Honda Pilot Complaints (2003)

720 consumer complaints on file.

#10985430May 12, 2017
POWER TRAIN
THE TRANSMISSION SLIPS IN AND OUT OF UPPER AND LOWER GEARS INVOLUNTARILY CAUSING THE DRIVER TO BE PROPELLED ROUGHLY FORWARD AND BACKWARD CAUSING A DANGEROUS DRIVING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980553April 25, 2017
ELECTRICAL SYSTEM
IGNITION LOCK PROBLEM. KEY IS DIFFICULT TO INSERT INTO IGNITION LOCK CYLINDER. ONCE INSERTED, THE KEY WILL NOT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980554April 25, 2017
SEATS
NOTICE WHEN WHILE STOPPED, MOVING THE DRIVER'S ELECTRIC SEAT EITHER UP AND THEN FORWARD, IT BEGAN TO ROCK. THE NEXT TIME, WHEN ACCELERATING ON THE HIGHWAY, A ROCKING MOVEMENT WAS FELT. TOOK CAR TO DEALER AND WAS INFORMED THAT THE FRAME WAS DAMAGED, WITH ONE BOLT OFF. TWO OPTIONS 1) REPLACE FOR $2K OR 2) GET FRAME WELDED, NO GUARANTEE WILL FIX PROBLEM. POWER OPTIONS MAY NOT WORK. A SAFETY PROBLEM THAT IS NOT CURRENTLY ON HONDA OF AMERICA'S RECALL LIST. CALLED HONDA OF AMERICA TO REPORT THIS; NO RECALL AT THIS TIME. I ASKED IF THIS IS UNDER INVESTIGATION, AND THEY SAID NO. I ASKED WILL THERE HAVE TO BE A DEATH BEFORE ACTION OR RECALL? NO ANSWER. I AM CONTACTING THIS AGENCY AND MY STATE'S ATTORNEY GENERAL'S OFFICE, BECAUSE I FEAR THAT THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY HONDA OF AMERICA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978543April 14, 2017
STRUCTURE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 HONDA PILOT. OVER TIME, BOTH PLASTIC HEADLIGHT COVERS BECAME VERY OPAQUE, WHICH CAUSED THE HEADLIGHTS TO APPEAR DIM AND MADE VISIBILITY DIFFICULT. THE CONTACT'S WIFE CALLED A HONDA DEALER WHO STATED THAT THEY WERE FAMILIAR WITH THE ISSUE, BUT COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971213April 7, 2017
UNKNOWN OR OTHER
IGNITION THIRD TIME IT HAS BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969916April 1, 2017
POWER TRAIN
WHILE DRIVING BETWEEN 35-50 MPH, MY 2003 HONDA PILOT BEGINS TO SHUDDER AND REV RPMS. I HAVE TO LET OFF THE THROTTLE AND THEN ACCELERATE AGAIN. THIS HAPPENS WHEN THE SPEED IS CONSTANT OR DURING LIGHT ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967946March 23, 2017
SUSPENSION
LAST MONTH WHILE DRIVING VEHICLE SEEMED A LITTLE LOOSE WHILE GOING DOWN THE ROAD, LOOKED OVER FRONT END AND COULD FIND NO PROBLEMS. DAUGHTER (WHO HAD DRIVEN DAILY) COMPLAINED THAT PROBLEM WAS GETTING WORSE. WHILE BACKING UP SLOWLY MONDAY (3/20/17) , VEHICLE BECAME UNCONTROLLABLE AND SHIFTED LANES. UPON INSPECTION IT HAS BEEN FOUND BOTH REAR SUSPENSION MOUNTING POINTS (REAR MOST 2 OF 4) HAVE RUSTED LOOSE FROM UNIBODY ( COMPLETELY DETACHED). BOUGHT THIS PILOT NEW IN 2003, ALWAYS KEPT UP ON ALL SERVICE AND MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957296February 27, 2017
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
FIRST, DOOR LOCKS AUTOMATIC NOW HAVE TO UNLOCK MYSELF, ALONG WITS THE OUTSIDE DOORS.ALARM BUTTON NO LONGER WORKS TO UNLOCK. DOOR HANDLES INSIDE HAVE BEEN PEELING AND ACTUALLY CUT YOUR FINGERS WHEN OPENING THE DOOR, I HAVE MASWING TAPE IN THEM AND IT'S UGLY, FINALLY..LIGHTS INSIDE ARE GOING OUT ON RADIO, DIMMING ON INTERIOR ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955637February 20, 2017
POWER TRAIN
I WAS DRIVING ON THE INTERSTATE AND ALL THE SUDDEN IT SEEM AS IF THE TRANSMISSION LOCKED UP, THE TIRES SQUEELED AND DROPPED 20 MPH ALMOST IMMEDIATELY. THIS HAPPENED TWICE IN A 40 MILE STRETCH, I'M SCARED TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945320January 14, 2017
POWER TRAIN
AFTER VEHICLE HAS BEEN DRIVING FOR A LITTLE WHILE WHEN I ACCELERATE FROM A DEAD STOP TRANSMISSION SLIPS SEEMS LIKE IT HAPPENS WHEN IT GOES INTO SECOND GEAR WATCH THE TACH MOVE BUT NO ACCELERATION SO I KNOW IT'S SLIPPING. I'VE DONE THE TRANSMISSION FLUSH 3 TIMES WITH HONDA TRANSMISSION FLUID AT $8 A QUART AND IT SEEMED TO HELP IT DOSENT DO IT AS MUCH BUT EVERY NOW AND THEN IT STILL SLIPS. ONLY ON ACCELERATION, AROUND 20-30 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936048December 18, 2016
SUSPENSION
REAR SUSPENSION RUSTED OUT FROM THE FRAME. ONLY ONE SIDE AS OF RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935988December 17, 2016
UNKNOWN OR OTHER
TAKATA RECALL MY SRS LIGHT IS ON AND HAS NOT GONE OFF. THE MANUAL SAIDS IT COULD BE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926964November 18, 2016
POWER TRAIN
ON MAY 26, 2015, I WAS TRAVELING NORTH ON I-5 AT 60 MPH WHEN THE WHEELS OF MY CAR SEIZED. AT WHICH POINT THE CAR BEGAN A RIGOROUS SLIDE, BLACK SMOKE BILLOWED AS THE TREAD OF MY TIRES PEELED OFF. THE FORCE OF THE SLIDE EVENTUALLY JAMMED THE TIRES SIDEWAYS CAUSING THE CAR TO HOP AS IT PROPELLED FORWARD, FINALLY COMING TO A STOP ABOUT A MILE FROM THE STARTING POINT. NEEDLESS TO SAY IT WAS A HORRIFIC RIDE, WHICH STILL CAUSES ME SOME STRESS. THE CAR WAS TOWED TO BILL'S TECH TRANS WHERE THEY INFORMED ME THAT THE TRANSMISSION WAS FAULTY. BILL'S SENT THE FAULTY TRANSMISSION TO THE MAKER. AT THAT TIME I WAS UNAWARE OF THE RECALL ON HONDA PILOT 2003 TRANSMISSIONS. AFTER HEARING OF THE RECALL A COUPLE OF MONTHS LATER, I INFORMED AMERICAN HONDA OF MY INCIDENT. THEY REQUESTED RECEIPTS PERTAINING TO THE INCIDENT WHICH I PROVIDED IN FULL 3 TIMES. ONE OF THE FOUR CUSTOMER SERVICE REPRESENTATIVES HAD LOST SOME OR ALL OF THE PAPERWORK THAT I HAD SENT. IT HAS BEEN A YEAR AND A HALF OF DEALING WITH AMERICAN HONDA AND THEY CONTINUE TO PUT ME OFF, EVEN CLOSING THE CLAIM AT ONE POINT; THEY SENT A LETTER WHICH STATED, "WE HAVE ATTEMPTED TO CONTACT YOU IN REGARDS TO YOUR REQUEST, BUT HAVE NOT BEEN SUCCESSFUL IN REACHING YOU." I CALLED IMMEDIATELY AND THEY INFORMED ME THEY HAD CLOSED THE CLAIM DUE TO MY LACK OF RESPONDING TO THEIR PHONE CALLS. I TOLD THEM THAT BOTH MY HOME PHONE AND CELL PHONE KEEP LOGS OF WHO CALLS AND THAT THEY ARE NOT ON EITHER ONE. AMERICAN HONDA REOPENED THE CASE. SINCE THEN I HAVE BEEN REBUFFED REPEATEDLY. ABOUT A MONTH AGO I WAS TOLD SOMEONE WAS REVIEWING THE CASE FOR POSSIBLE REIMBURSEMENT AND HAVE HEARD NOTHING SINCE. IT SEEMS AS IF THEY DO NOT WANT TO HONOR THE RECALL ON THE 2003 HONDA PILOT TRANSMISSION. IS THERE ANYTHING YOU CAN DO TO HELP? AMERICAN HONDA RECALL CASE NO. 04263486
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918045October 22, 2016
ELECTRICAL SYSTEM
THE IGNITION KEY CAN BE REMOVED WHILE THE VEHICLE IS STILL IN GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917709October 21, 2016
POWER TRAIN, STEERING
I DRIVE BETWEEN 20-40MPH AND MY HONDA SHAKES AND SHUDDERS FOR 8 SECONDS THEN GOES AWAY. ANY IDEA WHAT CAN THAT BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917845October 21, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS WERE NEEDED TO DRIVE AT NIGHT. IN ADDITION, THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOW BEAM TERMINAL HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917393October 19, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS UNSURE ABOUT WHAT WARNING LIGHTS WERE ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917435October 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
MY HONDA PILOT IS HAVING DIFFICULTY SHIFTING GEARS IN THE CITY AND ON THE HIGHWAY. I WILL BE MOVING IN A FEW WEEKS AND TRAVELING ABOUT 40 MILES ON THE HIGHWAY EVERYDAY. A FEW DAYS AGO I CALLED HONDA AFTER LOOKING UP RECALLS AND THERE WAS A TRANSMISSION RECALL NUMBER 04V176000. I WAS TOLD TO TAKE IT TO THE HONDA DEALER AND IF IT IS A PROBLEM WITH THE TRANSMISSION IT WILL BE REPLACED AT NO CHARGE. I TOOK IT TO THE DEALER AND TOLD THEM WHAT HONDA TOLD ME AND THEY SAID IT IS PROBABLY THE TORQUE CONVERTER. (CODE P0740) THE SUPERVISOR WAS GOING TO CALL HONDA AND GET BACK TO ME. I FEEL VERY FRIGHTENED TO TRAVEL ON THE HIGHWAY WHEN MY CHECK ENGINE LIGHT IS STILL ON AND HAVING TROUBLE WITH THE TRANSMISSION. I JUST CAN'T BELIEVE THAT A 2003 HONDA PILOT WITH ONLY 130,000 MILES WOULD HAVE ISSUES WITH THE TRANSMISSION AND/OR TORQUE CONVERTER !! IF IT IS CAUSING GEARS TO CHIP OR BREAK I DON'T WANT TO BE DRIVING ON THE HIGHWAY AND POSSIBLY BE INJURED OR EVEN KILLED ! OR CAUSING INJURY TO OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911375October 3, 2016
UNKNOWN OR OTHER, SERVICE BRAKES
I WAS ON THE HWY IN THE LEFT LANE AN EXHILARATED THEN ALL OF THE SUDDEN MY SUV JUST BRAKED SUDDENLY WITHOUT ME PRESSING THE BRAKE CAUSING A SCREECH ON THE CONCRETE. I MOVED TO THE RIGHT LANE VERY CAUTIOUSLY. I DROVE ABOUT 15 MILES THEN IT HAPPENED AGAIN. I TURNED MY EMERGENCY FLASHER ON AND DROVE ANOTHER 5 MILES WHEN IT HAPPENED AGAIN. I PULLED ONTO THE SIDE OF THE ROAD AND CALLED MY HUSBAND TO COME DRIVE BEHIND ME THE REST OF THE WAY HOME. THIS IS VERY SCARY. I JUST KNEW I WAS GOING TO GET REAR ENDED. I LOVE MY HONDA PILOT BUT NOW I CAN'T DRIVE IT. I HAVE NO IDEA WHY OR WHAT IS CAUSING THIS PROBLEM! PLEASE HELP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905119September 9, 2016
POWER TRAIN
TRANSMISSION FAILURE AT 150K CAR BECAME DIFFICULT TO DRIVE AND WAS UNSAFE. HAPPENED QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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