Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11321039April 13, 2020
ELECTRICAL SYSTEM
I HAD TO PRESS MY START BUTTON MULTIPLE TIMES FOR THE VEHICLE TO START. THE VEHICLE WOULD DISPLAY A MESSAGE 'KEYLESS START SYSTEM PROBLEM'. UPON REPLACING THE START/STOP BUTTON, IT APPEARS TO HAVE FIXED THE ISSUE. I FOUND MULTIPLE INSTANCES OF THIS HAPPENING TO OTHERS ONLINE WITH THE 2016 PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320932April 13, 2020
ENGINE
THIS IS A 2016 HONDA PILOT AND THE ENGINE STUTTERS/JUDDER BETWEEN 30-50 MILES PER HOUR APPARENTLY IT IS A COMMON PROBLEM, WENT TO THE DEALER FLUSHED THE TRANSMISSION WAS GOOD FOR 6 MONTHS THEN BACK, I THINK THERE IS A DESIGN PROBLEM AS MANY ARE DESCRIBING SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320827April 11, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM RANDOMLY SOMETIMES DOESN'T LOCK THE DOORS WITH THE REMOTE, OR WON'T HONK AND LIGHTS WON'T FLASHWHEN LOCKING THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320101April 3, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR STALLS AND DOES NOT RESTART. CAR HAS AUTO IDLE STOP FEATURE. WHEN I COME TO A COMPLETE STOP, THE CAR COMPLETELY DIES AND CANNOT BE RESTARTED. NO EMERGENCY LIGHT, NO LIGHTS ON DASHBOARD, CANNOT LOCK CAR, CANNOT PUT INTO NEUTRAL, MUST BE TOWED. CAR FIRST STARTED STOPPING AT STOP LIGHTS IN CITY STREETS IN 2017. WOULD TAKE A FEW ATTEMPTS TO RESTART. BROUGHT TO DEALER TO STATE MY CONCERN THAT IT WOULD HAPPEN IN THE FREEWAY AND THEY CHECKED AND SAID EVERYTHING WAS FINE. ON 3/19/20, DRIVING IN THE FREEWAY, I HAD TO STOP FOR TRAFFIC. CAR DIED COMPLETELY. I COULDN'T EVEN TURN ON THE EMERGENCY LIGHT. I HAD TO OPEN MY DOOR A LITTLE BIT, STICK MY ARM OUT AND WAVE FOR ONCOMING TRAFFIC BEHIND ME. SEMI TRUCKS WERE QUICKLY CHANGING LANES TO AVOID REAR-ENDING ME. IT WAS THE MOST FRIGHTENING INCIDENT THAT HAS EVER HAPPENED TO ME. CAR WAS TOWED TO DEALER AND THEY SAID IT WAS A TRANSMISSION SENSOR ERROR AND CLAIMED TO HAVE FIXED IT. 4/2/20 AS MY DAUGHTER AND I WERE EXITING THE FREEWAY, THE PROBLEM OCCURRED AGAIN. WE STOPPED AT THE LIGHT AT THE END OF THE EXIT WHEN THE CAR JUST STALLED. AGAIN TOTALLY DEAD. IT'S JUST A PARKED CAR THAT CANNOT BE RESTARTED. CAR WAS TOWED TO DEALER. I DON'T KNOW WHAT'S WRONG WITH IT. THE DEALER'S ATTEMPTS TO FIX IT DID NOT WORK. THE DEALER WAS CLOSED WHEN WE DROPPED IT OFF TONIGHT. THIS IS A VERY DANGEROUS SITUATION. THE CAR JUST DIES AND WILL NOT RESTART. THERE IS NOT EVEN A WAY TO TURN ON THE EMERGENCY BLINKING LIGHTS TO ALERT OTHER MOTORISTS OF A STALLED CAR. HAD THIS INCIDENT HAPPENED IN THE DARK, MY DAUGHTER AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320041April 2, 2020
ELECTRICAL SYSTEM
VEHICLE GETS KEYLESS START IGNITION PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319866March 31, 2020
ELECTRICAL SYSTEM
OUR PILOT HAS A "KEYLESS START SYSTEM PROBLEM" WARNING LIGHT. THERE ARE HUNDREDS OF OTHERS ON THE INTERNET WITH THE SAME ISSUE. THE COST OF REPAIR IS APX 300.00. HONDA SHOULD HAVE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319389March 26, 2020
ELECTRICAL SYSTEM
KEYLESS START PROBLEM ERROR. FLASHING AND HAS PROBLEMS STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318869March 21, 2020
ELECTRICAL SYSTEM
THE REMOTE START FEATURE DOES NOT WORK. LIGHTS DO NOT FLASH WHEN YOU LOCK THE VEHICLE NOR DOES THE HORN MAKE A NOISE WHEN YOU USE THE KEY FOB TO LOCK THE DOOR. HAVE TAKE. IT TO THE DEALERSHIP AND THE REPLACED A MODULE IN THE DOOR SAYING IT WAS NOT GETTING GOOD SIGNAL. THAT PART DID NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318608March 18, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WARNING LIGHT KEEPS INDICATING THERE IS A PROBLEM WITH MY KEYLESS REMOTE. I'VE CHANGED THE BATTERY, BUT THAT DIDN'T HELP. SOMETIMES THE LIGHT DOESN'T COME ON. IT'S ABOUT 50% OF THE TIME. IT HAPPENS WHEN I FIRST START THE CAR AS WELL AS WHEN I'M IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318331March 16, 2020
POWER TRAIN
ON 3/15/2020, MY FAMILY AND I WERE IN OUR 2016 AWD HONDA PILOT ELITE. MY WIFE AND I HAVE BEEN NOTICING THIS PROBLEM WITH THE TRANSMISSION GETTING WORSE SINCE WE PURCHASED THE VEHICLE NEW. WHEN DRIVING THE CAR IN A RESIDENTIAL AREA (APPROX. 25 MPH), THE CAR SUDDENLY "LURCHED/JERKED" FORWARD WITH SOME FORCE WHEN WE WERE SLOWING DOWN TO A POSTED STOP SIGN. THIS WAS A HUGE ISSUE DUE TO THE FACT PEOPLE WERE CROSSING RIGHT IN FRONT OF US. AFTER THIS, WE PROCEEDED TO HEAD HOME. AGAIN THE CAR BEGAN TO "JERK/LURCH" FORWARD WHEN WE ATTEMPTED TO PERFORM A SLOW SPEED NORMAL STOP, CAUSING US TO ALMOST REAR END THE VEHICLES IN FRONT OF US. LASTLY, BEFORE GETTING HOME, DURING THE PILOT'S ACCELERATION FROM A STOPPED POSITION, BETWEEN THE 1-4 GEARS, THE CAR AGAIN WOULD EITHER JERK FORWARD UNPREDICTABLY OR NOT EVEN SHIFT INTO GEAR PROPERLY, LEAVING THE CAR WITH NO POWER TO GET MOVING. NOW IF THIS WASN'T ENOUGH TO WANT SOMEONE TO TAKE THEIR CAR IN, ON 3/16/2020, MY WIFE WAS BACKING THE CAR OUT OF OUR GARAGE. WHEN SHE SHIFTED THE TRANSMISSION INTO REVERSE, THE ENTIRE ENGINE/FRONT END OF THE CAR VIOLENTLY SHUTTERED (ASSUMED IT WAS THE TRANSMISSION DRIVE ASSEMBLY) AND WOULD NOT SHIFT PROPERLY TO REVERSE. THE CHECK ENGINE WARNING LIGHTS BEGAN TO LIGHT UP THE DASH ALONG WITH OTHER ELECTRICAL WARNING LIGHTS. WE EVENTUALLY GOT THE CAR TO THE DEALERSHIP WHERE WE PURCHASED IT AND THEY ARE INDICATING TO US THAT IT IS A TRANSMISSION MODULE REPAIR/RE-CALIBRATION THAT NEEDS SOFTWARE UPDATES AS WELL. NOT REALLY SURE ABOUT THESE REPAIRS AS WE HAVE BEEN INDICATING TO OUR HONDA DEALERSHIP THESE PROBLEMS WITH THIS TRANSMISSION SINCE WE BOUGHT THE CAR, BUT THEY ASSURED US OVER THE LAST 3 YEARS THEY COULDN'T DUPLICATE THE PROBLEM OR FIND ANYTHING WRONG, UNTIL NOW, WHEN OUR WARRANTY EXPIRED. SEEN A TON OF INTERNET POSTS ABOUT FAULTY 2016/2017 HONDA PILOT TRANSMISSIONS AND NOTHING IS BEING DONE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317755March 12, 2020
ENGINE, FUEL/PROPULSION SYSTEM
EMISSION SYSTEMS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316150March 4, 2020
AIR BAGS, STEERING
APEAR AIR BAG LIGHT.AND POWER STERING LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315778March 3, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM. UNABLE TO START THE VEHICLE WITH THE KEYLESS KEY WHEN KEY IS DETECTED IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315393March 1, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I CAME TO A COMPLETE STOP AT A VERY BUSY INTERSECTION. THE IDLE START/STOP KICKED IN. WHEN I WENT TO REMOVE MY FOOT FROM THE BRAKE TO THE GAS TO GO ACROSS THE BUSY INTERSECTION, MY PILOT COMPLETELY DIED. THIS LEFT ME STRANDED AT A STOP SIGN AT A VERY BUSY INTERSECTION FOR OVER 2 HOURS WAITING FOR A TOW TRUCK. AFTER A COUPLE OF DAYS AT THE DEALERSHIP, THEY SAID IT WAS 'JUST A SOFTWARE UPDATE'. IT IS A KNOWN ISSUE BUT THEY ARE ONLY FIXING IT WHEN IT AFFECTS A VEHICLE. NO RECALL??!!!! I WOULD LOVE TO BE ABLE TO UPLOAD MY VIDEO THAT I TOOK WHEN THIS ALL HAPPENED SO YOU COULD SEE WHAT MY DASH LOOKED LIKE WHEN I KEPT TRYING TO START MY CAR BACK UP. THE WEEK PRIOR TO THIS, THE PHOTO SHOWS WHAT NOTICE POPPED UP ON MY DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315396March 1, 2020
ENGINE, FUEL/PROPULSION SYSTEM
ON FRIDAY, 2/21, THE 'EMISSIONS SYSTEM PROBLEM' CAME ON MY DASH (AGAIN). DROPPED IT OFF AT THE DEALER ON MONDAY, 2/24. WE WERE TOLD THE FUEL INJECTORS ALL NEEDED TO BE REPLACED. THEN WE GOT A CALL BACK THAT AFTER THEY GOT IN THERE, ALL THE SEALS NEEDED TO BE REPLACED TOO. I HAVE ONLY HAD THIS BRAND NEW CAR FOR 4 YEARS & 4 MONTHS. VERY DISAPPOINTED IN HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311806February 27, 2020
ELECTRICAL SYSTEM
KEYLESS START IDIOT LIGHT KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311877February 27, 2020
ELECTRICAL SYSTEM, POWER TRAIN
WHEN COMING TO A COMPLETE STOP, THE AUTO START/STOP WILL FAIL RANDOMLY. THIS THEN LEAVES THE DRIVER STUCK FOR UP TO 1 MINUTE IN TRAFFIC WITH THE CAR UNRESPONSIVE TO THE START BUTTON. THIS ISSUE HAS BEEN BROUGHT TO HONDA SERVICE STATIONS IN BOTH GEORGIA AND OHIO. AFTER REPLACEMENTS OF BATTERIES, AS PER HONDA RECOMMENDATIONS, THERE IS STILL NO REMEDY FOR THE PROBLEM. A DRIVER COULD EASILY BE REAR-ENDED AND ULTIMATELY HARMED WHEN LEFT STRANDED ON A BUSY STREET WITH NO ABILITY TO START THE CAR BACK IN A TIMELY FASHION. WHEN PROGRESSING FROM FIRST TO SECOND GEAR, THIS MODEL VIOLENTLY JERKS. THIS HAPPENS DESPITE TIMELY SERVICE EXCLUSIVELY ONE AT HONDA SERVICE STATIONS. EACH TIME IT IS REPORTED, MY WIFE IS TOLD THAT IT IS NORMAL FOR THIS VEHICLE. ULTIMATELY IT APPEARS TO BE A TRANSMISSION ISSUE TO WHICH HONDA WILL NOT ADMIT FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311708February 26, 2020
ELECTRONIC STABILITY CONTROL (ESC)
KEYLESS START SYSTEM PROBLEM, WARNING COMES AND GOES, CAR WONT START AT TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310802February 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DURING IDLE (SUCH AS AT A RED LIGHT), THE AUTO ENGINE IDLE STOP FUNCTION CAUSES THE ENGINE TO CUT OUT (THIS IS NORMAL) AND THE ENGINE IS SUPPOSED TO COME BACK TO LIFE WHEN THE BRAKE IS RELEASED. HOWEVER, SOMETIMES THE ENGINE AND ELECTRICAL SYSTEM CUT OUT COMPLETELY (MOST EASILY IDENTIFIED BY THE RADIO CUTTING OUT) AND THE ENGINE DOES NOT COME BACK ON WHEN THE BRAKE IS RELEASED AND THE CAR MUST BE PUT INTO PARK AND RESTARTED, WHICH CAN TAKE QUITE A BIT OF TIME - IT OFTEN HAS TROUBLE RESTARTING WHEN THIS OCCURS. THERE IS USUALLY SOME KIND OF ERROR CODE WHEN THIS OCCURS; THE CODE VARIES BUT IS MOST OFTEN "COLLISION MITIGATION SYSTEM PROBLEM'. THIS CONDITION CAN BE QUITE HAZARDOUS, ESPECIALLY WHEN IN AN INTERSECTION. THERE IS AN OVERRIDE OF THE ENGINE IDLE STOP, BUT IT MUST BE ACTIVATED EACH TIME THE CAR IS RESTARTED, WHICH IS EASILY FORGOTTEN. THIS PROBLEM WAS OCCURRING SEVERAL TIMES A WEEK UNTIL I STARTED USING THE OVERRIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310100February 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2 WEEK AGO, I AM GETTING AN "KEYLESS START SYSTEM PROBLEM ERROR" WHEN EVER I WANT TO START THE CAR. LATER ON THE MESSAGE HAS STOPPED BUT NOW THE CAR WONT LOCK UPON EXITING LIKE IS USED TO DO BEFORE THIS ERROR MESSAGE. I CHECKED THE CONFIGURATION SETTING AND AUTO LOCK UPON EXITING IS ENABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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