Honda Pilot Complaints (2013)

272 consumer complaints on file.

#11171474January 22, 2019
UNKNOWN OR OTHER
PAINT ON ROOF OF CAR IS PEELING IN SHEETS TO THE BARE METAL. THE DAMAGE IS ON THE ROOF BETWEEN THE FRONT WINDSHIELD AND SUNROOF. IT APPEARS TO BE A BAD PAINT MIXTURE AT THE PLANT AND HONDA IS NOT ACCEPTING RESPONSIBILITY FOR THIS MANUFACTURING DEFAULT. THIS CAR IS 5 YEARS OLD AND SHOULD NOT BE HAVING ISSUES WITH PAINT PEELING ALL THE WAY TO THE BARE SHEET METAL. I'M CONCERNED AS THE METAL IS NOW EXPOSED AND THE ELEMENTS WILL CAUSE DAMAGE (RUST/CORROSION) TO THE METAL AND COMPROMISE THE STRUCTURAL INTEGRITY OF THE ROOF AND THE METAL THAT HOLDS THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166028January 9, 2019
STRUCTURE:BODY
MY PAINT IS PEELING. THIS IS HAPPENING TO MY MOTHERS HONDA PILOT ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164857January 7, 2019
STRUCTURE:BODY
PAINT BETWEEN WINDSHIELD AND SUNROOF STARTED TO PEEL, AND HAS CONTINUED TO DETERIORATE QUICKLY. WILL HAVE TO HAVE IT REPAINTED. RECENTLY, PAINT HAS NOW STARTED TO PEEL FROM THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164518January 2, 2019
SERVICE BRAKES
ROTORS WARPED. THIS IS A CONTINUOUS PROBLEM REGARDLESS OF HOW MANY TIMES IT IS "FIXED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162261December 18, 2018
SUSPENSION
WAS TOLD BY HONDA DEALER COMPLIANCE BUSHINGS LEAKING. THEY WOULD BE HAPPY TO REPLACE FOR A FEE. HOWEVER, I FOUND AN SB. SB 15-045. I THINK IT APPLIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156556December 6, 2018
SERVICE BRAKES, STEERING
I HAVE HAD SHAKING IN STEERING WHEEL AT 60-70 MPH AND BRAKES CAUSE THE CAR TO SHUDDER. THE BRAKES GRABBED WHEN LIGHTLY TOUCHED THEM AT 70 MPH TO AVOID A TRUCK THAT PULLED INTO MY LANE. AFRAID THAT VEHICLE WILL LOSE CONTROL DUE TO SUDDEN BRAKE AND SHUDDER IN STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142559October 25, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR DOOR IS NOT OPENING , SWITCH DOES NOT RESPOND TO PRESSING , YOU HEAR THE UNLOCKING SOUND AND LIGHT TURNS ON BUT DOOR WONT OPEN , THIS IS NOT AN ELECTRICAL DOOR THAT OPENS BY ITSELF , THIS IS A MAIN ISSUE SINCE I CANNOT OPEN THE DOOR TO PUT MY KIDS STROLLERS , ETC . BY DOING SO MUCH PRESSURE IN THE DOOR , I TOOK OFF THE HANDLE AND BROKE ONE OF THE PINS . IS ANYBODY EXPERIENCING THE SAME ISSUE ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138987October 8, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE MAJOT PAINT REMOVAL ON THE ROOF OF MY HONDA PILOT. IT JUST COMES OFF IN SHEETS WHEN WE ARE DRIVING. WE TOOK IT TO OUR LOCAL HONDA DEALER AND THEY SAID WE DIDN'T WAX THE CAR ENOUGH AND THAT WAS WHY IT WAS HAPPENING. A CAR THAT IS 5 YEARS OLD SHOULD NOT HAVE PAINT COMING OFF IN SHEETS. IT IS SO BAD THAT I NOW HAVE TO WORRY ABOUT THE ROOF GETTING RUST BECAUSE THE PAINT COMES OFF DOWN TO THE METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133266October 4, 2018
STRUCTURE:BODY
I HAVE A 2013 HONDA PILOT WITH ABOUT 85,000 MILES. A FEW MONTHS AGO WE NOTICED PAINT PEELING OFF OF THE HOOD. WE CONTACTED RUSTY WALLIS HONDA ABOUT THIS AND THEY COVERED THE REPAIRS ONLY AT 50%, WHICH LEFT ME PAYING ABOUT $450 FOR THE REPAIR WHICH WAS A TOTAL MANUFACTURER'S DEFECT. I TOLD THEM I WAS UNHAPPY WITH THIS BUT THEY SAID THE DECISION WAS FINAL. APPARENTLY THERE IS SOME SORT OF REGIONAL MANAGER THAT MAKES THESE DECISIONS, CALLED THE "DPMS". THE BODY SHOP MANAGER AGREED THAT IT WAS A DEFECT AND TOLD ME THAT THEY HAD HAD PROBLEMS LIKE THIS IN THE PAST. A FEW WEEKS AFTER WE GOT THE HOOD REPAIRED WE NOTICED THE SAME PROBLEM HAPPENING ON THE ROOF OF THE CAR. WE CONTACTED RUSTY WALLIS AGAIN AND THEY STATED THAT THEY WOULD ONLY COVER THIS REPAIR AT 50% WHICH LEAVES ME PAYING ABOUT $650. I AGAIN TOLD THEM I WAS UNHAPPY WITH THIS. I CALLED AMERICAN HONDA CUSTOMER SERVICE AND THEY TOLD ME THAT I COULD SCHEDULE A MEETING WITH THE DPMS. SO I CALLED MANAGERS AND SUPERVISORS AT RUSTY WALLIS. I HAVE EVEN SENT RUSTY WALLIS A PERSONAL EMAIL, ONLY TO GET NO CALLS OR EMAILS RETURNED AT ALL FROM ANYONE. SOMEONE FROM AMERICAN HONDA CUSTOMER SERVICE FINALLY CALLED ME AND SAID THAT THE DPMS WOULD NOT MEET WITH ME AND THAT THE DECISION WAS FINAL. I CAN'T HELP BUT FEEL COMPLETELY HELPLESS IN ALL THIS. IT IS RIDICULOUS THAT A 5 YEAR OLD CAR'S PAINT WOULD BE UNCONTROLLABLY PEELING OFF. THIS COULD JUST KEEP HAPPENING OVER AND OVER AGAIN UNTIL THE ENTIRE CAR GETS REPAINTED. I KNOW THAT HONDA HAS HAD CLASS ACTION LAWSUITS ABOUT THEIR PAINT IN THE PAST BUT APPARENTLY IS HASN'T HAPPENED FOR THIS MODEL YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123041August 28, 2018
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
WHEN DRIVING ON THE HIGHWAY BETWEEN THE SPEED OF 60-80 MPH, THE STEERING WHEEL SHAKES VERY NOTICEABLY MAKING IT VERY UNCOMFORTABLE TO DRIVE WITH THE VIBRATION. I HAVE HAD TIRES REPLACED AND THE WHEELS REBALANCED AND NOTHING SEEMS TO FIX THE PROBLEM. I HAVE BEEN DEALING WITH THIS FOR MONTHS AND NO SERVICE STATION IS ABLE TO FIX THE PROBLEM. FEARING THAT SOMETHING MAY HAPPEN WHEN DRIVING ON THE HIGHWAY OR WHEN MY CHILDREN DRIVE THE CAR. SAFETY IS MY NUMBER ONE CONCERN WHEN GETTING INTO A VEHICLE AND IT IS VERY UPSETTING THAT I BOUGHT A BRAND NEW CAR TO AVOID THE UNKNOWN PROBLEMS OF A USED VEHICLE. UPON DOING SOME RESEARCH ON THE INTERNET TO FIND A SOLUTION TO MY PROBLEM, I HAVE DISCOVERED THAT EVERY HONDA PILOT OWNER IS COMPLAINING ABOUT THE SAME ISSUE AND THAT HONDA DOES NOT WANT TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122403August 26, 2018
FUEL/PROPULSION SYSTEM
MY CAR IS INCREASINGLY SMELLING LIKE GASOLINE AND EXHAUST. OUR GARAGE SMELLS STRONGLY OF GASOLINE. WHEN I USE A/C THE CABIN SMELLS LIKE EXHAUST. I JUST MADE A 5 MINUTE TRIP TO PICK UP MY DAUGHTER AND IT MADE ME FEEL DIZZY. WE HAVE NEVER SKIPPED ANY MAINTENANCE ON THE VEHICLE, EVERYTHING IS UP TO DATE. THE ODDLY GASOLINE-Y SMELL IN OUR GARAGE HAS JUST SUDDENLY GOTTEN TO THE POINT WHERE I REALIZE IT IS COMING FROM MY HONDA PILOT - I CAN FOLLOW THE SCENT DIRECTLY TO THE CAR EVEN WITH THE GARAGE DOOR OPEN. THE INTERIOR OF OUR CAR IS NOW BEING AFFECTED AND THE SMELL IS MUCH STRONGER WHEN A/C RUNS. HAD TO TURN IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120457August 16, 2018
