Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11348762August 12, 2020
ELECTRICAL SYSTEM
ALERT SHOWING KEYLESS REMOTE PROBLEM. CAR HAS TROUBLE STARTING. NO WAY FOR A MANUAL OVERRIDE. YOU MAY BE STUCK WHEREVER YOU ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348637August 11, 2020
ENGINE
ENGINE AUTO IDLE FEATURE HAS REPEATEDLY MALFUNCTIONED. VEHICLE WILL SOMETIMES NOT RESTART FROM THE IDLE POSITION. WE HAVE REPEATEDLY TAKEN IT BACK TO THE DEALERSHIP AND THEY ARE UNABLE TO DIAGNOSE OR FIX THE ISSUE SINCE IT OCCURS INTERMITTENTLY. THESE TYPES OF ISSUES ARE WELL DOCUMENTED ON THE PILOTEERS WEB FORUM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344184August 9, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
ON AUGUST 9, 2020, I WAS DRIVING, AT 75, WITH THE CRUISE CONTROL ON, I NEEDED EXTRA SPEED TO PASS A VEHICLE ON THE RIGHT SIDE, I PRESSED THE GAS PEDAL WITH THE CRUISE CONTROL STILL ENGAGED AND THE VEHICLE WENT INTO A POWER DOWN MODE WITH THE DASHBOARD FLASHING CODES AND THEN WENT BLANK. THE ENGINE DOWNSHIFTED AND THE ENGINE SPEED INCREASED TO 7,000 RPM. THE CAR COMPLETELY SHUT DOWN, AT 75 MPH, AND RESTARTED WITH THE DASHBOARD LIGHTING UP AGAIN. AFTER PANICKING, TRIED TO GIVE THE CAR GAS AND IT WOULD NOT GO. NOW AT 65 MPH, I PULLED OVER TO THE RIGHT LANE AND COASTED DOWN TO 40 MPH AND THE CAR STARTED HAVING POWER AGAIN. WE PULLED OVER AND SHUT OFF THE CAR. I RESTARTED THE CAR AND AN "EMISSIONS SYSTEM PROBLEM" WAS DISPLAYED ON THE DASHBOARD. THE CAR HAS 56,217 MILES ON IT. I HAVE A VIDEO OF THIS PROBLEM. THE DASHBOARD WARNING SYSTEM DISPLAYED THE FOLLOWING CODES, "EMISSIONS SYSTEM PROBLEM"; "ALL WHEEL DRIVE SYSTEM PROBLEM"; "TRANSMISSION SYSTEM PROBLEM" AND THE "D" DRIVE SYMBOL WAS FLASHING ON & OFF. AN EARLIER INCIDENT, MAY 6, 2020, HAPPENED TO MY WIFE WHILE DRIVING THE CAR IN LOCAL TRAFFIC. DRIVING AT 50 MPH, THE ENGINE SPEED INCREASED AND THE CAR WOULD NOT MOVE FORWARD. SHE ALSO TRIED TO GIVE MORE GAS AND THE CAR WOULD NOT MOVE. SHE STOPPED ON THE SIDE OF THE HIGHWAY AND SHUT OFF THE CAR. SHE RESTARTED THE CAR AND PULLED OFF THE HIGHWAY. SHE CALLED THE HONDA DEALERSHIP AND IMMEDIATELY TOOK THE CAR INTO THE SERVICE CENTER. THEY TOOK THE CAR AND DROVE IT AROUND THE BUILDING AND SAID THEY CHECKED THE COMPUTER FOR CODES, BUT NONE WHERE PRESENT. AT THIS TIME THE CAR ONLY HAD 55,000 TO 56,000 MILES. THEY TOLD HER NEXT TIME THIS HAPPENS TO TAKE A VIDEO SO THEY CAN SEE WHAT HAPPENS TO THE CAR. TAKE A VIDEO WHILE DRIVING A CAR THAT IS SHUTTING DOWN IS THEIR SUGGESTION....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343903August 7, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT'S DAUGHTER OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT HER DAUGHTER'S PUSH START FEATURE FAILED TO OPERATE AS NEEDED WHEN DEPRESSED. THE CONTACT STATED THAT IN A SERVICE REPORT, IT WAS STATED THAT THE KEY IMMOBILIZER CODE WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO LEJEUNE HONDA CARS (2221 N MARINE BLVD, JACKSONVILLE, NC 28546) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TIRE PRESSURE MOTORING SYSTEM (TPMS) CONTROL UNIT, WHICH CAUSED HER FAILURE. SHE DECLINED TO HAVE THE PART REPAIRED AFTER GIVEN AN ESTIMATE. THE CONTACT WAS NOT CERTAIN IF HER DAUGHTER HAD REACHED OUT TO THE MANUFACTURER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 101,324.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343726August 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 20 TO 30 MPH, THE ENGINE REVVED UP AND THE VEHICLE STARTED JERKING. THE CONTACT STATED THAT THE VEHICLE DROVE MUCH SMOOTHER ONCE THE SPEED EXCEEDED 40 MPH. THE CONTACT STATED THAT RESEARCH SHOWED THAT DUE TO A CODING ERROR, THE TRANSMISSION OVERHEATED AND CAUSED THE TRANSMISSION FLUID TO NOT PERFORM AS NEEDED IN REGULATING THE TRANSMISSION TEMPERATURE. THE VEHICLE WAS TAKEN TO HUGHES HONDA (2260 MOODY RD, WARNER ROBINS, GA 31088, (478)449-3939) AND THE TRANSMISSION FLUID WAS CHANGED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343796August 6, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN I START MY CAR, I GET "KEYLESS START SYSTEM PROBLEM" ERROR ON THE DASHBOARD. THIS ERROR COMES SOMETIMES AND THEN GOES AWAY FOR DAYS AND THEN COMES BACK. SHOWED IT TO DEALERSHIP AND THEY DIDN'T FIND ANYTHING WRONG. I SEE LOT OF PEOPLE REPORTING THIS ERROR ON HONDA FORUMS. THE CAR FUNCTIONS PROPERLY OTHERWISE BUT I DON'T KNOW WHAT IS CAUSING THIS AND IF THERE IS ANY MAJOR PROBLEM WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343518August 5, 2020
FUEL/PROPULSION SYSTEM
MULTIPLE WARNING LIGHTS ON DASH WHEN CAR WAS TURNED ON. ENGINE IS RUNNING ROUGH AND OCCASIONAL MISFIRING, ESPECIALLY AROUND 30-40 MPH. MECHANIC TELLS ME FUEL INJECTORS ARE CLOGGED, AND POSSIBLE DAMAGE TO CATALYTIC CONVERTER. 72K MILES ON CAR SO PAST IT'S WARRANTY. SERVICE BULLETIN 18-025 ISSUED BUT I DO NOT BELIEVE IT SHOULD BE OWNER'S RESPONSIBILITY TO PAY FOR THE DAMAGE BEING CAUSED BY FAULTY FUEL INJECTORS WITH INTENSE PSI WHICH IS CAUSING METAL PARTICLES TO CONTAMINATE FUEL. THIS SHOULD WARRANT A RECALL AS IT IS A SAFETY ISSUE IF NOT REPAIRED AND HONDA SHOULD HAVE THE BURDEN OF PAYING, NOT THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343581August 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
INTERMITTENTLY RECEIVE DASH ERROR CODE "'KEYLESS START SYSTEM PROBLEM ' " IT COMES AND GOES. ALSO VEHICLE STRUGGLES TO RESTART WHEN THE A ENGINE IDLE ENGAGES AT A STOP LIGHT. THIS HAS CREATED SAFETY ISSUES IN THE WINTER WHEN I CAN'T GO AT A GREEN LIGHT OR OTHERS AREN'T PAYING ATTENTION AND MY VEHICLE WON'T START. THERE IS NO WAY TO FULLY DEACTIVATE THIS FEATURE EXCEPT TO SHUT IT OFF AFTER TURNING IN CAR EVERY TIME. THIS IS A SAFETY ISSUE THAT SERIOUSLY NEED TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343095August 3, 2020
ELECTRICAL SYSTEM
REPEATED MESSAGE FOR KEYLESS START SYSTEM PROBLEM. VECHICLE TURNED OFF AT INTERSECTION WHILE IN DRIVE,, DRIVER REQUIRED TO PUT IN PARK TURN VECHILE OFF THEN ON AGAIN. WHILE DOING RESEARCH THIS HAPPENS TO A LOT OF OWNERS OF THIS VEHICLE. EVEN THOUGH SEVERAL PEOPLE GOT IT SUPPOSIDLY FIXED, PROBLEM AND ERROR MESSAGE PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342856August 2, 2020
ENGINE, POWER TRAIN
WHEN STOPPED AT A STOP LIGHT OR STOP SIGN THE TRANSMISSION CHANGES FROM DRIVE TO NEUTRAL TO PARK AND SOMETIMES DIES. CAR WON'T RESTART WHEN FOLLOWING DIRECTIONS ON DISPLAY SCREEN OR ANY OTHER WAY EXCEPT SITTING AND TRYING TO START IT OVER AND OVER AFTER TURNING ON FLASHERS AND WAVING TRAFFIC AROUND US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342592July 31, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE A 2016 TOURING MODEL. I PURCHASED IT USED FROM GLADSTONE HONDA (NOW SWICKARD) IN 2017. IN 2018 MY BATTERY SUDDENLY DIED DURING ERRANDS. I HAD THE CAR JUMPED AND REPLACED THE BATTERY FROM A LOCAL AUTO SUPPLY STORE. LAST YEAR, WE STARTED HEARING AN OCCASIONAL WEIRD CLICKING DURING IDLE-STOP. NOW, THIS YEAR, WHEN IN IDLE-STOP AT A STOP SIGN OR STOP LIGHT, OFTEN THE CAR SHUTS OFF, SLIPS INTO PARK MODE, FLASHES ERROR MESSAGES AND WILL NOT IMMEDIATELY START AGAIN WHEN PUSHING THE IGNITION BUTTON. SOMETIMES, I HAVE BEEN ON A HILL AND THE CAR ROLLS BACKWARDS. THERE IS NO WAY TO PERMANENTLY DISABLE THIS FEATURE, SO UNLESS YOU REMEMBER TO DISABLE IT EVERY TIME YOU START THE CAR, THE SAFETY MALFUNCTION REPEATS ITSELF. IT'S TERRIFYING AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342271July 30, 2020
ELECTRICAL SYSTEM
IDLE STOP ENGAGES WHILE STOPPED. WHEN TIME TO MOVE THE CAR SHUTS ITSELF OFF AND DOESN'T RESTART. HAVE TO PUT THE CAR IN PARK AND HIT THE START BUTTON SOMETIMES TWICE BEFORE IT WILL RESTART. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 4-5 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341641July 27, 2020
FUEL/PROPULSION SYSTEM
CAR HESITATES FROM 0 MPH WHILE REVS ARE INCREASING ON HIGHWAY OR CITY STREETS AND WHILE GEARS ARE CHANGING OR WHEN ACCELERATION IS REQUESTED THEN THE ENGINE FEELS LIKE IT'S HESITANT TO INCREASE POWER. ALSO WHEN GOING UPHILL OR ON INCLINED BRIDGES ON CRUISE CONTROL IT HESITATES TO MAINTAIN SPEED AND FEEL LIKE ITS JUMPING FORWARD. I HAVE READ MANY OTHER SIMILAR COMPLAINTS FROM OTHER PILOT OWNERS AND IF IT WAS BECAUSE THEY RECOMMEND FROM THE FACTORY TO USE REGULAR GAS, MAYBE ITS AN OCTANE PROBLEM. BOTTOM LINE IT HESITATES WHEN STOPPED AND STARTS IN MOTION AND ALSO WHEN YOU REQUEST SOME MORE POWER WHILE ON HIGHWAYS. IT IS NEVER HAPPENED BEFORE. I DO NOT DRIVE MY PILOT LIKE A SPORTS CAR I'M CAREFUL AND TAKE CARE OF MY INVESTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341484July 26, 2020
ELECTRICAL SYSTEM
2016 HONDA PILOT EX-L. FOR MONTHS, THE VEHICLE HAS BEEN SHOWING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. I HAVE REPLACED THE BATTERIES IN BOTH FOBS AND I HAVE CHECKED ALL OF THE FUSES, AND THE PROBLEM STILL PERSISTS. THIS APPEARS TO BE A COMMON ISSUE WITH HONDA PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341018July 22, 2020
UNKNOWN OR OTHER
FOR AT LEAST THE PAST YEAR AND A HALF I KEEP GETTING AN ERROR MESSAGE THAT SAYS, KEYLESS START SYSTEM PROBLEM. I HAVE REPLACED THE BATTERIES IN MY FOB BUT IT DID NOT FIX THE PROBLEM. I TOOK IT TO A HONDA DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE THAT WOULD CREATE THIS MESSAGE. DURING THE LAST MONTH I HAVE NOTICED MY CAR IS NOT STARTING UP IMMEDIATELY LIKE IT USED TO WHEN I WOULD PRESS THE START/STOP ENGINE BUTTON.I HAVE TO PRESS IT SEVERAL TIMES BEFORE THE CAR WILL START. THE VEHICLE WAS JUST SITTING IN MY DRIVEWAY AND I WAS TRYING TO START IT TO LEAVE FOR WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340841July 22, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT 35-57 MPH, THE VEHICLE HESITATED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340912July 22, 2020
ELECTRICAL SYSTEM
I HAVE HAD A CHECK ENGINE LIGHT COME ON ALMOST CONSTANTLY FOR THE LAST YEAR STATING 'IGNITION SYSTEM PROBLEM.' I HAVE TAKEN IT THE THE DEALERSHIP I PURCHASED IT FROM ON 4 OCCASIONS. THEY 'FIXED IT' AND SAID IT WAS JUST A FAULTY SENSOR. THE LIGHT HAS NOW COME BACK ON AND I HAVE TO RETURN THE CAR YET AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341001July 22, 2020
ENGINE, UNKNOWN OR OTHER
CAR STALLED WHILE AT TRAFFIC LIGHT AND DID NOT RESTART. THIS IS A SAFETY ISSUE, AS CAR WAS STOPPED IN TWO WAY TRAFFIC AT A BUSY 4-WAY INTERSECTION. CAR COULD NOT BE PUT INTO NEUTRAL (OR ANY GEAR) TO BE MOVED OUT OF TRAFFIC. DASH INDICATED ENGINE MUST BE RUNNING TO SWITCH GEARS, SO ENGINE CLEARLY CUT OUT. DASH ALSO INDICATED TO DEPRESS BRAKE PEDAL AND PUSH START BUTTON TO RESTART BUT THIS WOULD NOT WORK. ATTEMPTED MANY TIMES. AFTER ABOUT 5 MINUTES, WAS FINALLY ABLE TO GET CAR INTO ACCESSORY MODE. SUBSEQUENTLY, DEPRESSED BRAKE AND PRESSED START BUTTON AND ENGINE FINALLY RESTARTED. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339748July 16, 2020
ENGINE
ENGINE STALLING ON HIGHWAY AND FREEWAYS DURING STOPS. EXTREMELY DANGEROUS SITUATION ON FREEWAY WHEN WE HAD TO STOP DUE TO FRONT TRAFFIC AND CAR COMPLETELY STALLED AND COULD NOT RESTART THE CAR. ENTIRE FAMILY WAS INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339759July 16, 2020
ELECTRICAL SYSTEM
THE AUTO ENGINE IDLE STOP IS MALFUNCTIONING AND CAUSES THE CAR TO STALL IN THE MIDDLE OF INTERSECTIONS. WHILE SITTING AT A RED LIGHT THE IDLE STOP WILL COME ON AND SHUT THE CAR DOWN. NORMALLY RELEASING THE BRAKE WILL START THE ENGINE BACK UP. HOWEVER, ON SATURDAY EVENING THE CAR DIED AND TOOK SEVERAL MINUTES TO START BACK UP. I HAD THE BATTERY INSPECTED TO MAKE SURE IT WAS NOT A BATTERY ISSUE AND THEY SAID THE BATTERY TESTED FINE AND WAS AN ISSUE WITH THE SYSTEM. HONDA HAS INDICATED THIS A KNOWN PROBLEM THEY ARE UNABLE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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