Honda Pilot Complaints (2014)

116 consumer complaints on file.

#10897783August 22, 2016
FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING HER CAR, AND STARTED SMELLING GAS IN THE CAB OR THE CAR. YOU COULD SMELL IT BOTH IN AND OUT OF THE CAR. TOOK IT TO THE MECHANIC AND A FUEL LINE WAS CHEWED THROUGH, LEAKING GAS INTO THE ENGINE COMPARTMENT. THE PART IS UNDERNEATH THE MANIFOLD, SO IT WILL HAVE TO BE PULLED TO REPLACE THE PART. IT WILL BE AROUND $800 TO FIX. THIS IS THE SECOND TIME WE HAVE HAD RODENT DAMAGE. WE NEVER HAD A PROBLEM WITH OUR OLDER HONDA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886294July 21, 2016
WHEELS
AT 29,000 MILES (JULY 2015) THE RIGHT REAR TIRE RIM FAILED AT A WELD JOINT. IT WAS REPLACED BY HONDA. AT 35,400 MILES (APRIL 2016) ANOTHER RIM FAILED FOR THE SAME REASON. AT 42,800 MILES (JULY 2016) THE THIRD RIM FAILED DUE TO A BAD WELD JOINT. BOTH SECOND AND THIRD RIMS WERE ALSO REPLACED BY HONDA. HONDA REFUSED TO REPLACE THE REMAINING RIM, WHICH AT THE TIME WAS STILL FUNCTIONING, BUT STATISTICALLY WILL FAIL. THEY DID NEGOTIATE AND AGREE TO SELL TO US A NEW RIM AT COST, AND PROVIDE THE MOUNTING OF THE TIRE. ALL THREE RIM FAILURES WERE PRESUMABLY THE RESULT OF OVER-HEATED WELDING, WHICH PENETRATED THE RIM BARREL. AFTER A RANDOM PERIOD OF TIME AND STRESS FLEXING FROM THE ROAD SURFACE, TINY AIR CHANNELS DEVELOPED THROUGH PARTS OF THE WELDING JOINT, ALLOWING AIR TO SLOWLY ESCAPE. ALL THREE FAILURES WERE NOTICED VIA THE TIRE PRESSURE SENSORS SENT TO THE FRONT PANEL INDICATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883344July 7, 2016
WHEELS
ON 9-1-15 I TOOK MY CAR TO METRO HONDA IN MONTCLAIR BECAUSE MY TIRE WAS LEAKING AIR, IN WHICH IT WAS FOUND THAT MY HONDA FACTORY RIM WAS CRACKED AT THE POINT WHERE IT IS WELDED TOGETHER. MY RIM WAS REPLACED WITH ANOTHER HONDA FACTORY RIM. THEN ON 3-1-16 I TOOK MY CAR BACK TO METRO HONDA BECAUSE ANOTHER TIRE WAS LEAKING AIR, AND AGAIN IT WAS FOUND ANOTHER RIM (DIFFERENT FROM THE FIRST ONE) WAS CRACKED AT THE POINT WHERE IT IS WELDED TOGETHER. I CALLED HONDA CORPORATION ASKING FOR FURTHER INSPECTION OF MY CAR TO ENSURE THE SAFETY OF THE RIMS. HONDA CORPORATION REFUSED TO FURTHER INSPECT MY VEHICLE. ON 6-28-16 MY TIRE WAS LEAKING AIR, AND AGAIN IT WAS FOUND THAT ANOTHER HONDA FACTORY RIM WAS CRACKED AT THE POINT WHERE IT WAS WELDED TOGETHER. 3 OUT OF MY 4 RIMS HAVE ALL CRACKED, CAUSING TIRE DAMAGE AND UNSAFE CONDITIONS FOR ME TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872489June 4, 2016
WHEELS
