Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11339601July 15, 2020
STRUCTURE:BODY
NOTICED PAINT PEELING OFF THE ROOF, BETWEEN THE WINDSHIELD AND THE MOONROOF FOR NO REASON WHILE MY CAR WAS PARKED IN MY DRIVEWAY. NO DINGS OR DENTS IN THE AREA. CALLED HONDA HEADQUARTERS TO REPORT THE PROBLEM AND THEY SAID THEY CAN'T HELP. THEN I WANT TO GO WASH THE CAR SO I COULD APPLY SOME TOUCH CUP PAINT TO SEAL IT UP AND IT STARTING TO PEAL OFF EVER MORE. JUST PEALING WAY AND SPREADING. ALSO NOTICED A SMALL PATCH OF RUSTING UNDER THE REAR TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339603July 15, 2020
ELECTRICAL SYSTEM
II STARTED HAVING A "KEYLESS START SYSTEM PROBLEM" ERROR SHOWING UP ON THE DASH. AT ABOUT THE SAME TIME THE WALK AWAY LOCK SYSTEM STOPPED WORKING AS WELL AS THE LOCKING BUTTON ON THE TAILGATE. THE ERROR MESSAGE WOULD COME AND GO BUT NOW IT IS ON CONSISTENTLY. I HAVE TO PUSH THE START BUTTON 3-4 TIMES TO GET THE CAR TO START AND NOW I AM HAVING TROUBLE TURNING THE CAR OFF. THE VEHICLE IS STATIONARY WHEN THESE PROBLEMS OCCUR, BUT THE ERROR MESSAGE STAYS ON ALL THE TIME NOW. I AM WORRIED I AM GOING TO BE SOMEWHERE AND NOT BE ABLE TO START THE CAR OR TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339432July 14, 2020
ELECTRICAL SYSTEM
WHILE STOPPED AT A STOP LIGHT, MY AUTO IDLE SETTING KICKED ON AS USUAL. WHEN IT WAS TIME FOR ME TO RELEASE THE BREAK AND STEP ON THE GAS, MY CAR STALLED. I WAS UNABLE TO OR MY VEHICLE. I COULD NOT PUT CAR IN PARK, NEUTRAL, ETC. ALL THE DASHBOARD LIGHTS CAME ON, AND I WAS INSTRUCTED TO STEP ON THE BREAK AND PLACE MY CAR IN PARK. I ATTEMPTED TO DO THIS BUT MY CAR REFUSED TO SHIFT. I ALSO ATTEMPTED TO PRESS THE IGNITION BUTTON TO CUT THE CAR ON AND IT DID NOT WORK. MY CAR REMAINED STALLED FOR APPROXIMATELY 60 SECONDS. I WAS IN A BUSY INTERSECTION WITH AN AMBULANCE COMING TOWARDS ME AND I WAS UNABLE TO MOVE MY CAR. THIS IS THE 4TH TIME THIS HAS OCCURRED. MY CAR IS FAIRLY NEW WITH ONLY 53K MILES. I TOOK MY CAR TO THE DEALERSHIP AND THEY WERE UNABLE TO FIND AN ISSUE. THIS IS A SERIOUS SAFETY ISSUE! WHAT IF I'M ON THE HIGHWAY IN TRAFFIC AND MY CAR STALLS AFTER BEING IN THE AUTO IDLE POSITION? WHAT IF I'M CROSSING OVER A TRAIN TRACK AND MY CAR STALLS? THIS IS A SAFETY ISSUE HONDA NEEDS TO FIX! I GOOGLED THE ISSUE AND OTHERS HAVE HAD THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338621July 10, 2020
VEHICLE SPEED CONTROL
THERE IS JERKING WHEN ACCELERATING MY VEHICLE. THIS TAKES PLACE TYPICALLY WHILE DRIVING BETWEEN 20 AND 60 MPH. THIS SEEMINGLY TRANSMISSION PROBLEM IS VERY WORRYING FOR MY 2016 HONDA PILOT. I STARTED NOTICING IT AT AROUND 20K MILES. AT THE CURRENT TIME, MY MILEAGE IS AT 50K. I WORRY WHAT WILL HAPPEN DOWN THE YEARS. I AM ALMOST THINKING OF DISPOSING THE CAR. A MANUFACTURER LIKE HONDA NEEDS TO OWN THIS PROBLEM AND HELP ITS CUSTOMERS WITH A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338618July 10, 2020
UNKNOWN OR OTHER
I HAVE HAD 2 PROBLEMS SHOW UP ON THE DASHBOARD FOR MY VEHICLE. AS FOLLOWS: 1) EMISSIONS SYSTEMS PROBLEM 2) KEYLESS START SYSTEM PROBLEM MY DRIVING CONDITIONS ARE NORMAL. I KEEP MY VEHICLE MAINTAINED AND SERVICED REGULARLY. I WANT TO REPORT THESE 2 SAFETY PROBLEMS SINCE I FEEL THAT THEY SHOULD NOT APPEAR FOR A VEHICLE AT THIS MILEAGE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338242July 8, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WENT TO THE HONDA DEALERSHIP IN FREDERICKSBURG BECAUSE I HAD A SIGN ON MY CAR SAYING EMISSIONS SYSTEM PROBLEM AND ALL WHEELS DRIVE SYSTEM PROBLEM. ONCE I GOT TO THE HONDA DEALER THEY SAID THE FUEL INJECTORS FAILED AND YOU NEED NEW ONES. I WAS SHOCKED BECAUSE I JUST BOUGHT THIS CAR 3 YEARS AGO PARTIALLY NEW WITH LITTLE MILES ON IT. TO GET THE FUEL INJECTORS REPLACED THE DEALERSHIP IS ASKING ME $1500. THAT IS INSANE BECAUSE ITS CLEARLY NOT MY FAULT THIS CAR NEVER GOT INTO A ACCIDENT AND I MAINTAINED IT TOP NOTCH.I WENT ONLINE AGAIN ADN DID MY RESEARCH ON THIS MATTER COME TO KNOW THERE ARE OVER THOUSANDS OF COMPLAINTS. HOW IS THAT POSSIBLE THAT THIS IS NEVER BEEN RECALLED. I WILL NOT PAY FOR SOMETHING THAT IS A MANUFACTURER PROBLEM. I AM A SINGLE MOM WITH FOUR KIDS IT IS NOT SAFE FOR ME TO DRIVE LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337941July 7, 2020
FUEL/PROPULSION SYSTEM
EMISSIONS SYSTEM ERROR NOTIFICATION BEGAN SHORTLY AFTER VEHICLE PURCHASE AT 38,000K MILES. LIGHT WOULD COME ON AND GO BACK OFF PERIODICALLY, CONTACTED LOCAL DEALERSHIP AND BROUGHT VEHICLE IN. WAS ADVISED THAT CODE COULD NOT BE REVIEWED AT THAT TIME BUT AS WARRANTY WAS CLOSE TO EXPIRATION, NOTE WOULD BE ADDED AND MAY ASSIST IF LIGHT STAYED ON. TOOK MY VEHICLE TO A NEW DEALERSHIP WHEN WE RELOCATED, THIS TIME MILEAGE AT 58,000, WAS ADVISED VEHICLE NEEDED FUEL INJECTORS REPLACED AS WELL AS FUEL PIPE. REVIEW OF MESSAGE BOARDS AND SERVICE BULLETIN 018-25 APPEARS TO SHOW ISSUE IS ONGOING AND WIDESPREAD. CONTACTED HONDA SERVICE AND WAS ADVISED OUTSIDE OF WARRANTY AND HONDA WOULD NOT ASSIST. ASSISTANCE OR LACK THEREOF APPEARS TO BE BASED ON REPRENTATIVE, SEVERAL CUSTOMERS REPORT FINANCIAL ASSISTANCE VOUCHERS OFFERED OTHERS, MYSELF INCLUDED WERE TOLD GOOD LUCK AND GOODBYE. HONDA DEALERSHIPS REGULARLY ADVISING THAT PARTS ON NATIONAL BACKORDER DUE TO KNOWN ISSUE BUT REFUSE TO RECALL. PROBLEM FIRST BEGAN ONLY ON VERY WARM DAYS BUT WOULD DISAPPEAR WHEN TEMPERATURES DROPPED. IS NOW ONGOING. VEHICLE ALSO OCCASIONALLY FAILS TO RE-ENGAGE AFTER THE AUTO SHUTOFF ON IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338018July 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
#1 KEYLESS REMOTE ENTRY HAS NOT WORKED FOR OVER A YEAR NOW, DEALERSHIP WANTS TO CHARGE $300. AUTOMATIC LOCK FEATURE IS NOT WORKING ANY MORE. BASED ON MY RESEARCH IT IS A KNOWN ISSUE THAT HONDA KEEP GUESSING ON AND CHARGING FOR REPLACING, WITH NO REAL FIX. #2 WHEN DRIVING, ALL OF THE SUDDEN ALL ENGINE LIGHTS START COMING ON, BREAK, POWER STEERING, VEHICLE STABILITY...ALL OF THEM ONE BY ONE. AT THE TIME MY PILOT STARTED "PULLING", AND RPM GAGE WAS JUMPING UP AND DOWN. A FEW DAYS LATER TOOK IT TO THE MECHANIC AND THIS TIME, IT ONLY HAD THE ENGINE LIGHT ON AND A CODE P0304 WAS DETECTED. CHANGED ALL SPARK PLUGS AND COILS, ENGINE LIGHT WENT AWAY FOR A WEEK. AGAIN, DRIVING ON THE HIGHWAY ALL LIGHTS START COMING UP AGAIN AND THE SAME "PULLING" HAPPENS. THIS IS DEFINITELY NOT SAFE TO BE DRIVING ON. OTHER HONDA PILOT SAME YEAR DRIVERS ARE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337387July 3, 2020
FUEL/PROPULSION SYSTEM
THE FUEL EMISSIONS SYSTEM LIGHT KEEPS COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331897July 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
DRIVING AT 35 MPH ON MY WAY HOME ON A SIDE STREET AND MY CAR JOLTED AND STALLED AND SEVERAL (5)WARNING LIGHTS CAME ON. VEHICLE STABILITY, BRAKE, TRAMMISION WARNING, AND A COUPLE OTHER LIGHTS. I TURNED THE VEHICLE OFF AND RESTARTED THE CAR. I TRIED TO DRIVE IT IN A PARKING LOT SO I WAS ABLE TO GET SAFELY OUT OF ONCOMING TRAFFIC . AND IT WOULD NOT SHIFT PROPERLY AND I COULDN+T DRIVE IT AT ALL AS I WOULD TRY TO START AND IT WOJLD REV TO 4000-5000 RPMS AND WOULD POP IN AND OUT FROM GEAR TO PARK.. I HAD IT TOWED FROM THE PARKING LOT I WAS IN TO MY MACHANIC . MY CONCERN IS THAT I DON+T FEEL SAFE DRIVING ON THE HIGHWAY WITH SHIFTING ISSUES, STALLS AND JOLTS THAT HAVE HAPPENED IF I WERE ON THE HIGHWAY WHEN THAT HAPPENED, GOING AT 65 MPH, IT WOULD HAVE CAUSED UNNECESSARY ACCIDENTS. IT+S EXTREMELYNDANGEROUS WITH MY CHILDREN IN THE CAR AS WELL AS INNOCENT BYSTANDERS STILL NO RECALL FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331982July 1, 2020
ELECTRICAL SYSTEM
ERROR MESSAGE "KEYLESS REMOTE SYSTEM PROBLEM". THE AUTOMATIC LOCK FEATURE IS NO LONGER WORKING. BASED ON MY RESEARCH, DEALERSHIPS SERVICE TECHNICIANS ARE GUESSING HOW TO FIX THIS PROBLEM CHARGING AS THEY EXPERIMENT ON GUESSING THE FIX. ONE CUSTOMER WAS ABLE TO HAVE THE DEALERSHIP CONTACT HONDA, WHICH RESULTED ON A NO CHARGE TO THE CUSTOMER. THIS NEEDS TO BE ON A RECALL FOR 2016 HONDA PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331800June 30, 2020
UNKNOWN OR OTHER
STRIPPING ON ROOF COMES OFF ON ITS OWN. MOST RECENTLY THE STRIPPING ABOVE THE DRIVERS SIDE HAS FALLEN OFF, LEAVING A VISIBLE NAIL OR SCREW. HAPPENED WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331664June 30, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VEHICLE SHUTDOWN AFTER START WHEN MOVING FROM PARK TO REVERSE. KEYLESS START SYSTEM PROBLEM APPEARED. EMISSIONS SYSTEM WARNING REAPPEARED AFTER HAVING IT CLEARED AT HONDA DEALERSHIP 2 DAYS EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331700June 30, 2020
UNKNOWN OR OTHER
2016 HONDA PILOT I GET A KEYLESS START SYSTEM ERROR MESSAGE AND I HAVE HEARD THAT 2016 MODELS HAVE HAD THIS ISSUE. HONDA WANTS TO CHARGE ME $400 TO FIX AND IT IS ONLY A 10 MINUTE JOB. RECALL ISSUE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331621June 29, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING ON A DUAL TWO LANE HIGHWAY AT 55 MPH. AT A CROSS ROAD A TRAFFIC LIGHT WAS RED, AND I STOPPED THE VEHICLE. THE AUTOMATIC IDLE STOP SHUT OFF THE ENGINE FOR 1/2 TO 1 MINUTE, BEFORE THE TRAFFIC LIGHT TURNED GREEN. WHEN I TOOK MY FOOT OFF THE BREAK, THE CAR SHOULD HAVE STARTED, BUT IT DIDN'T.. MANY OF THE DASHBOARD LIGHTS CAME ON, THE CAR SHIFTED INTO NEUTRAL. THE CARS AROUND ME MOVED FORWARD AND SEVERAL HONKED, BECAUSE I WASN'T MOVING. OTHER CARS WERE APPROACH ME FROM BEHIND AT SPEED. I TRIED TO TURN THE IGNITION OFF AND RESTART IT. NOTHING HAPPENED BECAUSE THE SHIFT WAS IN NEUTRAL. I EXITED THE CAR AND PUSHED IT TO THE RIGHT TURN LANE JUST AHEAD AND PUSHED THE BRAKE TO STOP ONCE I WAS OUT OF THE DRIVING LANE. I PUT THE CAR IN PARK WITH MY FOOT ON THE BRAKE AND TRIED TO START THE ENGINE 2 OR 3 TIMES BEFORE THE STARTER TURNED THE ENGINE OVER. SEVERAL CARS WENT BY AT SPEED, AND LUCKILY NO ONE WANTED TO TURN RIGHT. THE CAR IS JUST OVER 5 YEARS OLD AND I AM VERY FAMILIAR WITH ITS OPERATION WITH THE AUTOMATIC IDLE STOP FEATURE, BUT THIS TIME IT SURPRISED ME. I HAD REPLACED THE BATTERY AFTER 2.5 YEARS OF DRIVING, AND IT IS ONLY 1 YEAR AND 10 MONTHS SINCE IT WAS REPLACED. I HAVE READ ANECDOTAL ACCOUNTS OF SIMILAR INCIDENCES BY OTHER 2016 PILOT OWNERS WHO HAD NO REASON FOR THE INCIDENT. THE CAR DID NOT HAVE ANY FURTHER PROBLEMS THAT DAY, BECAUSE I CANCELLED THE IDLE STOP FEATURE FOR THE TRIP HOME. I FEEL I COULD EASILY HAVE BECOME A STATISTIC ALONG WITH MY WIFE HAD THE TRAFFIC BEEN MODERATELY GREATER THAT EVENING. OTHER HAVE REGISTERED COMPLAINTS ABOUT THIS PROBLEM ON THIS WEBSITE. I AM HAVING THE BATTERY REPLACE TOMORROW, EVEN THOUGH THE DEALER HASN'T YET EVALUATED ITS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330762June 25, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2016 HONDA PILOT RANDOMLY GET A KEYLESS START SYSTEM ERROR MESSAGE WHEN ABOUT TO START VEHICLE AND WHILE DRIVING. DEALER WANTS $110 JUST TO DO AN ELECTRONIC DIAGNOSIS. MANY COMPLAINTS ON INTERNET ABOUT THIS SAME ISSUE. COULD LEAVE DRIVER STRANDED IF VEHICLE DOES NOT START OR SHUT OFF UNEXPECTEDLY. SOME STATE COULD RESULT IN DRIVER/OCCUPANT NOT BEING ABLE TO EXIT VEHICLE IF FAILURE OCCURS. VERY UNSAFE SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330230June 22, 2020
UNKNOWN OR OTHER
ONLY HAD THE CAR FOR 3 WEEKS FROM A DEALERSHIP AND WHILE I WAS DRIVING THE CHECK EMISSION LIGHTS COME ON BEEN LOOKING AT REVIEWS AND THEY ARE NOT GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329145June 16, 2020
ELECTRICAL SYSTEM
THIS IS A RECURRING PROBLEM! WHEN THE CAR IS STOPPED AND THE AUTO ENGINE IDLE IS ON, WHEN I LIFT THE BRAKE TO PRESS THE ACCELERATOR, THE CAR SHUTS OFF THE ENGINE COMPLETELY, PUTS ITSELF IN NEUTRAL OR PARK, AND REQUIRES ME TO PUT THE CAR IN PARK AND RESTART (PRESS BRAKE AND IGNITION BUTTON). SO WHEN I'M AT A RED LIGHT THAT TURNS GREEN, WHEN I ATTEMPT TO GO BY LIFTING THE BRAKE AND PRESSING THE ACCELERATOR MY ENGINE QUITS, JUST AS THE FOLKS BEHIND ME ARE READY TO MOVE FORWARD WHILE THE ENGINE OF MY CAR IS STILL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329220June 16, 2020
ELECTRICAL SYSTEM
I AM GETTING A KEYLESS START SYSTEM ERROR. I HAD A PROBLEM WHERE THE CAR WOULD NOT RESTART AT A BUSY INTERSECTION. SEEMS TO BE A COMMON ISSUE ON THIS YEAR/MAKE/MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329058June 15, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AT STOP LIGHT, ENGINE DIES AND CANNOT RESTART. VERY DANGEROUS, THIS HAPPENED YESTERDAY AND TODAY. THE CAR WAS SERVICED FOR SAME ISSUE ON JAN 4, 2020. WAS TOLD NEEDED SOFTWARE UPDATE. EVENTUALLY IT STARTS BUT I AM STUCK AT INTERSECTION FOR A FEW MINUTES UNTIL IT WILL RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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