKAES/SHIMMIES AND DIFFICULTY BRAKING IS AGAIN EXPERIENCED. SERVICE ADVISOR EXPLAINED HONDA HAS MANUFACTURED THE ROTORS WITH "CHEAP" MATERIALS AND ENCOURAGES "NO SUDDEN BRAKING OR HARD-STEPPING BRAKES " (OF COURSE HONDA REFUSES FINANCIAL COMPENSATION FOR ROTOR REPLACEMENT.) I HAVE SERIOUS CONCERNS ABOUT HONDA USING CHEAP AND POTENTIALLY DANGEROUS MATERIALS FOR BRAKING SYSTEM COMPONENTS. I DRIVE VERY CONSERVATIVELY AND THE VEHICLE HAS NEVER EXPERIENCED "HARSH BRAKING". I FEAR FOR MY SAFETY AND THE SAFETY OF OTHERS THAT HONDA DOES NOT STAND RESPONSIBLY BEHIND THE SAFETY OF IT'S HONDA PILOT 2013 AND ITS ROTOR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836192January 7, 2016
AIR BAGS
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT COMES ON RANDOMLY WHILE DRIVING. *SMD THE CONSUMER STATED THE AIR BAG ISSUE HAS BEEN GOING ON, SINCE THE VEHICLE WAS PURCHASED NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816620December 28, 2015
SERVICE BRAKES
PREMATURE WEARING OF THE FRONT BRAKES AND ROTORS. PULLING, VIBRATING, DIFFICULTY STOPPING STARTED EARLY AND INCREASED OVER TIME. PURCHASED THE CAR APRIL 2013. REPLACEMENTS DONE OCTOBER 2014 AT 24,800 MILES. HONDA WOULD NOT REIMBURSE US FOR THE REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816624December 28, 2015
WHEELS
PREMATURE TIRE WEAR.PURCHASED CAR APRIL 2013. BROUGHT TO DEALER 09/24/2015 37,453 MILES. VEHICLE SCAN SUMMARY INDICATED THREE TIRES WITH MARGINAL TREAD DEPTH AND ONE WITH TREAD DEPTH LESS THAN RECOMMENDED MINIMUM. DELAER MOVED ONE REAR TIRE TO THE FRONT AND RECOMMENDED I DRIVE 5-10 THOUSAND MILES MORE TO GET MORE VALUE ON THE PRORATING OF THE TIRES. WHEN I RETURNED ON 12/28/2015 WITH 39,915 MILES I WAS TOLD THAT NO PRORATING WOULD BE GIVEN UNLESS I HAD WRITTEN PROOF OF TIRE ROTATION DONE EVERY 5,000 MILES. I DO NOT...WHO DOES? THE SUGGESTION WAS ERRONEOUS MISLEADING AND DANGEROUS BECAUSE IT KEPT ME DRIVING ON BALD TIRES DURING THE WINTER SEASON. THE ROTATION OF THE TIRES IS IRRELEVANT TO THE FACT THAT THE TIRES WORE TOO QUICKLY BECAUSE THEY ARE OF POOR QUALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807899December 2, 2015
SERVICE BRAKES
FRONT BRAKE ROTORS ARE EXTREMELY POOR FOR THIS VEHICLE - I HAVE RE-SURFACED TWO DIFFERENT SETS OF ROTORS 3 TIMES EACH NOW AND THEY CONTINUE TO WARP. THE OEM ONES LASTED 12K MILES BEFORE WARPING THEN NEEDING RESURFACED. I THEN BOUGHT AN AFTERMARKET SET FROM ADVANCE AUTO PARTS AND THEY WARP AT LESS THAN 10K MILES BEFORE HAVING THEM RE-SURFACED. THEY SEEM TO WARP THE EASIEST WHEN TRAVELING AT HIGHWAY SPEEDS AND JUST BRAKING NORMALLY AT AN OFF RAMP WHEN EXITING THE HIGHWAY, THE STEERING WHEEL STARTS TO WOBBLE AND THE BRAKES VIBRATE BADLY. THE BRAKES ARE WAY WORSE AFTER THE ROTORS WARP. 3 TIMES I HAVE HAD THOSE SETS OF ROTORS RE-SURFACED 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788189November 4, 2015
UNKNOWN OR OTHER
STALLS AND HESITATES WHEN TURNING LEFT ESPECIALLY ON ROUNDABOUTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785410October 22, 2015
SERVICE BRAKES
BRAKES HAVE BAD VIBRATION WHEN STOPPING AT SPEEDS AROUND 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783161October 18, 2015
STEERING
KEY WILL EITHER NOT GO INTO IGNITION KEY LOCK, OR IT WILL GO IN BUT YOU CAN'T TURN IT TO START CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749358August 18, 2015
SEATS
FRONT SEATS CAUSE TERRIBLE BACK, SHOULDER, NECK AND HIP PAIN THAT LASTS FOR DAYS AND FORCES US TO VISIT A CHIROPRACTOR FOR TREATMENT, REPEATEDLY. THEY CAUSE SHOULDERS TO HUNCH AND FORCE NECK FORWARD IN AN UNNATURAL AND UNHEALTHY POSITION. THE PAIN IS A DISTRACTION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746121August 4, 2015
POWER TRAIN
PARKED ON LEVEL PAVED SHOULDER OF SMALL-TOWN 2-LANE ROAD IN UPSTATE NY. PLACED TRUCK IN PARK, AND VERIFIED TRUCK SHIFTER IN PARK. LEFT TRUCK IDLING IN PARK TO KEEP A/C GOING DURING BRIEF STOP TO WALK TO REAR PASSENGER DOOR TO HAND ITEM FROM REAR FLOOR BACK TO TODDLER. AS I APPROACED REAR DOOR, TRUCK (WITHOUT BEING TOUCHED/BUMPED) ENGAGED AND BEGAN DRIVING AWAY UNDER POWER, NOT ROLLING. CHASED TRUCK AND PARTIALLY JUMPED IN (SHORT LEGS). ATTEMPTED TO PUT TRUCK IN PARK TO STOP IT, BUT SHIFTER IN PARK ALREADY, REFOCUSED ON TRYING TO TURN OFF KEYS. TRUCK HAD ENOUGH TORQUE TO DRIVE ACROSS 2-LANE ROAD, FULLY/EASILY DRIVE OVER CURB, THEN DRIVE DOWN INTO GULLY WITH ME ONLY PARTIALLY INSIDE. WHEN TRUCK GOT STUCK AT BOTTOM AND STALLED, FINISHED CLIMBING INSIDE AND TURNED OFF TRUCK. RE-VERIFIED SHIFTER STILL IN PARK. WITNESS AND HUSBAND ALSO VERIFIED SHIFTER STILL IN PARK. MANAGED TO JUST AVOID HITTING BIG TREE AND SETTING OFF AIRBAG. TODDLER UNINJURED, I DIDN'T APPEAR INJURED AT TIME, BUT LEGS AND KNEES BANGED UP REQUIRING DOCTOR'S VISIT. VEHICLE TOWED OUT OF GULLY AND SUPERFICIALLY REPAIRED ENOUGH TO CAUTIOUSLY DRIVE HOME TO MD FOR FULL REPAIR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10745608August 2, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING UP THE DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT, THE CAR ACCELERATED BY ITSELF, TRIED TO APPLY THE BRAKES BUT THE BRAKES DIDN'T WORK CAUSING THE SUV TO CRASH THRU A CONCRETE FENCE AND DOWN A 40 FEET CLIFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744027July 27, 2015
SERVICE BRAKES
WHEN TRAVELING AT HIGH SPEEDS (OVER 60 MPH) AND APPLYING THE BRAKES, THE STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. MOST LIKELY, THE ROTORS ARE WARPED. I CONTACTED THE DEALERSHIP TO SEE IF THE ROTORS WERE STILL COVERED UNDER WARRANTY, THEY SAID THEY WERE NOT COVERED, BUT A LOT OF PEOPLE WERE HAVING THE SAME ISSUE AS ME. THIS COULD BE VERY DANGEROUS IF THE BRAKES ARE COMPROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723592June 5, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THERE WAS A CONSTANT GRINDING AND RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN FIVE TIMES. THE TECHNICIAN INSPECTED AND TEST DROVE THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN PROVIDED SEVERAL REPAIRS THAT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722357May 29, 2015
UNKNOWN OR OTHER
I NOTICED A GRINDING SOUND WHEN THE VEHICLE WAS PUT IN GEAR AND MOVING. THE NOISE GOT LOUDER WHEN THE AIR CONDITIONER WAS RUNNING. I TOOK THE VEHICLE TO THE DEALER SERVICE DEPARTMENT TO BE CHECKED OUT. THE SERVICE DEPARTMENT DETERMINED THAT THE REAR ENGINE MOTOR MOUNTS HAVE FAILED AND NEEDED TO BE REPLACED. THE SERVICE TECHNICIAN ADMITTED THAT THIS WAS UNUSUAL. I HAVE REASON TO BELIEVE THAT IS IS UNUSUAL AND DANGEROUS. I HAVE A 2003 HONDA PILOT THAT I DROVE FOR 10 YEARS. I NEVER EXPERIENCED ANYTHING LIKE THIS. I KNOW HOW DANGEROUS MOTOR MOUNT FAILURE CAN BE AS I WAS DRIVING CAR WHEN THE MOTOR MOUNTS FAILED AND CAUSE LOST OF CONTROL OF THE VEHICLE RESULTING IN A CRASH THAT COULD HAVE KILLED THE FOUR OF US RIDING IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721772May 27, 2015
VISIBILITY/WIPER
CAR WAS PARKED IN GARAGE. FOUND FRONT WINDSHIELD CRACKED NEXT DAY. CRACK IS IMPAIRING LINE OF SIGHT. I FEEL THAT WINDSHIELD SHOULD NOT HAVE CRACKED. HAVE READ OF MANY OTHER HONDA PILOTS HAVING SIMILAR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717349May 19, 2015
WHEELS
MICHELIN PRIMACY MXV4 235/60/R18, RIGHT REAR PASSENGER SIDE TIRE BLEW OUT SUDDENLY WITH CATASTROPHIC LOSS OF AIR. LUCKY NOT A FRONT TIRE. I WAS ABLE TO GET TO THE SIDE OF INTERSTATE. THE ENTIRE OUTSIDE OF SIDEWALL WAS BROKEN OFF OF TIRE TREAD. TIRES AIR PRESSURE CHECKED BEFORE START OF VACATION. PHOTOS OF TIRE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717416May 19, 2015
POWER TRAIN
THIS VEHICLE SEEMS TO HAVE A DESIGN FLAW. MANY THREADS EXIST ONLINE DISCUSSING THE SAME. THE VEHICLE EXHIBITS STRANGE BEHAVIOR WHEN SHIFTING FROM P TO D AND LURCHES FORWARD. IN ADDITION SHIFTING BETWEEN GEARS IS PROBLEMATIC AT TIMES. LOTS OF SHUDDERING AND VIBRATIONS. I HAVE TAKE. TO DEALER ON 3 SEPARATE OCCASIONS WITH NO SUCCESS IN GETTING REPAIRED. DEALER DOES NOT ACKNOWLEDGE PROBLEMS. I BELEIVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690986February 26, 2015
ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL IS DEPRESSED AND THERE IS NO RESPONSE FROM THE MOTOR FOR ALMOST 2 SECONDS. THIS HAPPENS AT SLOW SPEEDS AND ALSO WHEN SLOWING DOWN ON THE FREEWAY ( SLOW DRIVER AHEAD ) THEN PRESSING THE ACCELERATOR PEDAL TO THE FLOOR TO PASS AND AGAIN, NO RESPONSE FROM THE MOTOR FOR SEVERAL SECONDS. THIS IS VERY INTERMITTENT AND I HAVE NOT YET BEEN ABLE TO DUPLICATE IT ON DEMAND. I HAVE BEEN DRIVING FOR ALMOST 50 YEARS AND HAVE NEVER EXPERIENCED THIS TYPE OF PROBLEM. IT CAN BE A BIT SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689507February 20, 2015
STEERING, ELECTRICAL SYSTEM
MY IGNITION KEY WILL NOT TURN AT TIMES. I HAVE TO INSERT AND REMOVE THE KEY MULTIPLE TIMES UNTIL IT TURNS. IT HAPPENS RANDOMLY BUT SEEMS TO BE GETTING WORSE AS TIME GOES BY. I AM AFRAID THAT ONE DAY I WILL GET STRANDED. I NOTICED THAT SEVERAL PEOPLE HAVE REPORTED THAT HONDA IS AWARE OF THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684132February 18, 2015
SERVICE BRAKES
BRAKE PEDAL IS SOFT, GOES DOWN SEVERAL INCHES BEFORE THE BRAKES ENGAGE. TOOK CAR TO RIGHT HONDA IN SCOTTSDALE, AZ. THEY SAID ALL HONDA PILOTS DO THAT. THIS IS NOT SAFE AND SHOULD BE FIXED. WEBSITE CHAT ROOMS HAVE COMPLAINT AFTER COMPLAINT ON THIS VERY TOPIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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