I FILED A COMPLAINT IN FEBRUARY CONCERNING CRACKS IN THE WELDS ON THE RIM OF A WHEEL. 6/2/16, I HAD A SLOW LEAK IN A TIRE AND WHILE REPLACING THE TIRE, IT WAS DISCOVERED THAT THE RIM HAD FORMED A CRACK IN THE WELD. I ENDED UP PURCHASING A RIM AT MY OWN EXPENSE TO REPLACE THE FIRST RIM (THE DEALER HAS REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY FOR EITHER RIM). I LIVE ON A DIRT ROAD, BUT HAVE NOT HIT ANY POTHOLES, CURBS OR ANYTHING ELSE THAT SEEMED A POSSIBLE CAUSE OF THE CRACKS. IN FACT, SINCE THE INCIDENT WITH THE FIRST RIM, I HAVE BEEN EXTREMELY CAUTIOUS ABOUT POT HOLES, RAIL ROAD CROSSINGS, MY SPEED ON DIRT ROADS ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870482May 24, 2016
ENGINE
THE PROBLEM STARTED WHEN MY PILOT REACHED 15K MILES. WHEN DRIVING I CAN FEEL THE ENGINE VIBRATE WHEN ACCELERATE AROUND 35 -45 RPM SPEED. I DID SOME RESEARCHES ONLINE AND A LOT OF PEOPLE HAVING THE SIMILAR PROBLEM ( WHEN ECO/VCM KICKS IN CAR VIBRATES) IT HAS SOMETHING TO DO WITH THE TRANSITION FROM 3 CYLINDERS TO 6 CYLINDERS. I HOPE THAT HONDA DO SOMETHING ABOUT THIS. I DON'T FEEL SAFE WHEN THE VIBRATION KICKS IN WHEN DRIVING; FELT LIKE THE ENGINE WOULD EXPLODE KINDA SCARY FEELING. ALSO IF TOO MUCH VIBRATION, IT WOULD REDUCE THE LIFE THE ENGINE. PLEASE HELP US ON THIS ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861277April 25, 2016
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2014 HONDA PILOT. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS OUT OF ALIGNMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860782April 17, 2016
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ON APRIL 17, 2016 AT 3.30 PM WHILE FORWARD PARKING MY VEHICLE, I EXPERIENCED A SUDDEN UNCONTROLLED ACCELERATION, RESULTING IN THE VEHICLE IMPACTING THE WALL IN FRONT OF MY PARKING SPOT. THE WALL WAS APX. 20 FT FROM THE CAR AT THE TIME OF THIS INCIDENT. I HAD MY FOOT ON THE BRAKE DURING THE LATER STAGES OF THE PARKING MANEUVER AND SPEED WAS MINIMAL <5 KM/H). BEFORE COMING TO A STANDSTILL, THE ENGINE SPRUNG TO MAXIMUM RPM WITHOUT ME EVER TOUCHING THE ACCELERATOR. I DIDN'T HAVE TIME TO CONTROL IT AND THE BRAKES WERE ALSO INEFFECTIVE. UPON IMPACT THE DRIVER FRONT AIRBAG DEPLOYED AND THE HORN STARTED. I SWITCHED OFF THE ENGINE AND REMOVED THE KEYS. SEVERAL WITNESSES CAME FORWARD FOR ASSISTANCE, POLICE, AMBULANCE AND FIRE DEPARTMENT WERE ON SITE. A POLICE REPORT WAS FILED. THIS INCIDENT IS VERY CONCERNING; PEOPLE COULD HAVE BEEN SERIOUSLY INJURED HAD THIS HAPPENED IN ANOTHER LOCATION OR IF PASSERSBY WHERE PRESENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10850991March 22, 2016
WHEELS
OVER A PERIOD OF TIME FROM JAN 2016 TO THE PRESENT, I HAVE HAD ISSUES WITH FLAT TIRES TOOK TO TIRE SHOP THEY DETERMINED IT WAS A CRACK IN THE WELD OF THE RIM FRONT PASSENGER TIRE. DEALERSHIP REPLACED THE RIM. THEN A MONTH LATER DIFFERENT TIRE SAME ISSUE CRACK IN THE WELD OF THE REAR PASSENGER RIM. DEALERSHIP NOW HAS THAT RIM ON ORDER THEY ARE GOING TO REPLACE. BOTH WERE LOCATED IN THE ORIGINAL FACTORY WELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845792March 9, 2016
POWER TRAIN
2014 HONDA PILOT BOUGHT FROM DEALER IN 12/2015 WITH 18,000 MILES ON ODOMETER. VEHICLE ROLLED DOWN OUR DRIVEWAY WHILE TRANSMISSION WAS IN "PARK". THIS WAS AN UNCONTROLLED RUN-AWAY VEHICLE. DRIVEWAY IS TYPICAL SUBURBAN DRIVEWAY, SLIGHT GRADE, NOTHING OUT OF THE ORDINARY. NO OTHER VEHICLE HAS EVER ROLLED DOWN OUR DRIVEWAY, EVER. THE 2014 HONDA PILOT ROLLED ON TWO DIFFERENT OCCASIONS BEFORE WE CONTACTED THE DEALER IN 01/2016. IT ROLLED AN ESTIMATED DISTANCE OF 18 FEET BEFORE COMING TO A REST PARTIALLY BLOCKING A PUBLIC ROADWAY. DEALER REPLACED TRANSMISSION UNDER WARRANTY. WHILE THAT WORK WAS BEING PREFORMED, THE LOANER CAR, ANOTHER 2014 HONDA PILOT, ALSO ROLLED DOWN THE DRIVEWAY. OUR VEHICLE WAS RETURNED WITH THE NEW TRANSMISSION AND HAS SINCE ROLLED ON TWO ADDITIONAL OCCASIONS. THE MOST RECENT ON 3/2/16 WAS CAPTURED ON VIDEO TO DOCUMENT VEHICLE IN "PARK" AND ROLLING DOWN OUR TYPICAL SUBURBAN DRIVEWAY. WE CONTACTED DEALER AGAIN. DEALER NOW STATES NOTHING MORE CAN BE DONE AND TO "JUST USE PARKING BRAKE". WE GET THAT, THAT IS GOOD GENERAL ADVICE HOWEVER THIS VEHICLE REPRESENTS A SAFETY HAZARD AND A LEVEL OF POTENTIAL LIABILITY TO US AS OWNERS THAT IS NOT ACCEPTABLE. THIS RUN AWAY VEHICLE COULD DAMAGE OTHER'S PROPERTY OR INJURE OR KILL A PERSON. WE ARE DISTRAUGHT ABOUT THIS AND DON'T KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838951February 29, 2016
WHEELS
OVER A PERIOD OF TIME FROM 2/14/16 UNTIL 2/29/16, I HAVE HAD ISSUES WITH FLAT TIRES DUE TO CRACKS IN THE WELD OF A RIM. ONE WAS DISCOVERED AND I HAD IT REPAIRED. ON THE 29TH, WHILE HAVING ANOTHER FLAT CHECKED, TWO MORE CRACKS WERE DISCOVERED ON THE SAME RIM, BUT IN A DIFFERENT LOCATION THAN THE ORIGINAL CRACK. ALL THREE WERE LOCATED IN THE ORIGINAL FACTORY WELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824703February 7, 2016
UNKNOWN OR OTHER
THIS INCIDENT OCCURRED ON FEB. 5, 2016. SUDDEN UNEXPECTED ACCELERATION. THE CAR WAS PULLING INTO A PARKING SPACE AT VERY SLOW SPEED WITH THE RIGHT FOOT ON THE BRAKE. THE ENGINE BEGAN TO RACE AND THE CAR LURCHED FORWARD. I WAS ABLE TO STOP IT BY SHIFTING INTO NEUTRAL AND TURNING THE ENGINE OFF. TWO VERY SIMILAR OCCURRENCES OCCURRED WITH A 2012 HONDA PILOT APPROXIMATELY TWO YEARS AGO. THESE WERE REPORTED TO THE NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824352February 4, 2016
UNKNOWN OR OTHER
2014 PILOT PURCHASED NEW DEC 2013. AT 14,000 MILES THESE ISSUES BEGAN IN AUGUST AND CONTINUE AT PRESENT (JAN 2016) WITH 17,000 MILES. THESE ISSUES ARE PRESENT WHILE DRIVING & IDLING. AIR CONDITIONING SYSTEM: FRONT UNIT WILL NOT COOL PROPERLY ON HOT/HUMID DAYS WITH TEMPERATURES BETWEEN 65-90 DESPITE DUAL CONTROLS SET AS LOW AS 65. CHECKED AT DEALERSHIP AND COULD NOT REPLICATE, GAUGES PLACED AT VENTS IN CABIN READ CORRECTLY WITH CONTROL DIAL SETTING. DEALERSHIP ADVISED THEY HAVE HAD NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND THEY TELL OWNERS TO TURN THE NUMERIC TEMP CONTROL DIAL AS LOW AS