Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11437665October 21, 2021
ELECTRICAL SYSTEM, ENGINE
At a stop when the idle stop shuts the engine off, the car will not restart automatically like it's supposed to and I'm stuck in the intersection until I can get the car to restart. This is obviously very dangerous. Others with Honda Pilots are having the same issue. This needs to be addressed. This has happened many times over the past 4 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437309October 19, 2021
UNKNOWN OR OTHER
I have a 2016 Honda Pilot Elite and have been experiencing some issues with the Auto Engine Idle Shut Off for the past few years. Whenever the car is stopped either at a light or in a traffic on road, highway exit ramps, the auto engine idle feature shuts of the car upon pressing the breaks fully. However once the break is released the car get stalled by automatically switching the car to Neutral with message on the screen asking to put the car in Park mode. A number of warning messages show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. Once car is put in the park mode, it says press break and start button to start the car but car will NOT start for about 30 seconds to 1 minutes. This stalling creates extremely dangerous situation when you are on busy road with a risk of getting hit from behind. I have taken several videos of this incidence happening and shown it to dealership who has taken a stand as they can't fix the issue as they are unable to replicate. I have taken car multiple times to dealership for this issue and also reported the issue to Honda as well however I have been told that they cannot replicate the issue and thus unable to fix it. Unless the car is used like a daily driver I am afraid they will never be able to reproduce the issue and this creates a big safety hazard for me and my family. Stalling car in middle of road has left us in panic situation multiple times and it also possesses inherent risk to others driving on the road especially during night time . After googling about this issue I have noticed many other people having the same issue. Honda needs to make recall on these cars and MUST get this rectified immediately. Please note my car still has extended warranty and Honda has not been able to identify and fix the issue. I request you to look into this and many others who possibly have reported same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437316October 19, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Honda Pilot. The contact stated that while stopped at a red light and after releasing the brake pedal the fuel-saving feature had malfunctioned and the engine did not immediately restart. During the incident, the message "put vehicle to park mode" had displayed. The contact indicated that the failure was very intermittent and when the vehicle was taken to the local dealer the failure could not be duplicated therefore no problem was found and no service was performed. The manufacturer was notified of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437030October 16, 2021
ENGINE, UNKNOWN OR OTHER
The first issue is when the car is stopped and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in Neutral or Park, and requires me to put the car in Park (if not there already) and restart (press brake and ignition button). So when I’m at a red light that turns green, when I attempt to go by lifting the brake my engine quits. It occurs when I take my foot off the brake after having been at a stop with the auto-engine idle on. Engine shuts off, the car puts itself in either Neutral or Park, and I have to restart after 30 seconds to a minute (including a prayer to not be rear-ended in the meantime). Sometimes, I can get the engine to start up again within 30 seconds. Sometimes, it's been more than a minute. A number of warning messages show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. I’ve had the dealer look at the car and they can’t find anything wrong with it. This has been happening for months and the dealer ended up putting a new fuel injector on to see if that would fix it but it hasn’t. I am very concerned for myself, my kids and my family who ride in this car. I’ve been in some scary situations at red lights where I couldn’t go. I pray this doesn’t happen on railroad tracks!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436370October 12, 2021
ELECTRICAL SYSTEM, ENGINE
The car, when at idle, and the "idle start/stop" feature is active, does not restart. The car stalls, loses all power, including hazard lights. This happens at busy intersections, and the car is able to be started again after several minutes. The las time it occurred, the power was not restored until the hood was popped (while on a major highway in the left lane) and battery power cable checked. The power suddenly was restored and the car was able to be restarted. After which, error appeared on screen for power failure. We purchased this car used in April 2021, and this issue has occurred consistently (at least weekly) since the beginning of May 2021. The last incident occurred on October 1st. The car has been at the dealer since October 5th, and they have been unable to diagnose or recreate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436450October 12, 2021
UNKNOWN OR OTHER
Having issues with the auto idle function. Car is stalling out when car Is stopped for more than two to three seconds. Doesn't matter if the auto idle function is engaged or turned off. This has become very dangerous as I have been almost hit twice. The car losses power, no steering or anything else. Car has to be shut off and on numerous times to restart. I am seeing post that I am not the only one with this issue. Seems to be an ongoing problem with Honda pilot of multiple years and models. No one seems to have a fix for this. I no longer am driving this vehicle as it is not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435897October 7, 2021
ELECTRICAL SYSTEM
At 40,000 miles the vehicle was receiving the following WARNING message when started:Keyless System Start Problem. For 3 years it has consistently gone on and off for days. Honda states it’s a key fob battery change need - when this does NOT fix the problem. I am now being repeatedly referred back to their service dept. to pay for diagnostic when they know that this is a manufacturer issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435921October 7, 2021
VEHICLE SPEED CONTROL
Several times, while driving on the freeway, I've taken my foot off the accelerator to naturally slow (rather than brake) for traffic in front of me. When I put my foot back onto the accelerator to speed back up, the car actually decelerates before catching with a "clink" noise and then finally accelerates. This has only happened to me while driving at higher speeds (65 mph) on the freeway and is quite a safety issue as those behind me wouldn't necessarily know my car was suddenly decelerating. It is extremely scary when this occurs and has me scared to drive in any middle lanes, in the event I need to get over to an emergency lane suddenly. My car has been to the dealership three times now and they cannot find the root of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435590October 5, 2021
ELECTRICAL SYSTEM
We've experience two instances where at a stop light, while under braking and the auto engine has idled, the car shuts off and after a long delay appears to restart its ECU and displays a prompt on the display to start the car again. This was of particular concern as we were at a stoplight on a rather busy crossing of a local freeway with heavy truck traffic for local manufacturers. There was no warning prior to the car shutting itself off. After it shut off, it triggered nearly every Honda warning symbol on the dash: LCAS, ABS, etc. all reporting problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435157October 1, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Auto engine Idle shut/off malfunctioning. At red light...when turned green, took foot off brake to accelerate...car completely shut off. Dashboard lights came on and instructed to shift vehicle to park and restart. Vehicle in rear view coming up fast and thought I was going to be rear-ended and quickly found hazard lights and luckily driver was paying attention and shifted to other lane. Never happened when brand new now happening few times a week. Of course am making an appt with Honda but if they can't replicate the problem in the shop they can't/won't fix. This is a safety issue and people are going to get rear ended! Honda needs to rectify this situation as I have seen many threads with others stating the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434333September 25, 2021
ENGINE, ELECTRICAL SYSTEM
My Honda Pilot2016 has intermittent “keyless start system problem”. The error comes and goes, it once caused me not able to start the engine. From online forums, this looks like to a common issue of Honda Pilot 2016. I am very concerned with my safety when I drive this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433769September 21, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My wife was driving the kids to school, stopped at a busy intersection. The engine idle-stop feature stopped the engine, and when my wife hit the gas, the car wouldn't restart. It required several attempts. This happens sporadically with the car, and it's happened on numerous occasions. Others have reported the same problem on Honda Pilot forums (https://www.piloteers.org/threads/2016-wont-start-after-idle-stop.158131/). The battery was replaced a couple of years ago after the first several times this happened, but both the battery and alternator test healthy. There is clearly a design flaw with this stop/start feature. My wife was left stranded for a few minutes at a busy intersection, with fast-moving cars, with my kids in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433774September 21, 2021
ENGINE
This car has an auto idle feature that, when the brake is pushed down at a stop, the car engine stops but then restarts either when the brake is disengaged or after a certain period of time. At that point, the car engine restarts. Since owning this car, I have reported to the dealer the issue with the auto idle which is a clicking sound and the radio cutting out when the car restarts. That issue has accelerated from clicking to the engine stalling to the car completely shutting down and having difficulty restarting. I have had this occur in traffic in an intersection twice and it was quite frightening and dangerous to say the least. Honda has not been able to repair this issue and the only solution they can offer is for me to manually disable the feature upon starting the car - this is not a safe solution. Please force Honda to solve this issue. I am now worried that my safety is at issue when the car stalls in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433791September 21, 2021
ENGINE, ELECTRICAL SYSTEM
Automatic idle engine was enable and once I took my foot off the brake, the car stalled. I was unable to start the car for a minute or two and had to turn off the entire car and then restart. This has happened multiple times before this occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433519September 19, 2021
UNKNOWN OR OTHER
When starting the vehicle, the vehicle doesn't immediately start when pressing the start button. When the vehicle starts, a message appears on the dash saying keyless start system problem. No information has been received from Honda about this problem, but a Honda recall service bulletin related to 2016-2017 Honda Pilots was found online. The recall bulletin is dated December 9, 2020. The vehicle has not been inspected at this time. The indicator message first appeared on the dash five days ago and it appeared again today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432954September 14, 2021
ENGINE
I have reported this problem before, all the warning lights on dashboard light up and car loses power. The first time I was driving on a highway at 70 mph and the car completely shut off, the second time, my wife was driving, with my daughter, and the car shut off while she was going 40 mph. She almost cause a chain reaction accident because she panicked when the car would not respond to her acceleration. In both instances, all the warning lights on the dashboard light up and the car goes into limp mode. The first incident, Honda updated the transmission software, after about 8-months later, Honda service found a DTC P0369 code and now want $2500 dollars for repairs. They want to replace the CMP sensor, Cam Shaft, Cam Shaft Thrust Cover, Valve Cover Gasket and Camshaft Seal! Why would a 2016 need a new Camshaft? There has to be a design issue with the engine, I would call this a premature failure of a critical part. Since this causes the engine to shut down, at any given time, the car cannot be driven until the camshaft is replaced. All I want is to have Honda make things right, a car with 76,000 miles should never have engine surgery like this, period! I render the Honda Pilot from 2016 to 2021 unsafe to drive, the engine has not changed, I wonder if they fixed the camshaft problem on later models? If so, they know there is a design issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432995September 14, 2021
ENGINE
Even with "auto start" off, the engine will and has died multiple times at freeway speed, causing a huge safety issue as the vehicle suddenly decelerates with no power; this is an often reported problem (google it) that ranges from dying from a stop to dying while in motion. This oft reported problem needs to be addressed by Honda, but they say they're unaware of this issue. They are lying. Imagine driving a busy metro freeway when all of a sudden you lose power and have to fight for control of your steering and brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431934September 7, 2021
POWER TRAIN
The contact owns a 2016 Honda Pilot. The contact stated while driving 20-30 MPH, the vehicle would shudder. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431787September 5, 2021
ENGINE
The auto engine idle feature malfunctions, car stalls out at times when taking off from a stopped position, also this stalling will occur while driving at highway speeds causing the car to de-accelerate and having to pull over and restart car. We have had several close accidents because of this , nearly hit by other cars at intersections. We have had car in shop 3 times and they cannot find problem. The ECM was changed out last year due to entire dashboard warning system failure but this didn’t fix the idle start stop problems. Honda dealers stating nothing can be done unless we pay to start changing out various systems until problem found. Will cost thousands. Problem start at around 30 k miles, and now has 60k miles and no longer under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431574September 3, 2021
ENGINE
The idle engine shutoff continues to die when stopped. Then it takes 30 to 60 to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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