Honda Pilot Complaints (2015)

109 consumer complaints on file.

#11060710January 5, 2018
SUSPENSION
COMPLIANCE BUSHINGS ON LOWERING CONTROL ARM LEAKING. 51,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043815November 6, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
THE COMPASS STARTED FLASHING I CALL THE DEALERSHIP THEY SAID THAT TO CALIBRATE IT BACK JUST DRIVE IN A CIRCLE ON A PARKING LOT. THAT WOULD WORK BUT THE FLASHING HAS APPEARED MORE OFTEN AND NOW IT WON'T GO AWAY. IT FLASHES ALL THE TIME AND IT IS DISTRACTING WHILE DRIVING. IT HAS THE POSSIBILITY OF CAUSING AN ACCIDENT SPECIALLY AT NIGHT. PLEASE I NEED THIS DEFECT RECALLED ASAP. PS. I'M SCREENSHOOTING THIS REQUEST FOR PROOF OF REPORTING IN CASE SOMETHING HAPPENS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11012747August 4, 2017
VISIBILITY/WIPER
WINDSHEID WIPER RESERVIOR STARTED LEAKING. UNABLE TO CLEAN WINDSHIELD. LEAK WAS CAUSED BY CRACK IN SEAM OF RESERVIOR. MAY HAVE BEEN A MANUFACTURING OR DESIGN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981447April 29, 2017
SEATS
THE SEATS BECOME UNCOMFORTABLE AFTER DRIVING FOR ABOUT 20 MINUTES CAUSING HIP AND LEG PAIN. WE PLAN TO DRIVE THE CAR ON LONG TRIPS, HOWEVER, THIS CAR IS NOT SUITED FOR DISTANCE DRIVING DUE TO THE CONSTRUCTION OF THE SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957750March 1, 2017
STEERING
AFTER TAKING THE PILOT FOR A WHEEL ALIGNMENT TWICE, THE CAR STILL PULLING TO THE RIGHT. I WILL TAKE IT FOR A THIRD TIME THIS WEEK. TIRE PRESSURE IS OK, BRAKES ARE OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949219February 3, 2017
ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* THE CONTACT OWNS A 2015 HONDA PILOT. AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WHILE THE SEAT WAS BEING OCCUPIED. IN ADDITION, THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929414December 1, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898232August 24, 2016
AIR BAGS
TAKATA RECALL - I CURRENTLY LEASE A 2015 HONDA PILOT FROM VIRGINIA. BECAUSE OF THE MILITARY, MY FAMILY AND I ARE NOW IN LAS VEGAS. AFTER READING ABOUT THE RECALLS, CALLING AMERICAN HONDA, AND 3 DIFFERENT DEALERSHIPS, I FOUND OUT THE RECALLED AIRBAG PART NUMBERS ARE THE SAME EXACT PART NUMBERS IN MY CAR. NOT ONE OF THE PLACES I CALLED ARE WILLING TO HELP FIX IT WITHOUT THERE BEING AN ACTUAL RECALL, SO I'M DRIVING A DEATH TRAP WITH MY CHILDREN WAITING AROUND FOR THE COMPANY TO CATCH UP AND PLACE A RECALL ON THE NEWER MODEL VEHICLES AS WELL. ALL IT WOULD TAKE IS ONE VEHICLE ON THE INTERSTATE TO SWERVE INTO MY LANE AND HIT ANYWHERE AT THE FRONT END AND THOSE AIRBAGS WILL INFLATE AND SEND THE METAL SHRAPNEL THROUGH MY NECK AND BODY AND MY PASSENGER'S. I'M WILLING TO JUST GIVE THE VEHICLE BACK, BUT I CAN'T GET ANYONE ASSOCIATED WITH HONDA TO EVEN TRY TO HELP. I DON'T KNOW IF IT MATTERS OR IS TRUE, BUT I READ HONDA HAS ALREADY BEEN SUED FOR LYING ABOUT THIS MATTER. ALSO, THE AIRBAG MANUFACTURER HAS UNTIL 2018 TO PHASE OUT THE AIRBAG AND MORE RECALLS WILL BE IMPLEMENTED, BUT WHEN AND UNDER WHAT CIRCUMSTANCES DOES THERE HAVE TO BE FOR IT TO HAPPEN. DO PEOPLE HAVE TO DIE SPECIFICALLY IN A 2015 HONDA PILOT BEFORE ACTION WILL BE TAKEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891784July 30, 2016
UNKNOWN OR OTHER
KNOWN PROBLEM WITH ALUMINUM AIR CONDENSERS INSTALLED DIRECTLY BEHIND THE VEHICLE GRILL. SUIT SETTLED IN 2012 ON OTHER MODELS. HONDA REFUSES TO COVER UNDER GENERAL WARRANTY CLAIMING ROAD DAMAGE. WE SAY FAULTY DESIGN THAT THEY HAVE KNOWN ABOUT FOR A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873045June 7, 2016
EXTERIOR LIGHTING, BACK OVER PREVENTION: CAMERA SYSTEM
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP LIGHTING TOO DIM AND BACK UP CAMERA ISSUES. *SMD THE CONSUMER STATED WHEN BACKING UP ON LEVEL GROUND OR DOWNHILL, THE BRAKE LIGHTS PROVIDED ENOUGH USEFUL LIGHT TO BACK UP SLOWLY. HOWEVER, HE WAS UNABLE TO SEE ANYTHING BACKING UPHILL WHERE HE CAN'T RIDE THE BRAKE. ALSO, THE CONSUMER STATED WHEN IT RAINED, HE WAS UNABLE TO USE THE BACK UP CAMERA, WITHOUT CLEARING IT FIRST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862902May 3, 2016
ENGINE, POWER TRAIN
ALMOST IMMEDIATELY AFTER PURCHASE, NOTICE CAR SHUDDERING AND SHAKING AT 35-50MPH AND THEN EVEN HIGHER SPEED LIMITS. WENT TO PURCHASING DEALER SERVICE DEPARTMENT AND THEY TOLD ME THIS IS A COMMON PROBLEM ASSOCIATED WITH VCM SYSTEM. TOOK CAR FOR THREE SUBSEQUENT REPAIRS OVER NEXT YEAR TO ANOTHER HONDA DEALER. EVEN AFTER DOWNLOADING NEW PCM AND VCM / TORQUE MANAGEMENT SOFTWARE UPDATE PROVIDED BY HONDA, PROBLEM STILL EXISTS. HONDA STATES THAT THEY WILL CONTINUE TO WORK ON THIS FIX, BUT CORPORATE NOW STATES THAT THIS DEFECT IS WITHIN ACCEPTABLE OPERATING STANDARDS. ON SOME DAYS THE SHUDDERING SEEMS UNSAFE AND COULD POSE A RISK, I SUSPECT, TO DRIVER AND PASSENGER SAFETY. HAVE FOLLOWED ALL LEMON LAW GUIDANCE FROM STATE OF GEORGIA AND HONDA CONTINUES TO PRODUCE LIES AND FALSE STATEMENTS TO COVER UP A PROBLEM WHICH HAS EVEN BEEN WRITTEN ABOUT BY EDMUNDS.COM. CORPORATE REP MET ME AT DEALERSHIP TO EVALUATE PROBLEM. HE ACKNOWLEDGE PROBLEMS DURING A TEST DRIVE; STATED THAT SOME CARS JUST DON'T MAKE IT OFF THE ASSEMBLY LINE PERFECT, AND THAT MY VEHICLE IS ONE OF THOSE VEHICLES. HONDA CORPORATE ALSO STATES THAT THE LOCAL DEALERSHIP IS IN CONCURRENCE WITH THEIR ASSESSMENT, AND I KNOW FOR A FACT THAT THEY ARE NOT BASED ON DISCUSSIONS WITH THEM AND WITH THEIR SERVICE TECHNICIANS WHO HAVE WORKED ON MY VEHICLE. HONDA SHOULD BE ASHAMED OF HOW THEY ARE IGNORING AN OPERATING PROBLEM WITH THIS VEHICLE; EXPANDING ACCEPTABLE TOLERANCE LIMITS IN ORDER TO CALL THIS VEHICLE NORMAL AND SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854628April 10, 2016
SEATS
THE SEATS ARE MISERABLY UNCOMFORTABLE -- THE HEADREST TILTS FAR TOO FORWARD AND CANNOT BE ADJUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846177March 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE DRIVING 55 MPH AND ACTIVATING THE DRIVER SIDE SEAT HEATER, THE GEAR SHIFTER WAS ENCOUNTERED AND SHIFTED INTO NEUTRAL. AS A RESULT, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE. THE CONTACT PLACED THE GEAR SHIFTER BACK INTO DRIVE AND WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837625February 22, 2016
ELECTRICAL SYSTEM
MY CENTER CONSOLE (NAV/AC/RADIO) TURNS OFF EVERY 30 SECONDS IN MY 2015 PILOT WITH 8K MILES. IT STARTS WITH A LOUD "POP" SOUNDS THROUGH THE SPEAKERS, FOLLOWED BY THE ENTIRE CENTER CONSOLE GOING BLACK, AND RESETING. IT HAPPENS REGARDLESS OF THE RADIO AND/OR AIR CONDITIONING BEING ON/OFF. HONDA HAS TOLD DEALERSHIPS TO DISCONNECT THE BATTERY FOR 30-45 MINUTES, TO LET THE SYSTEM RESET, BUT IT DOES NOT WORK. THIS IS EFFECTING EVERY 1012-2016 HONDA PILOT & HONDA ODYSSEY IN THE GREATER CINCINNATI AREA. HONDA HAS DONE ABSOLUTELY NOTHING TO RESOLVE THE ISSUE FOR CONSUMERS. THIS HAPPENS ANYTIME THE VEHICLE IS TURNED ON, INCLUDING IN MOTION. THIS HAS BEEN ONGOING FOR OVER A WEEK, AND HONDA DEALERS HAVE TRIED TO DO EVERYTHING HONDA INSTRUCTS THEM TO DO TO FIX THIS, BUT NOTHING WORKS. THE 4 PICTURES BELOW ARE SCREEN SHOTS FROM A VIDEO I TOOK WHILE DOCUMENTING THE PROBLEM. THESE ARE IN ORDER, AND SHOW SCREEN GOING BLANK, FOLLOWED BY CLIMATE CONTROL LIGHTS, FOLLOWED BY RADIO/NAV. THIS HAS BEEN HAPPENING SINCE 2/16, I REPORTED IT TO HONDA FRIDAY 2.19.16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837242February 19, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2015 HONDA PILOT WITH NAVIGATION. THE NAVIGATION SYSTEM AND RADIO HAVE CONTINUOUSLY REBOOTED ON THEIR OWN SINCE TUESDAY. HONDA CORORATE REFERS ME TO THE DEALERSHIPS. THE DEALERSHIPS REFUSE TO WORK ON THE CAR AS THEY SAY IT IS A WIDESPREAD ISSUE AND THEY HOPE IT JUST RESOLVES ITSELF IN A FEW DAYS. THE FIX I WAS TOLD TO DO DIDN'T WORK. I AM CAUGHT IN THE MIDDLE AS ARE MANY OTHERS AND NO ONE KNOWS WHAT THE PROBLEM IS. THE SERVICE MANAGER REFUSES TO LOOK AT THE VEHICLE AS HE SAYS IT IS A WIDESPREAD ISSUE SO IT HAS TO BE SATELLITE PROBLEMS AND CAN'T BE A VEHICLE PROBLEM. I AM SCARED TO DRIVE IT. THE REBOOT OCCURS WHETHER DRIVING OR STATIONARY. IT TURNS OUT ALL LIGHTS AND DISPLAYS IN THE MIDDLE OF THE DASH (RADIO, AIR INDICATORS, TIME, NAVIGATION)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824069February 3, 2016
UNKNOWN OR OTHER
WHILE I WAS DRIVING ON I-5 SOUTH FREEWAY, I HEARD AN EXPLODING SOUND ON SUNROOF. I PULLED OVER AND SAW THE SUNROOF GLASS SHATTERED. MY CAR MILEAGE IS AROUND 13,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816139December 14, 2015
ENGINE, ELECTRICAL SYSTEM
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO ENGINE STALLS WHILE DRIVING. *SMD THE CONSUMER STATED THE ENGINE WOULD GENERALLY STALL WHILE MERGING INTO TRAFFIC FROM A NEAR STOP. IT SEEMED AS THOUGH, THE ENGINE STOPPED FOR A FEW SECONDS AND THEN RE-STARTED AND SURGED FORWARD. THE PROBLEM WAS INTERMITTENT. THE DEALER INFORMED THE CONSUMER, THE ISSUE WAS THE COMPUTER CONTROLLING THE VARIABLE VALVE TIMING AND THERE WAS NO CURRENT FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795319November 22, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE CRANKING MY 2015 HONDA PILOT ON 11/22/15 IT DID NOT WANT TO START. I TURNED THE KEY AND LET IT GO AND IT CONTINUED TO TRY TO START ON ITS OWN. I TURNED THE KEY BACK TO OFF AND TOOK IT OUT OF THE IGNITION. AFTER THE THIRD TRY OF STARTING MY VEHICLE IT FINNALLY STARTED. IT WAS NOT EXTREMELY COLD OUT IDE THE TEMPERATURE WAS 51 DEGREES. THIS IS MY 3RD PILOT I HAVE OWNE AND NEVER HAD THIS ISSUE BEFORE. MY VEHICLE ONLY HAS16,500 MILES ON IT. COULD THIS BE THE SIGN OF A BIGGER ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762146September 8, 2015
VISIBILITY/WIPER
WHILE DRIVING ON SMOOTH HIGHWAY HEARD A CRACKING NOISE COME FROM WINDSHIELD. AFTER PARKING VEHICLE I NOTICED A CRACK ON WINDSHIELD STARTING ON PASSENGER SIDE AT FRONT POST AND TRAVELING TOWARDS CENTER OF VEHICLE. CHECKED FOR STONE CHIP AND FOUND NONE. SUSPECT DAMAGE CAME FROM STRESS ON GLASS BECAUSE THERE WAS NOTHING TO INDICATE ANY FORIEGN OBJECT HITTING THE GLASS. AFTER LOOKING ONLINE, I NOTICED OTHER COMPLAINTS SIMILAR TO MINE. I SUSPECT HONDA HAS AN ISSUE WITH EITHER THE GLASS ITSELF OR WITH DESIGN AND INSTALLATION OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761757September 5, 2015
SERVICE BRAKES
BRAKE PEDAL HAS BEEN SPONGY SINCE NEW. SELLING DEALER SAY THERE IS NOTHING WRONG WITH VEHICLE. THEY DID NOTHING. A DEER RAN OUT IN FRONT OF ME, I HIT THE BRAKES AND PEDAL WHEN DOWN AND I HIT DEER $4,100 DAMAGE TO FRONT END? IF I PUMP BRAKE PEDAL ONE TIME I HAVE A SOLID PEDAL!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot