Honda Pilot Complaints (2005)

679 consumer complaints on file.

#10145515December 17, 2005
SUSPENSION
MY VEHICLE CONTINUES TO HAVE A FRONT END SHIMMY AT 70 TO 75 MILES PER HOUR. THE DEALER HAS BALANCED AND ROTATED MY TIRES NUMEROUS TIMES WITH NO IMPROVEMENT. A HIGH SPEED BALANCE BY AN INDEPENDENT DEALER HAS IMPROVED THE SHIMMY BUT IT IS STILL ANNOYING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139600October 13, 2005
ELECTRICAL SYSTEM
DT : CONTACT STATED ON OCTOBER 8, 2005 THE VEHICLE STARTED BY ITSELF. HE VEHICLE WILL BE TAKEN TO THE DEALER ON OCTOBER 17, 2005. THERE WAS NO FOREWARNING AND NO NOISE. THERE WAS NO REMOTE STARTER ON THIS VEHICLE. THIS IS A 2005 HONDA PILOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138261September 30, 2005
STRUCTURE
DT: THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN THE DAYTIME IT WAS DIFFICULT TO SEE THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE NUMBERS WERE GREY COLORED AGAINST A DARKER GREY BACKGROUND. AT NIGHT THE INSTRUMENT PANEL WAS VERY EASILY SEEN BECAUSE OF THE LIGHTING. THE CONTACT CONTACTED A LOCAL DEALER, AND THEY STATED THAT THE LEATHER OVERHANG COULD OBSTRUCTED THE VIEW OF THE INSTRUMENT PANEL BECAUSE IT CAUSED A LARGE SHADOW OVER THE INSTRUMENT PANEL. THE MANUFACTURER STATED THIS WAS THE DESIGN WITHIN THE VEHICLE, AND THERE WAS NOTHING THAT THEY COULD DO ABOUT THE PROBLEM, BUT THE CONTACT MAY CHECK TO SEE IF THERE WAS AN AFTER MARKET INSTRUMENT PANEL AVAILABLE FOR THIS SPECIFIC TYPE OF VEHICLE. THE CONTACT STATED THAT AFTER SEARCHING THE INTERNET SHE FOUND THAT THERE WAS NO OTHER TYPE OF INSTRUMENT PANEL FOR THIS TYPE OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136688September 2, 2005
SUSPENSION
2005 HONDA PILOT DEVELOPED PROBLEMS WITH VIBRATION AT SPEEDS OF 70 MPH.*** NO ANSWER REQUIRED***. *MR THE VEHICLE WAS TAKEN TOT HE DEALER TWICE. THE FIRST TIME THE DEALER'S TECHNICIAN BALANCE THE WHEELS BUT THAT DID NOT CORRECT THE PROBLEM. THE SECOND TIME THE TECHNICIAN ROTATED AND BALANCED THE WHEELS BUT THE CONSUMER COULD STILL FEEL THE VIBRATION WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135156September 2, 2005
TIRES
DT: WHILE DRIVING,45 MPH, THE CONSUMER EXPERIENCED 2 TIRE BLOW OUTS WITHOUT WARNING. THE POLICE CAME AND TOLD HIM HE WOULD HAVE TO HAVE IT TOWED. THE VEHICLE WAS TOWED TO THE NEAREST AUTO BODY. THE DEALER STATED THEY WOULD NOT HAVE IT TOWED THEIR ESTABLISHMENT AND HE WOULD HAVE TO CONTACT THE MANUFACTURER. THE MANUFACTURER SAID THEY COULDN'T TOW IT TO THE DEALER WHERE IT WAS PURCHASED BUT THEY WOULD HAVE IT TOWED TO THE NEAREST DEALER. THE CONSUMER DID NOT WANT TO TAKE IT TO A DIFFERENT DEALER. IN ORDER TO GO TO THE DEALER OF PURCHASE, THE CONSUMER WOULD HAVE TO PAY FOR IT HIMSELF. THE CONSUMER STATED THE VEHICLE VIBRATED AT 70 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134472August 29, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR FAILURE DUE TO LACK OF PROTECTION, RESULTING IN PUNCTURE, LOSS OF COOLANT AND ENGINE OVER HEATING. POSSIBLE ENGINE FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134363August 26, 2005
SUSPENSION, TIRES
AT 8,000 MILES MY 2005 HONDA PILOT DEVELOPED A VIBRATION, OR JITTER AT 65 MPH AND HIGHER. MODERATE STEERING WHEEL VIBRATION BY 73 MPH. OWNER HAD AN INDEPENDENT TIRE DEALER CHECK AND RE-BALANCE THE WHEELS AS NEEDED. VIBRATION REMAINED. 2 MORE VISITS TO DEALER WHO ADVISED NO PROBLEM FOUND AND GO SEE THE GOODYEAR DEALER, WHO WANTED NO PART OF THIS ISSUE. MORE TRIPS TO DEALER WHO ADVISED THE VEHICLE OWNER SHOULD CONSIDER REPLACING THE OEM TIRES (NOW AT ONLY 8,500 MILES). OWNER REPLACED OEM TIRES WITH MICHELIN LTX M/S ($700) AND VIBRATION REMAINS. DEALER RE-BALANCED TIRES ON HUNTER 9700 MACHINE RESULTING IN MINOR IMPROVEMENT BUT BASIC JITTER REMAINS. NEXT VISIT THE DEAL ACKNOWLEDGES JITTER, IT'S ANNOYANCE, AND BLAMES TREAD PATTERN ON THE NOW NON-OEM TIRES. FILED COMPLAINT WITH HONDA NORTH AMERICA AND WAITED 312 BUSINESS HOURS FOR A RETURN CALL. HONDA RESPONDED WHEN I MENTIONED ARBITRATION. HONDA NORTH AMERICA REPORTS THE DEALER SAID 'NO PROBLEM FOUND'. NOW AT 14,000 MILES. HONDA SAYS THEY HAVE NO REGIONAL REP COVERING MY AREA (4TH LARGEST METROPOLITAN AREA IN THE US) AND WILL CALL ME BACK, SOON. THE VEHICLE JITTER REMAINS, 65 MPH AND HIGHER, MAKING THE VEHICLE TIRING TO DRIVE ON TRIPS OF DISTANCE (VACATION TRAVEL). THE JITTER/VIBRATION IS DISTRACTING AND OVER RIDES STANDARD 'ROAD FEEL'. HONDA APPEARS TO NOT BE INTERESTED IN MY ISSUE, OR DOES NOT HAVE A SOLUTION. OTHER HONDA PILOT OWNERS IN MY AREA, AND ON INTERNET BOARDS, REPORT THE SAME SYMPTOM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134262August 25, 2005
SUSPENSION, TIRES, WHEELS
2005 HONDA PILOT EX-L WAS PURCHASED ON 7-13-2005 IT NOW HAS 1210 MILES ON IT. A VIBRATION HAS OCCURED SIMILIAR TO OUT OF BALANCE WHEELS AND TIRES AT AROUND 70 MPH. DEALER HAS BALANCED WHEELS, SENT VEHICLE OUT TO ANOTHER TIRE COMPANY FOR ROTATION AND SPIN BALANCE. NOTHING HAS CURED THE VIBRATION. THE DEALER IS HELPFUL, BUT APPARENTLY CANNOT SOLVE MY PROBLEM. WE FEEL THIS IS AN ACCIDENT WAITING TO HAPPEN. WE ALSO UNDERSTAND THIS IS NOT AN UNCOMMON PROBLEM, THAT HONDA REFUSES TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132891August 15, 2005
SUSPENSION
BRAND NEW 2005 HONDA PILOT EXL WITH RES HAS A VIBRATION BETWEEN 70 MPH AND 80 MPH. HONDA WILL NOT FIX THIS BECAUSE THEY CLAIM THEY CAN'T DRIVE OVER 65 MPH AND THEREFORE CAN'T PROVE THE PROBLEM EXISTS. I'VE HAD HONDA BALANCE THE TIRES TWICE AND PAID TO HAVE A GOODYEAR DEAL BALANCE THEM. THE PROBLEM STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130452July 28, 2005
AIR BAGS
DT: CALLER'S WIFE WHILE DRIVING THE VEHICLE IT WAS HIT IN THE RIGHT FRONT WHEEL AREA , AND AIR BAG DEPLOYED. CALLER'S WIFE HANDS WERE BURNED VERY BADLY. CALLER BELIEVED A SUBS TANGO FROM THE AIR BAGS BURNED WIFE'S HANDS. THE SUBSTANCE WAS A GRAY COLOR AND WAS EMBEDDED IN HER SKIN AND CUDGEL'S. SHE HAD BUMPS AND BRUISES. BUT THE BURNS WERE MAKING HER EXTREMELY UNCOMFORTABLE, AND SHE WAS HAVING A HARD TIME. DEALER/ MANUFACTURER HAD NOT BEEN CONTACTED. A POLICE REPORT WAS FILED. SHE HAD TO GO TO THE DOCTOR TWICE TO GET AN OINTMENT AND PAIN PILLS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10131284July 26, 2005
STEERING:COLUMN
2005 HONDA PILOT EXL CRASHED INTO A MEDIAN AS A RESULT OF SUDDEN LOSS OF STEERING CONTROL AND TRACTION.*MR THE CONSUMERS LAWYER STATED ON FEB 2, 2005 THE MANUFACTURER ISSUED A RECALL REGARDING THE STEERING COLUMN WHICH COULD LEAD TO A VEHICLE CRASH WITHOUT WARNING. THE CONSUMERS LAWYER BELIEVED THE CRASH AND RECALL WERE IDENTICAL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10129822July 24, 2005
STEERING
MAKE: HONDA PILOT 2005 PLEASE ALSO REVIEW: HTTP://WWW.HONDAPILOT.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=4117&PERPAGE=15&PAGENUMBER=27 WHICH HAS 27 PAGES OF SIMILAR COMPLAINTS. I JUST BOUGHT A 2005 PILOT. I HAD THE HITCH INSTALLED BY HONDA. I NOTICED SOME VIBRATION LOWER THAN 70 MPH BUT ASSUMED THAT I WAS UNFAMILIAR WITH THE CAR. LO AND BEHOLD, WHEN I DROVE THE CAR HOME I NOTICED A SIGNIFICANT VIBRATION IN THE STEERING STARTING AROUND 69MPH, PEAKING AT AROUND 76 MPH AND FADING TO "NORMAL" AT AROUND 80 MPH. THE VIBRATION FEELS LIKE A WHEEL BALANCE PROBLEM. CURRENTLY THE DEALER IS TRYING TO HELP, HOWEVER THEY ARE NOT CONFIDENT THAT THEY CAN FIX THE PROBLEM. THINGS WE HAVE TRIED: A. MAY 30 PROBLEM NOTED ON TEST DRIVE BEFORE PURCHASE BUT IGNORED AS A NEW VEHICLE/DRIVER INTERPRETATION PROBLEM. PROBLEM WAS NOTED DAYS LATER THOUGH. B. JUNE 4 CAR TAKEN IN FOR INSPECTION 1) TEST DRIVE SHOULD MINIMAL PROBLEM NOT DRIVEN AT 76 MPH THOUGH 2) DEALER (RICHARD/BRETT) ALIGNED WHEELS 3) SHORT TEST DRIVE (BELOW 76 MPH) INDICATES FIXED 4) LONGER DRIVE AT 69 THROUGH 80 MPH INDICATES PROBLEM STILL EXISTS 5) SUGGESTED TO BRING THE CAR IN FOR A ''FORD'' HIGH-TECH REBALANCE C. JUNE 6 I AM NOT REALLY INTERESTED IN A FORD HIGH-TECH REBALANCE, BECAUSE THAT WOULD SIGN ME UP FOR EXPENSIVE REBALANCES FOR THE REST OF THE LIFE OF THE CAR. THE FRONT SUSPENSION SYSTEM SHOULD BE ABLE TO USE A NORMALLY BALANCED WHEEL. TALKED TO RICHARD ABOUT SWAPPING TWO COMPLETELY DIFFERENT TIRES IN FOR THE FRONT TIRES. HE WILL DISCUSS WITH THE SALES MANAGER. D. JUNE 7 I ROTATED THE BACK WHEELS TO THE FRONT TO DISQUALIFY THE WHEELS FROM THE EQUATION. CONSIDER DRIVING ANOTHER SIMILAR, NEW VEHICLE. F. JUNE 9 RICHARD DUDLEY CALLED BACK. TALKED TO HIM AND HE INDICATED THAT HE STILL NEEDS TO DO A FORCE ALIGN TO DISQUALIFY THE WHEELS. G. DEALER SWAPPED OUT TIRES FROM ANOTHER VEHICLE. H. DEALER RADIAL FORCE BALANCED THE FRONT WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129652July 22, 2005
UNKNOWN OR OTHER
SUSTAINED VIBRATION WHEN DRIVING AT SPEEDS ABOUT 45 TO 75 MPH. MULTIPLE TRIPS TO DEALER, WAS TOLD THIS IS A "CHARACTERISTIC OF THE VEHICLE". STARTED THE FIRST DAY I DROVE THE VEHICLE OFF THE LOT WITH 50 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126729June 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
2005 HONDA PILOT EX WITH LESS THAN 500 MILES ON IT.. ~90% BRAKE FAILURE ON VEHICLE ON TWO OCCASIONS... 06/15/2005 AND 06/24/2005. TAKING TO HONDA OF CONCORD (CONCORD NC) TO BE REVIEWED... MAY OR MAY NOT REPAIR DEPENDING ON IF THEY CAN "DUPLICATE" THE PROBLEM BUT ARE AWARE OF SOME CASES OF THE MASTER CYLINDER GOING COMPLETELY OUT FOR A "MOMENT". ALERTING YOU ALL IN CASE THIS HAPPENS TO OTHERS AND TO HAVE ON RECORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122170May 25, 2005
SEAT BELTS:REAR/OTHER
2005 HONDA PILOT - FUNDAMENTAL FLAW IN SHOULDER BELT CENTER SEATING POSITION 2ND ROW. THE BELT STARTS IN THE CEALING SO FAR FORWARD THAT WHEN A PERSON WITHOUT A THICK UPPER BODY SITS IN THE CENTER POSITION IN THE 2ND ROW, THE BELT PASSES NEXT TO THE CHEEK RATHER THAN THE SHOULDER. IN THE CASE OF A CHILD WHO IS TOO BIG TO BE IN A BOOSTER WITH A BACK BUT IS STILL RELATIVELY SMALL, THE SHOULDER BELT ACTUALLY PASSES IN FRONT OF THE SHOULDER AND DESCENDS TO THE BUCKLE WITHOUT EVEN TOUCHING THE SHOULDER OR THE UPPER CHEST! THIS LEAVES THE CHILD IN A POSITION TO HAVE HER NECK PERHAPS BROKEN OR OTHERWISE BE INJURED BY THE BELT IN THE EVENT OF A SIDE COLLISION FROM THE LEFT. MOREOVER, IT ALSO LEAVES PARENTS WITH THREE CHILDREN, SUCH AS ME, WHO NEED TO USE THE FULL CARGO AREA FOR CARGO, FACED WITH THE UNACCEPTABLE CHOICE BETWEEN PLACING THE SHOULDER HARNESS BEHIND THE CHILD'S BACK OR PLACING THE THE CHILD IN THE 3RD ROW AND ELIMINATING MUCH OF THE NEEDED CARGO SPACE. THE HONDA SERVICE DEALER ADVISED THAT IS JUST THE WAY THE VEHICLE IS DESIGNED. HONDA CUSTOMER RELATIONS WAS EVEN LESS HELPFULL. THE REPRESENTATIVE SIMPLY SAID IT "COMPLIES WITH ALL GOVERNMENT STANDARDS" AND THEN REFUSED TO REFER ME TO A SUPERVISOR OR ANYONE ELSE AT HONDA HEADQUARTERS IN CALIFORNIA OR TELL ME THE PHONE NUMBER FOR HONDA HEADQUARTERS IN CALIFORNIA. SURELY IT DOES NOT COMPLY WITH FEDERAL RULES TO DESIGN A BELT SO THAT IT DOES NOT EVEN MAKE CONTACT WITH THE SHOULDER AND UPPER CHEST OF A CHILD ONCE THEY ARE TOO LARGE FOR A BOOSTER WITH A BACK AND ARE THEREFORE SITTING AGAINST THE UPTIGHT PART OF THE 2ND ROW SEAT RATHER THAN BEING MOVED FORWARD BY THE BOOSTER. HONDA NEEDS TO PLACE THE BELT ABOUT SIX INCHES FURTHER BACK ON THE CEILING OR ATTACH AN ADAPTER TO THE BACK OF THE SECOND ROW THAT WOULD COME OVER THE SEAT AND GRASP THE SHOULDER HARNESS WHEN A CHILD OR SMALL WOMAN IS SEATED IN THE SECOND POSITION. PLEASE HELP BEFORE SOME CHILD IS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120143May 6, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEADREST OF THE DRIVER AND PASSENGER SEATS ARE REALLY FAR AWAY. THIS CAUSES SERIOUS NECK STRAIN AND PAIN. THIS IS A SERIOUS SAFETY HAZARD SINCE IT COULD CAUSE A MAJOR INJURY IN THE EVENT OF A CRASH. THE HEADREST OF THE DRIVER AND PASSENGER SEAT IS A DOUGHNUT HOLE TYPES HEADREST. THIS HEADREST IS NOT ADJUSTABLE AND SITS FAR BACK AWAY FROM THE BACK. SO, IT DOES NOT PROVIDE SUPPORT TO THE NECK. QUITE A FEW PEOPLE SEEM TO HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117450April 28, 2005
SEAT BELTS:FRONT
WHILE DRIVING AT ANY SPEED PASSENGER FRONT SHOULDER BELT WOULD LOCK UP UNTIL RELEASED. DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT DID NOT RESOLVE IT. *AK THE SECOND TIME THIS HAPPEN, CONSUMER DROVE TO THE DEALER WITH PASSENGER LOCKED IN FRONT SEAT SHOULDER HARNESS. DEALERSHIP SAID THEY HAD A PROBLEM AND REPLACE MECHANISM. THIRD TIME DEALERSHIP SAID IT WAS A DESIGNED THAT WAY-IF SEAT BELT IS EXTENDED ALL THE WAY OUT WHEN LOCKING THEN THAT WILL OCCUR. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116929April 14, 2005
UNKNOWN OR OTHER
VEHICLE: HONDA PILOT 2005 EX-L, PURCHASED ON 12/2004 WHENEVER I DRIVE MY HONDA PILOT I HAVE PAIN IN MY RIGHT EAR. A WEEK FROM TODAY, I STOPPED BY MY DEALER AND TEST DROVE THE EXACT SAME MODEL FROM THE DEALER, AND I DID NOT HAVE NAY PAIN IN MY EAR.*AK I WENT TO SEE AN (EAR, NOSE AND THROAT SPECIALIST, AND ACCORDING TO MY DOCTOR, I HAVE NO PROBLEM WITH MY EAR AT ALL. DOCTOR SUGGESTED THERE COULD BE SOME KIND OF CHEMICAL IN MY CAR THAT PROBABLY CAUSED SOME REACTION IN MY EAR. I HAVE A HONDA, ACCORD THAT I DRIVE REGULARLY, I DO NOT HAVE ANY EAR PROBLEM WITH HONDA ACCORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114138March 15, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEADREST OF THE DRIVER AND PASSENGER SEATS ARE REALLY FAR AWAY. THIS CAUSES SERIOUS NECK STRAIN AND PAIN. THIS IS A SERIOUS SAFETY HAZARD SINCE IT COULD CAUSE A MAJOR INJURY IN THE EVENT OF A CRASH. THE HEADREST OF THE DRIVER AND PASSENGER SEAT IS A DOUGHNUT HOLE TYPES HEADREST. THIS HEADREST IS NOT ADJUSTABLE AND SITS FAR BACK AWAY FROM THE BACK. SO, IT DOES NOT PROVIDE SUPPORT TO THE NECK. QUITE A FEW PEOPLE SEEM TO HAVE THIS PROBLEM. PLEASE CHECK HTTP://WWW.EDMUNDS.COM DISCUSSIONS AND HTTP://WWW.HONDA-PILOT.ORG DISCUSSIONS. PLEASE RECALL THIS VEHICLE TO FIX THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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