Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11750998July 17, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Additional Comments for Complaint #11750912:I am uploading photographic evidence of severe material delamination on my vehicle's front radar emblem shield (Part #71125-TG7-A51) [71125-TG7-A51].This manufacturing defect caused a critical safety failure: my vehicle recently executed a sudden, violent phantom braking event on the highway with absolutely no prior warning lights or error codes on the dashboard. The peeling layers and air bubbles on the emblem physically refracted the radar signals, creating a false target that locked the brakes and nearly caused a severe rear-end collision.While I was driving alone during this specific incident, this car is my primary family vehicle used daily to transport my wife and my three young children. I am now genuinely terrified to drive my family in this vehicle and must manually turn off the CMBS system every time I start the car to protect them. American Honda Corporate (Case #16495852) has formally refused to address this active braking hazard, deflecting the issue by focusing only on unrelated radio glitches.I request a federal safety investigation into Honda’s radar emblem material degradation, as it directly compromises collision-mitigation systems without triggering automated dashboard fault alerts, putting families and young children at immediate risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751188July 17, 2026
STRUCTURE:BODY
Premature paint delamination on a 2019 Honda Pilot. Notifying NHTSA to track factory paint adhesion defects correlating with active Attika v. American Honda Motor Co. litigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750839July 16, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
WHEN I STARTED MY 2019 HONDA PILOT TOURING CAR ON 7/13/26 MORNING, WHERE THE SCREEN WHERE THE SPEED USUALLY SHOWS SHOWED AMBER COLORED WARNINGS FOR HONDA SENSING FEATURES: ACC, LKAS, CMBS, ROAD DEPARTURE MITIGATION SYSTEM, AUTO HIGH BEAM. LKAS, CMBS AND BRAKE SYSTEM AMBER ICONS ARE ON. INFOTAINMENT DISPLAY SHOWS ACC AND CMBS HAS A PROBLEM. I TRIED CLEANING THE WINDSHIELD AND SENSORS IN THE FRONT BUT SAME WARNINGS STILL CONTINUED TO SHOW AT NEXT START UP AND DRIVE. LAST FEW DAYS I STARTED IT STILL POPS UP SO I TOOK IT TO INDEPENDENT SHOP YESTERDAY 7/15/26. THEY PULLED A U-CODE FOR MULTIPURPOSE CAMERA, TRIED TO CLEAN THE SENSORS BUT WARNINGS WOULD STILL SHOW SO IT'S A HARD CODE NOW. I HAD THEM DOCUMENT IT FOR ME. THESE ARE SAFETY FEATURES THAT CAME WITH THE CAR, SHOULD THEY BE FAILING THIS EARLY ON? I HAVE NOT DONE ANYTHING TO THERE, HAVEN'T BEEN IN ANY ACCIDENTS INVOLVING THAT AREA AND HAVEN'T HAD WINDSHIELD REPLACED EITHER. THEY WEREN'T ABLE TO FIX IT AS THEY DON'T HAVE THE CALIBRATION EQUIPMENT SO SAID WE'D NEED TO SEND TO HONDA DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750912July 16, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
VEHICLE SAFETY COMPLAINT - RECALL REPAIR FAILURE AND CMBS MALFUNCTION I am filing a formal vehicle safety complaint regarding two critical defects on my vehicle (VIN: [XXX]) and the refusal of American Honda Motor Co. to address them under Corporate Case #XXX. 1. CRITICAL SAFETY HAZARD (PHANTOM BRAKING): The vehicle's Collision Mitigation Braking System (CMBS) / Automatic Emergency Braking (AEB) is experiencing severe and dangerous malfunctions. While driving at highway speeds through construction zones with absolutely zero obstacles, vehicles, or pedestrians ahead, the vehicle violently and unpredictably slams on the brakes by itself. This unprovoked emergency braking creates an immediate and extreme risk of a catastrophic rear-end collision on the highway. 2. FEDERAL SAFETY RECALL REPAIR FAILURE (CAMPAIGN ZEM): The vehicle's instrument cluster, infotainment display screen, backup camera, and audio system repeatedly go completely black and reset while driving, disabling all driver visibility of vehicle speed, safety alerts, backup assist, and vital indicators. While NHTSA records indicate that the ZEM Recall Campaign was previously logged as "completed" on this VIN, the defect is fully active. This constitutes an official federal recall repair failure. The original safety hazard remains unresolved. MANUFACTURER RESPONSE & REFUSAL: American Honda Corporate was formally notified of both issues under Case #XXX. Corporate responded by completely ignoring the severe phantom braking defect and refused to authorize a safety diagnostic. Furthermore, they used the administrative status of the closed ZEM recall to deny any responsibility for the ongoing screen, camera, and audio failure. American Honda is actively forcing me to drive a vehicle with a failed safety recall repair and a defective autonomous braking system unless I pay out-of-pocket diagnostic fees to the dealer (Dave Mungenast St. Louis Honda). I request an immediate federal investiga INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750941July 16, 2026
ENGINE
Connecting rod bearing noise in engine Engine has been serviced regularly Afraid engine will lock up while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750706July 15, 2026
FUEL/PROPULSION SYSTEM
Left home driving 5 min down the road the car suddenly started hiccuping as to power I almost wrecked it recovered but started again …was a prime example of that fuel pump issue …i turned around drove home barely made it going slow …smelling a low grade sweetish burning smell…made it home checked and found this recall online of the fuel pump issue…called dealership asked to get this fixed they told me I had to get it there they would not provide a tow and the recall issue has made it unsafe to drive…the problem is their fault and now I am expected to to pay 200 to get there…they should tow and fix… they also would not cover a loaner I’m out transportation for days and this has caused all sorts of issues as I have to get to work etc…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749801July 12, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I am submitting this complaint regarding my 2019 Honda Pilot after experiencing a failure of the fuel rail assembly that resulted in the check engine light illuminating and required repair at my own expense. My vehicle exhibited the same symptoms and was diagnosed with the same fuel rail issue that is described in Honda’s existing recall for certain 2019 Honda Pilot vehicles. However, when I contacted Honda, I was informed that my VIN was not included within the recall population, despite my vehicle experiencing the identical failure. The fuel rail failure caused the check engine light to illuminate and required replacement of the defective fuel rail. Because my vehicle was excluded from the recall, Honda declined to cover the repair, and I was forced to pay the full cost out of pocket. I believe this demonstrates that the defect is not limited to the VIN range identified in the recall. My vehicle experienced the exact condition addressed by Honda’s recall, yet I received no assistance solely because my VIN was not included. Owners of vehicles with the same defect should not be responsible for repair costs simply because their vehicle falls outside the current recall range. I am requesting that NHTSA investigate whether the recall population should be expanded to include additional 2019 Honda Pilot vehicles affected by this same fuel rail defect and that Honda reimburse owners who have paid for repairs related to this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749232July 9, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
For about a year now the front facing camera throw 5 warnings, my cruise dont work, and it cost 2200 to fix. I follow a honda group on fb and apparently this is the main complaint. Something needs to be done bc it is very un sage to have all these safety features and they may r may not work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748645July 6, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
My 2019 Honda Pilot EX-L (perfectly maintained and with only 72K miles) just started displaying a "Braking System" failure warning light along with dash notifications that a number of critical safety systems are no longer functioning, including: forward collision warning, automatic emergency breaking, lane keeping assistance and departure warning, adaptive cruise control, and more. The car registers a failure code of "U3000-49" which I've learned is related to a bad front camera - a problem apparently plaguing so many Honda vehicles like mine that there is now a class action lawsuit (Jones, et al. v. American Honda Motor Co., Inc.) related to it. Given the lawsuit shows how pervasive this situation is, and the nature of the safety risks involved, I hope this issue will be elevated to a formal NHTSA Safety Recall along with reimbursement for repair expenses (mine will be about $1500).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748013July 2, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
I am filing this complaint because my 2019 Honda Pilot has developed a serious safety-related defect. When I started the vehicle, multiple warning lights remain on, including the LKAS, ACC, CMBS, and Brake System warnings. I haven't had it inspected by the dealer yet, as the closest dealer is 25 miles away down a curvy mountain road. I expect that it will be determined that the front-facing camera has failed. Because this camera supports several driver-assistance and warning systems, the failure has made those systems unreliable and prevents the vehicle from accurately alerting me to other potential problems. This creates a significant safety concern because, if another malfunction occurs, I may not be able to distinguish it from the existing warnings. The warning lights remain active unless the camera is replaced at an estimated cost of $2,600. I do not believe owners should be responsible for such an expensive repair when the failure affects critical safety and warning functions. This issue appears to be recurring among 2019 Honda Pilots, with similar complaints reported by other owners online and in social media forums. I respectfully request that Honda investigate this defect and provide an appropriate remedy, including repair assistance or coverage for the failed camera system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748071July 2, 2026
FUEL/PROPULSION SYSTEM
2019 Honda pilot with under 60k miles, no obvious symptoms but Codes P219B and P0430 coming up, multiple sites reporting common recall for fuel injector issue with these codes. Called dealer and reporting that VIN not covered even though codes/symptoms the same as other vehicles covered under recall. Estimated cost over $1000 to replace fuel injectors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747115June 29, 2026
AIR BAGS, AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The contact owns a 2019 Honda Pilot. The contact stated that the message "Air Bag System - SRS Fault" was intermittently displayed. The vehicle was taken to the dealer; however, the failure could not be duplicated. The dealer retrieved an intermittent diagnostic trouble code associated with the cable reel. The contact stated that the message was constantly displayed. The dealer was notified of the failure and forwarded an email with an estimate for a diagnostic test and the repair. The contact advised the dealer to notify the manufacturer of the failure; however, the contact believed that the manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was approximately 94,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747272June 29, 2026
ENGINE
Crankshaft problem. Loud metallic knocking in engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747062June 28, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving, there was a loud noise came from the engine. I immediately pulled over onto the shoulder as I was unable to continue driving. Every time I accelerated, the car with jerk forward and posed an extreme danger for both the the passengers and others on the road. There were numerous error messages appearing on my dashboard, and the loud noise persisted. The local dealer found that there was an issue with the engine and needs engine replacement. I contacted manufacturer HONDA and they not willing to help me as my 6.3 year vehicle is out of 5 year warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746930June 27, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
I HAVE NOTICED ALOT OF THE HONDA PILOTS FRONT FACING CAMERA GETS SO HOT THAT IT FRIES THE INTERNAL AND DOED NOT WORK I HAVE FULL COVERAGE ON MY CAR AND THE GLASS COMPANY WILL NOT REPLACE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746794June 26, 2026
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
The fuel injectors have been diagnosed by my local dealership with all the appropriate codes referencing the following extended warranty bulletin issued by Honda for the repair of all 6 fuel injectors and related parts to be installed free of charge. Honda issued a warranty extension for the 2019 Honda Pilot fuel injectors under Service Bulletin 20-100. Warranty Coverage Details Expiration Point: The warranty is extended to 10 years from the original date of purchase or 150,000 miles, whichever comes first. Condition: The vehicle must display a Malfunction Indicator Light (Check Engine Light) with specific stored fuel-system error codes (such as P0300 through P0306, P0420, P0430, P219A, or P219B). How to Get Coverage or File a Claim 1. If Your Vehicle Needs Repair Now Take your vehicle to an authorized Honda dealership. They will scan the diagnostic trouble codes (DTCs). If the codes match the service bulletin criteria, the dealer will replace the fuel injectors for free. American Honda Motor Co., Inc. Honda Automobile Customer Service P.O. Box 2964 Torrance, CA 90509-2964 I meet all the requirements for the warranty work to be provided for free as the fuel injectors are a defective part as manufactured and my vehicle is at 125,000 miles under the 10 year 150k condition. However Hinderer Honda, Heath Ohio stated my vehicle isnt covered even though its the same as covered by Honda extended warranty. The parts kit for repair is $479.00 dollars and labor quoted was $895.00. I simply cant afford this vital repair as its also causing safety issues and business loss as a delivery and rishare driver. I ask that you approve the warranty repairs to be provided to Hinderer Honda ASAP please. Please contact me @ [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746805June 26, 2026
FUEL/PROPULSION SYSTEM
Fuel started to pour from under the vehicle above the gas tank. The seal on the fuel pump was causing this when the vehicle was turned on. The fuel pump was on recall for this failure and the vehicle was towed to the Honda AutoNation Dealership in Mobile, AL. While there the franchise dealership executed Safety Recall 21-034 on my 2019 Honda Pilot; the fuel pump. The technician then sent us a video saying the fuel pump did not fix the problem as a rodent had chewed through the fuel line near the fuel pump above the gas tank. He did not show an image of this damage nor produce evidence of rodents. During the repair, the technician mechanically damaged the high-pressure fuel line. The line subsequently continues to leak gas under pressure, creating an immediate engine fire hazard. The dealer then falsified paperwork blaming rodents to escape liability. This is evident by the crescent shaped slice through the fuel line. I have video proof showing the difference in fuel leaks from the pump and then from the sliced fuel line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746402June 25, 2026
ENGINE
I took my car in for an oil change into the dealership on 5/22. I was told that the timing belt would need to be replaced once I hit 100K miles. Two weeks later, I noticed my car rattling, I scheduled an appointment for Monday (the earliest I could get it into the dealer), on Saturday, the car wouldn't accelerate past 64mph, as I was getting on the highway, I pressed the gas and got it to 70mph. The engine light kicked on and the car started talking to me that the car was overheating and that I needed to pull over for 10-15 minutes. I did so and when I tried to start it, nothing happened. I then jumped it, got it started and it wouldn't accelerate past 12mph. I turned it off and had it towed to Honda. There, the mechanic told me that the rod had broken in the engine. I asked if it was the timing belt and he said "No, unfortunately, there is nothing you could've done to prevent this". To answer your questions: What component or system failed or malfunctioned, and is it available for inspection upon request?- The engine How was your safety or the safety of others put at risk?- Yes, I was on the HWY with kids Has the problem been reproduced or confirmed by a dealer or independent service center?- Dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?- I reached out to the manufacturer and was told they're not mechanics. It was towed to the Honda Dealership where I bought it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?- No. I noticed the rattling, scheduled and appointment and two days later the engine light came on as I previously stated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746015June 23, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
My 2019 Honda Pilot had warnings( see pics). I took into Honda for inspection. We were told it was a radar (sensor). After doing some research online, this is a common issue with Honda vehicles. The cost is $2000 to fix. Why is this not a recall issue???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745157June 18, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I am submitting this complaint regarding a fuel injector failure and emissions system malfunction in my 2019 Honda Pilot. At the time of the failure, the vehicle had approximately 94,693 miles and had been routinely maintained. On [XXX], while traveling from Ohio to Pennsylvania with my family, the vehicle displayed an "Emission System Problem" warning and illuminated the check engine light. The vehicle was diagnosed by Faulkner Honda in Harrisburg, Pennsylvania. The dealership found DTC P0430 (Catalyst System Efficiency Below Threshold) and performed an air/fuel ratio test. According to the dealership, four of the six cylinders were running rich due to excessive fuel delivery. The dealership recommended replacement of the fuel injectors, and all six fuel injectors were replaced. The injector repair cost approximately $1,100. The dealership advised that possible causes included internal fuel injector failure or carbon buildup but could not provide a definitive explanation for the failure. Neither the dealership nor Honda could explain why my vehicle was excluded from Honda's fuel injector warranty extension despite exhibiting the same symptoms and requiring the same repair associated with that program. I was advised that the warranty extension applies only to certain VINs produced during specific manufacturing periods and facilities. However, my vehicle experienced the same failure pattern, including a rich-running condition, emissions-system warning, catalyst-efficiency diagnostic code, and replacement of the fuel injectors. While researching the issue, I reviewed NHTSA complaints involving 2019 Honda Pilot vehicles. Numerous complaints describe similar fuel injector failures, emissions-system warnings, catalyst-efficiency codes, and injector replacements. Based on the number of similar complaints, the affected vehicle population may extend beyond the VIN range currently covered by Honda's warranty extension. I request that NHTSA review whether additi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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