Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11416493May 13, 2021
AIR BAGS
GOT INTO A FRONTAL COLLISION AND THE AIRBAGS DIDN'T DEPLOY. SRS AIRBAG SYSTEM PROBLEM APPEARED ON THE DASH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11415513May 7, 2021
ELECTRICAL SYSTEM, ENGINE
THE ENGINE AUTO/STOP FEATURE HAD FAILED 3 TIMES IN RUSH HOUR TRAFFIC. THE FEATURE TURNS OFF THE ENGINE WHEN STOPPED IN TRAFFIC AND DOES NOT TURN BACK ON AND DISENGAGES THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415538May 7, 2021
ENGINE
THE "AUTO IDLE-STOP" IS AUTOMATICALLY ENGAGED ON THIS VEHICLE. WHENEVER IT IS "ON" THE CAR WILL STALL AND SHUT DOWN WHEN STOPPING IN TRAFFIC OR AT LIGHTS. HAVE BROUGHT TO HONDA, THEY SAY IT CANNOT BE FIXED AND ITS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415596May 7, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE VEHICLE IS EQUIPPED WITH AN AUTO SHUT OFF AND RESTART FEATURE. THERE ARE MANY INSTANCES WHEN THE VEHICLE SHUTS OFF AT A STOPLIGHT OR IN A PARKING LOT AND THEN DOES NOT RESTART AUTOMATICALLY AS IT SHOULD. THE VEHICLE MUST BE POWERED OFF AND ON MULTIPLE TIMES BEFORE THE VEHICLE WILL RESTART. THERE SEEMS TO BE A FAULTY SENSOR OR SOME THING. THE HONDA DEALERSHIP HAS PROVIDED NO EXPLANATION EXCEPT IT'S A BATTERY ISSUE WHICH IT IS NOT CONNECTED AS WE HAVE REPLACED THE BATTERY. I AM CONCERNED THAT WHEN I AM IN TRAFFIC AT A STOPLIGHT IF I HAVE FORGOTTEN TO PRESS THE BUTTON TO DISENGAGE THE AUTO RESTART THEN I'LL BE STRANDED WHILE TRYING TO RESTART THE CAR. IT HAS BECOME MORE FREQUENT THE LAST 18 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415456May 6, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
RECURRING PROBLEM WITH IDLE STOP FEATURE CAUSING CAR ENGINE TO SHUT OFF COMPLETELY (EVEN WHEN DISABLED), RESULTING IN AN ERROR MESSAGE AND REQUIRING THE CAR TO BE TURNED OFF AND ON. THIS IS A SAFETY ISSUE WHILE DRIVING, ESPECIALLY IF IN AN INTERSECTION WHILE TURNING. HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/PILOT/CAR-STALL-PROBLEMS.PHP HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/PAGE-13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415162May 4, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
VEHICLE STATIONARY. AUTO ENGINE IDLE ENGAGED. CAR LOSSES POWER. BEEN HAPPENING FOR SEVERAL YEAR. DEALER SAYS NOTHING WRONG. NOW ON TWO OCCASIONS, CAR HAS STALLED WHEN BRAKE RELEASED TO RE-ENGAGE ENGINE. CAR GOING INTO SHOP. CAR IS STATIONARY AND BASICALLY STALLS. SOMETIMES POWER LOSS DISABLES COLLISION MITIGATION SYSTEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415177May 4, 2021
ELECTRICAL SYSTEM
CAR ENGINE TURNED OFF IN DRIVE THRU AND TOOK 1 MINUTE TO RESTART CAR. KEPT PRESSING START BUTTON AND CAR FINALLY STARTED. THIS IS 2ND OR 3RD TIME HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414749May 1, 2021
ELECTRICAL SYSTEM, ENGINE
AUTO SHUT OFF WHEN STOPPING AT A RED LIGHT WILL NOT RESTART ENGINE. HAD ORANGE RED LIGHT ON DASH SAYING YOU MUST PUT IN PARK AND PRESS BREAK TO AND PRESS START AGAIN. ALSO RADIO WENT OFF FOR A FEW SECONDS ALSO. IT ALSO HAS BEEN HESITANT TO ACCELERATE AFTER AUTO SHUT OFF STARTS ENGINE SEVERAL TIMES JUST IN THE LAST FEW WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413697April 24, 2021
ELECTRICAL SYSTEM
I AM THE SECOND OWNER OF THIS VEHICLE. I PURCHASED IT CERTIFIED USED FROM GOUDY HONDA 626.576.1114 ON 11/13/2019. THE BATTERY WAS REPLACED AT TIME OF VEHICLE'S PURCHASE. I HAVE DRIVEN THE CAR LESS THAN 2000 MILES SINCE I PURCHASED IT. I HAVE EXPERIENCED THE STALLING ISSUE MULTIPLE TIMES EACH BEING PROGRESSIVELY MORE ACUTE THAN THE PREVIOUS. I FIRST REPORTED THIS TO LONG BEACH HONDA AT MY SERVICE APT ON 10/15/2020. AT THAT TIME THE ISSUE WAS A HESITATION WHEN THE AUTO IDLE WOULD ENGAGE AT A RED LIGHT, IT WOULD START AFTER A SECOND OR TWO OF DELAY. TO COPE, WE HAVE GOTTEN INTO THE HABIT OF USING THE AUTO-OFF BUTTON BELOW THE GEAR SELECTOR. HOWEVER, THE LAST TWO TIME I HAVE FILLED UP FUEL AND GOT IN TO DRIVE OFF I HAVE FORGOTTEN TO 'PUSH THE BUTTON.' TODAY I FORGOT TO PUSH THE BUTTON AND ALMOST GOT HIT BY ANOTHER CAR, WHEN MY CAR STALLED AND REFUSED TO START BACK UP. I NOTICED IN THE EMERGENCY FLASHERS WERE ACTIVATED AND THE CAR GEAR SELECTOR WENT TO NEUTRAL. THE DANGER WAS I WAS ON A DOWN HILL SLOP AND ROLLED INTO TRAFFIC AS I MISSED MY WINDOW TO PULL OUT HAD MY CAR STARTED UP PROPERLY. THE DASH DISPLAYED THE PUSH BRAKE AND PUSH START MESSAGE. THAT DID NOTHING. I HAD TO PUT THE CAR IN PARK USING THE PARK BUTTON AND THEN OPEN MY DRIVERS SIDE DOOR. AFTER I CLOSED THE DOOR THE CAR BEHAVED NORMAL AND STARTED WITHOUT ISSUE. I CONSIDER MYSELF LUCKY, THAT THE DRIVER HEADING AT MY DOOR WAS AWARE ENOUGH TO MITIGATE A MUCH WORSE TURN OF EVENTS. I WILL AGAIN REPORT THIS TO LONG BEACH HONDA WHEN THEY OPEN ON MONDAY. SEARCHING THE WEB I FOUND A NUMBER OF OTHER MODEL OWNERS HAVE EXPERIENCED SIMILAR. I WOULD LIKE TO SEE A RESOLUTION PROVIDED BY THE MANUFACTURE OF THIS VEHICLE. I WILL BE INSTALLING A DASH CAM TO TRY AND CAPTURE THIS WHEN IT HAPPENS AGAIN. ONCE THAT IS COMPLETE, I WILL HAVE A COMPLETE DOCUMENTATION OF THE CASE TO FORWARD TO COUNSEL. LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407868April 13, 2021
ELECTRICAL SYSTEM
VEHICLE DOES NOT RE-START AND APPEARS TO HAVE AN ELECTRICAL OUTAGE (ALL LIGHTS COME ON AND THE RADIO SHUTS OFF) AFTER "IDLE OFF" FEATURE IS ACTIVATED (MEANING MY FOOT ON THE BRAKE) AT RED LIGHT OR STOP SIGN. I HAVE TO PUT THE VEHICLE IN PARK AND TAKES 2-3 TRIES TO RE-START BY PUSHING THE START BUTTON. SO VERY DANGEROUS WHEN I'M AT A BUSY INTERSECTION, AND ESPECIALLY WITH KIDS IN THE CAR AND I CAN NOT MOVE. THIS ISSUE HAPPENS ALMOST ALL OF THE TIME. I HAD TO TURN OFF THIS FEATURE FOR SAFETY REASONS OR RISK BEING IN AN ACCIDENT. TWO YEARS AGO I HAD A HONDA DEALERSHIP LOOK AT IT AND THEY SAID THEY DIDN'T FIND AN ISSUE. I CHOSE THE MOST RECENT DATE OF OCCURRENCE (YESTERDAY) FOR THIS FORM BUT IT HAS BEEN HAPPENING FOR 4 YEARS. I CURRENTLY HAVE 45,000 MILES ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407916April 13, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR MESSAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407539April 12, 2021
ELECTRICAL SYSTEM
SPEEDOMETER FLICKERS AND IS NOT WORKING MOST OF THE TIME. AND GOES BLACK MOST OF THE TIME IN MOTION STANDING STILL EVERYWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407591April 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2016 HONDA PILOT ALARM GOES OFF RANDOMLY/SPORADICALLY WHILE PARKED/LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407612April 12, 2021
ENGINE
CHECK ENGINE LIGHT CAME ON WHILE DRIVING, QUICKLY FOLLOWED BY A FLASHING OIL LIGHT. PULL OVER AND TURN VEHICLE OFF. CHECK OIL AND THERE WAS PLENTY. AT THIS POINT, THE CAR WILL NOT TURN OVER. HAD IT TOWED TO THE MECHANIC. THEY MANUALLY GOT THE CAR TO START BUT THE ENGINE IS KNOCKING AND THERE IS ZERO OIL PRESSURE. ENGINE IS NOW NEEDING TO BE REPLACED. VEHICLE HAS 105K MILES ON IT. RECENTLY HAD THE WATER PUMP AND TIMING BELT REPLACED AT 103K MILES. REGULAR OIL CHANGES AND MAINTENANCE HAVE BEEN COMPLETED SINCE IT WAS PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407431April 10, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A NOTICE HAS STARTED POPPING UP ON MY HONDA PILOT SAYING KEYLESS START SYSTEM PROBLEM. BUT MY CAR STILL STARTS. THE ERROR MESSAGE WENT AWAY FOR A FEW DAYS THEN CAME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407328April 9, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR WOULD NOT START AFTER GOING INTO AUTO IDLE STOP.CAR WENT INTO NEUTRAL BY ITSELF.HAD TO PUT IN PARK AND IT TOOK SEVERAL ATTEMPTS BEFORE CAR WOULD START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406052April 2, 2021
ELECTRICAL SYSTEM
WHEN I STOP WITH THE IDLE STOP IN ON THE HONDA PILOT , WHEN RELEASE THE BRAKES THE PILOT DISCHARGE BATTERY AND NEVER TURN ON. THE BATTERY WAS DISCHARGED WHEN IS INSPECTED. NEVER WAKE UP. I NEED TO CHARGE BATTERY AND THEN THE BATTERY IS FUNCTION WITH NO PROBLEM WITH THE IDLE STOP DISABLE. THIS PAST ONLY WITH THE IDLE STOP IS IN ON ONLY. FOR FIVE CONSECUTIVE TIMES PASS ME IN TRAFFIC AREA AND IS A PROBLEM BECAUSE NOT TURN ON BRAKES LIGHTS AND SIGNALS LIGHTS. IS A VERY PROBLEM AND ATTEMPT TO SECURITY. HOPEFULLY HELPS. THANKS ALWAYS PAST WHEN RELEASE THE BRAKES PADS AFTER IDLE STOP. NEVER TURN ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405733March 31, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2016 HONDA PILOT CATCH FIRE WHILE I WAS DRIVING 3/21/21 I BOUGHT THIS CAR 11/19 FROM HUNTINGTON HONDA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405883March 31, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM. THIS ERROR APPEARS ON DISPLAY PANEL MULTIPLE TIMES. I DID CHANGE NEW CAR BATTERY AND KEY FOB BATTERIES, BUT THIS ERROR STILL ON DISPLAY. I FINALLY BROUGHT IT IN DEALERSHIP FOR REPAIR. WARRANTY FOR THIS GOT EXTENDED FOR 9 YEARS AS PER HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405655March 30, 2021
ELECTRICAL SYSTEM
IN DECEMBER 8 2020 STARTED ALARM STARTED GOING OFF RANDOMLY TOOK IT IN TO RUSTY WALLACE HONDA DALLAS TX ,THEY KEPT 3 DAYS SAID COULDN'T FIND CAUSE BUT IT DID GO OFF 2 TIMES. THEY SAID DID RESET AND SENT IT HOME.ON MARCH24 THIS YEAR GOT ERROR FOR KEYLESS ENTRY ,HONDA SAID ON RECALL CHANGED START BUTTON,ON MARCI 29 CAR ALARM STARTED GOING OFF AGAIN ,SO BROUGHT IT BACK TO HONDA NOW THEY SAY IT'S KEYLESS ACCESS/TIM'S CONTROL UNIT AND PROGRAM UNIT AND KEYS & MEMORIZE TIM'S SENSORS 832.DOLLARS.NEED TO MENTION CAR ONLY HAS 45K.THE VEHICLE WAS PARKED EACH TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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