THEY POSSIBLY CAN TURN IT TO COOL PROPERLY. NOT SURE IF THIS A MANUFACTURING ISSUE OR NOT. REAR UNIT AC: FAN ON HIGHEST AND NEXT TO HIGHEST SETTING CUTS IN AND OUT, NOT COMPLETELY OFF, BUT NOTICEABLY CYCLES DOWN THEN BACK TO THE FULL BLOWING POWER FOR THAT SETTING. DOES NOT MATTER IF SETTING IS FOR ALL FACE, FACE/FEET, ETC. DOES NOT HAPPEN WITH HEAT ON, ONLY AC. DEALERSHIP COULD NOT REPLICATE. ASKED BY DEALERSHIP TO CONTINUE TO WATCH AND USE AND IF CONTINUES TO BRING BACK IN. WARRANTY EXPIRES ON 2014 PILOT IN DEC 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822274January 26, 2016
AIR BAGS
NO DEPLOYMENT OF AIRBAG UPON HEAD-ON COLLISION. FITCHBURG MASS.POLICE CRASH REPORT # 16-1706-AC. DRIVER CAME INTO MY LANE OF TRAFFIC AND STRUCK FRONT END OF MY VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10809857December 12, 2015
STEERING, SUSPENSION, WHEELS
VEHICLE SHIMMIES, SHAKES, VIBRATES WHEN BRAKING AND PULLS TO THE LEFT. HAD 26,000 MILE ON VEHICLE. BROUGHT TO DEALERSHIP AND THEY SAID IT COULD BE DUE TO BREAKING, CAR WASHES, AND WEATHER. ROSTERS WERE RESURFACED AT MY EXPENSE. NOW VEHICLE HAS 38,000 MILES ON IT WITH THE SAME PROBLEM. DEALERSHIP SAYS IT'S MY FAULT. ALL MILES ARE HIGHWAY AND VEHICLE IS GARAGED AT HOME AND DURING THE DAY AT THE OFFICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788230November 4, 2015
SERVICE BRAKES, WHEELS
I HAVE BEEN NOTICING THAT WHEN I BRAKE MY VEHICLE SHAKES - TOOK IT IN TO HAVE THE BRAKES DONE AND THE DEALERSHIP TOLD ME THAT MY BRAKES LOOKED BRAND NEW AND WANTED TO SEND ME ON MY WAY. I ASKED WELL WHY IS IT SHAKING THEN AND I WAS TOLD THAT MAYBE THE ROATERS NEEDED MACHINING A $207 SERVICE. THIS WAS AFTER THEY DID NOT BOTHER TO CALL ME TO TELL ME MY VEHICLE WAS READY I JUST HAPPENED TO SHOW UP AN HOUR AFTER MY SCHEDULED APPT TIME SO MACHINING MY ROATERS WOULD HAVE BEEN ANOTHER HOUR TO 2 HOUR WAIT. (NOT HAPPY) SO I LEFT AND I AM STILL DEALING WITH THE VIBRATION. I ALSO NOTICED WITHIN THE PAST WEEK AFTER HAVING TO DRIVE IN HEAVY RAINFALL THAT WHEN GOING ABOVE 45 MPH I HYDROPLANE BADLY - TO THE POINT WHERE I ALMOST HIT A CONCRETE BARRIER ON THE HIGHWAY. THE PUDDLE OF WATER WAS NOT, IN MY OPINION, LARGE ENOUGH TO HAVE CREATED SUCH HYDROPLANING, NEITHER WAS MY SPEED. ENDED UP DRIVING MY HUSBANDS JEEP UNTIL THE RAIN SUBSIDED BECAUSE NOW I'M SCARED OF DRIVING MY CAR IN THE RAIN. I DON'T HAVE DOCUMENTATION FOR THE "REPAIR" BECAUSE THEY LITERALLY DIDN'T EVEN TAG MY VEHICLE. I WILL BE TAKING IT BACK THIS WEEKEND CONSIDERING I AM NOT THE ONLY PERSON HAVING THIS ISSUE APPARENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786574October 27, 2015
SERVICE BRAKES
VEHICLE SHIMMIES, SHAKES, VIBRATES WHEN BRAKING AND PULLS TO THE LEFT. HAD 26,000 MILE ON VEHICLE. BROUGHT TO DEALERSHIP AND THEY SAID IT COULD BE DUE TO BREAKING, CAR WASHES, AND WEATHER. ROSTERS WERE RESURFACED AT MY EXPENSE. NOW VEHICLE HAS 38,000 MILES ON IT WITH THE SAME PROBLEM. DEALERSHIP SAYS IT'S MY FAULT. ALL MILES ARE HIGHWAY AND VEHICLE IS GARAGED AT HOME AND DURING THE DAY AT THE OFFICE. DID NOT NEED TO REPLACE ROATERS ON ANY PREVIOUSLY OWNED SUV'S FOR 75,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785204October 21, 2015
STEERING
WHEN RAINING AT ABOUT 55 TO 60 MPH VEHICLE HYDROPLANES. I HAVE OTHER FAMILY MEMBERS THAT OWN THE SAME VEHICLE HAVING SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748000August 11, 2015
STEERING, POWER TRAIN, WHEELS
ISSUES: 1 - STEERING CONSTANTLY VIBRATES AT SPEEDS ABOVE 45MPH. SMOOTH ROADS HIGHER VIBRATIONS. THIS VIBRATION INCREASES TO EXTENT THAT YOU FEEL THAT YOU ARE LOOSING CONTROL OF THE CAR AT SPEED ABOVE 70MPH AND YOU CAN SEE THE STEERING VIBRATING. SO EFFECTIVELY, YOU CANT DRIVE YOU CAR BEYOND 70MPH. 2 - TRANSMISSION SHUTTERS AT CRUISING SPEED ABOVE 35MPH AND SEARCHES FOR GEARS WHILE GOING DOWN HILL. 3 - SUDDEN BURNING SMELLS IN THE CABIN TO AN EXTENT OF AIR BECOMING TOXIC INSIDE CABIN. HONDA REPLACED MULTIPLE PARTS BUT NO RESULT AND PROBLEM HAS BECOME WORSE. FINALLY HONDA DOES NOT WANT TO RECOGNIZE THAT THERE IS MAJOR ISSUE SO ARE WASHING OFF THERE HAND BY SAYING THAT IT IS VCM VIBRATION. THE POINT THAT VMC VIBRATION CAN NOT BE CONSTANT AND THOSE OCCUR ONLY WHEN THERE TRANSITION FROM 3 CYLINDERS TO 6 CYLINDER OR 6 TO 3. THE VEHICLE IS UNDER WARRANTY AS OF NOW BUT ONCE IT GOES OUT OF WARRANTY, HONDA WOULD NEVER CARE FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717522May 20, 2015
UNKNOWN OR OTHER
I HAD PUT MY CAR IN PARK, IT WAS STILL RUNNING, I REACHED IN AND TURNED THE KEY OFF AND THE CAR IMMEDIATELY STARTED TO ROLL. I ATTEMPTED TO GET IN THE CAR TO BRAKE, BUT WAS UNABLE TO DO THIS AND THEN WAS THROWN AWAY FROM THE VVEHICLE, HITTING MY HEAD ON MY ROCK DRIVEWAY. THERE WAS A SLIGHT INCLINE WHERE I PARKED BUT WHEN IT STARTED TO ROLL IT REACHED A STEEPER INCLINE AND ROLLED DOWN MY DRIVEWAY AND HIT A TREE WHICH CAUSED THE DAMAGE. I HAD TO HAVE IT TOWED TO THE DEALERSHIP---WHERE THEY FOUND NO REASON FOR THE RUNNAWAY ISSUE?? I THEN CALLED HONDA AND WAS TREATED BADLY, BUT THEY CONFESSED THAT THERE WAS NO WAY OF TESTING FOR THIS ISSUE. I FOUND THAT IN THE PAST YEARS THERE WAS A ISSUE "RUNAWAY" VEHICLES------BUT THEY WOULD NOT ACKNOWLEDE THIS AS A POSSIBLE CONTINUING PROBLEM?? IF ANYONE HAS HAD THIS SAME PROBLEM, WOULD LIKE TO KNOW.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10706076April 16, 2015
VISIBILITY/WIPER
I WAS DRIVING AND MY SON SAW A CRACK APPEAR IN THE WINDSHIELD. NOTHING HAD STRUCK THE WINDSHIELD OR ANY THE ROAD WAS SMOOTH. THE CRACK CONTINUED TO GROW UNTIL IT WAS ALMOST ALL THE WAY DOWN THE WINDSHIELD. THE DEALER EXAMINED THE GLASS THE NEXT DAY AND COULD NOT FIND ANY MARKS OR PITS ON THE GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot