Honda Pilot Complaints (2015)

109 consumer complaints on file.

#11439210November 3, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ENGINE WOULD NOT ACCELERATE/MISFIRING ON HIGHWAY NEARLY CAUSING AN ACCIDENT CERTIFIED MECHANIC REPLACED TIMING TENSIONER, TIMING BELT AND WATER PUMP ALSO REPLACED VARIABLE TIMING TENSIONER, COIL PACKS, SPARK PLUGS. ISSUE STILL PERSIST WITH ENGINE LIGHT COMING ON BLINKING CLEARING CONSTANTLY ALSO ANTI TRACTION LIGHT. THERE ARE SEVERAL OTHER SIMILAR COMPLAINTS IS THERE A RECALL IN PROCESS????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435440October 4, 2021
STRUCTURE:BODY
My son open tailgate to place his backpack and close the gate. I heard a snap and was wondering what had happened and notice the the hydraulic arm broke. I think this is dangerous because the tailgate is heavy and can hurt or kill someone!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430414August 25, 2021
AIR BAGS
ON 8/24/2021 I visited a Honda dealer(Planet Honda Dealer located at 2285 Route 22 West Union NJ 07083) to fix my air bag recalls and met the service advisor/Eric Malheiro, and showed him the mailed letter regarding the recall on my vehicle , after the service crew get my vehicle n the shop, the service advisor told me that have to pay for diagnosis and after that I will pay for the parts needed Modules and other stuff, I tried to explain to hi m that as per the federal law my car has a recall for a safety issue, s dealers or Manufacturers should fix it free of charge, but he refused and return car from service ,I left and decided to file a complain, please respond thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414294April 28, 2021
SUSPENSION
FRONT WHEEL LOWER CONTROL ARM BUSHING LEAKING. BOTH FRONT LOWER CONTROL ARMS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405388March 29, 2021
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
I HAVE NEVER BEEN IN AN ACCIDENT OTHER THAN BEING REAR ENDED AND IT WAS NOT MAJOR. MY AIR BAG LIGHT WOULD NOT GO OUT. MY SEAT BELT ALARMS WOULD NO LONGER WORK AND MY LOCKS WOULD NOT WORK AUTOMATICALLY. MY AIR BAG MODULE(SRS UNIT) NEEDED REPLACED. IT EFFECTED MY AIRBAGS, SEAT BELTS AND MY POWER LOCKS. THE DEALERSHIP DID NOT KNOW THAT THE LOCKS COULD EVEN BE EFFECTED BUT AS SOON AS IS WAS REPLACED THE LOCKS WORKED AS THEY DID PRIOR TO THE MALFUNCTION. I HAVE HAD A COUPLE MECHANICS TELL ME THAT THE MODULE SHOULD NOT EVER GO BAD UNLESS I HAVE BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395647February 10, 2021
ENGINE
DEAR SIR, I HAVE HAD PROBLEM WITH ENGINE LIGHT COMING UP ALONG WITH SHAKING OF MY VEHICLE, THIS ALSO TURNS ON MY TRACTION LIGHT ON MY PANEL. THIS FIRST HAPPENED IN JUNE 2019 IN SAN ANTONIO. I HAD WARRANTY AT THE TIME. I TOOK MY CAR TO HILL COUNTRY HONDA FOR EVALUATION, THE TOLD ME IT WAS JUST A COIL AND THEY WOULD REPLACE IT. THE EXACT SAME ISSUE HAS HAPPENED AGAIN REPEATEDLY. IT HAPPENED AGAIN 6 MONTHS LATER AFTER I LEFT SAN ANTONIO, I NOW LIVE IN HOUSTON. I HAVE MET WITH MANY MECHANICS, ONE MASTER MECHANIC TOLD ME HE WAS SURE IT A WAS A DEFECTIVE PISTON RING . MOST MECHANICS HAVE JUST BEEN CHANGING THE COIL AND SPARK PLUGS. HE TOLD ME THIS WAS WASTE OF MY MONEY SINCE IT IS NOT THE REAL ISSUE. UP ON HIS RECOMMENDATION, I SOUGHT A SECOND OPINION AT AT HONDA DEALERSHIP SINCE I FELT IT WAS STRANGE FOR A PISTON RING NEEDING TO BE CHANGED. WITHOUT ME SAYING ANYTHING DESCRIPTIVE ABOUT VEHICLE, THEY IMMEDIATELY TOLD ME, ITS THE PISTONS, WE CAN CHANGE THEM (6) FOR 4000. DID NOT TELL ME WHY OR WHAT CAUSED THIS UNUSUAL DEFECT. UPON RESEARCHING I FOUND HONDA PILOTS 2008-2013 MODELS HAVE SAME EXACT ISSUE AND WERE PART OF A RECALL TO HAVE THEM REPLACED. THE SAME ISSUE IS HAPPENING TO ME. WHAT IS REALLY UNLAWFUL IS THE HONDA DEALERSHIP IN SAN ANTONIO KNEW ABOUT THE DEFECTIVE PISTONS IN HONDA PILOTS AND INSTEAD ISSUED A TEMPORARY FIX. CAN SOMEONE PLEASE ADVISE. I DESPERATELY NEED HELP IN FIXING THIS DEFECT, I STILL OWE VEHICLE AND HAVE TAKE A GREAT FINANCIAL TOLL ON ME AND MY FAMILY. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395353February 9, 2021
STEERING
THE STEERING WHEEL IS NOT STRAIGHT AND SEEMS LOSS WHEN TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388271January 15, 2021
ENGINE
MY CHECK ENGINE LIGHT CAME ON AND MY MECHANIC INFORMED ME THAT CYLINDER 2 WAS MISFIRING. MECHANIC MENTIONED THAT THIS WAS A PROBLEM WITH THIS STYLE OF PILOT AND HE RECOMMENDED TAKING IT TO A HONDA DEALER. THERE WAS A WARRANTY EXTENSION FOR 2009-2013 PILOTS TO COVER THIS PROBLEM SO I DON'T UNDERSTAND WHY THIS EXTENSION WOULDN'T COVER 2015 PILOTS SINCE THEY ARE THE SAME GENERATION VEHICLE. I REACHED OUT VIA PHONE AND EMAIL TO AT LEAT 4 HONDA INDIVDUALS AND NEVER HEARD BACK. SOUNDS LIKE THEY DONT WANT TO CALL OR EMAIL BACK SINCE THEY KNOW THIS IS A PROBLEM. LOCAL HONDA REPRESENTATIVE SAID HONDA WOULD COVER 70% BUT THEY SHOULD REALLY COVER 100% SINCE ITS A KNOW PROBLEM WITH THIS GENERATION OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384585December 22, 2020
STRUCTURE:BODY
WE BOUGHT A "WHITE DIAMOND PEARL" COLOR HONDA PILOT NEW FROM A HONDA DEALERSHIP. WE NOTICED PAINT PEELING FROM THE ROOF A COUPLE OF YEARS AGO THAT HAS GOTTEN PROGRESSIVELY WORSE. NOW, ABOUT 1/3 OF THE PAINT IS GONE FROM THE ROOF AS IT JUST BLOWS AWAY IN PIECES WHEN I DRIVE. RECENTLY WE NOTICED A NEW SPOT OF PEELING ON THE HOOD THAT WAS BEING HELD IN PLACE BY THE CLEAR BRA. LAST WEEK WHILE DRIVING ON THE HIGHWAY IT CAME LOOSE AND FLEW TOWARD MY WINDSHIELD. I AM LUCKY THERE WAS NO ONE NEXT TO ME BECAUSE I INITIALLY THOUGHT IT WAS A LARGE ROCK COMING UP FROM THE ROAD AND SWERVED. THERE'S NOW AN ADDITIONAL LARGE SPOT OF MISSING PAINT ON THE HOOD. IN DOING SOME ONLINE RESEARCH, THERE SEEMS TO BE A PROBLEM WITH THIS SPECIFIC PAINT COLOR. THERE IS NO HAIL OR OTHER DAMAGE TO THE EXTERIOR OF THE CAR WHERE THE PAINT IS PEELING. WE ARE NOW SEEING SMALL AREAS OF PEELING ON THE DOORS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354783September 13, 2020
FUEL/PROPULSION SYSTEM
WHEN DRIVING THE CHECK FUEL CAP LIGHT HAS COME ON 2 TIMES AND IT WENT OFF. THEN AN ICON THAT LOOKS LIKE AN ENGINE COMES ON AND IT IS THE EMISSIONS CONTROL SYSTEM LIGHT. AFTER READING HUNDREDS OF HONDA CUSTOMERS WITH THE PILOT, CIVIC AND ACCORD HAVE THE SAME PROBLEM. THIS SEEMS LIKE A RECALL ISSUE AFFECTING 3 DIFFERENT HONDA VEHICLES WITH 5000 MILES TO 60,000 MILES. THE DEALER EITHER GIVES CAR COMPUTER UPDATE OR EMISSION SENSOR REPLACED, OR REPLACE INJECTORS ALL AT CUSTOMER COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349664August 16, 2020
UNKNOWN OR OTHER
COMPLAINT - HONDA NO LONGER PROVIDES A MAINTENANCE SCHEDULE FOR THE VEHICLES. IT INSTEAD RELIES ON A MAINTENANCE MINDER SYSTEM. I CHANGE MY OIL MORE FREQUENTLY THAN THE RECOMMENDED 7500 MILES, WHICH MEANS THAT THE MAINTENANCE MINDER NO LONGER WORKS, AS IT IS THROWN OFF BY THE MORE FREQUENT OIL CHANGES, AS WELL AS BY MY LOW MILEAGE. I HAVE HAD MY VEHICLE 5.5 YEARS, AND RECEIVED ONLY ONE MAINTENANCE CODE DURING THAT TIME PERIOD - WHILE I HAVE HAD TO CHANGE VARIOUS FLUIDS DURING THAT SAME TIME PERIOD TO BE ON THE SAFE SIDE AND IN AN EFFORT TO ENSURE PROPER MAINTENANCE OF THE VEHICLE. I BELIEVE MANUFACTURERS SHOULD BE REQUIRED TO CONTINUE TO PROVIDE A MAINTENANCE SCHEDULE FOR THEIR VEHICLES. IF I WERE TO RELY SOLELY ON THE MAINTENANCE MINDER, I FEAR THAT NECESSARY MAINTENANCE WOULD NOT BE PERFORMED. AND NO, I DO NOT USE A DEALERSHIP TO PERFORM MY MAINTENANCE - I USE AN INDEPENDENT SHOP. THIS LACK OF A MAINTENANCE SCHEDULE INCREASES THE RISK FOR IMPROPER MAINTENANCE AND POSES A POTENTIAL SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349667August 16, 2020
STRUCTURE:BODY
PAINT IS PEELING OFF IN SHEETS ON THE ROOF ABOVE THE WINDSHIELD. THERE WAS NO DAMAGE CAUSING THIS AND THE PAINT IS WHITE PEARL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341825July 28, 2020
UNKNOWN OR OTHER
ON 7/25/2020 I WAS DRIVING ON THE HIGHWAY AT 9:00 PM CENTER LAND OF A 3 LANE HIGHWAY WHEN I HEARD A LOUD BANG ON THE ROOF OF THE VEHICLE. I PULLED OFF THE HIGHWAY AND DISCOVERED THE SUNROOF GLASS HAD SHATTERED, WITH NO APPARENT DAMAGE TO ANY OTHER PART OF THE VEHICLE. NOTHING APPEARED TO HAVE STRUCK THE VEHICLE, ONLY THE GLASS APPEARED TO HAVE SPONTANEOUSLY EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337299July 3, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
SINCE DECEMBER OF 2016 THE CENTER CONSOLE (HEATING/COOLING SETTINGS, STEREO, VOLUME CONTROLS) HAVE FLASHED, FADED, OR SHUT OFF COMPLETELY WHILE OPERATING THE VEHICLE. THIS IS A DRIVING DISTRACTION AND HAZARD TO THE OPERATOR(S) OF THIS VEHICLE. SINCE THE PURCHASE IN NOVEMBER OF 2014, I DRIVE 10,000 MILES OVER A 10 WEEK PERIOD SEVERAL TIMES A YEAR. WHEN THE ISSUE OCCURRED I IMMEDIATELY CONTACTED THE DEALER, WHO RESPONDED THE VEHICLE WAS OUT OF WARRANTY (3 YEARS/36,000 MILES) AND WOULD BE A COSTLY OUT OF POCKET REPAIR TO ME. I HAD ALREADY REPLACED THE WIPER MOTORS WITHIN TWO YEARS OUT OF POCKET. I SOUGHT OUT SECOND OPINIONS FROM OTHER HONDA DEALERS AND SERVICE PROVIDERS WHO ALSO GAVE A SIMILAR QUOTE. I RESEARCHED OTHER ONLINE CHATS OF SIMILAR COMPLAINTS BY OTHER HONDA OWNERS. TO THIS DAY I'M STILL HAVING FURTHER ISSUES WITH THE CENTER CONSOLE SYSTEM (AIR CONDITIONING CONTROLS FLUCTUATE, THE STEREO/BLUETOOTH VOLUME FLUCTUATES FROM LOUD TO SOFT, AND I MUST MANUALLY ADJUST THE TEMPERATURE SETTINGS BLINDLY. I LOVE MY 2015 PILOT BUT FEEL THAT THIS MATTER SHOULD BE RESOLVED BY THE DEALERSHIP. CAN YOU HELP ME RESOLVE THIS BLINDING DEFECT IN AN OTHERWISE WONDERFUL VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327715June 8, 2020
STRUCTURE:BODY
THE PAINT IS PEELING BETWEEN THE WINDSHIELD AND THE MOONROOF. THIS VEHICLE IS STORED INSIDE A GARAGE AND THERE IS NO REASON WHY THE PAINT SHOULD BE PEELING. THE LOCAL DEALERSHIP, CAPE GIRARDEAU HONDA STATED THERE IS NOT EXTENDED RECALL FOR THIS ISSUE AND I'VE EMAILED HONDA CORPORATE CUSTOMER SERVICE AND HAVE YET TO GET A RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318450March 18, 2020
ELECTRICAL SYSTEM:IGNITION
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION FAILURE. *LD THE CONSUMER STATED THE IGNITION FAILED TO MOVE WHEN INSERTING THE KEY. THE DEALER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298201January 9, 2020
ENGINE, POWER TRAIN
3RD TIME IN 12 MONTHS THAT THE CHECK ENGINE LIGHT BEGINS FLASHING AND THE CAR BEGINS TO LOSE ACCELERATION POWER AND VIBRATES EXCESSIVELY. RECENT ISSUE HAPPENED WHILE DRIVING OFF OF THE FREEWAY AND AT A STOP LIGHT. THE PREVIOUS 2 OCCURRENCES IT IS DETERMINED TO BE AN ENGINE MISFIRE. THE LAST TIME OIL SPOTTED IN SPARK PLUG INDICATING THAT THE PISTON RING IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297798January 7, 2020
VISIBILITY/WIPER
AFTER PLACING THE GEAR SHIFTER IN REVERSE, FROM A STATIONARY POSITION, THE REVERSE CAMERA HAS STOPPED WORKING, WHICH KEEPS THE DRIVER FROM BEING ABLE TO SAFELY SEE OBSTACLES (PEDESTRIANS) WHEN BACKING UP. THIS SAFETY FEATURE IS ESPECIALLY IMPORTANT IN TALLER VEHICLES, LIKE THIS HONDA PILOT, AS THEY DON'T ALLOW YOU TO SEE SMALLER PEOPLE WHO'S HEADS FALL BELOW THE WINDOW LINE, WHICH COULD RESULT IN AN INJURY OR FATALITY. AFTER RESEARCHING ONLINE, IT APPEARS MANY OTHER 2ND GENERATION HONDA PILOT OWNERS HAVE COMPLAINED OF THE SAME ISSUE, WHICH IS A RESULT OF MOISTURE GETTING INTO THE CAMERA UNIT ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291695December 28, 2019
SERVICE BRAKES
A FEW TIMES WHEN I ATTEMPT TO STOP AT A LIGHT OR STOP SIGN THE VECHICLE WOULD NOT STOP EVEN WHEN I HAD THE BRAKES ON. I HAVE TO TAKE MY FOOT OFF THE BRAKE AND PUSH DOWN AGAIN TO GET THE CAR TO STOP, ALSO A FEW TIMES WHEN I AM AT A COMPLETE STOP THE ENGINE STARTS TO REVVS AS IF IT WANTS TO TAKE OFF, I TOOK MY CAR TO HONDA AND THEY COULD NOT DUPLICATE THE PROBLEM SO THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291808December 28, 2019
UNKNOWN OR OTHER
THE SPARE TIRE FELL OFF FROM UNDER THE VEHICLE WHILE VEHICLE WAS IN MOTION. THANKFULLY I WAS DRIVING SLOWLY IN MY DRIVEWAY BUT THE CABLE SNAPPED AND THIS COULD HAVE HAPPENED SECONDS EARLIER WHILE I WAS DRIVING 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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