SERVICE BRAKES
THIS WILL BE THE 3RD TIME IN LESS THAN 80,000 MILES THAT I HAVE HAD TO HAVE THE BRAKE ROTORS AND PADS REPLACED DUE TO THE BRAKES EXCESSIVE STEERING SHAKE AT ANY SPEED. THIS CONDITION HAS TO BE DUE TO A STRUCTURAL PROBLEM WITH THE BRAKE HARDWARE MAKING IT BOTH COSTLY AND DANGEROUS. DEALERSHIP WANTS TO TAKE MY MONEY AND IGNORE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115511August 3, 2018
VISIBILITY/WIPER
DRIVERS SIDE SUN VISOR WILL NOT STAY UP. ONE TIME WHEN I PULLED DOWN GENTLY TO BLOCK THE SUN IT BECAME LOOSE AND NEVER WOULD STAY UP AGAIN. IN READING ON CAR FORUMS THIS HAS BEEN AN ONGOING ISSUE WITH MANY MODELS OF HONDA CARS. I BELIEVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY RECALL FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113266July 24, 2018
UNKNOWN OR OTHER
ELECTRICAL ISSUE WHILE STATIONARY AND EXTREME VIBRATIONS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098798May 30, 2018
STRUCTURE:BODY
PAINT CHIPPING FROM ROOF OF CAR. YOU CAN SEE THE GRAY PRIMER. HONDA REFUSES TO ACKNOWLEDGE PROBLEM. SAID MY CAR HAS TOO MANY MILES. IT HAS 60,000. IT IS WELL TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092699May 9, 2018
STRUCTURE:BODY
THE ROOF AND PART OF CAR ABOVE THE WINDSHIELD AND MOONROOF IS OXIDIZING AND IT LOOKS TERRIBLE. I KEEP READING IT'S BECAUSE OF THE POOR QUALITY PAINT USED ON CERTAIN HONDA. I HEARD OF A RECALL FOR OTHER HONDA MODELS AND YEARS AND OF COURSE MINE IS NOT INCLUDED IN THE RECALL. HONDA, I FEEL, NEEDS TO RECALL AND RE-PAINT THESE VEHICLES. I TAKE GOOD CARE OF MY PILOT--IT'S PARKED IN GARAGE, GETS WASHED AND WAXED REGULARLY AND AM THOROUGHLY DISGUSTED AT HOW IT LOOKS AND HONDA'S LACK OF EMPATHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092074May 5, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON I65 NORTH OF BIRMINGHAM, AL AT 65-70 MPH WITH NO OTHER VEHICLES CLOSE BY, WE HEARD A LOUD POP AND THEN NOTICED WHAT SOUNDED LIKE AIR COMING INTO THE CABIN. WE PULLED BACK THE SUNROOF SHADE SLIGHTLY AND NOTICED SHATTERED GLASS. WE PULLED OVER TO FIND ABOUT A 4 INCH HOLD IN THE SUNROOF WITH SHATTERED GLASS ALL AROUND IT. WE BROKE OFF AS MUCH AS WE COULD SO OTHER VEHICLES WOULD NOT BE DAMAGED BY THE DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091698May 4, 2018
ENGINE, POWER TRAIN
ENGINE MIL ILLUMINATED. CODE P3400 INDICATED THROUGH OBD. NO LOW OIL PRESSURE INDICATION PRIOR TO MIL, COULD LEAD TO ENGINE FAILURE. REPLACED BOTH FRONT AND REAR ROCKER ARM OIL SWITCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084856April 12, 2018
AIR BAGS, SEAT BELTS
THE SRS MODUAL IS DEFECTIVE SO I HAVE NON WORKING AIR BAGS AND THE LEFT SEAT BELT IS DEFECTIVE. HONDA SAYS THE WILL FIX THE SEAT BELT BOT NOT THE SRS MODUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745329April 5, 2018
WHEELS
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE ALLOY WHEELS DEVELOPED CRACKS. *SMD *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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