Honda Pilot Complaints (2013)

272 consumer complaints on file.

#11074629February 24, 2018
STRUCTURE:BODY
PAINT ON THE ROOF PEELED OFF FROM ONE DAY TO ANOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073212February 16, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT NOTICED THAT LARGE PATCHES OF PAINT WERE PEELING OFF THE VEHICLE. THE CONTACT STATED THAT THE PAINT WAS CRACKING RIGHT ABOVE THE WINDOW ON THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065396January 27, 2018
WHEELS
I HAVE NOTICED FOR SOME TIME THAT THE FRONT DRIVER SIDE SEEMS TO SHAKE A LITTLE WHEN DRIVING. IT APPEARS THAT THERE IS A LEAK IN THE WHEEL BEARING. HOWEVER, THIS IS NOT THE FIRST TIME I'VE HAD AN ISSUE WITH THE WHEEL BEARING IN THE VEHICLE. A YEAR AGO, WHEN I DROVE ON THE HIGHWAY, I COULD NOT TURN THE WHEEL. I HAD TO PULL OVER, RE-START THE CAR TO TAKE IT TO THE DEALER. THE WHEEL BEARINGS WERE WORN DOWN AT THAT TIME. IT WAS REPLACED THEN AND NOW, ABOUT A YEAR LATER, I HAVE A LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065466January 27, 2018
SUSPENSION
FRONT SUSPENSION REAR LOWER ARM COMPLIANCE BUSHING FAILURE, LEAK. BOTH LEFT AND RIGHT SIDES STARTED AT THE SAME TIME. NOTICED AT ROUGHLY 45K MILES. COMMONLY KNOWN ISSUE WITH HONDA PILOT. TSB BULLETIN IS OUT BUT CANNOT LOCATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064975January 25, 2018
STRUCTURE:BODY
A LARGE PATCH OF PAINT PEELED OFF THE ROOF OF MY CAR OVERNIGHT WHILE IT WAS PARKED IN MY DRIVEWAY, BETWEEN THE WINDSHIELD AND MOONROOF, AND HAS INCREASED IN SIZE OVER THE LAST WEEK, CONTINUING TO PEEL AS I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063256January 17, 2018
SERVICE BRAKES
I HAVE A 2013 HONDA PILOT EX 4WD WITH 52,610 MILES ON IT. IN VERY COLD WEATHER (AROUND 5 DEGREES F OR LESS) THE BRAKES DON'T FUNCTION CORRECTLY WHEN THE CAR IS FIRST STARTED. THERE IS A LOT OF PEDAL RESISTANCE AND IT ONLY GOES DOWN ABOUT A THIRD OF THE WAY OR LESS. DURING THIS TIME, THE BRAKES ARE BARELY ENGAGING (IT TAKES 3 FEET TO MAKE A STOP THAT WOULD NORMALLY ONLY TAKE 6 INCHES). THEN SUDDENLY THE PEDAL WILL GO DOWN ALL OF THE WAY AND THE BRAKES WILL BE WORKING. SOMETIMES IT CORRECTS ITSELF ALMOST RIGHT AWAY ON THE FIRST PUSH, OTHER TIMES IT TAKES SEVERAL MINUTES TO CORRECT. IN ALL BUT ONE OCCASION, THIS HAPPENED WHILE PARKED, HOWEVER, IT HAS HAPPENED ONCE ON THE ROAD ON AN EXTREMELY COLD (SUB 0 F) DAY (NOTABLY ON THAT DAY IT HAD BEEN STORED INSIDE OVERNIGHT PRIOR TO THE TRIP). NOTE THAT THIS IS NOT AN ABS TYPE EXPERIENCE (WHERE YOU ARE PUSHING THE PEDAL HARD BECAUSE THE ABS IS ACTIVATING) ' IN MY CASE THE PEDAL IS BARELY GOING DOWN, AND THE BRAKES ARE BARELY ENGAGING. THE VEHICLE HAS BEEN TWICE INSPECTED BY A HONDA DEALER, AND THEY REPLACED THE BRAKE FLUID AND BOTH FRONT AND REAR BRAKE PADS, BUT IT STILL HAPPENS. THE CHALLENGE IS THAT IT DOES NOT HAPPEN ALL OF THE TIME, SO IT IS HARD TO DUPLICATE FOR THE DEALER. BASED ON A WEB SEARCH, IT APPEARS THAT OTHERS HAVE EXPERIENCED THE PROBLEM: HTTP://WWW.PILOTEERS.ORG/FORUMS/82-2012-2015-PILOT/147306-COLD-WEATHER-BRAKES.HTML HTTP://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/141257-HARD-BRAKE-PEDAL-MORNING.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062103January 11, 2018
POWER TRAIN
MOTOR LOST A CYLINDER AT 85,000 MILES DRIVING AT 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058140January 2, 2018
POWER TRAIN
WHILE DRIVING IN THE FREEWAY WITH MY FAMILY, THE RADIATOR BLEW UP AND SPILLED THE FLUIDS INSIDE THE ENGINE COMPARTMENT OR HOOD THERE WAS SMOKE COMING OUT OF THE COMPARTMENT A MESSAGE POPPED UP ON THE DASHBOARD SAYING ENGINE IS OVER HEATING AND IT STOPPED. THIS CAR ONLY HAS AROUND 46000 MILES ON THE CAR. IT SEEMS LIKE HONDA ISSUED RECALL FOR RADIATOR PROBLEMS ONLY ON 2017 HONDA PILOTS. BUT, THIS PROBLEM SEEMS TO EXIST IN OTHER OLDER MODELS ALSO. IT IS SAFETY ISSUE. IT IS VERY IMPORTANT THAT HONDA AND NHTSA LOOK CAREFULLY INTO THIS PROBLEM, ISSUE RECALL FOR OTHER OLDER MODELS AND FIX THE PROBLEM TO SAVE SOME LIFE'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053705December 9, 2017
AIR BAGS
TAKATA RECALL. TRADED IN TO BRIARWOOD FORD ANN ARBOR MI. UNKNOWN DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053414December 8, 2017
AIR BAGS
RECEIVED A RECALL LETTER IN THE MAIL. DO I JUST TAKE IT TO THE NEAREST HONDA DEALERSHIP TO HAVE REPAIRED? WILL THERE BE ANY OUT-OF-POCKET COSTS, AND IS THIS SOMETHING THAT WE'LL BE REIMBURSED FOR IN THE FORM OF A RENTAL CAR UNTIL IT'S FIXED? WE ALSO LEASE A 2015 NISSAN LEAF. VIN: [XXX]. WE RECEIVED A LETTER IN THE MAIL FOR THIS CAR AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11048437November 26, 2017
STRUCTURE:BODY
THE PAINT ABOVE THE WINDSHIELD IN THE CENTER JUST FLAKED OFF. THE AREA IS APPROX. 6"X8" AND THE BARE METAL IS SHOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048400November 25, 2017
ENGINE
THE ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL. 1 QUART EVERY 1,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047023November 17, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO NARDY HONDA (559 MIDDLE COUNTRY RD, ST JAMES, NY), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046227November 15, 2017
ELECTRICAL SYSTEM
THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE LOCKS AT INOPPORTUNE TIMES. THE DASH CAMERA WORKS OFF AND ON AS WELL AS THE LOCKS IN THE CAR. IT IS UNSAFE FOR MY CHILDREN BECAUSE THEY CAN GET LOCKED IN THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11039373October 24, 2017
AIR BAGS, UNKNOWN OR OTHER
"TAKATA RECALL" INFLATORS / AIRBAGS: AS PER NOTICE IN MAIL FROM TK HOLDINGS, INC., ET AL., WE CONTACTED THE HONDA DEALERSHIP IN ARLINGTON TX 'VANDERGRIFF HONDA & MADE APPOINTMENT TO MEET WITH SERVICE ADVISOR/REP. HOWEVER WHEN HE LISTED OUR VIN HE STATED ([XXX]) THAT ONLY 2 RECALLS WERE ISSUED ON OUR 2013 HONDA PILOT BUT NOT PERTAINING TO OUR VEHICLE'S AIRBAGS.. SO WOULD U PLEASE INVESTIGATE THE SUBJECT AS WE ARE SENIORS IN OUR AGE 70+ YEARS & VERY NERVOUS IN DRIVING OUR HONDA IN CASE OF ACCIDENT. YOUR WEBSITE LISTED UNDER 'SAFERCARS.GOV' STATES 'RIVETS DEFECTS' IN OUR MODEL 2013 PILOT BUT THE DEALERSHIP INSISTED THERE IS NO RECALL ON THE TAKATA AIRBAGS/INFLATORS FOR OUR MODEL YEAR 2013 HONDA PILOT FWD. YOUR FURTHER PROPER REVIEW IN FINDING OUT WHO IS TELLING THE TRUTH OR ANSWER W/BE APPRECIATED. THANKS IN ADVANCE FOR YOUR REPLY, & OUR BEST REGARDS. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010302July 24, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
IT WAS A SUNNY AND VERY HOT DAY, TEMPERATURES ABOVE 90 DEGREES. THE VEHICLE WAS PROCEEDING WEST ON A 2 LANE IN TOWN STREET, WITH NO CURBS, WITH ONE VEHICLE IN FRONT, STOPPED AT THE INTERSECTION TO A 2 LANE HIGHWAY. AS THE VEHICLE WAS APPROACHING THE RAILROAD TRACKS, WITH A SLIGHT INCLINE, THE DRIVER APPLIED THE BRAKES FOR THE STOP SIGN AFTER THE RAILROAD TRACKS. AS THE DRIVER APPLIED THE BRAKES, THE CAR ACCELERATED TOWARDS THE HIGHWAY. AT THIS POINT, THE DRIVER SAID, 'IT'S NOT STOPPING'IT'S NOT STOPPING.' TO THE OVER 2 PASSENGERS OF THE CAR. THERE WAS A CAR IN FRONT OF THE CAR, WAITING TO TURN ONTO THE HIGHWAY AND CAR GETTING READY TO CROSS THE HIGHWAY, AS WELL AS A CAR ON THE HIGHWAY NEAR THE INTERSECTION. THE DRIVER CONTINUED TO APPLY THE BREAKS WITHOUT THE CAR BREAKING AND VEERED TO THE LEFT TO TRY TO AVOID THE CAR IN FRONT. AS THE CAR ACCELERATED, IT HIT THE CAR IN FRONT AND BOUNCED OFF THE LEFT BACK BUMPER OF THE CAR IN FRONT AND CAME TO A STOP. THEY CARS WERE NOT MOVING AT A HIGH RATE OF SPEED BUT THE CAR IN QUESTION WAS NOT STOPPING EVEN WITH THE BREAKS APPLIED, FOOT ON THE BRAKE PETAL, FOOT NOT ON ACCELERATOR. IT WAS ACCELERATING. THE CAR WAS PUT INTO PARK. THE CAR SEEMED TO 'HAVE A MIND OF IT'S OWN' NOT BREAKING BUT ACCELERATING. THERE WAS AN UNKNOWN CAUSE FOR THIS AS OF THIS TIME. A COUNTY DEPUTY WAS IN THE AREA AND CAME OVER TO THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11005472July 15, 2017
STRUCTURE:BODY
PAINT IS PEELING AND CHIPPING ON THE ROOF. VEHICLE IS GARAGED DAILY OUT OF THE SUN AND WHETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005077July 13, 2017
SUSPENSION
WHEN VEHICLE HITS "WASH BOARD" AREAS SUCH AS SMALL INDENTATIONS IN PAVEMENT OR SMALL POTHOLES IT GOES AIRBORNE(65-70 MPH) AND WHEN IT COMES DOWN THE BACK WHEELS AREN'T TRACKING THE FRONT WHEELS CAUSING VEHICLE TO LURCH TO ONE SIDE OR OTHER. DEALER SAYS THAT IS JUST THE WAY PILOTS ARE, TOP HEAVY, ETC. SAID BUSHINGS, SHOCKS, ETC ARE OK. VEHICLE JUST DOESN'T FEEL SAFE. TO ME IT COULD LOSE CONTROL IN WET WEATHER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995704June 17, 2017
SERVICE BRAKES
AFTER ONLY 25000 MILES, WHEN BRAKING, STEERING WHEEL VIBRATES EXCESSIVELY. STOPPING VEHICLE FROM HIGHER SPEEDS DANGEROUS AS CAR STEERING BECOMES UNSTEADY. DIAGNOSED WARPED FRONT ROTORS. NORMAL CITY DRIVING. REPLACED ROTORS AND PADS. VIBRATION IS NOW GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992769June 1, 2017
ENGINE
WIFE HAD TO PULL OVER ON HER WAY BACK FROM DROPPING MY DAUGHTER OFF AT DANCE DUE TO CHECK ENGINE LIGHT COMING ON AND FRONT OF CAR SHAKING NOTICEABLY. CAR WAS NOT DRIVEABLE DUE TO SAFETY AND CONCERN OF FURTHER DAMAGING ENGINE AND HAD TO BE TOWED TO MECHANIC, WHO DIAGNOSED THE ISSUE AND RECOMMENDED THE CAR BE TAKEN TO DEALER AS IT'S A KNOWN ISSUE UNDER SERVICE BULLETIN 13-082. DEALER REPLACED PISTON RINGS AND SPARK PLUGS 1-4 AT NO CHARGE. HOWEVER, I HAD TO PAY FOR TOW AND INITIAL DIAGNOSIS FROM MY NON-HONDA DEALER MECHANIC. SUFFICE TO SAY WE'RE NOT HAPPY THIS IS HAPPENING AS WE'RE STILL PAYING THE CAR OFF AND WOULD NOT HAVE BOUGHT OUT THE LEASE LAST YEAR HAD WE KNOWN OF THIS ISSUE, WHICH WAS KNOWN BY HONDA BEFORE WE BOUGHT OUT THE LEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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